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password protected pdf

I used to be able to open a password protected pdf email attachment on my laptop without downloading it. Now when I enter the password, a file loading symbol appears but … (funda kabanzi)

I used to be able to open a password protected pdf email attachment on my laptop without downloading it. Now when I enter the password, a file loading symbol appears but the file never opens. On other browsers and on my android I am able to open the pdf. How do I fix this situation?

Asked by cherylarcher 4 izinyanga ezidlule

Last reply by humzashaikg 1 isonto elidlule

Firefox closes Yahoo email tab after I print PDF attachment

Recently (last month or so) I noticed a new behavior: when I receive PDF attachments via Yahoo e-mail, if I open them using Adobe Acrobat DC reader, and print them, afte… (funda kabanzi)

Recently (last month or so) I noticed a new behavior: when I receive PDF attachments via Yahoo e-mail, if I open them using Adobe Acrobat DC reader, and print them, after printing the Yahoo e-mail tab closes. So I have full functionality -- can open the PDFs, print them, everything good -- but then I have to restart Yahoo e-mail. Big pain.

This behavior is occurring on all three of my PCs (two laptops and a desktop), all of which are running latest Windows 11, and latest Firefox, and latest Acrobat reader.

Asked by jjbeng 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 3 emasontweni adlule

No Extensions show in Customize Toolbar

All instructions for adding enabled extensions to the toolbar say to go to Customize Toolbar and find the extensions you want added there and drag them to the toolbar. Ho… (funda kabanzi)

All instructions for adding enabled extensions to the toolbar say to go to Customize Toolbar and find the extensions you want added there and drag them to the toolbar. However, when I go to Customize Toolbar, none of my enabled extensions show there at all, specifically those that are not on the toolbar. What am I doing wrong?

Asked by zillamobster 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

YouTube videos constantly showing loading circle and not playing.

Thanks Mozilla for great browser. I ONLY use Firefox nothing else. The question in the subject field was posted 7 years ago. I am still having this problem in version 10… (funda kabanzi)

Thanks Mozilla for great browser. I ONLY use Firefox nothing else.

The question in the subject field was posted 7 years ago. I am still having this problem in version 104.0.1 (2022) on Mac. First I updated youtube tab with cmd+shift+R still same problem. Then I deleted cache with cmd+shift+backspace still same problem. I had to delete all my history in FIrefox before video was playing. Am I doing something wrong or need something being fixed :-)

Loving kindly greetings

Asked by JEP 5 izinyanga ezidlule

Last reply by ukskys.com 5 izinyanga ezidlule

Firefox Update - Adobe Apps not working

Since Firefox's most recent update yesterday morning I have not been able to access any of my Adobe Apps. I have checked that everything is update date, restarted my lapt… (funda kabanzi)

Since Firefox's most recent update yesterday morning I have not been able to access any of my Adobe Apps. I have checked that everything is update date, restarted my laptop, cleared cache history etc. Been in touch with IT and my colleague that uses the same account. It's not an Adobe account issue, it's definitely related to the firefox update on my laptop as that's when I stopped being able to use the Apps. Any ideas?

Asked by eilidhscammell 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

Can't open Metamask

Somehow all my add-ons were disabled. Was I hacked? I enabled Metamask but it won't open so that I can sign in to it. When I went to add-ons, Metamask was set to run in P… (funda kabanzi)

Somehow all my add-ons were disabled. Was I hacked? I enabled Metamask but it won't open so that I can sign in to it. When I went to add-ons, Metamask was set to run in Private windows. I changed that before I enabled it. Why would I want to run an add-on in a private window, especially a crypto wallet? How can I open Metamask?

Asked by dkand77 4 izinyanga ezidlule

Last reply by Dropa 4 izinyanga ezidlule

What are there different profiles? Why is "default" not the default?

Today I stumbled on an issue that seems to have affected a number of users who care about profiles. The issue is articulated well here. It appears that a clean installati… (funda kabanzi)

Today I stumbled on an issue that seems to have affected a number of users who care about profiles. The issue is articulated well here. It appears that a clean installation of Firefox results in the creation of two profiles, one called "default-release" and another "default" where "default-release" is the default. Ugh.

Can any user safely delete the "default" profile and rename the "default-release" profile to "default" to restore a simple, uncomplicated configuration? Why wouldn't Firefox do this by default?

I understand from question 1264072 that Firefox did this intentionally to support multiple installs and release channels, but why shouldn't the "default" profile be used by default? Surely a user who is not performing multiple installs or dealing with multiple release channels shouldn't have their profile names polluted by unaffected concerns.

Asked by Jason R. Coombs 4 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

Manage pop up blocker exceptions.

I need to exempt a site from the pop up blocker process. When I go to Privacy & Settings/Manage Exceptions, there is no text box or other way for me to enter the sit… (funda kabanzi)

I need to exempt a site from the pop up blocker process. When I go to Privacy & Settings/Manage Exceptions, there is no text box or other way for me to enter the site. Am I doing something wrong or do I need to change some other setting to allow exceptions?

Asked by dkhinrich 4 izinyanga ezidlule

Last reply by sharishowalter 3 izinyanga ezidlule

Being denied access to a Safe site, Vitacost.com

I use FireFox almost exclusively; however, I am now experiencing a problem accessing a Safe site, Vitacost.com. Now, whenever I need to access Vitacost.com to order prod… (funda kabanzi)

I use FireFox almost exclusively; however, I am now experiencing a problem accessing a Safe site, Vitacost.com. Now, whenever I need to access Vitacost.com to order products, I have to use another browser, Edge. Edge does fine. Why not FireFox?

