Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Some sites won't load

Several sites I use (Yahoo, American Thinker) and occasionally other random sites won't load when I use your Add-Ons Privacy Badger, and Ublock. I get server can't be rea… (funda kabanzi)

Several sites I use (Yahoo, American Thinker) and occasionally other random sites won't load when I use your Add-Ons Privacy Badger, and Ublock. I get server can't be reached errors. I use ESET as my security app. Suggestions?

Asked by kuma1947 10 izinyanga ezidlule

Last reply by FredMcD 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox is somewhat randomly freezing upon opening something in a new tab, and on starting afterwards

Seemingly randomly, when opening a new tab, FF freezes up completely. This has only started happening today. After starting my PC, I opened up FF. Upon opening Dicord in… (funda kabanzi)

Seemingly randomly, when opening a new tab, FF freezes up completely.

This has only started happening today. After starting my PC, I opened up FF. Upon opening Dicord in a tab (3rd tab, YouTube and Twitter were previous and still open) and clicking on it while loading, it froze. A white line appeared at the top, and FF overlapped, and thus hid, my task bar. Waiting (5 min) did nothing, so I clicked and the "... is not responding" dialogue popped up, and I closed it.

Upon starting again, it restored the tabs that were previously open. I could swap between use them normally. However, when I opened a link in a new tab, it froze again.

After another restart, not even the new empty tab would load, freezing again, and every try afterwards.

Starting in troubleshooting mode or reseting did nothing (though I may not have waited long enough, an 'Old Firefox Data' folder was created and filled, but no window opened). I ran the installer again, which resulted in me having to redo some Addon settings, but worked fine for a while (~1h maybe?), before freezing again. A PC restart fixed it again for a longer while, but then it happened again, this time while trying to write this. Additionally, there was a freeze while clicking into the Subject field here, after which the even the new tabs froze again.

Another PC restart seems to have allowed me to use FF again, while I tipped this on my phone.

Hardware acceleration is off, History deletes every time I close FF, Addons on or off don't seem to matter. CPU and RAM aren't even near fully used. Drivers are up to date, Windows as well. (Running a System File Check right now, as I have upgraded to Win10 only a few days ago, although I was able to use FF during those days without issue, and the PC has been shut down in between as well. The SFC said it found and repaired files, though it didnt say anything other than that, so that might just be a "We found no issues and fixed those." translation kinda thing.)

I really don't know what else to do.

Asked by Celepito 9 izinyanga ezidlule

Last reply by lewyes 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox crashes

Firefox periodically crashes several times a day over the past few months. The last few days, Firefox began to crash almost every time when i try to open absolutely diffe… (funda kabanzi)

Firefox periodically crashes several times a day over the past few months. The last few days, Firefox began to crash almost every time when i try to open absolutely different web sites. All other software i use and other browsers don't crash at all.

Asked by vlad7799199 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

PDFs used to save automatically to downloads, now it prompts me every time

Hey there, I use Adobe Acrobat Pro to open PDFs for work. It always worked fine, set up to automatically open PDFs in Adobe, and they save to Downloads folder. For some r… (funda kabanzi)

Hey there,

I use Adobe Acrobat Pro to open PDFs for work. It always worked fine, set up to automatically open PDFs in Adobe, and they save to Downloads folder. For some reason now, after an update, the PDF always pulls up a save box and asks me to name the file (significantly slows down workflow). This only happened after an update.

I've figured out that the issue is related to a way that the PDFs are generated. So if I click it via a link that ends in .html instead of .pdf, it assumes it's a webpage and opens the pdf link in browser, and from there I have to click save, and then I'm prompted to type in the file name.

If I open a PDF link that's an actual .pdf file URL, then it saves to Downloads automatically and names the file "contractfile-1111" or whatever, numbered consecutively. Any ideas on how to get around this?

Thanks

Asked by peter.wolkow 5 izinyanga ezidlule

Last reply by user104147805413306348376805769878442569366 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox on macOS 11.2.3 (20D91) enters dark-mode, but won't leave.

Hello altogether. I sat up my MacBook to automatically enter light or dark mode. Firefox enters dark mode as expected but won't leave. Even if I restart the MacBook the n… (funda kabanzi)

Hello altogether. I sat up my MacBook to automatically enter light or dark mode. Firefox enters dark mode as expected but won't leave. Even if I restart the MacBook the next day, while the system boots with light mode enabled, Firefox will remain in dark mode.

To change this temporarily, I have to open the macOS settings and enable light mode. Firefox now change to light mode and stays in light mode, even if I again re-enable the automatic changing in the macOS settings.

Later those days, Firefox enters dark mode as expected but won't leave, like described before.

Is this a known bug? Anything else I can try?

Thanks for reading, looking forward to a possible solution.

