Showing questions for topic:

How to return to previous version from Version 151.0.3?

I'm too old and tired to try to find my way around the new update. How can I return to the previous version? Life was so simple. Now I spend more time trying to find th… (funda kabanzi)

I'm too old and tired to try to find my way around the new update. How can I return to the previous version? Life was so simple. Now I spend more time trying to find things that I can't find than I do online doing something productive.

Please tell me there's a simple way to get back to the previous version and that I won't lose my bookmarks and links.

Open 1 2 80

Error: Platform version xxx is not compatible with xxxx

Hello, a recurring problem that's been bothering me for several months is driving me crazy, causing me to use Firefox less and less. I regularly get the dreaded message "… (funda kabanzi)

Hello, a recurring problem that's been bothering me for several months is driving me crazy, causing me to use Firefox less and less.

I regularly get the dreaded message "Error: Platform version xxx is not compatible with xxxx," which seems to have been around for years and still hasn't been fixed. Rebooting, reinstalling, or repairing the installation with every automatic update isn't a solution; it's just a nuisance.

Open 2 2 81

Firefox extremely buggy and locks up after updating to rev 157.0

Yesterday (10/1/26) Firefox went through SEVERAL updates to v.157.0. Now, it behaves extremely buggy and locks up if I try to open more than one window. It was never th… (funda kabanzi)

Yesterday (10/1/26) Firefox went through SEVERAL updates to v.157.0. Now, it behaves extremely buggy and locks up if I try to open more than one window. It was never this pathetic! I want to revert back to the previous version. Yes, I am running Win10.

Also, now it will not even close properly. I have to go into program manager to kill all of the subprocesses that have spawned. I DON'T LIKE THIS VERSION AT ALL!!!!!

Solved 2 1

Widevine Content Decryption Module is NOT updating

The plugging is NOT updating and it's blocking me from watching anything on streaming. I've tried triggering the update by turning it on and off, by tugging on and off th… (funda kabanzi)

The plugging is NOT updating and it's blocking me from watching anything on streaming. I've tried triggering the update by turning it on and off, by tugging on and off the "DRM" option in settings, by turning off the updates and then looking for updates... I went to about:config and made sure that all options were "true". What I get is an "error in downloading the update" that I can't fix.

Can someone help?

Solved 1 1 50

Updated Firefox, add-ons lost

Hello, Today I updated to Firefox 143.0.3. When done (most of?) my add-ons were gone, in particular all my add blockers, facebook container, etc. Also, my search engine… (funda kabanzi)

Hello,

Today I updated to Firefox 143.0.3. When done (most of?) my add-ons were gone, in particular all my add blockers, facebook container, etc. Also, my search engine defaulted to Google (yikes!)from Duck Duck etc. I am very specific about trying to block all ads, trackers, etc and avoiding all Google products. Other things stayed the same like cookies preferences.

Is this done by design? Is there a file somewhere that still has all my add-on info, that I can restore.

I really would give up on browsing if I am forced to see ads all the time.

Thank you! Petrus Martens

Solved Okugcinwe kunqolobane 2 120

Endless manual updating. Each time is successful and then when you open FF again it needs to update again.

Ok so a month ago FF updated on four W11 laptops and now every time since then when you open FF it wants to make changes to your HDD and then tells you it can't download … (funda kabanzi)

Ok so a month ago FF updated on four W11 laptops and now every time since then when you open FF it wants to make changes to your HDD and then tells you it can't download the latest version. I've uninstalled it and reinstalled it and its the same across all devices. None of the three devices are running any of the same software aside from the OS as they're all dedicated to different purposes, so I know its not something on the devices themselves. We ended up uninstalling it on everything aside from the older W10 desktop because its a constant nuisance. Each time it updates it is successful and there's no failure messages, so it's not like its obviously failing to update, but something certainly broke.

Open 1 30

How to resolve the nightmare issues for Update 152?

