I-Firefox Community Forum

Firefox recently started asking for a profile when I tried opening a link from email but, not having a profile, I ignored it. If I copied the link into my firefox browser (already open) I could see the link contents, i.e. page(s) opened. Since then I have closed Firefox and now get asked about a profile and have tried using original and creating a new one. We have, unfortunately, reinstalled firefox so this is now more complex. At present, whether I login to Mozilla account or not, my passwords, history etc are no longer on my laptop, despite supposedly being connected. Firefox on my phone is currently the only source of my passwords etc, which is not good as I cannot export from there!

Can I restore this info somehow? We've tried a few suggestions found on the web, but no good yet.

Has something changed recently? My husband got the same profile request on opening Firefox but it worked when he selected use original/default profile.

With the update I lost everything, bookmarks, passwords, extensions, and themes that extensions gave me.... LIKE WTF did you do? I need to get all my stuff back as it was, just on the extension that let's you create a theme, took me an entire day and maybe more to be done, and by day I mean more than 24 hours, now I don't even got my history, bookmarks, NOTHING!!!! I need my stuff as it was, I will be waiting for a response, a proper response on how to get all back, if not please let me know so I could move to another browser like Brave... I spend a considerable amount of time in Mozilla and all the features, all gone, and because of this I didn't switch to Brave

ALL

please help, i did the FF security update and lost everything! i have no passwords or bookmarks please send me a link or something to recover to last weeks version of FF this is driving me crazy.

HOW MANY TIMES can Firefox lose my bookmarks......again and again and again. Restoring from a profile is stupid because all new bookmarks are still gone. This product used to be good...now it is so unreliable that I am switching to Edge which never loses my bookmarks. NO.....I DID NOT DO THIS!! YES, YOUR PROGRAM DID AGAIN. NO I ADDED OR DELETED NOTHING. IT IS IN FACT YOU!! Every time an update in installed I face this. I no longer have a single shred of confidence in this product. Every month or so...BAM....bookmarks gone again. RIDICULOUS. And you want donations for this?

I have used firefox as my brouser on my PC for years with all my bookmarks and passwords. Now without my old computer, how do I restore all my account passwords and bookmarks as it was before.? I am using windows 11 on a Dell desktop PC. Please help. I am not a computer genius. Is there a phone number to call for live help.

Dear Support,

today i recognize that my bookmarks are gone and i cant find any backup data or something else. First of all i restart morzilla. Then i restart my windows 11. still gone so i load a windows backup from yesterday. nothing change so i reinstall Morzilla but its still gone.

Is there anything else i can do ?

I suddenly got a message on my screen that my bookmarks and history were not available because another program and Firefox were trying to use the same application. I followed directions on how to determine the exact problem and cannot get anywhere with that. I then tried editing my profiles and ended up losing all but the main one, and there are very few bookmarks included with it. Would there be any way I can retrieve at least part of the files I have lost, especially my bookmarks? I thank anyone who can help me in advance.