Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

I have several websites I cannot sign into on FF but I can on Edge

Hello everyone. I do not know if any else has experienced this but I have several websites that I cannot sign in to. I have no problem reaching the sites but when it come… (funda kabanzi)

Hello everyone. I do not know if any else has experienced this but I have several websites that I cannot sign in to. I have no problem reaching the sites but when it comes to signing in I either get a message that my sign in information is not correct and this happens on Bestbuy.com or I get this message on Chewy.com Access Denied You don't have permission to access "http://www.chewy.com/app/login" on this server. Reference #18.88dcda17.1684871617.2bce7d64 . Now if I use the awful MS Edge I have no problem signing in to either one. I have racked my brain to figure this out even disabling each addon which I only have a few. I have ran scans for Malware with Norton 360, Malwarebytes and MSERT and nothing there. I was hoping someone could shed some light on this in some way or maybe change a setting in Firefox that I am overlooking. I can access these sites fine and move around in them but like I said I cannot sign in into them. I would greatly appreciate any help.

Respectfully, DT

Asked by new_aged2perfection 2 emasontweni adlule

Answered by cor-el 2 emasontweni adlule

  • Kusonjululiwe

downloads failing

Trying to download nord vpn and is says "failed" tried to download a receipt for the purchase of above and it says "failed" the browser on Win 10 is set to save files to … (funda kabanzi)

Trying to download nord vpn and is says "failed" tried to download a receipt for the purchase of above and it says "failed" the browser on Win 10 is set to save files to downloads

Asked by Dan Morrow 2 emasontweni adlule

Answered by Dan Morrow 2 emasontweni adlule

  • Kusonjululiwe

"Speed", "Quality" and other video options multiply on some websites

Hello all, I am having problems with video playback on some websites (see screenshot attached). The problem is that the video options start to "multiply" - for example, … (funda kabanzi)

Hello all,

I am having problems with video playback on some websites (see screenshot attached). The problem is that the video options start to "multiply" - for example, when I start the video there is (as is normal) one 'Speed' and one 'Quality' button, but then every second these buttons start to multiply. This happens only on some websites - for example, it does not happen with normal videos on YouTube, although it happens on YouTube Shorts sometimes.

This is my first question on the Mozilla Support page, I thank you in advance for your help and I hope I follow the community guidelines. Please feel free to leave any suggestions or feedback concerning how I should proceed for asking for help in the future.

Asked by Pedro Montanari 2 emasontweni adlule

Answered by cor-el 2 emasontweni adlule

  • Kusonjululiwe

2023/05/22 - find bar takes a dive!

Years ago the find bar was located at the top of a page. The somewhere along the line it was moved to the bottom. Some good guys realized that's a problem for some of u… (funda kabanzi)

Years ago the find bar was located at the top of a page. The somewhere along the line it was moved to the bottom.

Some good guys realized that's a problem for some of us and came up with code to put into a .css file. That was in 2017/18

The code has worked until last week ~2023/05/15.

Now the find bar is firmly planted at the bottom of the page...very awkward place for me. Makes edge look like something to consider as their find bar is still at the top.

I've check the code and no problems...I say it appears firefox is no long allowing this customization code to be used.

I've checked the knowledge base and the same articles from 2017/18 are still there...and the solution no longer work.

Does anyone have any suggestions? I hate traversing from the top to the bottom to do my work. The find bar at the top really made it convient and easier to do my job.

thanks for any help.

Asked by joenkats 2 emasontweni adlule

Answered by TyDraniu 2 emasontweni adlule

  • Kusonjululiwe

Firefox blocks pop-ups from a website that has an exception for pop-ups.

I have a website that open pop-ups automatically using javascript. That is the expected behaviour of it. So I went into Firefox options and made an exception for that sit… (funda kabanzi)

I have a website that open pop-ups automatically using javascript. That is the expected behaviour of it. So I went into Firefox options and made an exception for that site. If I go to the site and wait so it can do its thing, it opens about a few of them, and then Firefox decides that the rule I have set up is garbage, and firefox decides to ignore it and block the pop-ups from the site.

