Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Dark pages

When I changed my add-on theme today, all website pages are now dark. I want them white. I deleted and reinstalled FF but that did not help. Any fix for this?

Asked by jivey 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Latest update installed

Got online this morning, and Firefox "upgraded" to a newer version. Now, I have no home page, no bookmarks, no history, etc. This happened several "updates ago, a few y… (funda kabanzi)

Got online this morning, and Firefox "upgraded" to a newer version. Now, I have no home page, no bookmarks, no history, etc. This happened several "updates ago, a few years ago, if memory serves. How do I get all those back? Last time, they apparently sent out a "fix". Thanks,

Phil Bronner

Asked by philbronner 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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FireFox update needed ....

I have been instructed by BCBSIL.com to use GoogleChrome as my browser. Their website is no longer compatible with Firefox. Is there an update that Firefox can do so I do… (funda kabanzi)

I have been instructed by BCBSIL.com to use GoogleChrome as my browser. Their website is no longer compatible with Firefox. Is there an update that Firefox can do so I don't have to change my browser to Google Chrome? It seems BCBSIL is saying only Google Chrome users can access their site now. BCBSIL is trying to direct what browser I use, isn't this illegal?

Asked by shelbywoo1 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Firefox opening muliple times

I have had Firefox for years, and now it is seriously messing up. Firstly, when i open it up as usual, it opens for a second, then vanishes. Secondly, my settings are set… (funda kabanzi)

I have had Firefox for years, and now it is seriously messing up. Firstly, when i open it up as usual, it opens for a second, then vanishes. Secondly, my settings are set for Firefox to restore my previous pages, but it does not anymore. Thirdly, my task manager is showing that there are 12 Firefox windows already open, ( which you can see by the attachment). Can anyone help in this matter please? Please note also that i am a basic computer user, so any help offered would have to be as basic as possible. Thank you.

Asked by Chris Forrest 1 unyaka odlule

Answered by jeyson1099 1 unyaka odlule

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Firefox just wont /do/ anything unless it's in windows 8 compatibility mode

Hey gang! For some reason firefox will not do anything at all unless I run it in windows 8 compatibility mode. I'm on windows 10. If I open the app it won't search anythi… (funda kabanzi)

Hey gang! For some reason firefox will not do anything at all unless I run it in windows 8 compatibility mode. I'm on windows 10. If I open the app it won't search anything, show any webpages, etc - but the search bar still works, it'll show me suggested sites and what have you. I can also access the settings page. Aside from that, zilch. I've done a full fresh install and it didn't fix anything. Has anybody had this before? Thanks!

Asked by vmoskven 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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white bar around browser

i'm adding two question links that have had the same problem as me. https://support.mozilla.org/en-US/questions/1301702 https://support.mozilla.org/en-US/questions/129518… (funda kabanzi)

i'm adding two question links that have had the same problem as me. https://support.mozilla.org/en-US/questions/1301702 https://support.mozilla.org/en-US/questions/1295187 my screen basically is being bordered by white bars and ive reinstalled and uninstalled firefox and done everything and both of the answers to these questions are unclear for me or don't work and i still dont know how to fix my problem. here's a screenshot of my browser too so you can see what I mean. please help!!!

Asked by SLEEPY 1 unyaka odlule

Answered by SLEEPY 1 unyaka odlule

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what is going on???

This problem just started today. I am very angry. what is going on with Firefox? Websites are filled to the brim with annoying ad's. and you tube videos are constantly in… (funda kabanzi)

This problem just started today. I am very angry. what is going on with Firefox? Websites are filled to the brim with annoying ad's. and you tube videos are constantly interrupted with ad's!!!!! What is with all the ad's? This problem has not existed until today. Please STOP this! And, No, I can not just wait a few seconds then click on "skip ads" because I am looking at videos on a computer screen while sitting away from the computer in a chair so constantly having to get up, walk to the computer, click on "skip ads", walk back to my chair is an annoyance! Just stop with all the ads!

Asked by maryconstancelowery 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Disable Delete Option In Downloads Panel

I recently had to restore my computer. Doing that I have to get the new firefox which I now have version 102. Updates disabled instantly. I was on version 88. On version … (funda kabanzi)

I recently had to restore my computer. Doing that I have to get the new firefox which I now have version 102. Updates disabled instantly. I was on version 88. On version 88 this feature was not on it and version 102 now has this feature and I do not like it.

