I-Firefox Community Forum

Hello,

Following a recent update, Firefox automatically deleted all of my saved addresses and payment methods. I had multiple entries saved for both, and this issue has never occurred before.

When I attempted to autofill an address today, nothing appeared. Upon checking the Payments and Addresses settings, both sections were completely empty. I did not manually delete any of this data.

Could you please investigate this issue and provide an audit report or explanation as to what happened?

Regards, Shawn

When I click to fill in a Credit Card field to pay for something, my correct card info appears momentarily, but then disappears. To execute a payment, I am forced to manually fill in all required information. I made sure the "save autofill" box was properly checked in the Settings, and it was. Names, addressed, etc. are all filled in properly; only credit card info is not.

Shopping with an online vendor I have never contacted before, using fully updated Firefox on Win 11 Pro and ESET, the website checkout offered a "Buy with SHOP [visa] ####" blue button. '####' is the last four digits of a credit card of mine.

I did not realize until later "Buy with SHOP [visa] ####" meant "Shopify" would own the transaction. I have never established any online "Wallet" and would never do that. I had never heard of "Shopify." I did not know what it is. Now I do, and I am terrified. I have the complete source code from the page. If that would help a diagnosis, let me know. It is clear that Shopify populates the form from information it already has; how they write the HTML is less important than how they got this personal information in the first place.

Is there a setting in Firefox that allows this? If so, how can I disable it? IF Mozilla has distributed an "update" that defaults a wallet to "ON". please tell me. Tell me in simple terms how to shut all this garbage off so it stays off.

My credit card company, Chase, has Excellent Security and no charge from Shopify will be paid, ever. But what other data does Shopify have and how did they get it?

Thank you for your help. Very much!

Can you add the ability to name your payment methods? I have quite a few cards saved and being able to pick i.e. "Sams Card" instead of having to remember the last four numbers would be so much better. Thanks!

Settings->Passwords and autofill->Manage payment methods Only gives me the option to "Add new payment method". I can fill that out, but cannot save it.

I have an old credit card saved that I cannot update, change, or get rid of. That number was replaced with a new one, so it's not even valid anymore.

I followed the recommendation under the help file to check "Privacy and security->History", and it's set to "Remember history", so that shouldn't be a problem.

I was having this problem on my previous Windows 10 laptop - after transferring everything to the new one that's running Arch Linux, it's still the same. I'd really like to fix it, thanks.

I have no clue how this happened. It wasn't done by me! I have never, ever used Zip code 32805 for anything. I have lived in 32821 for years and use that zip code daily. When it changed I was unable to change it bac which only involves the last two digits. Now, when I use the autofil I am careful to modify the Zip to 32821 before I use the autofil credit card. I would appreciate it if the Zip code is permanently eorrected or if I am instructed on how to do that. I haven't been successful myself to , personally change it.

Multiple attempts to ask what seems to be a a clear and simple question. I am able to add bank and charge cards to payment methods but not able to add bank account number for same. Windows 11 Firefox version 157.0

At some point, I told firefox my credit card details, and enabled supplying them to websites on (my) request.

This has stopped working, It offers the correct credit card (at least the correct final digits) but does nothing when I click on it.

A previous article suggested that going into settings and editing the credit card might fix this, presumably because this undoes some corruption previously introduced by firefox code.

I tried this and found that clicking on "edit" is also a no-op.

-- I'm running Firefox 150.0.3 (64-bit), installed as a "snap', on kubuntu 26.04 LTS

My installed extensions are OneTab, Proton Pass, and uBlock Origin.

Firefox has been repeatedly auto-upgraded - approximately every two weeks - until I got sick of the churn and researched how to stop it.

The OS has been updated to a new version, once, and had various bits and pieces upgraded repeatedly.

It's likely that I supplied the credit card while still on the versions installed with this system, so there's been time for repeated upgrades to break something.

I do not log into firefox, i.e. I don't share this firefox config. with any other firefox installations.

When I go to pay on a website, firefox offers as options the various credit cards I've saved. But when I click on one, it disappears and then I need to fill it in manually.

While I have your attention, when my address auto-populates, it does so, highlighted in yellow. If I manually add and then delete a space, it drops the yellow highlight. If I don't, websites often don't recognize the address. How come?