Asked by dpkov2 4 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

Google

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very str… (funda kabanzi)

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very strange to find many Google processes in Firefox.

Asked by john820 4 izinyanga ezidlule

Last reply by Dropa 4 izinyanga ezidlule

After Update - restoring password history now gone

Updated a month ago and discovered all of my password stored history in FF is gone..... I have seen that this happened to others but despite efforts, unable to restore al… (funda kabanzi)

Updated a month ago and discovered all of my password stored history in FF is gone.....

I have seen that this happened to others but despite efforts, unable to restore all my passwords after the update despite that it says this will not happen.

I have followed the steps of profile, sync but nothing.

Afraid to ever update again and never had this issue in many years of using ff.

Help

Asked by humsey 3 emasontweni adlule

Last reply by willjoe24421 3 emasontweni adlule

  • Okugcinwe kunqolobane

[macos] Picture in picture mode opens in full screen

I started having this issue after a crash with an update to version 103 after restart. And since then when I open firefox in full screen (mac) and open a youtube video an… (funda kabanzi)

I started having this issue after a crash with an update to version 103 after restart. And since then when I open firefox in full screen (mac) and open a youtube video and click the picture in picture mode, firefox will just open a open/popup a new picture in picture in full screen mode instead of a smaller picture in picture window. I'm not sure if this is a macos bug or firefox.

bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=1782056

Asked by leeyongyong1 6 izinyanga ezidlule

Last reply by LKB 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox Developer Edition change version to Latest only currenctly its in beta version

So I am a web developer, is there a way to change the version of Firefox developer to the latest Firefox version? Because it is currently in beta version. I am using Fire… (funda kabanzi)

So I am a web developer, is there a way to change the version of Firefox developer to the latest Firefox version? Because it is currently in beta version.

I am using Firefox developer for web development, and also for testing, and also for day to day web browsing. I just realized that the Firefox developer is a beta version, but our users use the latest version of Firefox. I believe this can be a problem when the development environment is not the same as the user's version.

If I install Firefox's official browser, it will be a waste of storage.

Asked by MisterJ 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

Backup data before Firefox Sync or Firefox Account resets data due to forgotten password

I forgot my password to Firefox Sync account. But at the moment I can still access the account from one of my devices which i have previously logged in, and needs a way t… (funda kabanzi)

I forgot my password to Firefox Sync account. But at the moment I can still access the account from one of my devices which i have previously logged in, and needs a way to backup all the sync data so I can restore them back to Firefox Sync after resetting the password. As I read, resetting the password clears all sync data as Firefox cannot decrypt the data without the old password. Is there a way to backup my current Sync data, and restore them after the reset? If so, can you please guide me on how to do it?

Asked by Missaka 5 izinyanga ezidlule

Last reply by Dropa 5 izinyanga ezidlule

How do I "View" synced tabs from ios - iPad or iPhone - on my iMac?

Hi, lots of good support to how to sync. No support for how to view synced tabs on an iMac. I can see the synced tabs and open them on my iPad and iPhone. Thanks for your… (funda kabanzi)

Hi, lots of good support to how to sync. No support for how to view synced tabs on an iMac. I can see the synced tabs and open them on my iPad and iPhone. Thanks for your assistance.

Asked by davidcarlon2 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 3 izinyanga ezidlule

Bookmark Restore - Manual - If Not Possible Recovery Application or Service

Bookmark Restore - Manual - If Not possible Recovery Application or Service 104.0b7 (64-bit) (Was Using Non Beta - Same Issue Plus Other Issues) Edition Windows… (funda kabanzi)

Bookmark Restore - Manual - If Not possible Recovery Application or Service 104.0b7 (64-bit) (Was Using Non Beta - Same Issue Plus Other Issues)

Edition Windows 11 Pro for Workstations Version 22H2 Installed on ‎05/‎17/‎2022 OS build 22622.450 Experience Windows Feature Experience Pack 1000.22634.1000.0 Processor Intel(R) Xeon(R) E-2286G CPU @ 4.00GHz 4.01 GHz Installed RAM 16.0 GB (15.8 GB usable) System type 64-bit operating system, x64-based processor Link speed (Receive/Transmit): 1000/1000 (Mbps) Manufacturer: Intel Description: Intel(R) Ethernet Connection (7) I219-LM Driver version: 12.19.0.18 Manufacturer: Intel Corporation Description: Intel(R) Wireless-AC 9260 160MHz Driver version: 22.150.0.3 PLDS DVD-ROM DU-8D5LH [Optical drive] Micron 1300 SATA 512GB [Hard drive] (512.11 GB) -- drive 0, s/n 194524C357AC, rev 13000030 AMD Radeon Pro WX 2100 [Display adapter] Intel(R) UHD Graphics P630 [Display adapter] DELL UP3017 [Monitor] (29.7"vis, s/n XX-073GTT-XXXXX-1BQ-022L, November 2021)


Tried restoring through menu several different bookmark dates, different size/link amounts, loops and never completes.

External backup in future, best way???

Other issue is copying link from a Google tab, to a Facebook tab, have about a 10-20-second delay (a block) before I can access the Facebook tab to paste the link - This worked fine until about a month ago. Opera work fine.

Should I forced FF to complete SANDBOX mode to restore functionality??? Switch to DEVELOPER version??? Try to GO-BACK MUCH OLDER VERSION???

Thanks,

Tim

Asked by TIMOTHY T DORAN 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule