Firefox crashes on webpage opening in New Tab since 69.0.0, random occurence, does not generate crash reports.
Hello, Finally decided to make a topic about it as all of my attempts in the past few months to fix it have been in vain. Starting from Firefox 69.0 or even perhaps in 68… (funda kabanzi)
Hello,
Finally decided to make a topic about it as all of my attempts in the past few months to fix it have been in vain. Starting from Firefox 69.0 or even perhaps in 68.0, I cannot exactly remember, Firefox started to randomly crash when I opened a New Tab and tried either Googling or opening a webpage through the address bar. This crash does not create any crash reports, going to "about:crashes" does not reveal anything, neither are any crash reports stored locally.
I have tried running Firefox in safe mode, without extensions, deleting my cache files from APPDATA/Local, deleting my profile files from APPDATA/Roaming and a lot of other stuff I honestly cannot remember anymore, but nothing has helped. I even tried downgrading to 68.0, but I received some kind of big warning message and did not want to proceed.
The issue itself in essence is a full freeze, which sometimes takes a second until firefox crashes, but sometimes takes 15 seconds. During that time the only thing I can see in Task Manager is that Firefox has a "Very High" power usage, which is bizarre, since I am not even running it on a notebook (i7-9700K factory clock, RTX 2080S, 16GB DDR4 RAM). As said, it never produces a crash report, so I have been reluctant in reporting it in the past. And since it is random and can take many hours to occur (or can occur first thing after I turn on PC and open Firefox), it is basically impossible for me to record a video about it.
(While writing this, I went to look something in a new tab, tried opening my Gmail account and the crash occurred. Added a task manager screenshot about what I meant by power usage. Fortunately it allowed me to restore the session and I did not have to re-type the entire text)
From what I can gather, the issue started to happen around the time I switched over from GTX 1070 to RTX 2080 SUPER GPU. But I cannot really imagine how a GPU upgrade could influence Firefox stability. Even less so since the same Firefox issue has persevered through multiple GPU driver updates.
Hope you guys have some suggestions what to try here. Perhaps some changes in about:config that could help me out here?
Thanks in advance, Rasmus
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My profile appears to be corrupted. Newly created bookmarks disappear when the session is ended and new one is started. If I create a new profile and copy the contents of the old one, the problems come with it. I've tried removing add-ons, but none seem to be the cause. Safe mode works, but that's not a long-term solution. I've reinstalled FF, but copying the profile brings the problems with it.
My latest attempt is to create a new profile and import bookmarks, creating a new places.sqlite file. I copied a variety of other files (prefs.js, extentions*, key3.db, key4.db) and so far everything still works.
There's one issue with extensions.json and extensions.sqlite. These point to the extensions directory of the old, corrupted profile. This works, but obviously is not desirable. It's easy to do a find/replace on the .json file, but without changing the the .sqlite file this breaks extensions. Fixing the .sqlite file is harder (at least for me), but do-able. Is that the right solution?
Or is there a better way to reconstruct a corrupted profile?