I-Firefox Community Forum

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords.

Thanks,

Joe

Been using Firefox for over a decade. But lately is has become so slow now. Often freezes up if more than two tabs are open or a website is in any way very complex. What settings and issues should I check? What has changed? I can run the same sites on Brave and Edge browsers with no issues or not nearly as slow and bogged down.

Hello everyone,

I would like to ask for clarification regarding the distribution of Firefox through third-party packaging methods.

As I understand it, Mozilla's trademarks and branding are protected, and in some cases official permission may be required to distribute Firefox under the Firefox name and branding.

Within the Ubuntu Touch community, there is a method called "Crackle" that can repackage existing applications and make them available as installable "Clickable" packages on the platform. One of the applications that has been repackaged in this way is Firefox.

However, this Firefox package is currently not available in the Ubuntu Touch software store because there is concern that distributing it may require explicit permission from Mozilla.

My question is therefore:

Does a project or community need Mozilla's permission to distribute a repackaged version of Firefox through a software store? If so, what would be the correct process for obtaining such permission? Alternatively, if the software is merely being repackaged to provide an installation method on another platform, without modifying Firefox itself, is additional permission still required?

We would appreciate any clarification regarding Mozilla's policies on redistribution, repackaging, and trademark usage in this context.

Thank you for your time and assistance.

Latest android Firefox application downloaded from google play, does not show the VPN Yes i tried all options on settings. and there is no access to about:config to change browser.ipProtection.enabled to true as it solved same problem at all Firefox for windows browsers, No access to any about:policies studies etc..

Studies is enabled at settings but no VPN there.

after reading ALL (official forum blog support and unofficial last month) pages and posts about that and did all I could.

Regional irrelevant as SAME WiFi I easily enable VPN on Firefox for windows as I explained above but again I am writing about ANDROID so all replies try to control yourself and not copy paste answers help for windows Firefox and irrelevant for android firefox.

Please only answers from experienced same issue or you manage to recreate it and solve it or if it work for your Firefox for android and you are using an older version please help.

Thank you.

when accessing websites where Cloudfare is part of the sequence the page hangs on cloudfare and the page is not displayed. Every time data is transferred through cloudfare the page hangs on cloudfare rending the search useless.

Tabs will crash over and over again. I can barely look at any given page for longer than a minute or two. What happened?? Firefox was never like this before. It just crashed in the middle of me typing this LMAO. Using Brave in the meantime. This is ridiculous.

I know I'm probably not in the right platform to be requesting a feature, but I hope you can add support for this website because I can't do video calls on facebook through firefox and I have to use a different browser to do so. Please add this feature as soon as possible. Thanks!

How do I remove the pop up blocker on Firefox for certain websites? I am doing an online course and each introduction for each chapter has a short video that pops up but as soon as that happens Firefox sends a "Critical error" message then the video stops so I thinks that's happening because pop up blocker is turned on and I just dont know how to turn pop up blocker off for specific websites only like this one I am using for my study course. How can I turn the pop up blocker just for this one website so that this doesn't keep happening?

My browser was recently updated to 150.0.2, and on the new launch page after update describing new features, it prompted me that the new free mozilla vpn was available to try. When I clicked on the link to follow the steps to set it up, it said to click the vpn icon in the toolbar, but I don't see that icon there. When I go to more tools -> customize toolbar to try to find that icon to add it back, it doesn't appear among the toolbar options. Is this something I still don't have access to because it's in a limited beta, or is there some other way I should be accessing this?

I have been a Firefox user for many years, due to concerns about privacy with using chrome or chrome-based browsers, and because I liked the ethos I understood Firefox to have, of prioritising what is best for users instead of what's best for corporations.

But with every new Firefox update these days, there are new "AI" tools and integrations. Generative "AI" is created based on access to ordinary people's data in ways that are coercive at best or illegal at worst. This is inherently a privacy concern, of course. But beyond that, the current "AI" bubble in tech is bad for internet users and for humans on planet earth as a whole, in many ways that have been elucidated in detail by people who are much more knowledgeable than me. Whatever small benefits "AI" can provide within a user's experience of Firefox are not worth this whole heap of trade-offs.

Watching Firefox go down this route is starting to make me think that maybe it's no better than the megacorps that mediate most people's experience of the internet, and if that's the case, then why would anyone bother to put up with the hiccups that Firefox users semi-regularly experience, where a webpage does not work as intended because the developers didn't bother to make sure it was Firefox compatible.

