Videos no longer play

Since the latest update to my Firefox, videos (for example, in documents such as surveys) either do not load or they freeze. And in some streaming applications, either t… (funda kabanzi)

Since the latest update to my Firefox, videos (for example, in documents such as surveys) either do not load or they freeze. And in some streaming applications, either they play with no sound or when sound is turned on the video freezes. This was never a problem until recently. iMac desktop (2017) Ventura 13.7.4 Firefox 136.0.2 (64 bit) The same issue does not occur on Safari or on my iPad (using Firefox). Any advice?? Thanks.

Asked by jfs6 1 inyanga edlule

Last reply by markwarner22 1 inyanga edlule

can't find ad blocker to turn off

I have no idea where the ad blocker is here on Firefox and cannot turn it off when I need to. It is crazy that it is so difficult to find AD BLOCKER - I find articles th… (funda kabanzi)

I have no idea where the ad blocker is here on Firefox and cannot turn it off when I need to. It is crazy that it is so difficult to find AD BLOCKER - I find articles that say how to do it but they make no sense because I try to follow and it still does not work. I need to know how to turn off the ad blocker - especially when I want to use Rakuten - I cannot never use it because I cannot manage my ad blocker when I need to

Asked by Susan Lee 1 inyanga edlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

Mozilla Monitor e -mail

I received an email with the heading Mozilla Monitor listing my monthly Monitor report. Said I had 7 data breaches and asking me to click to resolve or click to view de… (funda kabanzi)

I received an email with the heading Mozilla Monitor listing my monthly Monitor report. Said I had 7 data breaches and asking me to click to resolve or click to view details. Is this a scam? Send answer to k.krukowski@comcast.net

Asked by k.krukowski 3 emasontweni adlule

Last reply by jonzn4SUSE 3 emasontweni adlule

ImportEnterpriseRoots

Hello, Recently I have noticed 'Your browser is being managed by your organization. - That being ImportEnterpriseRoots' appearing in settings. I have seen this mentione… (funda kabanzi)

Hello,

Recently I have noticed 'Your browser is being managed by your organization. - That being ImportEnterpriseRoots' appearing in settings. I have seen this mentioned by others but as of yet I cannot see if it has been sorted yet. I have uninstalled and it went away, but it has since returned the following day. I Do not have any other anti-virus on this laptop other than Windows Defender so it cannot be that. I will not be using Firefox as default until this is gone, or at the very least know that its safe.

Asked by Slartibartfast 4 emasontweni adlule

Last reply by jscher2000 - Support Volunteer 2 ezinsukwini ezidlule

window size

Since the Firefox update, the Firefox window automatically expands to fill the entire desktop of my computer. I don't like that. I've reduced the size of the window mul… (funda kabanzi)

Since the Firefox update, the Firefox window automatically expands to fill the entire desktop of my computer. I don't like that. I've reduced the size of the window multiple times, but it keeps expanding again. How can I fix this?

Asked by Karen Phillips 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

Firefox no longer compatible with my bank

Firefox is no longer compatible with my bank's system. I can't log in with the secure access code the bank sends to verify my identity when using Firefox. The bank says… (funda kabanzi)

Firefox is no longer compatible with my bank's system. I can't log in with the secure access code the bank sends to verify my identity when using Firefox. The bank says it is a problem with Firefox. Other browsers work flawlessly ... are you working on a solution? I only use Firefox unless forced to use something else ...

Asked by bruce.woodgate 4 izinyanga ezidlule

Last reply by jonzn4SUSE 3 emasontweni adlule

PR_Connect_reset_error

Greetings all, my trusty Firefox stopped working. Error Code PR_Connect_reset_error. Other browsers work fine. I have windows 10 with the latest updates and use Kaspersky… (funda kabanzi)

Greetings all, my trusty Firefox stopped working. Error Code PR_Connect_reset_error. Other browsers work fine. I have windows 10 with the latest updates and use Kaspersky Internet Security 21.3.10.391 (m). I have paused Kaspersky, uninstalled then reinstalled Firefox 3 times. I have cleared all Firefox cookies and caches a number of times. On my 2nd Firefox reinstallation Firefox worked ok for a couple of times then stopped again with the same error code. Please note that I am not very familiar with computer stuff so any suggestions need baby steps. Many thanks.

Asked by glb_glb 4 izinyanga ezidlule

Last reply by jonzn4SUSE 4 izinyanga ezidlule

I cannot change language in the settings

I intended to change the language setting in my browser temporarily from English to Swedish. But now I cannot change it back to English. I see the option and I click on i… (funda kabanzi)

I intended to change the language setting in my browser temporarily from English to Swedish. But now I cannot change it back to English. I see the option and I click on it but it does not do anything. I cannot even take away Swedish (svenska) as a language.

Asked by pegah_22 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Mozilla virus pop ups- legit?

Starting this morning, I am constantly receiving pop ups supposedly from Mozilla regarding viruses. It says "click here to fix the error" Are these legit? I have run my… (funda kabanzi)

Starting this morning, I am constantly receiving pop ups supposedly from Mozilla regarding viruses. It says "click here to fix the error" Are these legit?

I have run my anti-virus and malware and they show nothing. I also have pop ups blocked.

Asked by Peter Lund 5 izinyanga ezidlule

Last reply by James 5 izinyanga ezidlule

Gah tab crash

Since updating to version 135 all the tabs crash. I've uninstalled\reinstalled, deleted app data, disabled AV and created a new profile. The only time it works is in tr… (funda kabanzi)

Since updating to version 135 all the tabs crash. I've uninstalled\reinstalled, deleted app data, disabled AV and created a new profile. The only time it works is in troubleshooting mode. I've looked at extensions and plugins and I'm only seeing OpenH264 video codec and Widevine content decryption. I've disabled those but still get the crashed tabs.

I'm also not generating any crash logs.

Asked by ceggleston329 2 izinyanga ezidlule

Last reply by krupkaa2 2 izinyanga ezidlule

VPN is not working on my laptop

(Title): VPN is not working on my laptop (Description): Hello, I installed a VPN on my laptop, but it is not working. I cannot connect to any servers. I have tried res… (funda kabanzi)

(Title): VPN is not working on my laptop

(Description):

Hello, I installed a VPN on my laptop, but it is not working. I cannot connect to any servers. I have tried restarting my laptop and reinstalling the VPN, but the problem still exists. How can I fix this issue?

Thank you.

Asked by nz8137343 2 izinyanga ezidlule

Last reply by markwarner22 2 izinyanga ezidlule