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IT LOGOUT ALL MY ACCOUNTS AGAIN AND AGAIN

WHY IT LOGGED OUT ALL MY ACCOUNTS FROM TABS WHEN EVER I CLOSE MY BROWSER, I HAVE TO RE-LOGIN AGAIN AND AGAIN, WHICH IS SO SO FRUSTRATING..................................… (funda kabanzi)

WHY IT LOGGED OUT ALL MY ACCOUNTS FROM TABS WHEN EVER I CLOSE MY BROWSER, I HAVE TO RE-LOGIN AGAIN AND AGAIN, WHICH IS SO SO FRUSTRATING..................................

Asked by Umair Ali 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

crash while in troubleshoot mode

Hi, I'm hoping to find some help to address crashing that has been happening frequently. The most recent crash has a report ID: bp-47617fc8-55f9-4d32-8713-a4ce40240426 … (funda kabanzi)

Hi, I'm hoping to find some help to address crashing that has been happening frequently. The most recent crash has a report ID: bp-47617fc8-55f9-4d32-8713-a4ce40240426 and this happened while in 'troubleshoot' mode.

This is the link to that report: https://crash-stats.mozilla.org/report/index/47617fc8-55f9-4d32-8713-a4ce40240426

Any help in finding a fix would be appreciated. Sincere thanks, V

Asked by vhalvarez 3 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule

How to debug FF startup, not using the profiler? After reboot, FF always takes 14 minutes to start the first time.

I run the latest Firefox (v122.0.1) on Windows 11. Since last week, FF takes 14 minutes to start the first time after a boot. :-( Usually FF starts in ~3 seconds. … (funda kabanzi)

I run the latest Firefox (v122.0.1) on Windows 11.

Since last week, FF takes 14 minutes to start the first time after a boot. :-( Usually FF starts in ~3 seconds.

I reboot the laptop. I wait a minute. I start FF. Nothing happens for 14 minutes. Finally the browser window suddenly appear and everything is working normally. I exit FF (no remaining firefox.exe processes are running). I start FF again. Now it starts immediately as usual. :-) But: I reboot and start FF. Again, it takes 14 minutes to start. This is reproduceable every time.

I haven't tried to *solve* this by refreshing FF or simillar. Right now I'm more interested in debugging this and finding out what is wrong.

I found https://profiler.firefox.com/docs/#/./guide-startup-shutdown which states how to automatically start the profiler at startup.

12:40 I boot the computer, login and wait a minute. 12:43 I start CMD.EXE and run:

 cd c:\Program Files\Mozilla Firefox
 set MOZ_PROFILER_STARTUP=1
 set MOZ_PROFILER_STARTUP_ENTRIES=20000000
 set MOZ_PROFILER_STARTUP_INTERVAL=100

12:44 I run:

 firefox.exe

No GUI appear. (it won't appear until 14 minutes later) I open the Task Manager and see one (1) firefox.exe process, taking 0% cpu. (pid 17668) 12:48 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:50 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:52 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:54 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:56 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:58 The browser GUI finally appear. Everything is now normal. It is showing one (1) tab with my start-page (google) just as it should. (my Task Manager now show 12 FF processes running, with various options) 12:59 I click the icon to stop the profiling.

I open the profile. [Profile Info] says:

 Recording started: Sat 17 Feb 2024 12:58
 Recording length: 1m12s 

So my profiling data don't show what happens between 12:44 to 12:58 :-(

Just for the sake of it, I'm attaching a pic of the first 10 seconds of the profile (at 12:58).

PS: Between 12:44 and 12:58 no FF window exists at all. Alt+Tab show no FF and in Task Manager I can't do any "Window" management, it is greyed out. I.e. no FF window exists for this process.

Question 1) What should I do to debug what happens between 12:44 and 12:58?

Question 2) How can it be that it takes 14 minutes to start FF from scratch (boot) while it starts quickly (~3 seconds) if it has been started once? I mean, all firefox.exe processes are gone when I exit FF, so starting FF again should be like starting from scratch, but apparently something is different.

Question 3) Is it normal that a FF, with only one tab (https://google.com/), run 12 processes in Task Manager?

Asked by elofu17 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Firefox constantly and randomly crashing

Firefox has been crashing on me repeatedly over the past week. I tried running in Troubleshoot mode, and it still happens, so now I'm posting here per Mozilla's suggesti… (funda kabanzi)

Firefox has been crashing on me repeatedly over the past week. I tried running in Troubleshoot mode, and it still happens, so now I'm posting here per Mozilla's suggestion.  :)

I was going to paste the most recent crash report ID, but there are a huge list of them as can be seen below. Can somebody please help with this it's driving me insane?!