Why?

Why on Earth does Firefox decides that he must do something against the rule that the user has set up. Why does it have this completely disrespect to the user settings?

I am honestly really mad at whoever decided that ignoring an exception from the user was the default behaviour.

Now, if someone knows enough what is going on they will tell me, go to about:config, go to this obscure command and change its value, value which I can't know without coming here and ask. If I create an exception, then I am in my right to expect that the browser should do exactly as the exception has been configured.

By the way I have tried with the troubleshooting mode and still happens.

Asked by mail1729 2 emasontweni adlule

Answered by jscher2000 - Support Volunteer 2 emasontweni adlule

  • Kusonjululiwe

video darker and high contrast

when playing videos, firefox makes the videos much darker and higher contrast than the original videos, as well as maxing out the cpu on my laptop when playing video, sta… (funda kabanzi)

when playing videos, firefox makes the videos much darker and higher contrast than the original videos, as well as maxing out the cpu on my laptop when playing video, started a day ago or so.

Asked by ftorgrimsen 2 emasontweni adlule

Answered by TyDraniu 2 emasontweni adlule

  • Kusonjululiwe

Still requesting password for Gmail, even after exceptions

We have set up exceptions for mail.google.com and accounts.google.com in Settings. Yet, Gmail is still asking for passwords to log in and saving them. I thought I had do… (funda kabanzi)

We have set up exceptions for mail.google.com and accounts.google.com in Settings. Yet, Gmail is still asking for passwords to log in and saving them. I thought I had done all it would take to have Gmail remember them. Am I missing something?

Also, we cleared cache.

Thank you, Meg

Asked by bifrostfarms1 2 emasontweni adlule

Answered by Terry 2 emasontweni adlule

  • Kusonjululiwe

Video quality has changed recently on my Firefox browser

Sometime in the past few weeks the quality of any video I watch from any source has turned awful. Too much contrast, too vibrant. I checked all my settings on my monitor,… (funda kabanzi)

Sometime in the past few weeks the quality of any video I watch from any source has turned awful. Too much contrast, too vibrant. I checked all my settings on my monitor, and all is as it should be. I'm a photographer and aware of image quality and settings. Still images are perfect and the monitor displays stills correctly. My monitors are working fine. When I checked videos via Google Chrome, they all displayed perfectly. So, I can only deduce that it's a Firefox browser issue. I haven't added any new add-ons or extensions. I know that the browser has updated at least twice in recent weeks.

I have attached a screen shot of the difference between a chrome and firefox video. Please help. I don't want to change to using chrome. Thanks in advance.

Asked by jedjacobi 2 emasontweni adlule

Answered by TyDraniu 2 emasontweni adlule

  • Kusonjululiwe

The address wasn’t understood (webpack)

Please excuse me if I miss any details.... this is my third time trying to submit this issue. I will just skip to the meat of it this time. I'm getting this error while… (funda kabanzi)

Please excuse me if I miss any details.... this is my third time trying to submit this issue.

I will just skip to the meat of it this time. I'm getting this error while working from my localhost. I have been working on a personal project for years with this set up with no issues until today. I can no longer click on the errors in the console log and be directed to the Debugger tab. When I click on errors, nothing happens. If I try to open them in a New Tab, I get the error below:


The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (webpack) isn’t associated with any program or is not allowed in this context.

   You might need to install other software to open this address.


I have also noticed firefox does not even load all the files until I refresh it at least twice. Even when it is all loaded properly, the error persists.

I have tried: - restarting firefox - restarting my computer - clearing ALL cache and cookies - running firefox in safe mode - disabling all add ons - disabling performance mode (was already off) - checking network.protocol-handler.external.javascript = false (it is)

Let me know if there is any other information I can provide. I really dislike having to work in chrome for this so I hope I can find a solution as soon as possible.

Asked by iamshi 2 emasontweni adlule

Answered by iamshi 2 emasontweni adlule

  • Kusonjululiwe

bookmark library contains items which are not bookmarked

My bookmarks are in the list, but URLs which are not bookmarked are also in the list. (I say some of the entries are not bookmarks because there is no blue star if I doub… (funda kabanzi)

My bookmarks are in the list, but URLs which are not bookmarked are also in the list. (I say some of the entries are not bookmarks because there is no blue star if I double click on them.)

