Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Disable "What's new with Firefox" page

Ever since the "What's new with Firefox" page contained an ad for a movie, I want to disable it as I find it objectionable that a decision to include advertising on that … (funda kabanzi)

Ever since the "What's new with Firefox" page contained an ad for a movie, I want to disable it as I find it objectionable that a decision to include advertising on that page was made. How does one disable this page from being displayed after Firefox is updated and restarted?

Asked by brian234 5 izinyanga ezidlule

Answered by brian234 5 izinyanga ezidlule

  • Kusonjululiwe

Cannot play CNN videos

I cannot play CNN videos in Firefox. They will not start. I can play them in Microsoft Edge and on my iPhone. I can play other videos in Firefox from, say, YouTube. It's… (funda kabanzi)

I cannot play CNN videos in Firefox. They will not start. I can play them in Microsoft Edge and on my iPhone. I can play other videos in Firefox from, say, YouTube. It's just CNN that seems to be the problem. I have a Windows 10 PC.

Asked by Hewitt Rose 5 izinyanga ezidlule

Answered by Hewitt Rose 5 izinyanga ezidlule

  • Kusonjululiwe

https://www.washingtonpost.com/ loading issue on firefox

When I open https://www.washingtonpost.com/ it loads but after a few seconds it goes blank. This started a few days ago and only happens on firefox. … (funda kabanzi)

When I open https://www.washingtonpost.com/ it loads but after a few seconds it goes blank. This started a few days ago and only happens on firefox.

Asked by TVLoC 5 izinyanga ezidlule

Answered by FredMcD 5 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Access to REI denied on Firefox WHY?

Please explain: Access Denied You don't have permission to access "http://www.rei.com/user/login" on this server. Reference #18.f697c68.1648515585.37d0ad20 … (funda kabanzi)

Please explain: Access Denied You don't have permission to access "http://www.rei.com/user/login" on this server.

Reference #18.f697c68.1648515585.37d0ad20

Asked by xueshg12 6 izinyanga ezidlule

Answered by xueshg12 6 izinyanga ezidlule

  • Kusonjululiwe

Recover Firefox Notes

Greetings. I have recently refreshed Firefox Nightly, and I'm wondering if the notes I took previously with the Firefox Notes addon can be retrieved anywhere on my comput… (funda kabanzi)

Greetings. I have recently refreshed Firefox Nightly, and I'm wondering if the notes I took previously with the Firefox Notes addon can be retrieved anywhere on my computer. I still have the Old Firefox Data folder generated by the refresh, if that's any help.

Thank you kindly for your time.

Asked by Andrea 1 usuku oludlule

Answered by jscher2000 - Support Volunteer 1 usuku oludlule

  • Kusonjululiwe

Tried Everything, Still no sound on Firefox!

OK, I have read (ad nauseum) every Fix to not getting sound while using Firefox. I disabled Hardware accelerated Graphics, Cleared cache, cleared history, disabled all ad… (funda kabanzi)

OK, I have read (ad nauseum) every Fix to not getting sound while using Firefox. I disabled Hardware accelerated Graphics, Cleared cache, cleared history, disabled all addons, updated Firefox, uninstalled and reinstalled Firefox, etc. Nothing has brought the sound back.

I have sound on my computer and on games and in Google Chrome and Microsoft Edge but not Firefox. Anyone know something that I may be missing? PLEASE HELP! I wish Mozilla had Tech Support! :(

Asked by waandrsn 6 ezinsukwini ezidlule

Answered by jonzn4SUSE 5 ezinsukwini ezidlule

  • Kusonjululiwe

.Jpeg images don't zoom smaller in Firefox (they do in Safari)

Hi All, I' m having the issue that .jpeg images don't zoom smaller in Firefox (they do in Safari). I'm performing cmd-+/- on a Mac keyboard. Any ideas? Thank you, Russ M.… (funda kabanzi)

Hi All,

I' m having the issue that .jpeg images don't zoom smaller in Firefox (they do in Safari). I'm performing cmd-+/- on a Mac keyboard.

Any ideas?

Thank you, Russ M.

Asked by contactruss 6 ezinsukwini ezidlule

Answered by cor-el 6 ezinsukwini ezidlule

  • Kusonjululiwe

very small cursor on Firefox via snap after upgrading to ubuntu 22.04.1 LTS

HELLO very small cursor on Firefox windows (on all other windows the cursor size is normal) via snap after upgrading to ubuntu 22.04.1 LTS. how can i change it? Thank yo… (funda kabanzi)

HELLO very small cursor on Firefox windows (on all other windows the cursor size is normal) via snap after upgrading to ubuntu 22.04.1 LTS. how can i change it? Thank you

Asked by haimco2022 6 ezinsukwini ezidlule

Answered by haimco2022 3 ezinsukwini ezidlule

  • Kusonjululiwe

Address bar bug after opening Firefox

After opening a new window in Firefox, it automatically enters and selects everything in the address bar. this has been happening since I downloaded the latest update for… (funda kabanzi)

After opening a new window in Firefox, it automatically enters and selects everything in the address bar. this has been happening since I downloaded the latest update for Windows 10 (64-bit). I can't find any option to prevent this from happening. whatever is happening there, it's not useful to me.

