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Primary password reset on 90.0.2 goes intoo a loop

When I try to reset the primary password, I can get a new password - the only problem is that this new password is not accepted when I try set a new login into a web site… (funda kabanzi)

When I try to reset the primary password, I can get a new password - the only problem is that this new password is not accepted when I try set a new login into a web site. It looks like there are two different passwords: one for "Firefox Accounts" and one for "Firefox Logins". How to reset the latter one when they differ. There is a kind of deadly embrace! Not to forget that the access to the support can be on the same email address with a totally different password.

Is a start from scratch with a completely new profile a possible solution?

Asked by phil.vrst 1 unyaka odlule

Answered by phil.vrst 1 unyaka odlule

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Can't access old history

I have a laptop that I used from 2012 to 2015, and sometimes I start it up in order to check my Firefox history and find some URL that I visited once. Today when I tried … (funda kabanzi)

I have a laptop that I used from 2012 to 2015, and sometimes I start it up in order to check my Firefox history and find some URL that I visited once. Today when I tried that, I couldn't get the history. Ctrl+Shift+H didn't work, and when I hit the History menu, the option "Show All History" was gray. What should I do?

I opened the profile folder and saw that there's a big file called places.sqlite, which I think is the history file.

I did set up Sync once, though it didn't seem to do anything -- the history was still what it was when i stopped using that laptop. But I notice today that if I start to type in the address bar a URL that I have used recently on my present laptop, then it suggests the whole URL. In other words, it knows what I've been doing recently on my present laptop.

Asked by Eric_Kvaalen 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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When attempting to log into my Mozilla Firefox account on Firefox Browser on my Dell Laptop Windows 10, I see a blue loading picture in the top left corner of the screen.

So basically the title explains everything. I press the three lines in the right corner, click "Sign In" and it just takes me to the page that I have attached a photo of.… (funda kabanzi)

So basically the title explains everything. I press the three lines in the right corner, click "Sign In" and it just takes me to the page that I have attached a photo of. I uninstalled Firefox and reinstalled it twice, restarted my laptop, I do not know what to do.

Asked by bellaly438 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Duplicate devices in "Send Tab to Device" list - but not in accounts.firefox.com

I have many duplicate entries in the "Send Tab to Device" menu, which I believe are from old installs. This occurs on both desktop version of Firefox and Firefox Android.… (funda kabanzi)

I have many duplicate entries in the "Send Tab to Device" menu, which I believe are from old installs. This occurs on both desktop version of Firefox and Firefox Android.

The problem is they do not appear in https://accounts.firefox.com/settings#connected-services so I cannot remove them. Only the actual devices I am using appear there.

Any ideas?

Asked by apathetic 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

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Seperate accounts for work / private email issue

Hi team! I´ve been using my private account also as an office account for my work laptop for over 1.5 years now. Now I wanted to split these things and create a second ac… (funda kabanzi)

Hi team! I´ve been using my private account also as an office account for my work laptop for over 1.5 years now. Now I wanted to split these things and create a second account via following routine:

primary account was mp.*§$%@gmail.com I added my office email as secondary email: mwo*"§$@company.com I changed secondary to primary email and deleted the mp.*§$%@gmail.com from the account

Now i wanted to create a new account with mp.*§$%@gmail.com for my private things but I only get the login screen to type in my password, so there is no chance to create a new one with my private email.

Could you please give me any hints on this?

Thanks in advance!

PS: yesy the private email with smth like "+firefox" would work, but I want to keep things clean and memorable.

Asked by mwolfger 1 unyaka odlule

Answered by mwolfger 1 unyaka odlule

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Firefox Notes - Sync not available?

Hi, The sync option in Firefox Notes which used to be bottom left of the window seems to be missing (see attached image). Has the sync facility been removed, or am I mis… (funda kabanzi)

Hi, The sync option in Firefox Notes which used to be bottom left of the window seems to be missing (see attached image).

Has the sync facility been removed, or am I missing something?

Thanks!

Asked by Brodie 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

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How to rename device in synced opened tabs?

