I-Firefox Community Forum

I believe the Nova design changes are not in line with a Mozilla Firefox that continues its role as the defacto default for security-conscious users.

As a fan of the browser who has recommended it to many friends and colleagues throughout the years because of its brand identity as simple, clean, and usable, I am frustrated to see an attempt to make the browser "flashier" with no increase in usability or visual legibility. The new design is not visually impartial, which was an important part of why I found myself identifying so strongly with it.

I would like to find a way to put pressure on Mozilla to continue support for a reasonable alternative that would retain an identity as a 'defacto default'.

I have Windows 11 in this Thinkpad!! Why was using FireFox which I guess is out of business? So now I need a way to get Gmail, but Google Chrome has pop-ups that are taking up 25% of my screen space!!! Why? Help? should I go to Best Buy? What to ask? What did I do wrong? I'm 81. (Hate to tell age!) What to do? Thanks, Terry

Dear Customer Service Team, I am writing to request a refund for my monthly subscription fee for the product Mozilla VPN, in accordance with your 30-day money-back guarantee. Unfortunately, the subscription (from 18th July 2026) did not meet my expectations, and I would therefore like to make use of this guarantee and cancel my membership. Could you please confirm the cancellation and process the refund to my original payment method at your earliest convenience? Thank you for your understanding and assistance.

Best regards, Lorenz Claus

Yesterday, April 26th, I tried to update my Mozilla VPN. After doing so my Mozilla VPN account disappeared from my laptop completely and now I cannot reinstall it. At first I thought it might be a problem with my using DuckDuckGo so I removed DuckDuckGo from my laptop completely and tried to reinstall my VPN account using Firefox. This did not good. I still cannot install my VPN account. Does the most recent update have a virus?

Please help or I will be forced to remove all my Mozilla apps including but not limited to Firefox.

Many Thanks,

Steve McClain [email removed]@hotmail.com

I have used Firefox for many years and hope to continue. What virus software do you recommend?? I paid for Malwarebytes and this was completely unsuccessful I can no longer email a small group of friends and I get popups on sites that I have used for years! What virus software do you recommend to use with Firefox and cleanup problems remaining after software’s have been removed???

When trying to sign up and choosing "English", the page responded: "Select a valid choice. en is not one of the available choices." Isn't that ridiculous? Even so, you knew it's "en" after getting the choice as "English" and still refuses to let me in? I can't believe Firefox can do this! The attached image says it all!

Website (Carvana) wants me to post a photo of an odometer in a car I want to sell to them, and a photo of my drivers license. I don't know how to do this, but do have photos in my cellphone. How do I transfer the photos to the website? .

Signed up for VPS and want to cancel becuse nearly every website I try to visit I get this message "Your request has been identified as potentially malicious, and access has been blocked."