I-Firefox Community Forum

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

Hi folks

Until about two or three days ago the www.bt.com website opened as usual, with first of all its cookie panel taking over the screen asking whether to accept cookies or manage cookies, and after handling that the site was perfectly usable.

As of two or three days now the cookie panel does not come up NOT AT ALL [but see also the last part of this message], and the screen is lightly-greyed-out. The screen scrolls but nothing at all is clickable.

However, in Chrome and Edge the site opens and works as expected.

The site also opens on the iPhone using both Safari and Firefox and works as expected.

It is just FF on my W10x64 Desktop where I have the unclickable lightly-greyed-out screen problem.

Perhaps something has chaged in FF, so I went into Settings-Privacy & Security- and then did the following:-

• Went to Site Data then "Manage Exceptions then I specifically typed in and Allowed the www.bt.com website

• Then went to Permissions and Block pop-up windows and in Exceptions I typed in and Allowed the www.bt.com website

• Then cleared FF cache

• Then reloaded FF

After all of this - no change; the www.bt.com screen is still in a lightly-greyed-out and unclickble, but still scrolls, however, after taking the above bulleted steps, the cookie panel now momentairily only flickers onto the screen and then disappears, and, sadly, the screen remains lightly-greyed-out and unusable.

Am I missing some sort of blocker for this website?

All other websites work on the Desktop PCs FF as expected. It is just this www.bt.com website that is the issue.

I have spent 30 mins with a BT Support Agent on the phone and we both agree that as Chrome, Edge and Safari are all fine it must be an issue with the Desktop version of FF.

Does anyone have any suggestions?

Thanks.

Mozilla added Accuweather to my New Tab page today. I can't use it because my VPN uses other locations. I attempted to remove it using the "solution" from another user's post 9 months ago. However, none of those things worked. There is no "Tools" option in the menu and I unchecked and blocked every item on the "Page Info" tab under the "Permissions" header. Zero result.

The Accuweather feed shows up in the upper left corner of the computer screen and does not have a "dismiss" option. I did notice that it has some entries in about:config. Is the solution to be found there?

Hi, apologies I'm not very computer-literate, but my gmail has stopped allowing attachments such as images or files (just keeps saying attachments failed). I cleared a lot of old (large) emails from my email account and freed up a lot of space - but I still can't add attachments. I've checked Firefox and it's up to date - as are my ad blockers. Is there something else I can do like deleting Firefox and then reinstalling it to see if this helps - the problem is definitely when using Firefox (and not Chrome) as my browser.

There are 32 shortcuts on my home screen - 4 rows of 8 each. However, I accidentally "dismissed" one shortcut - now there are 31 total. I cannot figure out how to restore a shortcut. Is the solution in about:config (browser.newtabpage.pinned)?

My issues:

1) Every time I close Firefox I get the Mozilla Crash Reporter telling me that Firefox has crashed. Sometimes I even get the Mozilla Crash Reporter when I start Firefox. But Firefox is still there.

2) When I turnoff my Comodo Firewall, Firefox has no Internet connection.

I have done clean uninstalls/reinstalls over and over. I go thru and adjust settings. My other browsers work fine, including WaterFox, WaterFox Classic, and Vivaldi.

I tried turning off my security software to test. Specifically exiting Comodo Firewall seems to have caused Firefox to not have an Internet connection. All other browsers have Internet access except Firefox. And the Crash Reporter cannot "report" when the Firefox Internet connection does not work, though I did have it report many times when the connection DID work.

One other clue: In Task Manager I see that even though I have closed Firefox, there over 20 instances of it still running. When I try to open it again, I get the "Firefox already running" error message. When I try to kill these instances/processes many will not close.

This problem has been persistent for more than half a year since I built my new PC. I am on Windows 10 LTSC. Besides Comodo Firewall, Emsisoft Anti-Malware is my main anti-malware.

Please help! Thank you!

A new version of the "List All Tabs" appeared on my toolbar today, shown on the left and hovered over in the attached screenshot (ignore the Malwarebytes extension icon). The old icon for this button was a chevron with approximately the same functionality. I was able to remove the old icon, but I'm unable to find a way to remove this one. Here is what I've tried so far:

• Like the old one, the Customize Toolbar feature is unable to remove it since it is grayed out.
• For a while, I was able to remove the old icon by going to about:config and setting browser.tabs.tabmanager.enabled to false. This solution does not work for the current and some recent versions of the button.
• I attempted to create a userChrome.css file (following all the steps according to this this website) and added the following string: #alltabs-button { display: none !important; }

None of these attempted fixes have removed the button following a browser restart. Is there a way to remove it? I have no need of a button that shows me what tabs I have open when I can simply look at my toolbar.