Take a look at the screenshots. The second device is called "Firefox on HUAWEI LIO-L29", but I renamed it to "Mate 30 Pro" (screenshot 2). Why is the device name display… (funda kabanzi)

Take a look at the screenshots. The second device is called "Firefox on HUAWEI LIO-L29", but I renamed it to "Mate 30 Pro" (screenshot 2).

Why is the device name displayed not "Mate 30 Pro", as in the case of "Macbook D14"? I renamed the device in Firefox settings a few days ago.

Asked by Merciless 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Passwords stay active after I have signed out

I will sign into my firefox account when on a new computer to access my bookmarks/passwords etc. When I sign out, after I am done using the shared computer, my bookmarks… (funda kabanzi)

I will sign into my firefox account when on a new computer to access my bookmarks/passwords etc. When I sign out, after I am done using the shared computer, my bookmarks and passwords remain.

I even uninstalled firefox, but when I reinstalled it the next time I used the computer, all of my bookmarks and passwords were again available without signing in.

How do I remove these from the shared computer without deleting my firefox account?

Asked by kyle.d.merritt 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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sync with the wrong desktop. I lost my bookmarks can i get these back?

sync with the wrong desktop. I lost my bookmarks can i get these back? I haved login in my new and old desktop. I have login by my new desktop bij firefox but i could no… (funda kabanzi)

sync with the wrong desktop. I lost my bookmarks can i get these back?

I haved login in my new and old desktop. I have login by my new desktop bij firefox but i could not get the bookmarks from my old desktop. I wanted to sync but he sais he was synchronised but i had not the correct bookmarks. So I get back to my old desktop to solved the problem (i thought). I go to my profile en pushed on the sync button and now i have the bookmarks form my new desktop on my old one and lost al the bookmarks i wanted.

Can I get these bookmarks back en why are the bookmarks not automaticallythe same if i login with my account?

Thanks for your support and i hope you can help me.

regards Laurens

Asked by laurensvancuijk 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Sync working only partially, not all data synced

Hello, I have two laptops, an old one with a synced firefox, and a new one where I want to get all the passwords, tabs, theme, settings and extensions. The OS is the same… (funda kabanzi)

Hello, I have two laptops, an old one with a synced firefox, and a new one where I want to get all the passwords, tabs, theme, settings and extensions. The OS is the same (NixOS, Linux).

I can successfully log-in and enable sync on the new laptop: it's possible for me to see the list of tabs from the other device, open and sync those tabs, but other things are not synced or synced partially.

For example: of the 30+ passwords on the old device, only 15 are present in the new device; no theme or extension is synced, bookmarks seems to be properly synced.

I don't know where to get more info about the sync (besides the about:sync-log page, which shows no logs), so I can't really tell what's going on. Indeed, nothing changes if I press the "Sync now" button.

I also tried refreshing firefox or creating a new profile from scratch and sync that again, but to no avail. Do you have any suggestion? Thanks

Asked by ale.re 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Can I recover my history with FF Sync?

I accidentally deleted a huge chunk of my history with "delete page/forget about this site", fat fingers! Is it possible to recover this history using sync? thanks … (funda kabanzi)

I accidentally deleted a huge chunk of my history with "delete page/forget about this site", fat fingers! Is it possible to recover this history using sync?

thanks

Asked by hurinsbane 1 unyaka odlule

Answered by hurinsbane 1 unyaka odlule

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Firefox sync efface les données enregistrées dans le navigateur

Bonjour, J'ai supprimé par inadvertance les identifiants de Firefox pour iOS - je croyais que Lockwise allait remplir les champs à la manière de Lastpass (!)... Quand la … (funda kabanzi)

Bonjour, J'ai supprimé par inadvertance les identifiants de Firefox pour iOS - je croyais que Lockwise allait remplir les champs à la manière de Lastpass (!)... Quand la synchronisation s'est faite avec le mac, j'ai perdu tous mes identifiants aussi sur Firefox browser - bizarement quelques jours plus tard alors que la synchronisation se faisait bien entre temps pour l'historique . J'ai arrêté Firefox Sync et j'ai pu récupérer une sauvegarde de mon profil. Sauf que quand je synchronise à nouveau, mes identifiants disparaissent ! Faut-il que je crée un nouveau compte ? Merci par avance pour vos réponses. C'est très ennuyeux. Je n'utilise pas d'autre navigateur/gestionnaire et tous mes mots de passe sont là.

