Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Firefox 96.0 - "Forced" dark mode

I have been a "light theme" user for 15+ years. Since updating to 96.0 today, a dark mode spreading across Firefox has been forced onto me, including: New tab backgro… (funda kabanzi)

I have been a "light theme" user for 15+ years. Since updating to 96.0 today, a dark mode spreading across Firefox has been forced onto me, including:

  • New tab background
  • Background of any tab waiting to load a page
  • Google/Youtube background
  • Settings/add-ons/password menu backgrounds
  • Automatic username/password drop-down background
  • Background of the little box that appears on the bottom-left (the one which shows the URL when you mouse over a link)

I am unhappy with this and wish to have my usual theme back. Can anyone please assist?

(In addition, there is some sort of white border around the current tab, which I do not like)

Asked by hevinroyal 1 unyaka odlule

Last reply by Paul 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Create new profile or refresh?

This happens far too often, in the course of 9 months or more frequently. What is going on Firefox? v88.0.1 Windows 10 Constant script errors that freeze whatever progr… (funda kabanzi)

This happens far too often, in the course of 9 months or more frequently. What is going on Firefox? v88.0.1 Windows 10

Constant script errors that freeze whatever program I am in, regardless of the option I choose - the popup no longer gives me a WAIT or STOP IT. The box comes up that says DON'T ask me about this again.

I do not want to copy passwords, more than anything, should I create a new profile. I do not want to deal with replacing or losing the file. When I attempted to load two other profiles over the last two days, both times FF crashed. I gave up.

I am NOW in Safe Mode and without errors, and it's hard to know which app is causing the problem.

Is there a new addon that will back up Firefox these days?

Suggestions? Seriously, FF seems to be a whole lot more trouble these days than she is worth.

Thank you.

Asked by CiaoBella1 1 unyaka odlule

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 unyaka odlule

  • Okugcinwe kunqolobane

Signing into Firefox after resetting my laptop

Hi there I reset my pc I know my username and password to my login here but not letting me sign into gmail (given I might have used Firefox's password generator thingy an… (funda kabanzi)

Hi there I reset my pc I know my username and password to my login here but not letting me sign into gmail (given I might have used Firefox's password generator thingy and I can't login and I've got my important websites signed into that login, thoughts on how to reset my password?. I want that one as I've spent £££ on Patreon and that and building my custom Firefox account :(

Asked by Jamie Willis 6 izinyanga ezidlule

Last reply by Paul 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox 97 want to always print with system dialog box

Prior to FF97 a simply setting to "false" the about:config, print.tab_modal.enabled setting allowed FF to always use the system dialog box when printing. However, in FF97… (funda kabanzi)

Prior to FF97 a simply setting to "false" the about:config, print.tab_modal.enabled setting allowed FF to always use the system dialog box when printing. However, in FF97, this is no longer the case. How can I set FF97 to always use the system print dialog box??

I almost always use Preview printing on my Macs to avoid multiple pages of garbage so this is fairly important to me...and it might help to save a few trees...

Asked by jschneid002 1 unyaka odlule

Last reply by paul436 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Update on/about 21 April 2021 broke WidevineCDM for many users, breaking Netflix/Spotify/etc. (thread of threads)

Each of the threads below is someone reporting the same problem (which I also have), with the same timing. Suddenly on 21 April 2021 all (?) major streaming sites started… (funda kabanzi)

Each of the threads below is someone reporting the same problem (which I also have), with the same timing. Suddenly on 21 April 2021 all (?) major streaming sites started to give "The WidevineCDM plugin has crashed" message and ceased to work .

https://support.mozilla.org/en-US/questions/1333289 https://support.mozilla.org/en-US/questions/1333332 https://support.mozilla.org/en-US/questions/1333503 https://support.mozilla.org/en-US/questions/1333613 https://support.mozilla.org/en-US/questions/1333506 https://support.mozilla.org/en-US/questions/1333571

No suggested fix works. Reinstalling does not help, toggling DRM application does not help. It was obviously the update (at least for users on 78.10.0esr with OS X 10.9.5) that did it. Is there some way to get this registered as a bug?

Asked by pauls.filter 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

I cant download from google drive on firefox version 95.0.2 windows 10

Whenever I try to download something off my google drive, text pops up in the bottom left corner, but then nothing happens. It works just fine on microsoft edge, so I thi… (funda kabanzi)

Whenever I try to download something off my google drive, text pops up in the bottom left corner, but then nothing happens. It works just fine on microsoft edge, so I think its a firefox issue and not a google drive issue. I tried refreshing my browser, deleting my cookies, updating my browser, turning off enhanced tracking protection, and anything else I could think of. Please help.