Dear Support Team,

After updating to last Mozilla Firefox version (126.0.1) all my ngx-datatable tables are overlapping all rows over the first one even if the entire height of the table is correct calculated.

This is a blocking point. I need assistance urgently.

Over the past week or so, Youtube videos take a while to start, and will at times just stop and buffer. I turned off uBlock Origin for Youtube, and I have Youtube Premium, but this issue is still happening. Ookla speed test is 569.32 Mbps download, and 23.50 Mbps upload. My Firefox is set to automatically update. Current version is 127.0.1

After the latest update (124.0.2), two of my add-ons (Tapermonkey and Youtube Redux) are not working, even though Firefox says they're enabled, and it is giving no indication that the add-ons aren't working, no pop-ups to enable some permission for these extensions. Both of them reformat the layout of websites to make them more usable, and using sites without them is basically impossible for me. I have tried:

• Restarting Firefox
• Disabling the add-ons, refreshing, enabling the add-ons, and refreshing again
• Checking for add-on updates (everything is updated)
• Deleting and reinstalling the add-ons
• Restarting my computer
• Checking the permissions in the extension menu
• Turning off all other extensions except for one of the ones with issues
• Reading through the FAQs and help pages and following the instructions on some of them

Nothing has worked. Every time I reload one of the sites affected by this to check if it's finally worked, the site takes a very long time to load. Since these add-ons are for different websites and both aren't working, I know that the problem is not with the sites themselves. Thank you.

firefox setup 127.0.2.exe offline installer fails with message about "extraction failed" and popup "file is corrupt".

Windows explorer shows file properties and a signature for mozilla.

Is there a way to manually unpack the .exe? Someplace that issues are logged with more data (which file is corrupt?) There is a progress bar that flashes by part way, then a popup window with the file corrupt message.

(Trying to update to hopefully get rid of some crashes.)

Is there a hash for that .exe I could check?

Hello all...

This one has been driving me a bit batty as of late. I tend to use lots of extensions/add-ons and for most of them, I want the icons to show on the tool bar - that is, the part to the right of the URL/search bar. It used to be that you could adjust the size of your URL/search bar to make it smaller so that more add-on icons could be displayed - but as of recently, that is no longer possible (at least from what I can gather). Right now, I only have 10 add-on icons showing to the right of my URL bar and I have no clue how to access the other add-ons/extensions that I would like to use.

If I can recall correctly, at one time there was a way to show the additional extension/add-on icons in something called an overflow bar - but I can no longer find that, and half of the add-ons I want to access, I cannot do it because they are no longer shown to the right of the URL bar (except for the 10 that are there now).

So my questions are:

How can I resize the URL/Search bar to make it smaller width-wise, so that perhaps, more add-on icons will show to the right - and/or how can I access the rest of my add-ons if they are hidden in some kind of overflow bar?

I have included a screen shot on my current view, showing the add-on icons (some of them) that show to the right of the URL bar - but I have at least 10 others that I cannot find anywhere and would like them to show also.

Thanks in advance...

Ben

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted automatically. What should I do to rectify this issue.

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Does anyone know how I can fix this? Deb PS I need simple instructions, I'm not terrible techy.

I don't really know whether this is a FF problem or Google Docs problem but either way I wanted to ask for help here. When I try to install any extensions on Google Docs it redirects me to a blank page and after a few seconds it says "The page isn’t redirecting properly" and doesn't install the extension.

Hello,

In the past, FF downloaded documents without opening them in the browser. This is two weeks now that whenever I download a document, FF is now opening the document in the browser without asking me.

I welcome if someone could tell me what I can do to stop FF from opening the documents.

Thanks for any help you can offer me.

Hi,

First, this is not a complaint. Firefox is an outstanding product that makes me very happy.

I though I could post the following, because this community strives to make it better.

In a nutshell, I have a very fast Internet connection, up to 6Gbs/1Gbs speed, and Firefox is not able to go over .9/.8

I attach are 2 tests, one with Firefox and one with Chrome.

Note that when using it for anything else than speedtest, Firefox does not feel slow at all.

I'm not requesting a fix, just thought that somebody would like to know.

Concurrent with updating to Firefox 126.0, when typing into the address bar, the list of suggested sites covers-up the address bar. In fact, the top of the list is off the screen. I don't see any other posts relative to this, am I the only one with this problem... and how do I fix it?