Asked by laniakea_0 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

  • Kusonjululiwe

GMail log in

After several years using Firefox my log in to GMail ceased to work. The address shown (https://mail.google.com/mail/u/0/?pli=1) when I tried to log in produced no respon… (funda kabanzi)

After several years using Firefox my log in to GMail ceased to work. The address shown (https://mail.google.com/mail/u/0/?pli=1) when I tried to log in produced no response whatsoever. Other websites loaded normally.

I tried Chrome instead and logged in successfully. I have restarted my computer but the problem remains.

Asked by geoffrey.collinge 1 isonto elidlule

Answered by geoffrey.collinge 5 ezinsukwini ezidlule

  • Kusonjululiwe

how to uninstall today's Firefox 105.0 update?

Today's 105.0 Firefox update rendered my NYTimes Wordle page unusable -- a big empty [ad?] space has been inserted at the top of page, forcing the game halfway down the p… (funda kabanzi)

Today's 105.0 Firefox update rendered my NYTimes Wordle page unusable -- a big empty [ad?] space has been inserted at the top of page, forcing the game halfway down the page (https://www.nytimes.com/games/wordle/index.html). The PC keyboard is still connected (I can enter letters in the puzzle grid) but the mouse is not connected so I cannot scroll the page, cannot bring the pictorial keyboard into view.

How can I uninstall the 105.0 update?

Thanks, Gail

Asked by gailflei 1 isonto elidlule

Answered by gailflei 1 isonto elidlule

  • Kusonjululiwe

Dynamic text selection doesn't work

Selecting text on any page, there's no visual feedback of what is selected until mouse is released. There's no feedback that selection starts when mouse button is pressed… (funda kabanzi)

Selecting text on any page, there's no visual feedback of what is selected until mouse is released.

There's no feedback that selection starts when mouse button is pressed down, no visual feedback while moving the mouse with the button pressed and only upon releasing the button do I get to see the selection.

Selecting works fine in other browsers (chromium) and was working the other day before I did a fresh install of Ubuntu 22.04 (was using 20.04 before) wiping my previous Firefox. So this issue is on an almost vanilla Firefox version 104.0.2.

(Incidentally I can highlight that version number and only that version number in the about-box and I get continuous dynamic feedback of what part of the version number I highlight, but nowhere else in Firefox.)

Asked by Local_Minimum 1 isonto elidlule

Answered by Local_Minimum 1 isonto elidlule

  • Kusonjululiwe

Unable to delete emails in yahoo

I am unable to delete my emails on Yahoo through Firefox. The trashcan icons on the left side next to the trash tab are missing. The entire upper toolbar doesn't work (… (funda kabanzi)

I am unable to delete my emails on Yahoo through Firefox. The trashcan icons on the left side next to the trash tab are missing. The entire upper toolbar doesn't work (the click all box, the delete icon, etc.). I cannot even delete the emails themselves from inside the email.

 This started about 5 days ago.  The deletion of emails work just fine through chrome.

Asked by xeno_6804 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

  • Kusonjululiwe

104.0.2 Add-On Extension Icons NOT showing.

New Lenovo Desktop ThinkCentre, 16GB RAM, Three 1TB Drives, Windows 11 Pro 64bit, Firefox 104.02 (I don't remember when exactly the icons disappeared - I have been wor… (funda kabanzi)

New Lenovo Desktop ThinkCentre, 16GB RAM, Three 1TB Drives, Windows 11 Pro 64bit, Firefox 104.02 (I don't remember when exactly the icons disappeared - I have been working offline until today - I unplug from the internet unless I'm using it, to try to keep Microsoft out of my PC as much as possible - I'm really considering going back to Linux.)


Add-On Extension Icons are NOT showing. Complicated, but non-working, answers to this problem provided on the internet more than once over the years!

I need to get to some work items from my OneTab saves and cannot.

HOW can I install an older version over this one? HOW can wait to install new versions until they have been tested? HOW can I switch to only get "long term support" versions?

Thanks, Margaret Fennell

P.S. Is there a way to suggest to DuckDuckGo that they SORT their search results BY DATE the article was written and show the dates in the search results? That seems like a DUH.... to me.

Asked by Anne 1 isonto elidlule

Answered by cor-el 1 isonto elidlule

  • Ikhiyiwe

Account Recovery

I am trying to login with my personal email account, but it is saying that it is not the primary email on that account. I have no idea what another email would be that I … (funda kabanzi)

I am trying to login with my personal email account, but it is saying that it is not the primary email on that account. I have no idea what another email would be that I used for that account. Is there any way that I can reset this so I can use my primary email as an email for a firefox account? I do not care if I have to reset and start from scratch as I do not (yet) have any paid Mozilla services on the account.

I am now contacting support directly via email but do not know how to delete this thread.

Asked by devonf 1 isonto elidlule

Last reply by Dropa 1 isonto elidlule

  • Kusonjululiwe

Unable to Sign in with

I am unable to sign in with google on Firefox. I have disabled all my add-ons. Have popups turned on and still I cannot click on the lock in Google link on. I have also n… (funda kabanzi)

I am unable to sign in with google on Firefox. I have disabled all my add-ons. Have popups turned on and still I cannot click on the lock in Google link on. I have also noticed that I am unable to sign in using Facebook on another website. Ity appears as if I am not getting pop-ups but I don't have popups turned off. I have restarted Firefox and still no joy.

Any help or advice would be greatly appreciated.

Asked by Emma 1 isonto elidlule

Answered by Emma 1 isonto elidlule