Asked by jackf222 2 emasontweni adlule

Answered by cor-el 2 emasontweni adlule

  • Kusonjululiwe

Firefox Sync data lost after computer reset

Hey all, after 3 years I finally did a complete reset (all folders were kept, only full software reset) of my system hoping that Firefox Sync would after I reinstall Fir… (funda kabanzi)

Hey all,

after 3 years I finally did a complete reset (all folders were kept, only full software reset) of my system hoping that Firefox Sync would after I reinstall Firefox and put in my registration data remember all my bookmarks / logins. However, after my login there is nothing there. I have the suspicion that Firefox thinks I just deleted all my bookmarks and it updated to Firefox Sync accordingly not with an empty space. I still have the data on my android phone which hasnt done a synchronization yet. Any help you guys can give me? Took quite some time to get all my setup arranged.

Thanks in advance!

Best, Seb

Asked by sebastian.hecko 2 emasontweni adlule

Answered by sebastian.hecko 2 emasontweni adlule

  • Kusonjululiwe

how to delete all thmes at once

hello i have around 30+ themes and i want to delete all of themes (because i want to keep the favorite ones ) but if i delete them one by one takes time , is there any op… (funda kabanzi)

hello i have around 30+ themes and i want to delete all of themes (because i want to keep the favorite ones ) but if i delete them one by one takes time , is there any option to delete them all at once i haven't found anything on internet

Asked by arianramianpour 2 emasontweni adlule

Answered by arianramianpour 2 emasontweni adlule

  • Kusonjululiwe

How can I see my bookmark folders that are in the bookmark toolbar

Hi, I know I'm just missing something basic here, but coming from the Chrome world I'm having a tough time with the bookmarks. I am accustomed to seeing all of my bookmar… (funda kabanzi)

Hi, I know I'm just missing something basic here, but coming from the Chrome world I'm having a tough time with the bookmarks. I am accustomed to seeing all of my bookmark folders when I select the arrows at the end of my bookmarks toolbar. In Firefox I don't see that. I can see those folders under the bookmarks toolbar in the bookmark manager, but I would love to just be able to click on the arrows on the end of the bookmarks toolbar and have them drop down just like they did in Chrome. Do I have it all wrong? Do I always have to have my bookmark manager open to be able to bounce from bookmark to bookmark? Thanks in advance for any help.

Asked by Kathy 2 emasontweni adlule

Answered by Kathy 2 emasontweni adlule

  • Kusonjululiwe

Active tab is NOT visible

With the dark mode of Firefox on Windows 10 desktop it is IMPOSSIBLE to see which of the several tabs is the one that is open. I work with tabs not windows as I always n… (funda kabanzi)

With the dark mode of Firefox on Windows 10 desktop it is IMPOSSIBLE to see which of the several tabs is the one that is open.

I work with tabs not windows as I always need to see all the pages/websites open that I work with in one view, and so it is a hassle and nuisance NOT to be able to tell which tab is active, having to click through each one or guess.

It's one of those small yet significantly impacting on the user experience things which one would have thought by now Firefox developers would fix.

The ACTIVE tab needs to be in different colour may be on a yellow background with dark font so that people can EASILY find it with several tabs open on the screen.

Any thoughts on this? is there perhaps an option to enable it - which I am oblivious to?

thanks

Asked by etcetera777 2 emasontweni adlule

Answered by jscher2000 - Support Volunteer 2 emasontweni adlule

  • Kusonjululiwe

Can't get to about.config

When I type about.config in the address bar, I just see search results for it, instead of going to the config page. I tried enabling a separate search bar in settings, a… (funda kabanzi)

When I type about.config in the address bar, I just see search results for it, instead of going to the config page. I tried enabling a separate search bar in settings, and also turned off all suggestions, but that did not help. I still see the spyglass search icon on the address bar. How do I get past it?