bp-47482473-3afc-43eb-b6b2-7382e0240401 4/1/2024, 8:57 AM View bp-56fb67fb-e741-408f-8178-af36e0240401 4/1/2024, 8:56 AM View bp-c2cf1616-e67d-4d68-9b83-6691d0240401 4/1/2024, 8:56 AM View bp-3dbaab34-400c-46f5-bd6b-f1c680240401 4/1/2024, 8:56 AM View bp-68c1dfe8-20d0-4b1a-a5e6-f86570240401 4/1/2024, 8:56 AM View bp-9d238583-6f07-4d25-a933-b685d0240401 4/1/2024, 8:56 AM View bp-b82b8434-17f0-4371-9e3b-2c0f10240401 4/1/2024, 8:56 AM View bp-8ee33753-ef1d-48af-ac85-359870240401 4/1/2024, 8:56 AM View bp-b572f2dd-c9bb-4937-a763-3d9d10240401 4/1/2024, 8:56 AM View bp-193c0cbe-47f0-44cd-a683-f72710240401 4/1/2024, 8:56 AM View bp-7db722f9-92bb-47b4-9af9-705d70240401 4/1/2024, 8:56 AM View bp-720dfdd6-ac46-40df-abd3-78d1d0240401 4/1/2024, 8:56 AM View bp-58ee92a9-cb56-408f-b0c3-5892f0240401 4/1/2024, 8:56 AM View bp-390b9f3f-dacf-4b45-887e-cc4630240401 4/1/2024, 8:56 AM View bp-4936b3c4-ce5b-4c09-8436-b0c480240401 4/1/2024, 8:56 AM View bp-91986ef7-adf7-4699-ade2-08ef50240401 4/1/2024, 8:56 AM View bp-30912374-ec93-4372-9b86-00eb10240401 4/1/2024, 8:56 AM View bp-9be4e53f-91fa-4dec-b520-090e40240401 4/1/2024, 8:56 AM View bp-3991ef0e-772f-4886-bc85-a3af60240401 4/1/2024, 8:56 AM View bp-a62b5a88-c193-47f2-bc39-b8cc80240401 4/1/2024, 8:56 AM View bp-5edac619-9ac6-4d09-94d1-5d04d0240401 4/1/2024, 8:56 AM View bp-7d78fbbe-f9c3-44d4-aa4e-5c2610240401 4/1/2024, 8:56 AM View bp-3e019c39-350e-4c72-a987-ba1580240401 4/1/2024, 8:56 AM View bp-215ff127-f56e-4473-8574-3a5fd0240401 4/1/2024, 8:56 AM View bp-80f06f03-adc6-4b50-ae7d-4e8f40240401 4/1/2024, 8:56 AM View bp-79a8cd06-aff0-46b6-93cd-043140240401 4/1/2024, 8:56 AM View bp-95521938-98db-473e-bada-bdd870240401 4/1/2024, 8:56 AM View bp-c9081a35-d2fb-4a0c-b354-4c9ef0240401 4/1/2024, 8:56 AM View bp-58848846-79ab-4cbe-a5ca-7f3780240401 4/1/2024, 8:56 AM View bp-b73e622f-00ae-4e38-a90b-a89900240401 4/1/2024, 8:56 AM View bp-5eb6f2b3-d034-4a05-b09f-7c4ed0240401 4/1/2024, 8:56 AM View bp-95d1a959-b67f-4446-a26f-b4c880240401 4/1/2024, 8:56 AM View bp-d02a1dc8-0c8b-4152-8f5a-f12140240401 4/1/2024, 8:56 AM View bp-194ac1f2-84b3-4028-9f49-a6ed80240401 4/1/2024, 8:56 AM View bp-58a95498-8358-4e1f-881c-2308e0240401 4/1/2024, 8:56 AM View bp-59fd7d49-063d-4c24-9449-a47da0240401 4/1/2024, 8:56 AM View bp-9e25329c-3aae-4c09-a889-d67ef0240406 4/5/2024, 8:38 PM View bp-76f7ae16-971c-4d8a-988a-c37bb0240406 4/5/2024, 8:38 PM View bp-2a4d73a9-d05b-4059-ba5d-5539d0240406 4/5/2024, 8:38 PM View bp-7e1f5200-0fa7-475b-9d52-c9ef50240406 4/5/2024, 8:38 PM View bp-6842a5a2-a479-4bec-bed7-8c0540240406 4/5/2024, 8:38 PM View bp-5422856b-9588-472c-9bae-da86a0240406 4/5/2024, 8:38 PM View bp-1d077966-aec0-4524-b821-8d5820240406 4/5/2024, 8:38 PM View bp-c7ab93e7-5ea8-4680-a177-317a60240406 4/5/2024, 8:38 PM View bp-852d4e2b-05c9-4027-bcad-140f90240406 4/5/2024, 8:38 PM View bp-5b9b6477-11e9-429e-bc14-33d750240406 4/5/2024, 8:38 PM View bp-568e11ca-b717-4505-abb4-d19130240406 4/5/2024, 8:38 PM View bp-bf865875-d837-4e4b-91a8-ed68c0240406 4/5/2024, 8:38 PM View bp-b65232d6-caf8-4d2e-9c4b-6d3960240406 4/5/2024, 8:38 PM View bp-d1b1a366-039b-4728-8df3-cd52d0240406 4/5/2024, 8:38 PM View

Asked by Keven 3 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule

Firefox Crashes Minutes After Start Up

I have been using an old version of Firefox (109.0.1). I am not typically using a newer version because of an essential - to me - add-on which hasn't been updated, and wh… (funda kabanzi)

I have been using an old version of Firefox (109.0.1). I am not typically using a newer version because of an essential - to me - add-on which hasn't been updated, and which doesn't work in more recent versions.