The feature I am talking about is if you open the downloads panel and view the downloads list and right click on one of the downloaded files in list there is now an option to Delete. I accidentlly hit this and thought it was just deleting it from downloads panel. Nope it deletes it from computer permanently, not even to recycle bin. Click Delete its gone for good until download it again.

And this delete option is right above the option remove from history, which I use a lot.

So I want to know how to disable this delete option? Thanks

Asked by ja13717 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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firefox crashes at the time of start

As I translated Japanese in a translation site, an incomprehensible sentence is sorry It crashed with update and a troubleshooting mode of Firefox to have already perfor… (funda kabanzi)

As I translated Japanese in a translation site, an incomprehensible sentence is sorry

It crashed with update and a troubleshooting mode of Firefox to have already performed that firefox crashed at the time of start and did not open out. Leading you goes uninstallation and down of firefox, when downloaded it, copy information from Old Firefox Data, and stick it on a profile folder in other troubleshooting information from a help, and when restore a former session, after all crash, and do not start. Sometimes start, but become the screen which cannot operate, and nothing reacts, please help me

I put the crash report number bp-add5d98d-377d-47b5-b0bd-bf6f20220715 2022/07/16 2:54

Asked by koruneri 1 unyaka odlule

Answered by koruneri 1 unyaka odlule

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My Mobile Cant Support Firefox

Hey, I have been putting up quality content that is being shared by some of the top content on the internet but am still unable to perform better in search. My URL is h… (funda kabanzi)

Hey, I have been putting up quality content that is being shared by some of the top content on the internet but am still unable to perform better in search. My URL is https://actogames.com/ from the team looking into this.

Asked by h27213557 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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How to restore the green lock icon

hi I would like ask about green icon .Before I did this by security.secure_connection_icon_color_gray in about:config But in Firefox 106 did not works .There is any way… (funda kabanzi)

hi I would like ask about green icon .Before I did this by security.secure_connection_icon_color_gray in about:config But in Firefox 106 did not works .There is any way to set this ssl green padlock.

Asked by idude 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Wrong Info

BE NICE? Are you kidding me? I have asked for help on this issue NUMEROUS times and NO ONE has ever responded to this problem. I'm Past Being Nice! DO YOU SEE THE INFORM… (funda kabanzi)

BE NICE? Are you kidding me? I have asked for help on this issue NUMEROUS times and NO ONE has ever responded to this problem. I'm Past Being Nice!

DO YOU SEE THE INFORMATION ATTACHED? It is WRONG and has been WRONG for months and months, but no one wants to address the issue. Most of you simply IGNORE this information and I'm guessing you don't know how to correct it.

First of all, I DO NOT have Windows 8, I've never had Windows 8 or any derivation of Windows 8 on this PC or any other ELECTRONIC device I have now or in the past, EVER! One day I turned on my PC checked for updates and to my HORROR this is what I found.

The latest information you have assigned to me is THUNDERBIRD, DON'T know what it is or why I have it listed as something I use, I Don't.

WHAT version are we on anyway????????????

Firefox is the WORST browser I have EVER used. Whenever I have a problem you respond with some ridiculous IT jargon and I'm supposed to fix it and there are so many problems I can't even begin to count them. YOU EXPECT EVERYONE to know how to program, understand programming jargon, and simply fix YOUR problems. What you need is a SUPPORT phone number for those of us who are not as SMART as you. Yeah, yeah I know your all volunteers, MAYBE it's time you hired people who know what they are doing and can speak to people in a language that is UNDERSTANDABLE to most of us in the REAL WORLD!!!!!!

Fix this problem. I want it fixed, not by ME by YOU folks at Firefox before I transfer all of my files to my new PC.

OH, I know EXACTLY what your response is going to be; You're going to waste my time with a million questions that have NOTHING to do with anything, then you'll want me to try this or that or the other thing while you CROSS YOUR FINGERS and hope that I can fix it! DO NOT DO THAT, or you will simply IGNORE my question which is what MOST EVERYONE in your organization does. REALLY, they simply pretend I haven't asked this question.

GET with the program and figure out HOW TO SERVE regular everyday people who use your product. I've read too many articles about problems that you continue to have without resolution, and the numbers of people leaving FIREFOX.

I WOULD HAVE to say, YOU HAVE A PROBLEM! I don't care if you use volunteers or not, what I care about is communication that makes sense to me, NOT to you. When I read your articles that are supposed to CLEAR up the issue and then you name those volunteers who wrote the article, am I impressed? Only in the sense of the stupidity of your idea of HELP!