Asked by joelkfla 2 emasontweni adlule

Answered by cor-el 2 emasontweni adlule

  • Kusonjululiwe

Add-ons manger web page turn it off how?

Accidentally clicked on the Add-ons widget on the right side of the menu bar and now "add-ons manager" web page opens every time I open Firefox. How do I stop that page … (funda kabanzi)

Accidentally clicked on the Add-ons widget on the right side of the menu bar and now "add-ons manager" web page opens every time I open Firefox.

How do I stop that page from loading?

Asked by dbwhip43 2 emasontweni adlule

Answered by jscher2000 - Support Volunteer 2 emasontweni adlule

  • Kusonjululiwe

Recover cached images from previous version of webpage

I use Pinterest quite a bit and somehow a great deal of pins have disappeared. This happened once before when I was using Chrome, and I was able to go digging into my c… (funda kabanzi)

I use Pinterest quite a bit and somehow a great deal of pins have disappeared.

This happened once before when I was using Chrome, and I was able to go digging into my cached files and find the cached versions of the thumbnails of my Pins, so I could somewhat recreate them based on that.

I'm not sure how to go about that with Firefox. Would any information (specifically images) be stored from a previous version of a webpage?

Thank you!

Asked by complicaits 2 emasontweni adlule

Answered by jscher2000 - Support Volunteer 2 emasontweni adlule

  • Kusonjululiwe

Lost access to recovery codes, is there a way i can get into my account without losing my data?

I've just had to completely reinstall windows without being able to backup my files (I couldn't launch my computer in order to actually back them up) meaning I've lost my… (funda kabanzi)

I've just had to completely reinstall windows without being able to backup my files (I couldn't launch my computer in order to actually back them up) meaning I've lost my recovery codes. I thought this would be fine as I could just sign back into firefox on this new install of Windows but as it turns out I must've forgotten to put my sign in information into my password manager. Again, I thought this would be okay as I still have access to the email I used to sign up to my firefox sync but I got the message saying I'd lose my data which isn't fine and now I'm at a bit of a loss. I've had to use a spare email to make an account and ask here but I'd really love my old account back. Is there any way at all I can get back into my account without losing my bookmarks and passwords? If not, how much information would I end up actually losing? I'm slightly unclear on that part. Do I lose absolutely everything? I'm a bit stressed about all of this ontop of losing all of my old computer files so I'm sorry if this is a commonly asked question but I was struggling to find anything that helped me D:

Any advice at all would be really appreciated thank you so much!!

Asked by jhonjonson666 3 emasontweni adlule

Answered by jhonjonson666 3 emasontweni adlule

  • Kusonjululiwe

New Bing search engine in Firefox Browser

How do I permanently remove this new Bing search engine from Firefox Browser? I don't like Bing. I go into settings, and change my default search engine to Google. But, t… (funda kabanzi)

How do I permanently remove this new Bing search engine from Firefox Browser? I don't like Bing. I go into settings, and change my default search engine to Google. But, the moment I search for something it shows that its Bing in the top left corner of the page. I can't get rid of it. Please help! I really don't like Bing! It has never fully helped me find what I'm looking for, or been thorough when searching for what something means. Can you please help me remove Bing from Firefox Browser? I sent 2 images showing what I mean. The first shows me wanting to use google to search for a word. And, in the second is what happens after I do that. You can clearly see Microsoft Bing in the top left corner. Thank You for any and all of your help & time!

Asked by Toby 3 emasontweni adlule

Answered by jscher2000 - Support Volunteer 3 emasontweni adlule

  • Kusonjululiwe

cant move tabs with mouse

i cant move the tabs around in the task bar. my firefox version is up to date, but yesterday-ish my laptop forcibly updated itself. its still on windows ten, but thats th… (funda kabanzi)

i cant move the tabs around in the task bar. my firefox version is up to date, but yesterday-ish my laptop forcibly updated itself. its still on windows ten, but thats the only thing i can think of other than installing a kidpix four emulator that may have caused the problem

Asked by anubisgaythenecromancer 3 emasontweni adlule

Answered by anubisgaythenecromancer 3 emasontweni adlule