How can I get an unlock code, Mozilla has locked my account?

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why wou… (funda kabanzi)

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords.

Thanks,

Joe

Open 1 7 306

How do i revert the new graphical interface? its AWFUL! plz no rounded corners

How do i revert the new graphical interface? I do not like the new rounded corners and the new themes that are shoved down our throat. Why does mozilla like to do this to… (funda kabanzi)

How do i revert the new graphical interface? I do not like the new rounded corners and the new themes that are shoved down our throat.

Why does mozilla like to do this to us ?

I had to find and download firefox 156. BUT Because 157 already installed itself in the bg, it also updated the user PROFILE which OFCOURSE it is not recognised by previous vers 156. Its corrupted by 157 and wont work with 156.

After 2 h of messing around with installs and profiles i COULDNT MAKE IT WORK. And now i have to watch this stupid UNPROFESIONAL GUI and i had to make an account on the forums to post this and try anbd find a way around and ofcourse i did because theres smarter ppl out there than those who work at mozilla. ( im reffering to the sollution with the browser.nova.disabled)

Open 5 7

Revert or customize appearance

Hello. I really dislike the new appearance of firefox, from the rounded buttons/tabs to the color scheme being everywhere. Is there a way to revert to the previous appear… (funda kabanzi)

Hello. I really dislike the new appearance of firefox, from the rounded buttons/tabs to the color scheme being everywhere. Is there a way to revert to the previous appearance, or customize these things?

thank you in advance!

Open 4 7

Massive issues since most recent Firefox update.

Hello! Since the latest update to Firefox (153, I believe) my Firefox has not worked. It starts up perfectly fine, but quickly freezes, becomes non-responsive, and needs … (funda kabanzi)

Hello! Since the latest update to Firefox (153, I believe) my Firefox has not worked. It starts up perfectly fine, but quickly freezes, becomes non-responsive, and needs to be closed. No matter how many times I attempt to open it, the same thing occurs. There’s been been occasions where it hasn’t frozen immediately so I have been able to turn off hardware acceleration as well as remove my theme and disable all my add-ons/extensions, but this has done nothing. Creating a new profile does not help, nor does trying Safe Mode: the same thing happens no matter what. I tried to reinstall the update, but this also did nothing. I haven’t yet tried to uninstall & reinstall or do a Firefox refresh as those are my last resorts and I won’t do them unless I’m sure they’ll make a difference. I haven’t downloaded any new extensions recently, and this only started happening after the most recent update. I’m not sure what else I can try at this point, and am very frustrated.

Open 55 7 335

157 COLORs?

So that I don't uninstall it right away, I need instructions on how to disable this extremely ugly color scheme and design. Does Firefox want to lose its last remaining u… (funda kabanzi)

So that I don't uninstall it right away, I need instructions on how to disable this extremely ugly color scheme and design. Does Firefox want to lose its last remaining users to Chrome, too?

Why would something like this be changed without my consent? That's probably the biggest insult I've ever experienced.

Open 13 6 20

Why do you force customization updates that are unwanted/unneeded?

It would be greatly appreciated if the browser didn't update with adding a new default customization. If there's a way to revert back to the old browser, I would prefer t… (funda kabanzi)

It would be greatly appreciated if the browser didn't update with adding a new default customization. If there's a way to revert back to the old browser, I would prefer that over the extra customization any day.

Open 1 6 10

Revert visual update?

How can I reverse the recent visual update without going back to an older version of Firefox? I'll go back if I have to, but if it's not necessary, that would be nice. Th… (funda kabanzi)

How can I reverse the recent visual update without going back to an older version of Firefox? I'll go back if I have to, but if it's not necessary, that would be nice.

The current version is styled with oval/circular shapes. I would like to keep the box-like shapes from before this update.

Open 1 6

How to return previous style of Mozilla?

Today, October 1st, Firefox was updated on my computer, and I really don’t like the new design. The upper part of the browser is now much brighter and draws too much atte… (funda kabanzi)

Today, October 1st, Firefox was updated on my computer, and I really don’t like the new design. The upper part of the browser is now much brighter and draws too much attention. The tabs also have a more rounded shape. I personally preferred the previous design, where the tabs were rectangular with slightly rounded corners - it looked cleaner and matched the rest of the browser better. I also don’t understand why the active tab is now highlighted so strongly. Previously, the active tab was simply a little lighter than the inactive ones, which felt much more subtle and comfortable. Is there a way to restore the previous design completely - with the gray upper browser area, the previous tab shape, and a less prominent active-tab highlight?