STOP WITH YOUR educated guesses about my BROWSER, this is just another way of AVOIDANCE FOR YOU! If NO ONE in your organization will even address this issue you couldn't possibly know ANYTHING!

Most Sincerely, Rhonda Caywood

Asked by Rhonda 10 izinyanga ezidlule

Last reply by Andrew 10 izinyanga ezidlule

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Zoom - Functional Cookies?

I cannot stay Signed In on Zoom's website (and I used to be able to). When I hover over the Information icon, I see a message that I have to enable Functional Cookies (s… (funda kabanzi)

I cannot stay Signed In on Zoom's website (and I used to be able to). When I hover over the Information icon, I see a message that I have to enable Functional Cookies (see attached). I have cleared my cache and explicitly allowed Zoom, but no luck. I don't have this problem in other browsers.

Asked by sgross38 5 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 5 izinyanga ezidlule

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HOW DOES A CUSTOMER GET HELP WHEN THE ACCOUNT EMAIL IS WRONG??? WE DO NOT AGREE ON PRIMARY ACCOUNT THEREFORE i cannot get into firefox!!!!!

My "PRIMARY" email address is WRONG -- cannot log in, cannot access Firefox Account, cannot do all the things offered by Mozilla. HOW DOES A LONG TIME CUSTOMER -- any c… (funda kabanzi)

My "PRIMARY" email address is WRONG -- cannot log in, cannot access Firefox Account, cannot do all the things offered by Mozilla. HOW DOES A LONG TIME CUSTOMER -- any customer -- GET HELP TO FIX THE PRIMARY ACCOUNT???????

CANNOT DO ANYTHING BECAUSE FIREFOX AND I DO NOT AGREE ON THE PRIMARY ACCOUNT. NO WAY TO ACCESS MY ACCOUNT. FEELING LIKE TOTALLY REMOVING ALL FIREFOX INFO, PROGRAMS, ETC AND DUMPING THIS WHOLE MOZILLA MESS.

I really do not understand how Firefox has survived so long with NO CUSTOMER SERVICE!!!

CANNOT ACCESS ACCOUNT. CANNOT CHANGE ANYTHING. CANNOT SPEAK TO ANYONE AT MOZILLA TO FIND OUT HOW TO ACCESS MY ACCOUNT.

DAMNED GOOD THING I AM NOT NOT NOT PAYING ANYTHING FOR THIS CURRENT PIECE OF CRAP!

Maybe a gun to the computer would be the best way to eliminate the Firefox problems -- seems that way. Then on my new computer I can STAY AWAY FROM EVERYTHING FIREFOX OR MOZILLA. STUPID WAY TO TAKE CARE OF YOUR CUSTOMERS -- Oh, maybe that's my problem. I am NOT A CUSTOMER cause I don't pay you.

We are all just stupid flunkies to stay with such a dumb set up for so long (like the beginning of time).

GOOD BYE, FAREWELL, GOODNIGHT.

Asked by Cats2 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

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Has ANYONE EVER RCVD HELP TO ACCESS FIREFOX ACCT WHEN PRIMARY ACCOUNT IS W R O N G ????

Now I have another question -- how does one get rid of a pc shot dead to eradicate Firefox? Anyone? Huh, No? Then I guess I am 100% correct in shooting the damned thi… (funda kabanzi)

Now I have another question -- how does one get rid of a pc shot dead to eradicate Firefox?

Anyone? Huh, No? Then I guess I am 100% correct in shooting the damned thing and going off the grid to never deal with Mozilla again. Hope you all get fire-ants in your pants!

Asked by Cats2 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

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When opening Firefox I get a message saying "Failed to read configuration file. Please contact system administrator" .

When I open Firefox I get a message telling me "Failed to read configuration file. Please contact system administrator". When I click OK Firefox opens normally and seems … (funda kabanzi)

When I open Firefox I get a message telling me "Failed to read configuration file. Please contact system administrator". When I click OK Firefox opens normally and seems to be fine. Not sure what is going on here. Any ideas why this is happening and how to get rid of it?

Windows 10 64-bit Firefox 115.3.1 64-bit

Any assistance will be greatly appreciated. Thanks

Asked by SmokieT 2 izinyanga ezidlule

Answered by SmokieT 2 izinyanga ezidlule