Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Youtube and Video codec

I got this new Chromebook, and now I'm having issues using YouTube. When I select a video to watch, a message pops up at the top saying "To play video, you may need to in… (funda kabanzi)

I got this new Chromebook, and now I'm having issues using YouTube. When I select a video to watch, a message pops up at the top saying "To play video, you may need to install the required video codecs." I am able to watch the video I selected anyhow, with some minor issues with the picture and its frames I believe, however, when I try to watch a different video, it does not work. Sometimes it will play for a short bit, but will then stop, and start buffering. When I then refresh the page, the video will not play and will only buffer. I am not sure what to do, and if this is an issue with the browser, or the device itself, please help?

Asked by West 1 inyanga edlule

Last reply by James 1 inyanga edlule

Firefox (Windows Arm) Crashes At Startup

Firefox has been running smoothly for the last 6 months. Recently I started receiving Firefox Crash Reporter dialog boxes when opening the app. The app never opens, but I… (funda kabanzi)

Firefox has been running smoothly for the last 6 months. Recently I started receiving Firefox Crash Reporter dialog boxes when opening the app. The app never opens, but I receive three crash reporter dialog boxes.

What I have tried: Repair Reinstall Deleted every Mozilla folder in App cache and other device locations. Did another reinstall. App never loads and I receive a crash report. Updated Windows. Restarted laptop. Etc. Everything else on the device runs perfectly.

BuildID: 20241209150345 CrashTime: 1734010834 InstallTime: 1734010218 ModuleSignatureInfo: {"Mozilla Corporation":["firefox.exe","mozglue.dll"],"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["CRYPTBASE.dll","bcrypt.dll","crypt32.dll","version.dll","fltLib.dll","ucrtbase.dll","KERNELBASE.dll","bcryptPrimitives.dll","rpcrt4.dll","msvcrt.dll","sechost.dll","kernel32.dll","advapi32.dll","ntdll.dll"],"SentinelOne Inc.":["InProcessClient64.dll"]} ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release StartupTime: 1734010834 SubmittedFrom: Client Throttleable: 1 UptimeTS: 0.0 Vendor: Mozilla Version: 133.0.3 WindowsErrorReporting: 1 This report also contains technical information about the state of the application when it crashed.

Asked by Mike Sandberg 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

Firefox is blocking access to my ins account

'Some time ago I suddenly stopped being able to log into my Aetna health account on the Aetna web site. When I typed in my user ID and password I get the following messa… (funda kabanzi)

'Some time ago I suddenly stopped being able to log into my Aetna health account on the Aetna web site. When I typed in my user ID and password I get the following message: "System temporarily unavailable. Please try again later." It's been like this since last March.

I just now tried logging in on my IPad and Microsoft Edge and had no problem logging with either one. This means that Firefox has to be causing the problem.

How do I fix the problem?

Asked by Scott Miller 2 izinyanga ezidlule

Last reply by markwarner22 1 inyanga edlule

The videos are displaying in a green scrambled mess.

I have noticed that just recently videos across all different websites are not displaying properly. The image part of the video is a green scrambled mess. The audio is fi… (funda kabanzi)

I have noticed that just recently videos across all different websites are not displaying properly. The image part of the video is a green scrambled mess. The audio is fine, but the images are wrong. I am not having this issue on a different browser, and I'm not sure what I'm supposed to do. I don't know if changing any of the settings will help or if there's a bug in one of the updates.

Asked by Grace Jahnke 3 emasontweni adlule

Last reply by jonzn4SUSE 2 emasontweni adlule

Constant crashing

I keep constantly crashing, multiple times. Here are my latest crash IDs: bp-0095be94-4487-4e51-b895-8bfe30250106 bp-cc9fbd3f-9c73-4a9b-9e67-a503b0250106 bp-46a54455-3… (funda kabanzi)

I keep constantly crashing, multiple times. Here are my latest crash IDs:

bp-0095be94-4487-4e51-b895-8bfe30250106

bp-cc9fbd3f-9c73-4a9b-9e67-a503b0250106

bp-46a54455-3bd3-4eb1-8cdf-887300250106

bp-9d721d1d-f4e3-4e7b-9160-ec47e0250106

bp-f307e36d-2c7b-4fad-9166-47cef0250106

bp-3e823f9a-bcb3-458f-b149-94a110250106

Asked by sir.beret 1 inyanga edlule

Last reply by jonzn4SUSE 1 inyanga edlule

Unable to open firefox, it keeps crashing after doing a firefox update

Attempted to do an Firefox update more than a month ago on my HP (microsoft windows) computer. Everytime I open my computer I gt the Firefox Crash Reporter Window. When… (funda kabanzi)

Attempted to do an Firefox update more than a month ago on my HP (microsoft windows) computer. Everytime I open my computer I gt the Firefox Crash Reporter Window. When I hit the Quit firefox box it submits the crash report and then I X out the box. I cannot use Firefox as a browser. The DISASTER is that I CANNOT open any files previously downloaded while using Firefox (eg PDF files). I get the crash report box. I NEED these files!

Please HELP!

Asked by donnarmoriarty 2 izinyanga ezidlule

Last reply by JieXu 2 izinyanga ezidlule

Screen zoomed

My screen has been zoomed so I only see half of the email or image. Support at yahoo said that this is a Firefox issue. I would like to"unzoom" so I can see the full scr… (funda kabanzi)

My screen has been zoomed so I only see half of the email or image. Support at yahoo said that this is a Firefox issue. I would like to"unzoom" so I can see the full screen ar one time.