Asked by nathanogrodowczyk 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox crashes when quitting or restarting

I posted previously about this and mistakenly believed the issue had been resolved. I was mistaken also about the exact nature of the problem. This was the previous que… (funda kabanzi)

I posted previously about this and mistakenly believed the issue had been resolved. I was mistaken also about the exact nature of the problem. This was the previous question: https://support.mozilla.org/en-US/questions/1348162

The browser crashes whenever I quit or attempt to restart. By restarting I mean selecting Troubleshoot Mode from the menu or pressing the button to delete the start-up cache and restart. These are the 10 latest crash reports: bp-f3da7332-06f0-4c79-8b14-e70740210902 2/9/21, 21:03 bp-53f2ba80-1f54-447a-85af-723450210902 2/9/21, 21:01 bp-afd9c845-e03a-4f9e-972e-68da60210901 1/9/21, 20:42 bp-916bcb43-2680-465a-8b8b-fddac0210901 1/9/21, 20:40 bp-479ccc87-0e54-4ff5-8c03-ef76b0210831 31/8/21, 20:51 bp-994d7424-def0-475b-8a0c-beba90210831 31/8/21, 20:46 bp-0ace2282-d5e9-4ed1-aeda-e08070210831 31/8/21, 20:40 bp-de957d75-4798-472e-8029-cd6200210830 31/8/21, 09:18 bp-36bece94-9415-45e5-8658-ae2290210830 31/8/21, 09:14 bp-0cd40c3a-787c-48ed-92a6-8a8830210830 31/8/21, 09:12 I have opened the latest.

I have reduced modifications in about:config as much as I can stomach and also tried disabling all addons.

Asked by Terry 1 unyaka odlule

Last reply by James 1 unyaka odlule

  • Okugcinwe kunqolobane

Latest Update

I updated to the latest version yesterday and now my Bookmarks ,History and a few other things have gone into Dark Mode. I really don't care for it and have tried looking… (funda kabanzi)

I updated to the latest version yesterday and now my Bookmarks ,History and a few other things have gone into Dark Mode. I really don't care for it and have tried looking into my settings but I see nothing that I can do to go back to the normal white. I am using Windows 11 on an HP All In One Desktop computer. Is there anything I can do to revert back to the way it was? Thanks for any reply.

Asked by CarolinaGirl57 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox & Ad Blockers

I made a post the other week about issues I was having with Firefox & YouTube. Having put the browser in safe mode I discovered that it was my ad blocker/s. That s… (funda kabanzi)

I made a post the other week about issues I was having with Firefox & YouTube.

Having put the browser in safe mode I discovered that it was my ad blocker/s. That said, I had notice Firefox lagging or loading hard on video sites, not just YouTube as well as some applets on other sites. And having experimented with various ad blockers and video sites as well as my own blogs, I find that I am not having these problems with ad blockers in Chrome or Edge, but only Firefox, so much so, that most of these sites are entirely unusable unless I disable the ad blocker/s in Firefox.

Frankly, I've been noticing it for some time, but as of the other week they have nearly rendered the browser unusable, or the ad blocker/s unusable in Firefox on said sites. I have completely uninstalled and reinstalled the add-ons, from the Mozilla site, to no real avail.

It is not only annoying but very frustrating and I am about to give up, on the browser altogether. I am not having these problems with the same ad blocker/s in Chrome.

I've spent nearly two weeks on this and it hasn't gotten better.

There it is. Thank you.

Asked by springheel 1 unyaka odlule

Last reply by Amelia 1 unyaka odlule

  • Okugcinwe kunqolobane

Print preview button is missing with Firefox again.

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method do… (funda kabanzi)

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method does not work trying to get print preview back. Firefox is my web browser. I am in windows 8.1. Seems like Firefox did some updates again and now I can not get print preview back! WHY DOES NOT FIREFOX LEAVE WILL ENOUGH ALONE WHEN THEY HAVE SOMETHING GOOD? Bring back the old classic print preview button back and leave it. Now how can I get the old print preview button back???? Need help!! Thanks philm

Asked by marschall3 1 unyaka odlule

Last reply by paul921 1 unyaka odlule

  • Okugcinwe kunqolobane

Unresponsive links

Go to this page... https://electronics.howstuffworks.com/prepaid-cell-phones.htm Click on any of the links embedded in the text, such as _United Press International, TC… (funda kabanzi)

Go to this page... https://electronics.howstuffworks.com/prepaid-cell-phones.htm

Click on any of the links embedded in the text, such as _United Press International, TCM Net, Wireless Guide_. No response.…

EDGE and Chrome have no issue with these links.

Asked by borate 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

WidevineCDM plugin keeps crashing

Hi everyone, it's been 2 days now since every time I open Netflix and Amazon Prime videos won't play. A yellow bar saying: "The WidevineCdm plugin has crashed" keeps com… (funda kabanzi)

Hi everyone,

it's been 2 days now since every time I open Netflix and Amazon Prime videos won't play. A yellow bar saying: "The WidevineCdm plugin has crashed" keeps coming up!

I'm using Firefox and I'm on a MacbookPro.

I've tried everything: restarting/shutting down device; reinstalling Firefox; deleting widevine folder and activate it from the adds on page; tried on other browsers (works on safari but not on chrome); contacted Apple / Netflix / Amazon / Google nobody was able to help; I also ran these websites with my Mac in safe mode...nothing was able to resolve it.

