Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

How can I delete the cloud sync data from an addon? (Multi Account Containers)

Hi, My Firefox sync data for a specific addon is messed up. I believe the temporary containers addon made Multi Account Containers addon to sync an insane amount of conta… (funda kabanzi)

Hi,

My Firefox sync data for a specific addon is messed up. I believe the temporary containers addon made Multi Account Containers addon to sync an insane amount of containers, maxing up the sync storage. Now whenever I click to sync MAC, it downloads thousands of 'tmp' containers. It refuses to sync ever again, hence no matter how many times I fix it locally, if it ever syncs again, it downloads the thousands 'tmp' containers again. How can I delete the sync data for good?

Asked by Jon 1 unyaka odlule

Last reply by Jon 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Logins and passwordx

I am running Linux version of Firefox. It has just upgraded itself - without any warning that logins and passwords would no longer be accessible The upgrade cannot read p… (funda kabanzi)

I am running Linux version of Firefox. It has just upgraded itself - without any warning that logins and passwords would no longer be accessible The upgrade cannot read previous version of my profile, so I cannot access login and password from my old profile I have used Profile Manager, but it refuses to open my previous profile with the updated Firefox. How can I access my passwords from before this update?

Asked by phil152 6 izinyanga ezidlule

Answered by phil152 6 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Not able to find my saved passwords after updating Firefox

My Firefox updated automatically, unfortunately before exploring the updated version I as I usually do, deleted the Old Firefox Data Folder that I automatically created w… (funda kabanzi)

My Firefox updated automatically, unfortunately before exploring the updated version I as I usually do, deleted the Old Firefox Data Folder that I automatically created when the FF updates. Now when I saw I lost all of my saved password bookmarks etc. I had more than 400 saved password :/ Its breaking my mind, What should I do. I used to delete the Old Firefox Data folder but happily nothing happened until now, How should I get back my previous data. ? I had very important passwords saved in that history. Even though I turned on the firefox sync but I didn't found any password still. Any help will be highly appreciated.

Asked by Ahsan 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 2 iminyaka edlule

  • Okugcinwe kunqolobane

Log in

Hi, i created this firefox account for sync through my laptop and my other computer but everytime i open firefox i need to login and verify the login which is getting to … (funda kabanzi)

Hi, i created this firefox account for sync through my laptop and my other computer but everytime i open firefox i need to login and verify the login which is getting to me. Is there anyway to stay logged in so i dont have to verify the login each and everytime?

Regards, Jesper

Asked by lindstrom.jeppe 1 unyaka odlule

Last reply by lindstrom.jeppe 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Syncing

I'm trying to sync a new laptop. It keeps telling me to sign in on another device. I'm already signed in on both devices. Help!

Asked by Ellen 1 unyaka odlule

Answered by Ellen 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

No sync

Hello I just formated my laptop.I installed mozilla and logged into my account to sync everything.I was waiting half an hour just to realize at the end that nothing was … (funda kabanzi)

Hello I just formated my laptop.I installed mozilla and logged into my account to sync everything.I was waiting half an hour just to realize at the end that nothing was synced and nothing can't be synced anymore,like i lost everything passwords bookmarks etc. I'm pretty sure that was my account on mozilla and i activated sync before i format.. what can be done?

yours sincerely

Asked by kostadisn7 1 unyaka odlule

Answered by ·´¯`·...¸>-)))º> ~dbben 1 unyaka odlule

  • Okugcinwe kunqolobane

New install over an outdated version of Firefox,

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The … (funda kabanzi)

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The forum tried to help me with this a while back, but it was deemed not to be possible, and the best way would have been to do a fresh new install, but there was noway to save log-ins/passwords bookmarks. My devices all have the Firefox sync and that is so far working well. My question is, if I dragged my PC's Firefox into the present by performing a fresh new install, would my synced items install ok....after invoking the Sync feature on the new install. Logic tells me this should be so, as it worked ok with the new iPad, but I know from experience that logic doesn't always come into play. (Windows7) Many thanks

Asked by Fozzie777 8 izinyanga ezidlule

Last reply by cor-el 8 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Unable to log into Firefox Sync

I recently got all new devices and traded in my previous ones and when trying to login to Firefox Sync, I can sign in successfully but then I’m required to provide the 6-… (funda kabanzi)

I recently got all new devices and traded in my previous ones and when trying to login to Firefox Sync, I can sign in successfully but then I’m required to provide the 6-digit code that is sent to my email. I am unable to login to my email because the password in stored in my Firefox Sync saved passwords.