Asked by g8gjcddcd5 1 inyanga edlule

Last reply by mandywr 2 emasontweni adlule

Update 134.0 has a bugged middle mouse button

I always use the middle mouse button (pressing the scroll wheel) to open and close new tabs, but since the update, it doesn't work anymore and now types "=" if the cursor… (funda kabanzi)

I always use the middle mouse button (pressing the scroll wheel) to open and close new tabs, but since the update, it doesn't work anymore and now types "=" if the cursor is in a text field. For context, I use an MX Master S3, mapped with Logi Options+.

Anyone else having this issue? How do I roll back to the previous version??

SOLVED: It was a bug with Logi Options+, not Firefox. When I hovered over the tab for the presets I had for CaptureOne, I noticed it also said Firefox. So seems something weird happened there. Deleted that preset and the issue in Firefox went away.

I couldn't find a way to delete this thread, though.

Asked by FirefoxUserMJ 1 inyanga edlule

Last reply by jonzn4SUSE 1 inyanga edlule

Account locked

When I try to log in, I get the "your account has been locked for security reasons" message. I understand I'm supposed to get an email with a code to confirm my identity,… (funda kabanzi)

When I try to log in, I get the "your account has been locked for security reasons" message. I understand I'm supposed to get an email with a code to confirm my identity, but I didn't. I tried multiple times in the last few days. The only mail I got from Mozilla is one asking me to log in to change my password. But obviously, I can't log in.

Asked by Lidia Wojtyna 4 emasontweni adlule

Last reply by GerardoPcp04 2 emasontweni adlule

Firefox keeps crashing

The browser keeps crashing. I want to remove it from my Win 10 computer but uninstall only lets me do a refresh. I need to remove it to see if it is Firefox or some other… (funda kabanzi)

The browser keeps crashing. I want to remove it from my Win 10 computer but uninstall only lets me do a refresh. I need to remove it to see if it is Firefox or some other issue. How do I remove the software?

Thanks for your help with this matter.

Best regards,

Adrian

Asked by abridges5 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

No audio with headphones

Audio doesn't work with Firefox. This appears to be ONLY a Firefox problem. Headphones work with Edge. Computer speakers work. In Windows settings, testing audio works. B… (funda kabanzi)

Audio doesn't work with Firefox. This appears to be ONLY a Firefox problem. Headphones work with Edge. Computer speakers work. In Windows settings, testing audio works. But when I attempt to listen to something in Firefox, there is no sound at all.

Asked by Seigfried 1 isonto elidlule

Last reply by markwarner22 1 isonto elidlule

AVC video playback is periodically malfunctioning on Firefox 133.0.3 after updating Intel Graphics driver to 32.0.101.6129

My GPU is the integrated GPU on the Intel U7-155H CPU. When some AVC videos are played, the browser reacts extremely slow and the video image is glitched and at a really … (funda kabanzi)

My GPU is the integrated GPU on the Intel U7-155H CPU. When some AVC videos are played, the browser reacts extremely slow and the video image is glitched and at a really low rate of frame, and the video decoding engine seemed to be 100% occupied as shown in the task manager (normal video playback never occupied so much of it). Seems like AV1 encoded video never triggered the problem. The problem doesn't always happen, but at a rather high frequency. This never happened before I updated the Intel graphics driver from 32.0.101.5972 to 32.0.101.6129. The problem seemed not to happen on other browsers such as Microsoft Edge.

Asked by rjys365 2 izinyanga ezidlule

Last reply by sstvytac 1 usuku oludlule

Firefox crashes very often

hello, i have a huge issue with my firefox and i cant seem to fix it or somehow understand the cause why my tabs sometimes browser crashes unexpectedly and sometimes i ge… (funda kabanzi)

hello, i have a huge issue with my firefox and i cant seem to fix it or somehow understand the cause why my tabs sometimes browser crashes unexpectedly and sometimes i get a blue screen on my laptop. maybe there is a problem with my pc but it doesnt change the fact why firefox tabs are crashing really often this is one of my latest crash reports: https://crash-stats.mozilla.org/report/index/3721bbdd-5f3a-4b02-bd0d-60c1e0250208

Asked by johny dep1 1 isonto elidlule

Last reply by jonzn4SUSE 1 isonto elidlule

gah. your tab just crashed

Submitted Crash Reports Report ID Date Submitted bp-28e075fd-226a-4a7c-bbeb-4066f0250119 19/01/2025, 12:16 pm View bp-ddcd262a-6efe-49db-b2fd-db21f0250119 19/01/2025… (funda kabanzi)

Submitted Crash Reports Report ID Date Submitted bp-28e075fd-226a-4a7c-bbeb-4066f0250119 19/01/2025, 12:16 pm View bp-ddcd262a-6efe-49db-b2fd-db21f0250119 19/01/2025, 12:16 pm View this happens at the most annoying time, I have submitted the crash reports as advised.

Asked by Anthony Gloster-Guest 4 emasontweni adlule

Last reply by Paul 3 emasontweni adlule

every thing went wrong hope I wasn;t hacked. I thank you for your help and hope I got it right now. At almost 80 years old I find this all very confusing especially as I live alone and family live so far away almost 200 kms

I think you have helped , it was all messed up and I wont know if it right again till I get back into work the computer Wish me luck

Asked by c.till45 1 isonto elidlule

Last reply by markwarner22 1 isonto elidlule