I-Firefox Community Forum

Latest update shows a new built in Firefox VPN provided but there is not any icon etc to start. Nothing about it on my Firefox browser. I checked at " customize toolbar " and nothing for a VPN even there. I am from Turkiye. I need it . Thank you.

Fire fox is automatically playing videos/sound or both if I click on a tab that has that or also in facebook, etc. How do I stop this? I want to be able to click play when I want to hear/see something.

in the last week or so anytime I click on a page a new tab will open with junk ads or a popup will come up on the screen and block content. They can be closed and deleted but it happens continually no matter what settings I have or preferences set. I have pop up blocker toggled in the settings and I have a Mozilla ad blocker but it is not working. Please help! this is really annoying!

I wanted to get a refund for the VPN I purchased but the instructions provided on your FAQ [ https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn ] do not work. I have been unable to make a request.

i've been trying to look for the advertised built in firefox vpn but all instructions fall short when there is no vpn sign up icon showing up in my toolbar. i also tried looking for it in the customize toolbar but it also not there. i would like to enjoy the perks of being a firefox user, this built in vpn would be great if it worked like how you described it would work. please check the articles being published if it is accessible to all users because this article is posted for a while now i have just been waiting for an update that would make it work but it still doesnt. if there is an actually working built in vpn then that would be great, if my firefox account cant access it then that would be fine also but the article should also state the reason why i cant. because ive been trying and hoping ever since the first notif for that vpn. so please check what the reason would be. thank you

My name is Susan Hunker. My username with Firefox is Sueofcow. My email is [edited] . my phone number is Landline [edited] Mobile [edited] I've been using Firefox for many many years and this is really the firsttime I've needed specific help.Thank you very much!

/edited phone#'s and email from community support forum.

I've lost access to my [edited] @hotmail.com email address that is associated with this account, and I'd like to change my email address now before I'm locked it forever. This is the last computer that I have that is still logged in! It seems that to add another email address I need verification from my first email address, which I can not get. Please help! I don't know if your response to this help question will go to my Firefox account or my email, but if it goes to my lava950 email I won't receive it. If you could please also send it to [edited email from public community support forum], I'd really appreciate that. Thank you!

How do I roll back an update that is not working on my system? I am very displeased with Firefox overall. You are a memory hog and no settings that I try help. Now, when I open a new tab Firefox freezes and I often have to close and restart, sometimes more than once. You are pushing me away from your product. I am now looking for a browser that is user friendly and compatible with my older computer (windows 10 is the most upgraded OS I can use). I hope to hear from you with a resolution soon.

I guess I'm hoping an engineer or someone who works on firefox can resolve this cause it's always what pushes what me away.

I'll be sick of Chrome harvesting all my data, I'll download firefox, and I'll set it up. A couple years ago I deleted my chrome profile and switched completely over to firefox. I want to say once a month, I'll open firefox and websites won't load. If they preload they'll act like they're offline.

It's happened to me on Windows machines and Mac machines.

If someone wants to seriously drill down and figure out why this happens across platforms and DECADES, I am happy to provide logs and video chat or something.

I am facing an issue with Firefox where every time the browser updates, all of my accounts get logged out, including YouTube, ChatGPT, and other websites. I have already tried repairing, uninstalling, and reinstalling Firefox, but the problem still persists.

I'm using v151.0 on Windows 10. The title bar disappears at random intervals and I have to close the application using Alt F4 and relaunch to restore it. I think the menu might disappear too. Otherwise I could close use File -> Exit.

Recently a tiny icon of an empty shopping cart has been superimposed at the top right-hand corner of the Firefox icon in my system tray. I want to get rid of it. In addition, just in the last few days, I'm being asked to choose among profiles when I sign onto Firefox and I want to have only one default profile and to avoid that extra step in signing on.