Need an update for the update. My Mozilla settings say my operating system (Ubuntu 22.04) handles the updates, and it's a deadend. I can only use my browser for one minu… (funda kabanzi)

Need an update for the update. My Mozilla settings say my operating system (Ubuntu 22.04) handles the updates, and it's a deadend. I can only use my browser for one minute before it freezes and a force quit is necessary.

Solved 2 121

I am asked every single time I log on to FIREFOX to update. I keep saying NO. So okay I hit the YES button & tried to update & when I did everything I had STORED (PASSWORDS ETC) Stop asking me this!Or I'll fimnd another browser! TC) was wiped out!

Every time I log into MOZILLA_FIREFOX it asks to update. I have tried this before. I usually just hit that NO button...When I do click on the YES button & try to upda… (funda kabanzi)

Every time I log into MOZILLA_FIREFOX it asks to update. I have tried this before. I usually just hit that NO button...When I do click on the YES button & try to update...IT WIPES OUT EVERYTHING I HAVE STORED ON FIREFOX. EVERY SINGLE PASSWORD...SHOPPING LISTS...I'm done! I now once again have to go and recover all my information. Thing is....it updates automatically........so WTH is going on? I will start looking for aother browser...is this a scam or what?

Open 7 60

firefox appears to have gone berserk v150. windows 10

On my wifes PC Firefox appears to be doing random things. First the screen turned pink, then the taskbar icon has a gear-wheel overlaying it, and she is unable to do any… (funda kabanzi)

On my wifes PC Firefox appears to be doing random things. First the screen turned pink, then the taskbar icon has a gear-wheel overlaying it, and she is unable to do anything, like logging into zoom. Google searches work but clicking on any link goes nowhere and just sits. Is there a way of returning to it's previous boring but appreciated habit of just working, without uninstalling and re-installing from scratch please? thanks (she is currently using our fallback laptop in her office so I can't access her pc for an hour or so.)

Open 3 90

Update Problem

Simply put, I continue to get a message window telling me to update Firefox. I continue to get a response saying I need Windows 10 or later installed. I am running Window… (funda kabanzi)

Simply put, I continue to get a message window telling me to update Firefox. I continue to get a response saying I need Windows 10 or later installed. I am running Windows 11 Home on my PC. Multiple attempts to get a reply on this from Mozilla Support. No replies.

Okugcinwe kunqolobane 1 130

Need to roll back the latest update.

Want to roll back my latest update. all my saved items on home page,bookmark and history tiles vanished. Firefox shouldnot give two rips what browser I am using be it: Wi… (funda kabanzi)

Want to roll back my latest update. all my saved items on home page,bookmark and history tiles vanished. Firefox shouldnot give two rips what browser I am using be it: Windows 10 11, 13, 7 ,or ME

Open 1 40

Firefox Update Popup

Mozilla support articles frequently state that Firefox does not use popups for browser updates. However, I periodically receive popups from the toolbar stating that Firef… (funda kabanzi)

Mozilla support articles frequently state that Firefox does not use popups for browser updates. However, I periodically receive popups from the toolbar stating that Firefox couldn't update automatically. The attached picture is an example from the web but looks just like the popups I receive. The issue typically either resolves itself or I download from the Firefox website and reinstall. In a rush/moment of weakness, I recently clicked the link in the popup. It took me directly to the Firefox website where I regrettably downloaded and updated the browser. I've since run multiple Norton and Malwarebytes scans, which have found no issues. It may be a difference in the definition of popups (from the toolbar vs within a browser page)... Is this a legitimate update message from Firefox? If it is not, are there any other steps I should take (e.g., reinstall Firefox)? I appreciate your help!

Okugcinwe kunqolobane 1 211

I AM LOATHING FIREFOX MORE & MORE

have no idea what this topic falls under but getting the update browser error code 99,999 again after restarting the damn computer when it just froze while I went out for… (funda kabanzi)

have no idea what this topic falls under but getting the update browser error code 99,999 again after restarting the damn computer when it just froze while I went out for 15mins I am updated so have no clue what to do

wish sending a question or replying to the email was easy but even that is b/s also this deny person claims bug fixed but obviously not

Okugcinwe kunqolobane 5 140