I-Firefox Community Forum

I have your current fire fox...Each time I try to access my bank...I get a message to upgrade my browser...FIREFOX wont let me upgrade, and I cant get into my bank..

I need a way to keep firefox and still access my bank info...I have tried other browsers but they wont work since I have windows 7..

Is there anyway to keep my current firefox browser and still be able to get into my bank.

THIS is very inconvenient for me...I have enjoyed using your browser but this causes me alot of hardship.

THank you for any help

bold text Secure Connection Failed

An error occurred during a connection to www.deviantart.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M1

whenever I do a Firefox update, there sometimes is a new extension included that I personally feel no use or need for..most of the time I can disable them w/programs like Ccleaner (see image), but some are persistent, and return the next time I open Firefox. Firefox always consumed a significant portion of my 8gigs of RAM, and my latest update to 144.02, it is approaching 15%. Any way I can stop this short of reverting back to previous version?

My question is above!

I had a free chatGPT on firefox sidebar. you changed it to Anthropic Claude without my permission. Now I have to pay for something I was getting free as a student of a university.

How can I restore the FREE ITEM AND GET RID OF SOMETHING I WILL HAVE TO PAY FOR...AND STILL USE ai?

For the last couple of weeks my default search engine keeps changing. Even though I change it in the setting to the one prefer eventually it changes. Why is this issue happening and is there anyway to force my preferred search engine as a constant default?

Went to bed last night & firefox was fine.

Opened it this morning & I don't see my bookmarks. The folders on the toolbar from Africa to Healthcare all say empty. Lottery thru web cameras have links in them that I can see. I I open another tab & go to google, then save that bookmark in the google folder it won't let me yet edit bookmark shows.

If I click edit bookmark it tells me that it's in the google folder already yet when I click on the folder, it says empty..

Ran a virus scan. It was clean. I tried restoring bookmarks from a previous day. Firefox was unable to do it.

What is going on? If the bookmarks are there, why can't I see them?

I've used this browser for years without a problem. Now all the sudden it's one problem after another. I'm ready to jump ship to a different browser.

I'm on version 144.0.2 (64-bit) using Windows 11 Pro.

Launched this morning and the interface is totally different. That's not the problem All my bookmarks are gone and I'm unable to restore them

Can I move back to the previous version of FF?

i am unable to see my installed themes and therefore can not use them. the only thing that i can see is "extensions" and "plugins". i looked online for a few hours and have found no solutions that work.

If a site is designed so that it breaks if trackers are blocked, why would I want to deal with such bad actor? In other words, don't the exceptions to tracker-blocking enable bad website behavior?

Hello Mozilla Support Team, I manage the official website of ITTP, which provides information about our JBT from Haryana JBT from Haryana course. Recently, I noticed that the website isn’t working properly on the Mozilla Firefox browser. Some pages load slowly, and certain design elements like buttons and banners are not displaying correctly, even though the site works fine on Chrome and Edge.

I’ve already cleared cache, checked extensions, and verified that our SSL and JavaScript files are properly configured. Still, the issue continues on Firefox across multiple devices.

Could this be related to compatibility settings, outdated scripts, or browser-specific rendering issues? I’d really appreciate any guidance or troubleshooting steps to ensure the ITTP site runs smoothly for users searching for JBT from Haryana information.

Thank you for your help!

Kaspersky just found this hidden in the Firefox cache folder and the funny part is that I don't even use Firefox that much. I didn't visit any sites on this particular Firefox except Facebook. So, what sort of malware is this? A Trojan stealer or a dropper of some sort? I am running a Full Scan for now and I have uninstalled all the browsers incl Firefox, Chrome. Detection name: Trojan.JS.Agent.exz

The details of Detection: Event: Object deleted User: DEMON-SLAYER-2\....... User type: Initiator Application name: avpui.exe Application path: C:\Program Files (x86)\Kaspersky Lab\Kaspersky 21.22 Component: File Anti-Virus Result description: Deleted Type: Trojan Name: Trojan.JS.Agent.exz Precision: Exactly Threat level: High Object type: File Object name: 2309DFD956392BDFD0C84CA455FF6426B6B0FA9F Object path: C:\Users\......\AppData\Local\Mozilla\Firefox\Profiles\i2607jtb.default-release-1739822052193\cache2\entries MD5 of an object: 6FEC3D1DC6D1802AEADC4F8611A9F326

Since this is a Trojan, can this be Dangerous? I scanned it in virustotal and 33 engines were saying malware.

