Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Web pages won't load

I cleared all history from my browser history and no I can not get pages to load. Or if they do open, I am unable to click on any section. The only exception is that Fire… (funda kabanzi)

I cleared all history from my browser history and no I can not get pages to load. Or if they do open, I am unable to click on any section. The only exception is that Firefox seems to work normally if I use Private Browsing.

Asked by jkeefer 6 izinyanga ezidlule

Last reply by jonzn4SUSE 6 izinyanga ezidlule

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I just updated firefox for my windows laptop and lost the sync to firefox on my iphone 12

Just updated my firefox browseron my windows laptop and lost my sync to my iphone 12. I followed the directions to set it up but my iphone does not have "sync and save da… (funda kabanzi)

Just updated my firefox browseron my windows laptop and lost my sync to my iphone 12. I followed the directions to set it up but my iphone does not have "sync and save data" in the menu of the IOS firefox app. Any advice?

Asked by juliet.oberding 6 izinyanga ezidlule

Last reply by suram080 6 izinyanga ezidlule

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No Audio on firefox browser only

Audio on my PC works except on the firefox browser. The browser is not muted, I've checked the volume mixer, i've reinstalled firefox, but nothing seems to work. This jus… (funda kabanzi)

Audio on my PC works except on the firefox browser. The browser is not muted, I've checked the volume mixer, i've reinstalled firefox, but nothing seems to work. This just started occurring a couple days ago. When I restart the pc, i will get audio from firefox for a couple seconds then audio stops.

Asked by justin.c 6 izinyanga ezidlule

Answered by justin.c 6 izinyanga ezidlule

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typing does not match keyboard

typing does not match keyboard When I type a character I get a sequence of qwerty keyboard symbols from hitting the same character. for example when hitting "a" I get the… (funda kabanzi)

typing does not match keyboard When I type a character I get a sequence of qwerty keyboard symbols from hitting the same character. for example when hitting "a" I get the following (I must cut and paste to get my typing in this support page. 34567890-=qwertyuiop[]asdfghjkl;'`\zxcvbnm,./-+\123456789

Asked by Mike's DB 6 izinyanga ezidlule

Answered by Paul 6 izinyanga ezidlule

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"Enter" don't execute search in Firefox

Today 05-08-2023 when useing Firefox, im no longer able to use enter key to execute a simple google search. But it works fine on Edge. I don't want to be forced to switch… (funda kabanzi)

Today 05-08-2023 when useing Firefox, im no longer able to use enter key to execute a simple google search. But it works fine on Edge. I don't want to be forced to switch to Edge, how to i fix it?? it just happened randomly. More precisely it's the center of screen search-bar that don't work. I can still use the standard (top) search-bar

I have already tried to update it, close it, nothing works. And i would really like to not lose all my settings by uninstalling it.

Asked by jesperbobbel 6 izinyanga ezidlule

Answered by valentinesire 6 izinyanga ezidlule

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firefox Profile Problem

Hi - After taking the suggestion to re-install a fresh copy of FF, I keep getting something to the effect that the FF profile is missing. After spending too many hours t… (funda kabanzi)

Hi - After taking the suggestion to re-install a fresh copy of FF, I keep getting something to the effect that the FF profile is missing. After spending too many hours trying all the leads provided online, and not being too familiar with some terminology, I am bewildered. Instead of a simple set of instructions, I am tasked with deleting something. Wha?? I don't wish to delete something, I simply would like to dump the contents of the old data file that appeared when I re-installed F back, and be rid of the nag. Had I had been warned that this problem would occur, I would never have re-installed FF. I wound up with something that contradicts its premise; delete what? The title to Restore FF Profile is misleading. Logically, here should be a link to click on to re-install the old files, or better yet, they should have been installed automatically. The file folder raises the question, why even have it? It's useless. If it had a list of extensions that were deleted, it would be helpful. Luckily, I hand copied the extensions, recalling that many years ago, they disappeared down the rabbit hole, never to be seen again I apologize for being ungrateful, as FF and the work done by volunteers is most appreciated. but wasting what little time I have here on earth is not good for the psyche. If there is a simple, understandable solution, it would be most appreciated. Thank you, Nick M.