Attempted to reset my email password (Gmail) but I need to enter the last password that I used, which I have no idea since I’ve always used Firefox Sync and all I get from Google is “we are unable to verify this account belongs to you”. So not much traction on gaining access to my email account.

In my mind, I assumed that by utilizing Firefox Sync as a form of a password manager, I wouldn’t be in this situation as long as I knew my Firefox Sync password. I have since learned otherwise. I can sign-in on accounts.firefox.com but of course making any change requires that I put in the code that was sent via email.

I attempted to download Lockwise and again prompted to enter the code sent via email.

So at this point, I’m just wondering if I’m out of luck and although I know my password to my Firefox account that I’ll be unable to regain access to it or my email because I can’t access the 6-digit code being sent to that email.

Any additional support or suggestions are appreciated but I feel like I’m unfortunately at the end of the line here on what else could be done.

Asked by Corey W 7 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

My laptop died, I've got a new one, but Firefox Sync won't bring bookmarks & others into the new laptop

Hello! As said, my laptop died suddenly a day ago. I had Firefox Sync activated. I have now installed Firefox in the new machine, logged into Sync but Sync is not syncing… (funda kabanzi)

Hello! As said, my laptop died suddenly a day ago. I had Firefox Sync activated. I have now installed Firefox in the new machine, logged into Sync but Sync is not syncing anything. Not even being able to "see" that I had a laptop before.

Any options to bring back my bookmarks?

Asked by eduardogulias 6 izinyanga ezidlule

Last reply by Bithiah 3 izinyanga ezidlule

  • Okugcinwe kunqolobane

History of synced devices

Hello, I would like to know is it possible to see/check the history of synced devices on Firefox. In other words, is it possible to check whether somebody synced my Firef… (funda kabanzi)

Hello, I would like to know is it possible to see/check the history of synced devices on Firefox. In other words, is it possible to check whether somebody synced my Firefox with theirs without me knowing it or being aware that happening. In this specific case I know it happened 100% and I just need somehow to prove it ... Thank you!

Asked by Anne_Polster 1 unyaka odlule

Last reply by Anne_Polster 1 unyaka odlule

  • Okugcinwe kunqolobane

Specific Time Period of Activity on Specific Day Completely Erased

Hello, I am running into something very frustrating and am incredibly annoyed by it. Yesterday, I was browsing and had bookmarked some sites prior to me doing a Firefox u… (funda kabanzi)

Hello,

I am running into something very frustrating and am incredibly annoyed by it. Yesterday, I was browsing and had bookmarked some sites prior to me doing a Firefox update. After the update I had restarted my computer. Fast forward to today and I come to find out that NOTHING from the SEVEN (yes SEVEN!) hours leading up to the update had saved at all in Firefox. No history and no bookmarks from that time period. Oddly enough, my last bookmark shows eight whole days ago so not sure as to the extent of the damage. I have attached some pics showing the huge gap of missing data. It absolutely perplexes me.

Any help would be greatly appreciated.

Asked by andyb223 1 unyaka odlule

Last reply by andyb223 1 unyaka odlule

  • Okugcinwe kunqolobane

bookmarks sync

Hello, I use the latest version of firefox and I can't sync my bookmarks, I'm logged in to my account but it doesn't want to sync my bookmarks. Windows 10 operating syste… (funda kabanzi)

Hello, I use the latest version of firefox and I can't sync my bookmarks, I'm logged in to my account but it doesn't want to sync my bookmarks. Windows 10 operating system latest version, I have been using this function for many years but I have not encountered this problem !

Asked by oliver_magnum44 10 izinyanga ezidlule

Last reply by oliver_magnum44 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

is SYNC dependent on email address? I use many emails! LOST many logins / passwords. Help.

Finally used SYNC feature for the first time. Am attempting to migrate out of FF (used windows system restore to bring back v88 - the 'new and fresh' design is defective,… (funda kabanzi)

Finally used SYNC feature for the first time.

Am attempting to migrate out of FF (used windows system restore to bring back v88 - the 'new and fresh' design is defective, missing features I need and is unworkable for me.)

When I originally set up my FF account, I used a specific email for that - it is NOT the email i use for a majority of my browsing / website logins. (I regularly use about 50 different emails, each for a specific purpose).

After I synced FF and waterfox, I am now missing (about half) of my logins and passwords on BOTH browsers now.

it seems that firefox SYNC depends on using JUST ONE email address - for EVERYTHING?

seriously? Someone actually thought this was OK?

How do I fix this. Please help me sort this out. I seriously have no more patience to keep fixing stupid FF problems.