What can I do to fix it please?

This started to happen out of the blue...I haven't installed anything! It was working fine until the day before...

Asked by alessandro.ciminata 1 unyaka odlule

Last reply by chantalrouyr 1 unyaka odlule

  • Okugcinwe kunqolobane

Color PDFs viewing as black and white – This is a brand new problem!

I noticed today that all my color PDFs are viewing as black and white. For years they were fine, presenting as color. This is a serious problem, as I am a graphic designe… (funda kabanzi)

I noticed today that all my color PDFs are viewing as black and white. For years they were fine, presenting as color. This is a serious problem, as I am a graphic designer and have many PDFs on my portfolio. I am also seeing the same problem with PDFs linked to my clients' sites.

Images on PDFs are still in color. It's the flat color graphics created in InDesign exported to PDF. Oddly enough, gradients (originally created in InDesign as well) are still presenting as color, but only the gradients.

I do not have this problem in Safari, nor in other browsers, but Firefox has been my go-to browser for years. I never had a problem until I noticed today. Firefox updated two days ago. I'm on a Mac and I now have Firefox version 102.01, as it updates automatically.

Thank you for attending to this issue.

Asked by pinkjaykitty 8 izinyanga ezidlule

Last reply by cor-el 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

can not access aweb site

i have assurance wireless home page on my desktop and when i try to get it in firefox i get this messageInternal Server Error The server encountered an internal erro… (funda kabanzi)

i have assurance wireless home page on my desktop and when i try to get it in firefox i get this messageInternal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@localhost to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache/2.4.25 (Debian) Server at myaccount.assurancewireless.com Port 443 works in edge and Chrome and ie/able all adons cleared cookies done everything i can even called assurance and they were able to access it not sure why i got it in edge and ie'

Asked by Mary 10 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

How to repair or re-create missing profiles.ini and installs.ini files ?

On another user's account, cannot go back to earlier FF version, profile files missing. Cannot start _any_ revision, old or current (using OSX Sierra on that user & d… (funda kabanzi)

On another user's account, cannot go back to earlier FF version, profile files missing. Cannot start _any_ revision, old or current (using OSX Sierra on that user & different FF versions - the shared data you see her is NOT the same ) details here: https://support.mozilla.org/en-US/questions/1356226

I don't see the profiles.ini and installs.ini files within the Profiles folder. I see the general format from looking at good ones in my own Profile.

Don't understand why some are "locked."

How do I re-create them using the existing Profile names, and how do I denote which to startup using (the default folder?) Can't find any Help files to explain.

This is driving me mad, we are using the same physical computer because mine broke, so I start it up off an external drive containing my drive, then I have to shut down & restart on the internal drive to work on it, but then I don't have access to my saved files or to post on the forum.

Asked by FireFoxSucks 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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After some time of usage, Mozilla Firefox doesn't send HTTP requests when the user asks for a web page to be loaded.

Hi. Problem description: - After some time a tab is opened I can hit any link on current web page but Firefox don't load it. - It shows the loading progress but newer sho… (funda kabanzi)

Hi. Problem description: - After some time a tab is opened I can hit any link on current web page but Firefox don't load it. - It shows the loading progress but newer show the requested page. - Going to safe mode (disabling all plugins and extensions) doesn't solve the issue. - Reinstalling Firefox doesn't solve the issue. - Restart Firefox solves the problem but after 10 - 20 minutes the issue comes back. When I leave some opened page in some tab it stops responding on hitting any link on it. - The most strange thing when I disconnect the network adapter the page immediately appeared on the screen, but mostly as simple text, without any pictures and styling. -After connection back to network everything works for some time (10 - 20 minutes).


I have verified that Firefox doesn't send a HTTP request in the moment of hitting some link on web page. The request is sent after 10 seconds, sometimes after several minutes after, nevertheless the requested page doesn't appeared at all. I used Process Monitor from sysinternals.com to see Firefox communication.

First screenshot I made after hitting link "deleting your user account". After approximately 7 seconds Firefox starts communication with github.com. The requested page didn't appeared during 2 minutes. https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-04-29-12-06-06-96a3be.png

Next two screenshots was made after I disconnected a network adapter. https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-04-29-12-14-07-a2ef40.png https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-04-29-12-15-15-e45ee7.png

Asked by igor19 1 unyaka odlule

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 unyaka odlule

  • Okugcinwe kunqolobane

I have google set as my homepage and cursor goes to address bar instead of google search box

This happened after the last update 105.0. Any way to fix it? I have google set as my homepage and cursor starts at the address bar when opening firefox instead of the … (funda kabanzi)

This happened after the last update 105.0. Any way to fix it?

I have google set as my homepage and cursor starts at the address bar when opening firefox instead of the google search box in the middle like it always did.

Asked by Guidodi 6 izinyanga ezidlule

Last reply by DonaldWestMagazine 2 emasontweni adlule