I-Firefox Community Forum

i have checked my mouse settings and reset everything but no change,,this started after a windows update, so i went in and uninstalled the update but did not fix the problem..i don't know how better to explain it, the scroll just stopped working while trying to scroll web pages,when i try to scroll the page doesn't move ., if i move my pointer over to the right side where the indicator of where you have scrolled to is and i click under it to scroll down and sometimes it kindof goes crazy and scrolls through many,many pages instantly...i hope all this some sense to you computer gurus cause i have tried everything that i know...thanks for giving it a shot..i use firefox browser and windows 11

I keep having problems with Firefox hanging or disconnecting. I have followed all the steps in the [Hanging] page, and I still have to shut it down and restart it often, sometimes as much as several times a day. I also frequently have to force quit the browser, or I get a message saying "Firefox is open, but not responding" when I try to restart it.

Since a while, I think it is since I created an extra testprofile with "firefox-esr -P", but I've set my main profile as default again

When opening a link in another program than firefox I get always: a popup "Close Firefox" "Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile."

I do have both firefox and firefox esr, I usually use regular firefox the second came with the debian 13 repository.

I keep the esr to test display issues for reproducibility on my personal desktop, because I manage debian 13 kiosk-style desktops with firefox-esr.

(I noticed also that the regular firefox profiles can not be opened in firefox esr, so I use an extra profile for esr)

Windows 10 B650M PG RIptide WiFi (BIOS 3.5) Ryzen 5 7600 RTX 2060 Super (driver 596.36, output to LG C1 over HDMI at 4K 120Hz with certified cable) 16GB DDR5

This issue has been happening for about 1-2 months.

When Firefox is open on my computer, my cursor will randomly lower its frame rate to a very low number, probably below 15 FPS. It doesn't matter what I'm doing, just having Firefox open, even in the background, causes this to happen. No such issues in other chrome-based browsers with or without hardware acceleration enabled. I have disabled all extensions and still encounter the problem.

Disabling hardware acceleration does fix this issue, but then the web, and even high resolution videos, become laggy or choppy as a result. Which is very uncharacteristic for my system, because I remember it being quite snappy in software mode on the my same CPU in the past. So something seems to have gone wrong in recent months that makes acceleration in general poor, with or without hardware acceleration on.

latest update seems to have broken firefox 155.0.1. It opens but then becomes unresponsive. Two different PC, both win 10. How can I revert to previous?

I can not get extra info from troubleshooting page cause FF won't open so as to be used.

I've just now noticed that whenever I open the website hxxps://www.hex-rays.com it will hang without finishing loading for a couple of seconds, then the entire browser will freeze. I've already tried on a new profile, verified that no addons or plugins are installed there, and no DLLs hooked into the process. This happens on my physical PC and in an (almost unused) VM, with an ancient version 134.0 and the latest 149.0.

Can anyone else replicate this? Should I create a bug report?

Firefox runs real slow when I changed screens. Sometimes many seconds, things just quit working screen goes blank.

Sometimes it goes to wrong screen. I do not know how to reinstall or update. I would like to talk to a person I am old. I have no technical ability at all. I am confused by all instructions online. Please help me

I have been using Firefox for many, many years. As of late I find it is constantly slowing or freezing and when I check with taskmanager I find Firefox has opened and is running as many as 85 processes. I have tried the recommended methods of limiting it...but the performance options do not provide the ability to limit processes as set out in the instructions....and changing the browser.tabs.remote.autostart to false also did not work. If I can't fix this, I will have to stop using Firefox. I am using version 144.0

Current firefox version: 155.0

Since the last few updates, update frequency of title bar of inactive tabs slows down over time. Sometimes there is important info in title bar that should be updated frequently. Are there any flags in about:config that can be reverted to achieve that?

Firefox version: 153.0.4 / Windows 11 25H2 26200.9168

Attached are images showing the performance settings and the active extensions in case any of them proves to be responsible for the problem.

Yesterday I noticed a horizontal screen tear when scrolling down through sites like X(Twitter), YouTube, GMail, Reddit etc. I immediately checked my performance options and they were deselected. I activated them again, but this did not solve the problem, I also tried to active some layers in about:config but those were already activated. Checked Nvidia settings too, vsync is on, Edge is not affected, Chrome is not affected, even installed Waterfox to see if only Firefox-based browsers are affected, but that one was OK too.

Last resort was to refresh the Firefox installation from the uninstall utility. After the refresh and all settings/extensions got auto-reinstalled, the screen tear got fixed. I left the PC running over night and when I accessed Firefox again this morning, the screen tear problem was back. However, now, the performance options are disabled, and if I try to enable them and restart Firefox, the options get disabled again.

Would really appreciate it if anyone could provide a solution that does not involve refreshing Firefox daily.