Thank you.

Asked by tcb_reset 8 izinyanga ezidlule

Last reply by tcb_reset 8 izinyanga ezidlule

saved logins and passwords wiped, erased, deleted, lost

Very similar to posts in previous years that are archived and largely unanswered or not up-to-date. I opened up my a Firefox session to find out I was logged out of sync… (funda kabanzi)

Very similar to posts in previous years that are archived and largely unanswered or not up-to-date.

I opened up my a Firefox session to find out I was logged out of sync and when I logged back in all my passwords where erased.

This has been stable for the last 10 months and Firefox has provided a reliable password archive with nice syncing features. However, this is a deal breaker, since I cannot loose the login credentials randomly.

No updates. No conscious logging out. No disregarding warnings etc.

Anyway to revert or retrieve?

Asked by Magnus 4 izinyanga ezidlule

Last reply by jonzn4SUSE 4 izinyanga ezidlule

Passwords disappeared from sync account

For some reason my passwords went missing locally and when I went to sync them my account would not connect and the saved password was missing. So I went through the pass… (funda kabanzi)

For some reason my passwords went missing locally and when I went to sync them my account would not connect and the saved password was missing. So I went through the password reset process to sign into my sync account and when I resigned into it to sync, there was no passwords on the account.

Is there any backup performed by mozilla or any other way to get like a backup of the online account passwords somehow. My local logins.json files are corrupt so I cant use them.

This is extremely disappointing if they cant be retrieved.

Asked by georgek3 2 emasontweni adlule

Last reply by Seburo 2 emasontweni adlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Sync problems

I have account, where i have passwords/logins, bookmarks, etc. Some days ago i as usual reinstalled my Windows, installed Firefox, and tried to Sync. Sync was done, i pre… (funda kabanzi)

I have account, where i have passwords/logins, bookmarks, etc. Some days ago i as usual reinstalled my Windows, installed Firefox, and tried to Sync. Sync was done, i pressed Sync on Account button, and nothing happens. Then i tried to see my pass/logins there: about:logins , but there is empty. And my bookmarks doesn't show.

How can a get back my logins, passwords, bookmarks, plugins?

Asked by Senya 2 iminyaka edlule

Answered by Senya 2 iminyaka edlule

  • Okugcinwe kunqolobane

Why does sync not preserve separate windows with their tabs, but instead has a jumble of the tabs all together?

I had a number of separate tabs in a few different windows (search subjects) and the machine I was working on would not boot any longer. To get this research back, I am … (funda kabanzi)

I had a number of separate tabs in a few different windows (search subjects) and the machine I was working on would not boot any longer. To get this research back, I am using Sync - but none of the original windows was preserved. Instead there is just a long list of all of the tabs I had open across all the windows I had open. Why does Sync not preserve the separate windows? With well over a hundred tabs open, this makes recovering/accessing this information very tedious - as all the tabs have to be opened individually, and then sorted into separate windows again, to be bookmarked in their search subject categories/windows! Was this just an oversight, or is it technically not possible to preserve separate windows in Sync?

If it is technically not possible to preserver multiple windows of tabs in Sync, it would be much more workable if it were possible to mark these tabs in Sync to re-open them, rather than have to open them individually or all of the tabs at once from that other machine. Thanks!

Asked by btsam 2 iminyaka edlule

Last reply by brisdaz 1 unyaka odlule

  • Okugcinwe kunqolobane

Sync error 500

I am having problem with sync. When ever I try to login I get 500 error. Its been 3 days . This problem occurs in phone too. I tried disconnecting the account and login f… (funda kabanzi)

I am having problem with sync. When ever I try to login I get 500 error. Its been 3 days . This problem occurs in phone too. I tried disconnecting the account and login few times but same error.

Asked by kd 1 unyaka odlule

Last reply by kd 1 unyaka odlule

  • Okugcinwe kunqolobane

Logged out from all website after run firefox on Windows

I have Firefox in Debian 10 and Windows 10, after about 3 days of time using Firefox in Windows, Yesterday I have used this again, And I understand when I use Firefox in … (funda kabanzi)

I have Firefox in Debian 10 and Windows 10, after about 3 days of time using Firefox in Windows, Yesterday I have used this again, And I understand when I use Firefox in Windows, I will logging out from all websites in Firefox in Debian. I produced this problem before but does not understand it happen because I used Firefox in Windows last time. Looks like all cookies will erase in Debian. But I do not know why. Please note I have logged in to Firefox before and this does not happen when I logging to my Firefox account.

Asked by Amir 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule