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No internet access via VPN

VPN is on. I can't access the internet. Error message is either: An error occurred during a connection to www.thewindowsclub.com. SSL received a record that exceeded the… (funda kabanzi)

VPN is on. I can't access the internet. Error message is either: An error occurred during a connection to www.thewindowsclub.com. SSL received a record that exceeded the maximum permissible length.

Or: Connect to the internet You're offline. Check your connection.

I've googled the issue but it talks about ports and tunnels and going into settings. I've looked in the VPN Mozilla settings and there only seems the option to either include or exclude a website from the VPN. Nothing about different ports and testing. I've already written this message once but the VPN was on so it disconnected the internet and I lost this message! Trying a 2nd time now without the VPN

Any help? Or should I give up with it?

thanks Annie

Open 8 50

I signed in to my Mozilla acount to turn on VPN, but recieved the Get Started again.

I wanted to turn on the built-in VPN feature on my Firefox web browser. After I clicked on the Get Started button, and I signed in to my account, Afterwards, I saw the sa… (funda kabanzi)

I wanted to turn on the built-in VPN feature on my Firefox web browser. After I clicked on the Get Started button, and I signed in to my account, Afterwards, I saw the same Get Started dialog box appear again. Why is this happening?

Open 1 20

No TURN ON button for VPN

I'm signed up and I get a window that says, to turn on VPN, Click the Turn On button. When I click VPN near the upper right corner of the browser, I see only a Get Start… (funda kabanzi)

I'm signed up and I get a window that says, to turn on VPN, Click the Turn On button. When I click VPN near the upper right corner of the browser, I see only a Get Started button, no Turn On button. If I click the Get Started button, it re-opens the window that indicates I'm signed in and tells me to click the Turn On button, again.

Can you assist?

Thanks much, Ken

Open 1 30