Thanks!

Solved 10 6 31

Firefox 157 won't save downloads properly, just upgraded today from 156 and didn't have a problem before.

Today I upgraded to v157 and since then can't download files properly. I thought it wasn't doing anything, but on checking my Downloads folder found that it was saving f… (funda kabanzi)

Today I upgraded to v157 and since then can't download files properly. I thought it wasn't doing anything, but on checking my Downloads folder found that it was saving files in there but with random file names and adding .part to the end. My settings haven't changed, "always ask" is checked, but it doesn't ask me where to save, just puts it in Downloads. This has never happened before. I tried changing the file download location and it downloaded to the specified folder but still without asking). I can remove the .part and the file will open, but I don't know how to stop it doing this. I never had this problem before upgrading to 157. Can someone tell me how to fix this or is it a glitch in v157? Many thanks

Solved 5 6 10

Extremely Laggy YouTube Performance After Update To Version 157.0

Since I updated to version 157.0, my YouTube is performing extremely slow. I haven's changed any settings since the update. Any help would be appreciated. Thank you! … (funda kabanzi)

Since I updated to version 157.0, my YouTube is performing extremely slow. I haven's changed any settings since the update. Any help would be appreciated. Thank you!

Open 1 6

Google search from search bar triggers Captcha

My current version of Firefox is 151.0.4 (64-bit) & for the past 2 weeks or so every time I use the search bar to google something it triggers one of those "We've det… (funda kabanzi)

My current version of Firefox is 151.0.4 (64-bit) & for the past 2 weeks or so every time I use the search bar to google something it triggers one of those "We've detected unusual activity from your network" requiring a Captcha. At first I tried all of the typical stuff [antivirus, vpn, extensions, etc...] to make sure that wasn't the issue. But as of yesterday & confirmed today I can actually go to Google's website first & do the search from there with no issue & no captcha.

So, whatever the issue is has to do specifically with doing the search via the search bar... for some reason. Is this a bug in the browser, or is there perhaps some setting that could cause this to happen in the about:config page? Though, I doubt a setting could be it because I've changed the settings I've changed now for years without causing this issue.

Solved 7 6 1298

How do I get rid of that new sidebar?

How do I get rid of that new sidebar, the slim section? It is totally wasted space! I just want my bookmarks there without that sidebar taking up real estate. It is total… (funda kabanzi)

How do I get rid of that new sidebar, the slim section? It is totally wasted space! I just want my bookmarks there without that sidebar taking up real estate. It is totally useless for me! Sometimes you just need to leave things alone.

Open 1 5 20

Revert to old firefox look

Is there any way to revert to the old Firefox style before the update to 157.0 without downgrading? Bit too round for my taste and it's not as easy to recognise favicons,… (funda kabanzi)

Is there any way to revert to the old Firefox style before the update to 157.0 without downgrading? Bit too round for my taste and it's not as easy to recognise favicons, read tab names, and read bookmarks with the weird colour gradient in the background

Solved 3 5 30

As of a couple days ago, when I right-click on Save Image As..., nothing happens. This is after 20 years of it working fine almost daily.

I'm running Firefox 157.0 on MacOS Tahoe 26.6.2. The same lack of result occurs in all websites. I restarted the computer (several times), reinstalled Firefox, tested in … (funda kabanzi)

I'm running Firefox 157.0 on MacOS Tahoe 26.6.2. The same lack of result occurs in all websites. I restarted the computer (several times), reinstalled Firefox, tested in troubleshoot mode, checked download settings, deleted history, blah, blah, blah. Nothing has worked, except to skip Save Image As... and switch to drag-and-drop.

Why would this suddenly happen after decades and thousands of successful uses of Save Image As...?

What other options do I have to restore Save Image As...?

Open 2 5

How Do You Get Rid Of This Awful New Upate?

Firefox just forced a terrible update on me that makes everything look round and different and I hate it so much. I don't understand why they think people want things to… (funda kabanzi)

Firefox just forced a terrible update on me that makes everything look round and different and I hate it so much. I don't understand why they think people want things to change all the time instead of being allowed to get familiar with something and now have it change on you without even asking if you want it to change!

Open 4 5 10