Asked by mr.nick 6 izinyanga ezidlule

Last reply by Terry 6 izinyanga ezidlule

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Unable to load any website, including Google Instagram

I've been having issues with Firefox since the latest update. Currently using Windows 11 on Lenovo compact PC. I cannot load any Google related website and some other s… (funda kabanzi)

I've been having issues with Firefox since the latest update. Currently using Windows 11 on Lenovo compact PC.

I cannot load any Google related website and some other specific websites, including Instagram, Airtasker and Youtube. All documents on Google drive are inaccessible, Gmail cannot be opened and Instagram is only showing feed from yesterday. Google Maps appears to be working fine but I'm not sure if this is just luck. It seems all saved content (via cookies?) are normal, but I cannot get any real time update.

I've tried removing cookies for Google related website but it does not work. Have also reboot and restarted several times. I would want to avoid reinstalling Firefox as it's time consuming and I might lost all my saved logins.

Asked by Master Ebubu 6 izinyanga ezidlule

Last reply by Paul 6 izinyanga ezidlule

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about:config preferences are not synced despite setting dangerously_allow_arbitrary to True

According to this support page (https://support.mozilla.org/en-US/kb/sync-custom-preferences#), setting ``services.sync.prefs.dangerously_allow_arbitrary`` to True will s… (funda kabanzi)

According to this support page (https://support.mozilla.org/en-US/kb/sync-custom-preferences#), setting ``services.sync.prefs.dangerously_allow_arbitrary`` to True will sync all my preferences.

I have set it to true on the two devices I want to sync (2 desktops, Windows and Ubuntu). However, the preferences are not synced. For example, ``browser.compactmode.show`` keeps its default value "False" on my Ubuntu installation, despite it having the modified value "True" on my Windows installation.

I have tried pressing "Sync now", and restarting the browsers - to no avail.

Could anyone tell me what am I doing wrong?

Asked by AwesomeLemon 6 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 6 izinyanga ezidlule

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Cannot use firefox when vpn is on

When I use a vpn with firefox (not the firefox vpn), I cannot open normally blocked websites such as twitter or youtube, and instead they open in a sort of half-loaded st… (funda kabanzi)

When I use a vpn with firefox (not the firefox vpn), I cannot open normally blocked websites such as twitter or youtube, and instead they open in a sort of half-loaded state (see image). I don't face this problem with other browsers. I have tried deleting and reinstalling firefox, but it doesn't seem to work. Can anyone help out?

Asked by formod 6 izinyanga ezidlule

Answered by Paul 6 izinyanga ezidlule

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Newly broken add-ons

Just FYI, these two add-ons now cause problems when loading some web pages. Just started this AM (8/5/2023): AdBlocker Ultimate by AdVoid version 3.7.28 Disable Autoplay… (funda kabanzi)

Just FYI, these two add-ons now cause problems when loading some web pages. Just started this AM (8/5/2023):

AdBlocker Ultimate by AdVoid version 3.7.28 Disable Autoplay by Ed Gar version 1.2

Thanks, KW

Asked by kmweber.kw 6 izinyanga ezidlule

Last reply by Paul 6 izinyanga ezidlule

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Unable to load full page

After the newest update Firefox fails to upload some pages. I reset the internet and wifi but that didn't fix the problem so I try Edge and it worked fine.... For examp… (funda kabanzi)

After the newest update Firefox fails to upload some pages. I reset the internet and wifi but that didn't fix the problem so I try Edge and it worked fine....

For example Facebook load fine but if I try changing the cover photo the menus (pull down panel) never appears. Earthlink home page never uploads. etc.