Virustotal link: https://www(dot)virustotal(dot)com/gui/file/2cee43e2e59ade158bfe5b124c07e9e45b7a378e379a8be8bb3272b10cf344e2/detection

Using firefox 144 on Kubuntu 24 LTS, on wayland, with Nvidia drivers.

I'm one of those guys with 500+ tabs. I also have a bunch of tabs open in specific containers and I recently spent a lot of time sorting most of my hundreds of tabs into a bunch of neat tab groups.

I'm not using any "sync between devices" functionnality

At some point, I open firefox like usual, and I noticed that it appears to be glitched. The rightmost tab (the last tab I had opened) seems to be working fine, but every other tab has no text, and I cannot switch to them. However, the colored line indicating that a tab is opened in a specific container still appears, it's just the tabs names that are missing. Also, firefox seems to generally not be responding, so I decide to close and reopen it.

Upon reopening, firefox restores my tabs, but I'm left with only the last tab I mentionned earlier. The "restore last session" button doesn't appear in "history". Neither "recently closed windows" nor "recently closed tabs" contain my 500+ tabs

I still have my extensions

I still have my bookmarks

I still have my base "new tab" setup, with my background image and my "pinned" websites (I don't know how it's called)

I still have my container "rules" (i.e, firefox still proposes to open specific domains with specific containers, even if I have lost old tabs that were opened in those containers)

I still have my "auto sign-ins" (i.e, I can still log into some websites without re-typing my password)

I have lost my tab groups

I'm used to losing my tabs. So I close firefox, and I go look in it's files.

The image firefox-mpris in the files still displays a youtube tab I was watching (yet this tab doesn't get restored)

I make a copy of sessionstore.jsonlz4 and sessionstore-backup, and try restoring from each backup by replacing sessionstore.jsonlz4 :

- the default sessionstore.jsonlz4 doesn't have my tabs of course

- previous.jsonlz4 has only the single last tab I mentionned earlier.

- recovery.jsonlz4 contains only 20-ish of some of the most recent tabs I had

- the "upgrade" files contains a bunch of tabs but it's from a few months ago so I'm missing the most recent stuff

Using this "scrounger" tool, I can look at what these files contain

https://www.jeffersonscher.com/ffu/scrounger.html

- sessionstore.jsonlz4 and previous.jsonlz4 both contain the single tab we talked about before (plus closed windows I don't care about)

- recovery.jsonlz4 contains exactly 25 recently opened tabs (plus closed windows I don't care about)

- upgrade.jsonlz4 contains 500+ tabs (with container ids, yay), but not the most recent ones of course (plus closed windows I don't care about)

From I saw online it looks like firefox only stores the last 25 tabs in these files, which are the last tabs I actually opened, even if more actually exist. What I really don't understand is : - Why does my upgrade.jsonlz4 file have more than 25 tabs then ? - Where are the other tabs supposed to be stored then ? the .jsonlz4 stores the last 25 tabs, yet firefox (usually) remembers all my 500+ tabs anyway, so where are they stored ?

Also, y'know, pls help me restore my stuff. Thanks.

When I want to login with my Firefox account it asks me for a code as 2 factor but I can't remember that I ever signed up for 2 -factor . I have 2 apps fro 2 factor: google and Microsoft but neither has Mozilla identification in it. I would like to sign up for 2 factor but it looks like someone already did that for me. What now?

Where is the configuration setting that enables javascript. Consumer Reports requires that the application be enabled to participate in a webinar I want to attend

I've used Slack every day for the past decade, and Firefox has been my primary browser for some time now. I've never had an issue with the two, but now, Firefox is reliably crashing every time I attempt to open Slack.

I've tried clearing my cache both broadly and specific to Slack, with neither producing results. Even tried deleting all cookies on Firefox, which was a bit of a pain, and it was no help.

I did read up on some people encountering a similar issue that could be fixed by deleting the Slack entry in "about:serviceworkers," but this did not help here.

The only extension I'm running is uBlock Origin, which I've been running for probably as long as I've been using Firefox, and that has never presented an issue before either.

Would appreciate any help or advice on the matter.

I really enjoy the new sidebar revamp, but I've had an issue with it recently that I haven't been able to find a solution for. Typically, the settings gear is supposed to be situated near the bottom of bar. However, as demonstrated in the attached image, it is at the top near the bookmarks and history buttons. I have tried reinstalling the browser from scratch, turning the sidebar on and off, turning vertical tabs on and off, and even getting rid of my custom CSS theme for a time. None of these have worked. If anyone knows what the root of this issue is, I'd really appreciate the help.