And as a side-bar, until I found guides online for how to fully shut down certain "AI" features of Firefox, my laptop was behaving with SO much lag whenever Firefox was open that it was becoming nearly unuseable. The modern unmodified Firefox is incompatible with cheaper or older computers, with the amount of computing resources required.

This whole thing just smacks of Firefox jumping on the popularity train for "AI" because it's what all the other companies are doing and Firefox leadership is afraid of being left behind, instead of making decisions based on what is best for the actual community of ordinary users.

I don't expect my post here to actually change anything, but I do feel it is my responsibility to say something, so that my silence cannot be taken as tacit approval for Firefox's current direction.

Thanks,

Soph

For the past two days I haven't been able to get past the recaptcha on several sites (Facebook, Instagram). I have tried all the workarounds other users have provided and what Google has offerd to no avail. I'm also having a difficult time accessing my hotmail acct from Firefox as well. I don't seem to have this issue with either of these problems if I move to a different browser. Firefox has always been my main (and only) browser, yet more and more often I seem to have issues anymore. What the F is going on? Would appreciate any help I can get. Again, I've tried removing Ad Blockers from these sites and even turned off the 'Enhanced Tracking' thing on the address bar; none of this works.

I can't sign in to gmail as I used to for years. (It works ok when I use Private Browsing, but that's inconvenient.)

WHAT USED TO HAPPEN: when I was at the sign in page, my password manager (Dashlane) filled in the username and then a screen asking to use the passkey. I said yes, and got in to Google with no problem.

NOW: the password manager fills in my username (my name at gmail.com) and when I hit "NEXT" in the sign in field I get email or phone l.com When I click in the field that disappears and my username appears. When I hit NEXT it goes back to "email or phone l.com". Same when I hit return. Same when I enter my phone number. SO maybe it's Dashlane (my password manager)? But when I disable that and TYPE my username (or phone number) in the field, same stuff happens.

BUT when I use a private browser window, the gmail sign in works as before, and so that's what I've been using -- but it's not convenient having 2 windows open. Before it was just a tab in one window. What changed? Why? Can I change it back? Thanks!

I suppose this is a kind of support question, of sorts, but in my opinion this also has to be treated as a complaint, in a sense.

About one and a half months ago, Firefox became unresponsive, that is, it became awfully slow. I experienced just about every issue with the browser that was mentioned in the following support pages and support issues (posted by others) and I read all of those :

Websites don't load - troubleshoot and fix error messages

https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors#w_the-problem-only-happens-with-certain-websites

firefox is extremely slow or fails to load sites

https://support.mozilla.org/en-US/questions/1550371

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

Secure connection and security warning error pages in Firefox https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect

An oddball situation had occurred in which I couldn't for the likes of me go to my librarything.com homepage at each restart of the previous Firefox session, which also causes lagging when the session wants to connect to the other (normally unproblematic) website session tabs, and I also get multiple connection errors + insecure connection notifications for some of these websites. (sometimes refreshing a page does not help, sometimes it does)

I got bored reading all those support pages and trying out the solutions, because nothing seemed to help. In the long run, I decided to de-install the whole browser after backing up bookmarks, speeddial settings, passwords and the whole profile. Simultaneously, I also tested the connectivity to these websites in another browser (Brave) and this did not present me with any problem.

So I did the following :

1) deleted the whole cache and closed the browser 2) uninstalled FF with Revo Uninstaller (which has an option to remove all remnant files / folders/ registry items on the Hard Drive) 3) made sure to remove all cached leftovers from HD by using multiple cleanup tools in succession : 1) Wise Disk Cleaner followed by 2) Bleachbit followed by 3) CCleaner

Went to the mozilla website, downloaded and installed the last version of FF. Next, imported bookmarks, speeddial settings and passwords. Next, reinstalled the Firefox extensions I used before (without any lag until one and a half months ago). I also did NOT copy the stored profile but decided on starting afresh with a new profile.

Everything worked lightning fast and efficiently until a few days ago, when I received an automatic update of Firefox - 151.0.3 - and all of a sudden, the same problems are reoccurring. And again, I can't connect to an unproblematic website like librarything.com, whereas before the update I was able to without any problem !!!

What the hell is going on with these auto-updates ???

Enhanced Tracking Protection is preventing access to x.com even after it is allegedly "turned off" for this site. I have been using personal computers since the 1970s after the IBM PC was introduced, but now I am about ready to ditch Firefox AND Windows 11 to install a decent version of Linux. Grok on my iPhone 8 offered several suggestions to resolve this issue, but none of them have worked so far... including trying to us Microsoft Edge instead of Firefox.