Asked by pattachon 1 unyaka odlule

Answered by pattachon 1 unyaka odlule

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Firefox trying to login to OLD account when I enter CURRENT one

I just fired up a computer I have not used in like 6 months. I tried to login to my CURRENT Firefox account which I use with 3 devices. I go through the email + passwor… (funda kabanzi)

I just fired up a computer I have not used in like 6 months.

I tried to login to my CURRENT Firefox account which I use with 3 devices.

I go through the email + password + verification process but when I finally enter the verification code (sent to the RIGHT email address) Firefox says "wrong password" and shows an OLD email I used to use.

I changed this email twice at least in the past 1+ years so I am not sure what's happening.

Asked by Japanese Mushroom 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Add my Firefox set up to new computer

My iMac died. I downloaded Firefox onto my replacement iMac and signed into Firefox Sync hoping all my Plug Ins and Bookmarks would propagate onto my ne iMac but they did… (funda kabanzi)

My iMac died. I downloaded Firefox onto my replacement iMac and signed into Firefox Sync hoping all my Plug Ins and Bookmarks would propagate onto my ne iMac but they did not. I keep getting a message from Firefox to complete Firefox Sync by adding another device. I just want the set up from the Firefox set up on my iMac that died. Is there any way to recover my old Firefox info onto my new iMac?

Asked by netliving 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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Unable to log into Firefox Sync

I recently got all new devices and traded in my previous ones and when trying to login to Firefox Sync, I can sign in successfully but then I’m required to provide the 6-… (funda kabanzi)

I recently got all new devices and traded in my previous ones and when trying to login to Firefox Sync, I can sign in successfully but then I’m required to provide the 6-digit code that is sent to my email. I am unable to login to my email because the password in stored in my Firefox Sync saved passwords.

Attempted to reset my email password (Gmail) but I need to enter the last password that I used, which I have no idea since I’ve always used Firefox Sync and all I get from Google is “we are unable to verify this account belongs to you”. So not much traction on gaining access to my email account.

In my mind, I assumed that by utilizing Firefox Sync as a form of a password manager, I wouldn’t be in this situation as long as I knew my Firefox Sync password. I have since learned otherwise. I can sign-in on accounts.firefox.com but of course making any change requires that I put in the code that was sent via email.

I attempted to download Lockwise and again prompted to enter the code sent via email.

So at this point, I’m just wondering if I’m out of luck and although I know my password to my Firefox account that I’ll be unable to regain access to it or my email because I can’t access the 6-digit code being sent to that email.

Any additional support or suggestions are appreciated but I feel like I’m unfortunately at the end of the line here on what else could be done.

Asked by Corey W 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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account and password from logins.json file

Hello, I have folder with old Firefox data, I need Google account name and password, mostly name. How can i decrypt the name from file logins.json or how can I import it … (funda kabanzi)

Hello, I have folder with old Firefox data, I need Google account name and password, mostly name. How can i decrypt the name from file logins.json or how can I import it to my current Firefox profile? In properties of passwords in Firefox I don't have option to import from file, I don't know how to find option that will let me do it.

Asked by sawicka.katarzyna91 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Delete Firefox sync account after email change

Hi, during maintenance of my logins in my password manager I discovered that I still have the login data for a FireFox Sync account. I can login to that account and see … (funda kabanzi)

Hi,

during maintenance of my logins in my password manager I discovered that I still have the login data for a FireFox Sync account. I can login to that account and see my settings, but I actually want to delete the account completely. The problem: The mail address associated with that account does not exist anymore (changed the company). When trying to delete the account (or when trying to add a seconday mail address), Firefox Sync prompts me to enter a verification code that was sent by mail.

I'll never receive that code, as that original mail adress does not exist anymore.

How can I delete that FS Sync account?

Thanks, Frank

Asked by frank.aurich 1 unyaka odlule

Answered by frank.aurich 1 unyaka odlule