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On two different pages of the same site, Firefox can play mp3 files on page but gets error message on the other

On our web site we have a page that includes mp3 files, which play okay on Firefox; but on another page on the site with mp3 files, Firefox (including different versions … (funda kabanzi)

On our web site we have a page that includes mp3 files, which play okay on Firefox; but on another page on the site with mp3 files, Firefox (including different versions on different computers) produces the error message, No video with supported format and MIME type found." FWIW, other browsers like Safari (Mac), Chrome (Mac and Win), and Edge (Win) all play the problematic files without a hitch.

Is there a fix for this problem that can be attempted by the non-tech types?

Asked by Moshe ben Asher 3 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 3 izinyanga ezidlule

DirecTV Stream no longer supporting Firefox browser

As of today, DirecTV is no longer supporting Firefox for watching live streaming. They show the attached image. Brave works, too, btw (Chromium-based browser). Do you kno… (funda kabanzi)

As of today, DirecTV is no longer supporting Firefox for watching live streaming. They show the attached image. Brave works, too, btw (Chromium-based browser). Do you know why this is happening? Has Mozilla been in talks with DirecTV about this? I use this feature every day.

Asked by cbp67 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

How do I disable passkey support?

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a passwo… (funda kabanzi)

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a password. How do I disable passkey support in Firefox?

Asked by Shad Sterling 5 izinyanga ezidlule

Last reply by Piterk 3 izinyanga ezidlule

White Horizontal line at top after updating to 129 version whilst watching movies

A white horizontal line in the top of the screen, whilst watching movies in tv5mondeplus.com. This issue happens when installed the recent update 129.0. Tested in other … (funda kabanzi)

A white horizontal line in the top of the screen, whilst watching movies in tv5mondeplus.com. This issue happens when installed the recent update 129.0.

Tested in other browsers and doesn't appear the white horizontal line on top.

Asked by fdisk2k 3 izinyanga ezidlule

Last reply by Sky_Light 2 izinyanga ezidlule

floating transparent block

In the last few days, a transparent rectangular panel is showing up in the upper right hand corner when I open certain websites--Washington Post, The Nation, and Talking … (funda kabanzi)

In the last few days, a transparent rectangular panel is showing up in the upper right hand corner when I open certain websites--Washington Post, The Nation, and Talking Points Memo, and this morning Kanopy and the Zojirushi website. It often covers functions like login and search. I can *see* the buttons, but I can't click them through the transparent panel.

Asked by lxscheff 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

Can't Watch Videos on Crunchyroll

I'm unable to watch videos on Crunchyroll. When I try to watch a video, the video becomes a static image of one frame. When I switch tabs and come back to the video, or… (funda kabanzi)

I'm unable to watch videos on Crunchyroll. When I try to watch a video, the video becomes a static image of one frame. When I switch tabs and come back to the video, or hit refresh, it changes to the latest frame of the video but freezes once again. I have the latest version of Firefox and am using a Macbook. Per suggestions I have found online, I have tried disabling all my extensions, deleting my cache, deleting the Firefox folder in my ~/Library, making sure DRM content is enabled, and uninstalling and reinstalling Firefox altogether. Nothing works. Was hoping to switch over to Firefox since Google Chrome has banned ublock origin, but I keep running into these obnoxious video problems. The same issue also happens on Amazon Prime Video, but only when I press full screen.

Asked by Julian “jpakdel” P 3 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

Not able to access Macy's department store website

I am not now able to access the Macy's department store website. Here is the error message I receive when I try: You don't have permission to access "http://waf-failov… (funda kabanzi)

I am not now able to access the Macy's department store website. Here is the error message I receive when I try:

You don't have permission to access "http://waf-failover.macys.com/prod/WAF_Failover/WAF_error_page.html?" on this server.

Reference #18.cf94d817.1722504206.34c574ac

https://errors.edgesuite.net/18.cf94d817.1722504206.34c574acWhat does the following message mean?

How do I correct this problem?bold text

Asked by jacynlewis 4 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

weather icon on home page not able to change to my location

Hi, I love the new, little weather app/temperature icon in the upper left of the Firefox home page. HOWEVER, I really want to change it to a city closer to me. I looked… (funda kabanzi)

Hi, I love the new, little weather app/temperature icon in the upper left of the Firefox home page. HOWEVER, I really want to change it to a city closer to me. I looked up how to do it, but the directions seem WRONG. I cannot hover and find any way to change locations. Is it because I'm on a Mac? or ?

Can you help me? I'm using an iMac computer... everything works, it's updated, what could be wrong?

thanks, Kathy P.

Asked by kathyprice 4 izinyanga ezidlule

Last reply by CJ 1 inyanga edlule

Favicon in bookmark

Hello everyone, I have a problem. I have seen that there have been discussions about this in the past. Unfortunately I have not found a solution and the discussions are … (funda kabanzi)

Hello everyone,

I have a problem. I have seen that there have been discussions about this in the past. Unfortunately I have not found a solution and the discussions are all archived.

Now to the problem: Various pages have no favicon in Firefox when I drag them into the bookmark bar as a bookmark. However, when the page is active in the tab, a favicon is visible there.

The problem does not seem to be unique to me. Several people have tested it. It also seems to be a problem in Firefox only. In other browsers, this problem does not occur.

What can website owners do to fix this problem?

Here is an example of a site where I have the problem. www.organspende-register.de

Many thanks in advance. Best regards

Translated with DeepL.com (free version)

Asked by Nico 5 izinyanga ezidlule

Last reply by forrie1 1 isonto elidlule

video calling is not supported on this browser

I have always used facebook messenger to video chat with friends, however suddenly it says tis facility is not supported by this browser. Do I have to leave firefox to fi… (funda kabanzi)

I have always used facebook messenger to video chat with friends, however suddenly it says tis facility is not supported by this browser. Do I have to leave firefox to find a browser that works?

I see that other people have raised this point,but there does not seem to be a response from firefox.

Asked by rickpike2008 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

update fail

why and or how can i update Firefox. i am running Firefox 126. every time i open the browser the auto update opens and fails to download. i tried loading it through Saf… (funda kabanzi)

why and or how can i update Firefox. i am running Firefox 126. every time i open the browser the auto update opens and fails to download. i tried loading it through Safari, also failed. anyone have a clear and simple solution? the forum seems to have a lot of complicated work a rounds. any help would be appreciated

Asked by Bestia 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

How to recover deleted website password/credential data from FireFox account

I recently deleted accounts and passwords that were stored in Firefox under my web browser account. Is there anyway I can get that data restored? I have access to the sam… (funda kabanzi)

I recently deleted accounts and passwords that were stored in Firefox under my web browser account. Is there anyway I can get that data restored? I have access to the same email/account in Firefox, but need to restore the deleted website account/credential data.

Asked by joehiker74 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

add-ons and extensions

How can I remove extensions? I'm blocked from Google with the same screen no matter what I do. It says search.funsafetabsearch.com thanks … (funda kabanzi)

How can I remove extensions? I'm blocked from Google with the same screen no matter what I do. It says search.funsafetabsearch.com thanks

Asked by tanyaabrams99 4 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

how to add short-cut to home page?

No answers to how to do this, even googling. The best I get is to click on the 3-vertical-dots icon next to the intended address's url field. No such icon exists, nor it … (funda kabanzi)

No answers to how to do this, even googling. The best I get is to click on the 3-vertical-dots icon next to the intended address's url field. No such icon exists, nor it to be found in "Customize Tools"

Macbook Air, M1 — 12.6.8 Firefox 129.0.2

Asked by wbps 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule