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Cannot play CNN videos

I cannot play CNN videos in Firefox. They will not start. I can play them in Microsoft Edge and on my iPhone. I can play other videos in Firefox from, say, YouTube. It's… (funda kabanzi)

I cannot play CNN videos in Firefox. They will not start. I can play them in Microsoft Edge and on my iPhone. I can play other videos in Firefox from, say, YouTube. It's just CNN that seems to be the problem. I have a Windows 10 PC.

Asked by Hewitt Rose 2 iminyaka edlule

Answered by Hewitt Rose 2 iminyaka edlule

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very low volume when playing video's

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly return… (funda kabanzi)

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly returns to a non-audible level. I have tried checking the volume settings in Windows and Firefox but nothing has helped thusfar. Please help me resolve this issue so I can go back to using my favourite browser again.

Thank you in advance!

Asked by dimitri11 2 iminyaka edlule

Answered by dimitri11 2 iminyaka edlule

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GMail time only off in Firefox

Hello, I have a strange issue. When I am in Gmail using Firefox, my time is off by 5 hours. I can open Gmail in Edge and the time is correct. I have 2 time zones listed… (funda kabanzi)

Hello, I have a strange issue. When I am in Gmail using Firefox, my time is off by 5 hours. I can open Gmail in Edge and the time is correct.

I have 2 time zones listed in my Google calendar. I removed the secondary one and the time still stays the same.

One posted mentioned that they changed the computer time zone and this resolved the issue. I tried that and still get the same incorrect time.

I can log into my laptop and I get the same issue with Firefox being 5 hours off but Edge being right on time.

Any input would be greatly appreciated. Thanks Mike

Asked by mikewp 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

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Subtitles in picture-in-picture are duplicate

Subtitles in picture-in-picture are doubled. I've tried clearing the cache and restarting the browser but the problem persists. Site in question is Netflix (first image).… (funda kabanzi)

Subtitles in picture-in-picture are doubled. I've tried clearing the cache and restarting the browser but the problem persists. Site in question is Netflix (first image). Does not happen on YouTube (second image).

Asked by Lobo 2 iminyaka edlule

Answered by James 2 iminyaka edlule

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AOLattachments not opening

Since about 2 weeks ago many AOL attachments are not opening (pdf.s are but others eg Word not). I have read thru' previous messages on this (in 2021) but turning off enh… (funda kabanzi)

Since about 2 weeks ago many AOL attachments are not opening (pdf.s are but others eg Word not). I have read thru' previous messages on this (in 2021) but turning off enhanced tracking has not fixed it. My attachments open in Edge and Chrome. Like others I would like to stay with Firefox but cannot live with this problem. Help please

Asked by DavidWalker 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

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Windows 11, Firefox v 100.0, Change Scrollbar Width

I went into about:config and changed the following values in order to widen the scrollbar: css. scrollbar-width was true changed to false… (funda kabanzi)

I went into about:config and changed the following values in order to widen the scrollbar:

css. scrollbar-width was true changed to false idget.non-native-theme.scrollbar.size.override was 0 changed to 100 widget.non-native-theme.enabled was true changed to false

Changing these values didn't widen my scrollbar. Without getting into coding, is there another way to make the scrollbar wider? (I changed them all back to the original settings when they didn't work.)

Asked by Denise 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

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Intermittent Fault - Google sites won't load - MAY 2022

I was wondering if the issue regarding the FIREFOX browser was resolved.. https://support.mozilla.org/en-US/questions/1348430 The problem which I am experiencing exactly… (funda kabanzi)

I was wondering if the issue regarding the FIREFOX browser was resolved.. https://support.mozilla.org/en-US/questions/1348430

The problem which I am experiencing exactly the same way. I did not see if it is solved though...

May I ask your help if you have the solution for the question "Intermittent Fault - Google sites won't load"? I do force myself to continue to use Firefox; but It started to be painful. Please help me not to shift to Chrome...

Many many thanks in advance, Regards Görkem

Asked by gorkem_mergen 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

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A recent microsoft update changed all the lovely Firefox pdf icons to ugly ones with huge red capital letters PDF on them. Please, how do I get back the elegant Fox?

I'm sure someone knows how to change pdf icons. I've only been able to change the shortcul icon (which doesn't need changing - microsoft didn't work its evil on it). Plea… (funda kabanzi)

I'm sure someone knows how to change pdf icons. I've only been able to change the shortcul icon (which doesn't need changing - microsoft didn't work its evil on it). Please share your expertise!

Asked by Kangalarue 2 iminyaka edlule

Answered by Kangalarue 2 iminyaka edlule

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Win 10 RESET PC: afterwards, I installed latest ver. FF, now logins;pswds;bookmarks are gone

Sorry for asking a question so many others have asked but I am having trouble completing fixes that were suggested. I do project research with over 25+ websites and can'… (funda kabanzi)

Sorry for asking a question so many others have asked but I am having trouble completing fixes that were suggested.

I do project research with over 25+ websites and can't do without my p/words especially, but also my bookmarks. I just reset my PC Win 10 and as you know this operation cleans out everything but OEM apps.

So, I downloaded latest ver. FF but my passwords and bookmarks aren't there which I actually anticipated.

I read many posts and replie s on how to restore from old Firefox date filesbut I just don't get it (about:support, Help > troubleshooting information). I located my old FF profile easily. OK fine, now what? Instructions said to copy profile but to where? And how, exactly? Do I paste it somewhere?

Another "Reply" said to locate "Local Directory, no root", then click Paste and restart Firefox. Where is Local Directory? Is there a FF restart button?

Frustrated.

Thanks.