While I switched to MS Edge all the pages mentioned above worked fine.... so it is not the Wifi or the internet connection

Asked by p3w1p4r1 6 izinyanga ezidlule

Last reply by Paul 6 izinyanga ezidlule

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Outlook Mail

As of this morning, Sat 8-5-23, Outlook mail loads, I see a list of new mail in my inbox, but I'm unable to read any mail, or see any of my drafts. It loads, and works on… (funda kabanzi)

As of this morning, Sat 8-5-23, Outlook mail loads, I see a list of new mail in my inbox, but I'm unable to read any mail, or see any of my drafts. It loads, and works on Bing, and amazingly works ok in Firefox Private Browsing. Win 11 FF 116.0.1

Asked by tjb3653 6 izinyanga ezidlule

Answered by Terry 6 izinyanga ezidlule

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Firefox not displaying pages correctly, links don't work - Just started this morning 8/5/2023

All of a sudden this morning Firefox is displaying pages (my purchases on Amazon) in Times Roman font. On other sites, I hover over a link which should be active, but cl… (funda kabanzi)

All of a sudden this morning Firefox is displaying pages (my purchases on Amazon) in Times Roman font. On other sites, I hover over a link which should be active, but clicking does nothing. YouTube doesn't play, just hangs with the in progress circle spinning. Anybody know what can be causing these issues? I've rebooted my Windows 10 laptop several times, but I can't Firefox to work.

Thanks for your help.

Asked by Gavilon 6 izinyanga ezidlule

Answered by Gavilon 6 izinyanga ezidlule

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Posting on LinkedIn

On Firefox 116.0.1, I am unable to make a post on LinkedIn. I have cleared the cache and cookies. I tried a different browser and I can make a post! So I have conclude… (funda kabanzi)

On Firefox 116.0.1, I am unable to make a post on LinkedIn. I have cleared the cache and cookies. I tried a different browser and I can make a post! So I have concluded that it is a Firefox issue. Hope this is addressed soon.

Asked by Wendy 6 izinyanga ezidlule

Answered by Terry 6 izinyanga ezidlule

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problems after cleared cookies & cached

I got an error message when playing a movie that said clear cookies & cache so I did that. The movie played after I did that. Now today I opened a weather link and wh… (funda kabanzi)

I got an error message when playing a movie that said clear cookies & cache so I did that. The movie played after I did that. Now today I opened a weather link and when I clicked on precipitation it didn't work. I clicked on a One Tab link to youtube and it opened youtube home page, not the specific link with all my history and feed lost. And some youtube videos would not play. I tried to open my Outlook email from one tab, but I just got outlook and had to re-sign in. And then I could not open an email. I had to switch to chrome to open the email. I tried to use trouble shoot safe mode. I was able to play a youtube video, but my extensions were then unavailable in safe mode, so no one tab. I am 75 and not very computer proficient, and I am afraid I will make things worse because I cannot predict the outcome of the steps offered. Mozilla/Firefox updates automatically, so I have the latest version of that and I have macOS Catilina version 10.15.5 Is there anyway to undo this mess? I need help at the most basic possible level. Can the clear cookies & cache be undone? Is my youtube history & feed able to be restored some how? Help please!!!

Asked by corinnesmom 6 izinyanga ezidlule

Last reply by gaylordbales624 2 izinyanga ezidlule

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choosing short cuts for the home page

Hi, Can I choose what short cuts are displayed? Right now it looks like FireFox is putting the most recent visits there i.e It displays 4 different icons of Wordpress.[… (funda kabanzi)

Hi, Can I choose what short cuts are displayed?

Right now it looks like FireFox is putting the most recent visits there  i.e It displays 4 different icons of Wordpress.[I was working on  my blog] Prior versions let me choose which ones  I wanted and they stayed on the page. For example I had short cuts to my emails and bank along with Facebook, Wordpress etc. I was/am using the one row choice. i tried using the recent activity choice but only 2 showed up even though I had viewed several sites.  I *think* I am using the latest version.

Jan Schindler

Asked by jansch135 6 izinyanga ezidlule

Last reply by Paul 6 izinyanga ezidlule