Asked by plausibel 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Copy-Paste Images from Firefox to Discord causes duplicated images

I use Firefox a lot, and a couple of months ago, it started duplicating images whenever I ctrl-v'd the images into discord. Since then, I've completely reinstalled firefo… (funda kabanzi)

I use Firefox a lot, and a couple of months ago, it started duplicating images whenever I ctrl-v'd the images into discord. Since then, I've completely reinstalled firefox several times, with no addons-I also tried the beta and nightly versions, and even Waterfox, and still run into this problem. It seems to be an issue that strikes a lot of firefox users, and I haven't been able to find a fix yet.

In short: copy image paste image into discord (it doesn't matter if it's ctrl-v or right click paste) two images are attached to the message instead of one

This only happens to some images, mainly .pngs. I have no idea what is causing this problem and I would appreciate some kind of fix.

Asked by DH 11 izinyanga ezidlule

Last reply by cor-el 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Secure Connection Failed An error occurred during a connection to www.google.com. SSL peer was not expecting a handshake message it received. Error code: SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT

Secure Connection Failed An error occurred during a connection to www.google.com. SSL peer was not expecting a handshake message it received. Error code: SSL_ERROR_HAND… (funda kabanzi)

Secure Connection Failed An error occurred during a connection to www.google.com. SSL peer was not expecting a handshake message it received. Error code: SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.


This is happening to literally anything related to Google. Be it gmail, google forms, google docs etc. If I wait for 10-15mins then it starts working. Then after some time again this problem persists. This happening only in Firefox and not Chrome or related browsers like Brave. So what is the problem?

Asked by Satyapragyan Das 10 izinyanga ezidlule

Last reply by FredMcD 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Drag and Drop PDFs and Office files not working in Outlook

Hi, there! I was able to drag and drop directly from my dropbox to outlook in firefox as of Friday. This morning, I can no longer do that. I'm only trying to attach docum… (funda kabanzi)

Hi, there! I was able to drag and drop directly from my dropbox to outlook in firefox as of Friday. This morning, I can no longer do that. I'm only trying to attach documents (PDF, Office docs) to email in Outlook, and it still works in other browsers like Safari, jut not on Firefox. I need help getting the option to work again. I am on a MAC 10.13.6 with the latest Firefox updates. I thought it might be my computer but with it working in other browsers, I wanted to see if I could get it fixed here. Thanks!

Asked by elizabeth19 8 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Network Protocol problems

After the latest Firefox update, some of my sites are returning "Network Protocol" Errors. I can log in on other browsers, but Firefox is the one I normally use. … (funda kabanzi)

After the latest Firefox update, some of my sites are returning "Network Protocol" Errors. I can log in on other browsers, but Firefox is the one I normally use.

Asked by dad4204 7 izinyanga ezidlule

Last reply by Dropa 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Access Denied and 403 Responses

When navigating within retailer web sites, some clicks, such as searching for their nearest branch, consistently produce an Access Denied message, such as the following o… (funda kabanzi)

When navigating within retailer web sites, some clicks, such as searching for their nearest branch, consistently produce an Access Denied message, such as the following one:

Access Denied You don't have permission to access "http://www.argos.co.uk/stores/?" on this server.

Reference #18.d639dd58.1652362340.afeb7586

I get a similar response when trying to open some web sites, such as Sainsburys.co.uk which has just responded with the following 403 message:

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: 0n5le1zhQCuf0_pKJpVKjuKasKFKRNYhMr3zpIde_UuAx0dBE1hhlw==

Are such searches controlled via Firefox? If so, do I need to change a Firefox setting to overcome the problem?

Asked by a.mcpherson832 6 izinyanga ezidlule

Last reply by Dropa 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox printing problem

Recently I've noticed that I am unable to print from Firefox. It doesn't matter if I print to a PDF or a real printer: I get the same error every time: "Print Preview Err… (funda kabanzi)

Recently I've noticed that I am unable to print from Firefox. It doesn't matter if I print to a PDF or a real printer: I get the same error every time: "Print Preview Error, An error occurred while printing." If I do attempt to print to a PDF, the result is a malformed file that throws a sharing violation if I attempt to view it before closing Firefox.

I have tried all the various reset printer config settings on the help page Mozilla printer help , and even tried reinstalling FF. Everything else is OK.

Suggestions are welcome.

Asked by drmdemmer 1 unyaka odlule

Last reply by fredex 1 unyaka odlule

  • Okugcinwe kunqolobane

Cannot play media. No decoders for requested formats: video/mp4

Suddenly, most videos won't play. Upon closer inspection of the console messages, I get the following: "Cannot play media. No decoders for requested formats: video/mp… (funda kabanzi)

Suddenly, most videos won't play. Upon closer inspection of the console messages, I get the following: "Cannot play media. No decoders for requested formats: video/mp4; codecs="avc1.42E01E mp4a.40.2", video/mp4; codecs="avc1.42E01E mp4a.40.2", video/mp4; codecs="avc1.42E01E mp4a.40.2", application/x-mpegurl, video/mp4; codecs="avc1.42E01E mp4a.40.2", application/x-mpegurl"

Only on Firefox, I can play mp4 videos normally in other browsers and media players. Tried reinstalling Firefox, refreshing, restarting the browser and the computer... My about:config media.mp4.enabled is set as "TRUE".