My hardware is low end from 2016, Pentium 3825U, HD Graphics, and 4gigs of RAM. In the old times, the browser was fast, but this year it has slowed down so bad. I needed to switch to Thorium browser because Firefox became so heavy, using too much RAM and CPU. Please make the browser light, fast, and good for old systems again! (I want to use Firefox back)

This computer works fine with Firefox, but on my other one it opens to Sorry, we're having trouble getting your pages back. I don't want them back. But Ok, I'll go along with you. Try Start New Session: just buffers. View Previous Tabs? Can't remove the checks. Just buffers. I end up either shutting it down myself through Task Manger (no other way works) or waiting for the popup that Firefox isn't working, what do I want to do? I can't close it with the X. Restarting and shutting down then turning on the computer again didn't do any good.

I had this problem a few months ago, but not as severe. Hard booting worked, and as long as I specifically exited Firefox at the end, with the drop down menu, I could use Firefox. Now I can't use it on my other computer, which is where I prefer to work. I have to use something worse.

I'm unable to do much with Firefox now.

Chrome works fine. I'm using it (unfortunately) now in order to contact you.

When using FIrefox, it starts and does some partial loading, but then stops responding. On the default Firefox startup, about 1/2 of the "thought provoking story" pictures load. If I go directly to Youtube, for example, again....it starts loading then "hangs".

I can't close Firefox either: the window closes, but it's still running. If I attempt to restart it after closing, I get a "Firefox still running" error (which also won't close it.) Windows task manager will shut down the 5-10 (it varies) Firefox processes.

Tried checking for updates. That also gets stuck trying (let it try for about 10 minutes). Don't see any "reinstall" option.

Tried "Refresh Firefox" (fails....Firefox won't close). Tried "Clear startup Cache)" (same) Tried "Troubleshooting Mode)" (same)

Should I delete it and download again?

I have a problem with 'efficiency mode' in Windows 11. Windows 11 forcefully puts many of Firefox's tasks into efficiency mode marked by green leaves within task manager in processes tab. It doesn't seem to do this to anything else except Steam Client WebHelper. My Laptop is always in max performance mode in all possible settings as it is always plugged in (this does not influence efficiency mode). It slows down performance making things take longer to load and might even break them. If you try to enable efficiency mode on a task it even warns you of this: 'Efficiency mode will lower process priority and improve power efficiency but may cause instability for certain processes. Do you want to continue?' There is no way to permanently disable it. Currently out of 19 tasks 8 are in efficiency after I woke up my laptop from sleep (I have 5 tabs open). Only way to stop it is to manually disable each one by one (right click on each task and disable efficiency mode). But Windows 11 will turn them back on automatically usually within a few seconds (it seems to depend on opening new tabs, reloading them or waking up the PC from sleep mode). From looking it up online there seems to be a way to disable it in browser on Edge and Chrome but that might be something else (I do not use the so I'm not sure). There was a solution for Chrome but it doesn't work on Firefox.

Is there any way this can be disabled permanently through Firefox or Windows 11?

I'm having an issue where when you try to do things in-browser, Firefox freezes, puts up a grey screen and holds this way for a few seconds. Scrolling and video seem to trigger it most often. Repeatability is nominal; sometimes I have no problem, sometimes every action I try to take results in another fit of grey screens and freezing.

I'm using version 153.0.3 64bit on Windows 10.

In 2024-25 Microsoft Edge gained the ability to limit the usage of physical RAM that the processes uses. Once that limit is reached tabs are put to sleep or are unloaded. So a user of Microsoft Edge could restrict the memory usage to say 1GB or 2GB or 3GB and so on till the maximum available physical RAM.

Does Firefox have such an ability? Is there some flag or settings in about:config that can be enabled for a similar feature to be used? Does Firefox have ability to put tabs to sleep once SWAP is started to be used? Is there some flag or settings in about:config that can be enabled for a similar feature to be used?

If none of one of the above is not available with Firefox then will Firefox add this feature as part of the browser in the future?

Hello! Today I stuck with problem in my system: after minor package update, hardware acceleration was broke. In past, I stuck with same problem after total pc upgrade (AMD -> NVIDIA GPU, another might be unnecesary), and somehow I fixed it, but i dont remember what exactly fixed it. Can someone please help me turn hardware acceleration on this time? My searching the key arround didn`t helped, but i found in about:support line which notes that firefox unrecognized my videocard etc. My specs: kernel: 6.17.1-zen1-1-zen driver: nvidia-dkms-580.95.05-1 videocard: GTX 1080 TI DE: gnome 49 with Wayland

Tips that ive tried: Tried to make all as wrote in archwiki Tried to install an nvidia vaapi implementor Made some random steps from internet, without effect(maybe thats why hardware acceleration doesent work??)

theres also about:support page attached