I-Firefox Community Forum

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I click Help > About Firefox. It would appear that the update did not happen for some reason. Do I need to re-install Firefox to get around this problem?

Second post trying to figure out what is going on.

I'm getting the notification that I need to update Firefox, so I click the "download" button which takes me to "https://www.mozilla.org/en-US/firefox/new/?reason=manual-update", I select the "Download Firefox" button and after a few seconds I get a "Secure Connection Failed" message.

Usually I can just open Chrome and download the Firefox installer but today I'm getting an error stating that "download.mozilla.org" is using certificates from a different website.

Is the download site busted, or is this just a me issue?

Hello,

Moving from an older Ubuntu 18.04 machine where Firefox is limited to version 113 to a newer machine running Mint 22 where the current version is 134.

I know how to transfer the profiles but I could not find any information on compatibility.

Would I need to install other versions before 134 to handle any changes?

Thank you

SYS.INFO: • OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Processor: Intel(R) Core(TM) i7-6700T CPU @ 2.80GHz, Intel64 Family 6 Model 94 Stepping 3, CPU Count: 8 • Total Physical RAM: 16 GB • Graphics Card: Intel(R) HD Graphics 530, 1024 MB • Hard Drives: C: 476 GB (361 GB Free); D: 664 GB (483 GB Free); P: 267 GB (80 GB Free); S: 1862 GB (1687 GB Free); T: 1863 GB (1687 GB Free); • Motherboard: HP 829E, ver KBC Version 06.29, s/n PGAXV0QNNB7EO6 • System: HP, ver HPQOEM - 0, s/n 8CG8343NN9 • Antivirus: Windows Defender, Enabled and Updated

• Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Firefox 142.0.1 (64-bit) • Thunderbird 128.10.1esr (64-bit)

======================================

THE ISSUE: When opening Firefox, (Attachment #1 - below) appears. Seems to have nothing to do with any reality . . . as when I check in SETTINGS (Attachment #2 - below). 1. So, who's telling the truth? 2. How do I stop the popup (Attachment #1) from making it's nagging, inaccurate appearance?

Thank you / Nels

1-can I get the newest update WITHOUT THE New Tab layout? Will all new updates automatically have it? 2-WHY DO YOU GUYS PRESUME THAT "ALL FOLKS" really want new looks... 3-IF IT AIN'T BROKE, DON'T FIX IT!!

So I just noticed after downloading the new update to Firefox, version 139.0.1 that something new came up in my task manager called Crashhelper. Never seen this before. Closed it down and it seemed to have no issues shutting down at least. I haven't had Firefox crash in recent months, so I'm assuming that this cropping up might be a glitch of some kind? I looked this up to see if anyone else had this issue, and it seems someone on Reddit did encounter this, on Linux, and another on Windows also seems to have run into it. How do we stop this from coming up whenever we start up the browser?

I'm running Firefox browser 88.0 (64) bit, and have been trying since before Xmas to upgrade it to a newer version. It's installed on an older Dell laptop running Ubuntu 16.04 LTS (which I've also tried repeatedly to upgrade without success).

I've tried to upgrade both through the UI, but also tried using the command line in Terminal. Per advice in other threads, I've found the best mirror site and changed my settings to use that, but still no luck. Even the preliminary "sudo apt update" via Terminal fails; the first error tells me that the public key is not available. I assume that's the place to start, but don't know how to correct it.

I'm up against the deadline for updating my browser, and would very much appreciate any help you can provide. (Please note that I'm posting from a newer computer, so automatically generated info about my system won't apply. See the screenshots for that info).

I have automatic updates disabled, for the last month or longer I have refused to update Firefox and kept dismissing the notice when I start up my Firefox. Yesterday when I opened Firefox it just updated itself automatically and without even asking if I want to download the update. I tried to find a way to contact support but all I can find is posting a question on here, so hopefully someone can help me with this question: Why did Firefox ignore my update settings and download and install an update I have been denying for weeks now, and how can I prevent it from happening again?

I am on windows 10

I have windows 10. Last 3 or 4 months I have been getting notices from firefox for updates. Dismiss or install. When I install the update and at the some point log off the internet. The next time I log onto the internet the computer takes 5-10 minutes to load my home page. I assume this is because it is installing the update? Any way to speed this up? I'm thinking of disabling updates because of this problem. Thanks. Brian

I update software on a regular schedule, and would prefer to not have Firefox (136.0) nag every few minutes that I'm not on the latest and greatest. 120.0.1 only nags a little. How can I turn the nagging totally off?

I added the following to `~/firefox/distribution/policies.json`, but it didn't help.

``` {

   "policies": {
       "DisableAppUpdate": true,

"DisableSystemAddonUpdate": true, "DisableTelemetry": true, "ManualAppUpdateOnly": true, "AppAutoUpdate": false,

   }   

} ```

I am seeing on a Windows 7 unit that I can update to version 115.19.0esr, but I tried to use the Google search tool to check what that version is all about, and nothing. I have tried various ways on pages of what I think is Mozilla and nothing. Where can I find information about version 115.19.0esr? Or has your browser in my unit been taken over by a malware type situation and I am in danger?

BTW, when I clicked on the "What's New" link I saw nothing about that "New" version I am being asked to update to. Oh yes, I am constantly seeing that 'Please Update' window, too.

So if this is a true version from your company/orghanization, where is the information about it?

Just in case you wish to know, I do have about ten screenshots of all that I have been running into as I have tried to find information about 115.19.0esr. And if you are going to inform me that you don't support Windows 7 so you aren't showing any information about an update your browser keeps asking me to update to, I am going to send a letter to some regulator and explain that somebody is not doing there job properly. If you keep nagging me to update, then you should be informing as to why!

'm not a programmer, but the almost daily new versions of Firefox that you publish make me question whether you know what you're doing? It's a shame to have a product that needs so many constant fixes. I've been using Firefox almost since the beginning, ie 20 years, but I'm seriously considering trying Opera or another browser that doesn't offer a new version every day.

How can you remove the regular reminder to update firefox to the newest version on macos that occurs when you tick "Check for updates but let you choose to install them"?