Other messages from the console:

"[warn][id_playback] id playback error: Object { code: "DNS", description: "Device not supported", reportAs: "INFO", internalError: true } player.min.js:1:55026 [error][player_error] <empty string> Object { description: "Device not supported""

Also tried disabling hardware acceleration and restarting the browser.

I'm clueless!

Asked by igorhbst 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Downloading attachments Mozilla / Yahoo mail

Couple days ago Yahoo Mail stopped downloading attachments of any type. Only happens when using Mozilla. Yahoo mail works fine with edge and android. The following had no… (funda kabanzi)

Couple days ago Yahoo Mail stopped downloading attachments of any type. Only happens when using Mozilla. Yahoo mail works fine with edge and android. The following had no affect: (1) signing out and in to yahoo mail. (2) Clearing cache etc in Mozilla (3) rolling back recent windows updates. Occurs with all types of attachments, so not an app issue. Appreciate your help, please include only those suggestions which consider the "suddenly" part...

Asked by dejavodoo 7 izinyanga ezidlule

Last reply by drjoewebb 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

https://www.unifiedportal-mem.epfindia.gov.in/memberinterface/ site not run

Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to www.unifiedportal-mem.epfindia.gov.in. If you visit this site,… (funda kabanzi)

Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to www.unifiedportal-mem.epfindia.gov.in. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Learn more…

Asked by balbeer.269 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Couldn't load xpcom

I'm getting the error "Couldn't load XPCOM" when I try to start Firefox. This problem only started during the last Microsoft 10 update. I have completely uninstalled, i… (funda kabanzi)

I'm getting the error "Couldn't load XPCOM" when I try to start Firefox. This problem only started during the last Microsoft 10 update. I have completely uninstalled, including all folders and even the registry, multiple times. I still get the error. Can someone help?

Asked by busaccnt 8 izinyanga ezidlule

Last reply by cor-el 8 izinyanga ezidlule

Google Chrome

I have a tracking app on macOS Monterey that is following me around On Firefox settings I came cross some locations where I see Google Chrome like on page info about:home… (funda kabanzi)

I have a tracking app on macOS Monterey that is following me around

On Firefox settings I came cross some locations where I see Google Chrome like on page info about:home or Application Basics: Google Location Service Key and Google Safe browning Key. Also, on a link called Survey where there is Google forms to fill out. I don't use Google Chrome because of the issues Google Chrome creates when I go on my the websites. Why are these Google things in Firefox and is there a way to remove them?

Mahubti

Asked by Mghuhti 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox 85.0

I have a MacBook Air running MacOS X 10.15.2 Catalina with Intel HD Graphics 6000 and Firefox just updated automatically to 85.0. Since the update, I cannot launch Firefo… (funda kabanzi)

I have a MacBook Air running MacOS X 10.15.2 Catalina with Intel HD Graphics 6000 and Firefox just updated automatically to 85.0. Since the update, I cannot launch Firefox - it opens and then immediately hangs so I have to do a Force Quit as system says Firefox is not responding. Strangely, if I launch Safari first then launch Firefox, everything is OK even though I do not actively use Safari after it is launched and quit it as soon as Firefox opens. I would prefer not to have to launch Safari before starting my preferred browser. No crashes have been logged because it fails to fully open. Any ideas?

Asked by mail918 1 unyaka odlule

Last reply by Scribe 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox takes a long time to connect to Ookla speed test

Firefox became non-responsive yesterday while I browsing. This was on several profiles. If I closed FF and restarted it usually said FF was already running. I closed FF i… (funda kabanzi)

Firefox became non-responsive yesterday while I browsing. This was on several profiles. If I closed FF and restarted it usually said FF was already running. I closed FF in Task Manager but that made no difference. Rebooted the PC but to no avail. Did these several times but made no difference. However Windows 10 Edge worked.

I restored Windows 10 back a few days & then FF worked. I then updated FF from vers 94 to vers 96. Even after FF indicated it was now vers 96 it still kept checking for updates for probably 10 minutes.

Today I did a few Ookla Speedtests. After clicking “GO” it takes about 30 seconds for the test to start, which does indicate a ping of 10 ms. Ping varies a bit with every test.

If I use the Edge browser it takes only a second or two for the test to start with approx the same ping.

This almost 30 second difference is repeatable. I never noticed such a big difference between the two browsers before.

Why does FF take so long to start the speedtest after clicking "GO"? Does this have something to do with FF vers 96? Or is there something wrong with my FF installation?

Thanks for any suggestions. Thanks

Asked by Mike109 10 izinyanga ezidlule

Last reply by jonzn4SUSE 10 izinyanga ezidlule