Asked by lewyes 2 iminyaka edlule

Answered by Paul 1 unyaka odlule

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Firefox Browser

When I modify my website, the updated version shows fine in CHROME and EDGE but shows my old version in Firefox. I cleared browser cache, hit reload numerous times, relo… (funda kabanzi)

When I modify my website, the updated version shows fine in CHROME and EDGE but shows my old version in Firefox. I cleared browser cache, hit reload numerous times, relogged, all the usual things I could think of.

Have any helpful info?

Kind regards, Vally https://valiumsl.com

Asked by valiumregion 2 iminyaka edlule

Answered by FredMcD 2 iminyaka edlule

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how to change background color back to white instead of black

I was just updated to version 100 and now the background in the sites I visit, ebay for example, are totally black where they used to be white. I've set my firefox theme… (funda kabanzi)

I was just updated to version 100 and now the background in the sites I visit, ebay for example, are totally black where they used to be white. I've set my firefox theme to "light" as recommended in another thread, restarted my computer, but to no avail. I now have a light background/black letter tab bar but every site is black where it used to be white. Thanks for a simple answer, I'm not highly technically skilled.

Asked by bob122eight 2 iminyaka edlule

Answered by user104147805413306348376805769878442569366 2 iminyaka edlule

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Cannot search or load new websites

I can load up a new session of Firefox and browse OK. Then suddenly if I enter a different website in the address bar and press enter nothing happens, as if I didn't pres… (funda kabanzi)

I can load up a new session of Firefox and browse OK. Then suddenly if I enter a different website in the address bar and press enter nothing happens, as if I didn't press anything. Same for if I type into the search bar, type what I am searching then press enter and nothing happens. I can refresh the same page, that works, I can click on websites via the favourites bar and it will take me to the correct page.

I have troubleshooted, tried a few obvious things on the help pages, clear cache etc. Troubleshoot mode and refresh and the issue goes away. Then comes back quickly. This is the latest version as of 13 May 2022 with clean install I haven't any other plugins etc.

Asked by Freddy_Bandwidth 2 iminyaka edlule

Answered by Terry 2 iminyaka edlule

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Secure Connection Failed

Good day, A month ago my system froze. Firefox re-loaded and went back to a clean install with none of my settings saved. Managed to get it back to where I had it before … (funda kabanzi)

Good day, A month ago my system froze. Firefox re-loaded and went back to a clean install with none of my settings saved. Managed to get it back to where I had it before with one exception: All of a sudden, when I try to log into certain web pages, even Amazon, I get this message:

Secure Connection Failed

An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

However, if I log into the website using a VPN, I have no problem! Help! Thank you VERY MUCH! Pietro

Asked by gaiusplinius 2 iminyaka edlule

Answered by FredMcD 2 iminyaka edlule

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Audio no longer plays on website

I enjoy listening to https://ici.radio-canada.ca/ohdio online with Windows 10. Since the latest version of Firefox was installed, the audio no longer plays; nothing happ… (funda kabanzi)

I enjoy listening to https://ici.radio-canada.ca/ohdio online with Windows 10. Since the latest version of Firefox was installed, the audio no longer plays; nothing happens when I click the hyperlinks on the page. The audio plays in Edge and Chrome. I've turned off Enhanced Tracking protection, and the pop-up blocker is off. Any help much appreciated!

Asked by afwi2g 2 iminyaka edlule

Answered by Dropa 2 iminyaka edlule

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Stop with the unannounced updates

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox bec… (funda kabanzi)

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox because of unannounced updates.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]


Asked by Michael Rohwedder 2 iminyaka edlule

Answered by Chris Ilias 2 iminyaka edlule

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linkage through email

Since an update several days ago I am unable to link to sites or email addresses I receive in emails. Serious time waster. Also in some accounts I have had for years th… (funda kabanzi)

Since an update several days ago I am unable to link to sites or email addresses I receive in emails. Serious time waster. Also in some accounts I have had for years they don't recognize my password any longer when I try to log in via a link from an email.

Asked by nancydragon 2 iminyaka edlule

Answered by Dropa 2 iminyaka edlule

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Uninstalling McAfee Killed Firefox

New (to me) machine (Win10) came with 30 day McAfee installed. Uninstalled and it killed Firefox. Gave a missing file message at first so reinstalled Firefox. Now, no mes… (funda kabanzi)

New (to me) machine (Win10) came with 30 day McAfee installed. Uninstalled and it killed Firefox. Gave a missing file message at first so reinstalled Firefox. Now, no message, but Firefox opens with basically blank window and unresponsive.

Asked by weightdn 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

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Option to use Gmail for mailto: links has suddenly vanished from Settings

Just now, I tried to use "Email Link..." under the File Menu and got a pop-up asking me to "Choose an application to open the mailto link." I have seen this before, seve… (funda kabanzi)

Just now, I tried to use "Email Link..." under the File Menu and got a pop-up asking me to "Choose an application to open the mailto link." I have seen this before, several times, and usually fix it by going to Tools > Settings, under General > Applications, select "mailto" under Content Type, then select Gmail from the drop-down menu.

This time, however, Gmail is not presented as an option, in this pop-up. Clicking "Choose..." just opens up a Windows Explorer file-picker window.

I tried to fix this in Tools > Settings, under General > Applications. There, "mailto" just shows "Use other..." and if I click that, the "Select Helper Application" pop-up window is basically blank, with a message at the bottom saying "No applications were found for this file type."

I refreshed Firefox but it did not solve the problem.

I have tried to attached images but they will not upload.

I am running v100.0.1 (64-bit) on Windows 11

Asked by lindabknight 2 iminyaka edlule

Answered by Dropa 2 iminyaka edlule