On macOS Sierra this old version of Firefox crashes. Troubleshooting mode (I was prompted a number of times) and restarting the browser appears to eventually resolve the crash, but finally there is an issue with the memory and the browser doesn't "work."

The reason for the crash given is " MozCrashReason: Failed to load critical module "resource://gre/modules/WebNavigation.jsm" "

The crash report text is reproduced below: __________________________________________________________________________________________________________________

AdapterDeviceID: 0x6821 AdapterVendorID: 0x1002 Add-ons: support%40lastpass.com:4.126.0.1,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:3.23,%7B65e41d20-f092-41b7-bb83-c6e8a9ab0f57%7D:1.2.9,firefox-prod-suspender%40firefox-workona.com:1.1.0,%7B7d2676a5-0546-4e2a-9019-aa9d8345be1e%7D:0.4.5,%7B45f2dc53-96cd-4c41-91f6-f4a73a8fb2b0%7D:5.2.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:109.0.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,amazondotcom%40search.mozilla.org:1.4,bing%40search.mozilla.org:1.4,ebay%40search.mozilla.org:1.4,google%40search.mozilla.org:1.3,wikipedia%40search.mozilla.org:1.2,ddg%40search.mozilla.org:1.3,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0 AvailablePhysicalMemory: 22274048 AvailableSwapMemory: 1025769472 BackgroundTaskMode: 0 BuildID: 20230127170202 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1709070070 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 GpuSandboxLevel: 0 GraphicsNumRenderers: 6 HeadlessMode: 0 InstallTime: 1685805973 JSOutOfMemory: Reported MacAvailableMemorySysctl: 1 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1709070001 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset MozCrashReason: Failed to load critical module "resource://gre/modules/WebNavigation.jsm" Notes: FP(D00-L1000-W00000000-T000) WR? WR+ GL Context? GL Context+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 15732736 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 41204 StartupCrash: 0 StartupTime: 1709070000 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20230127170202","version":"109.0.1","vendor":"Mozilla","displayVersion":"109.0.1","platformVersion":"109.0.1","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"16.7.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x6821","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true},{"description":null,"vendorID":"0x8086","deviceID":"0x0d26","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":null}],"monitors":[{"screenWidth":1600,"screenHeight":1200,"scale":1}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":"MacBookPro11,5","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.fixup.alternate.enabled":false,"browser.search.region":"US","browser.search.widget.inNavBar":true,"browser.startup.page":3,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.showSearchSuggestionsFirst":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"browser.urlbar.suggest.bestmatch":true,"doh-rollout.doorhanger-decision":"UIOk","extensions.formautofill.creditCards.used":2,"media.gmp-gmpopenh264.lastInstallStart":1708260927,"media.gmp-gmpopenh264.lastDownload":1700275645,"media.gmp-gmpopenh264.lastDownloadFailed":1708260927,"media.gmp-gmpopenh264.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, reason: error","media.gmp-gmpopenh264.lastUpdate":1700275646,"media.gmp-manager.lastCheck":1708260927,"media.gmp-manager.lastEmptyCheck":1707770876,"network.trr.strict_native_fallback":false,"privacy.donottrackheader.enabled":true,"signon.rememberSignons":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true,"nimbus.qa.pref-1":"default","nimbus.qa.pref-2":"default"},"sandbox":{"effectiveContentProcessLevel":3,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} Throttleable: 1 TotalPhysicalMemory: 17179869184 URL: about:blank UptimeTS: 78.50175771 Vendor: Mozilla Version: 109.0.1 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed. __________________________________________________________________________________________________________________

Asked by Shawn Weiler 4 izinyanga ezidlule

Last reply by zeroknight 4 izinyanga ezidlule

Youtube Livestream freezing, having to refresh the page to resume

While watching a livestream on Youtube it freezes, and i have to refresh the page to resume only for it to do the same thing moments later, getting really annoying as it … (funda kabanzi)

While watching a livestream on Youtube it freezes, and i have to refresh the page to resume only for it to do the same thing moments later, getting really annoying as it doesn't do it while watching normal videos.

Asked by Balto 3 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule

Repetitive update request

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. … (funda kabanzi)

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. However, 5 minutes later the window pops up again. Even after repeated attempts of updating, even doing a full restart on the computer, Firefox continues to send this window to me. The private window in the bar says about:restartrequired.

I've tried uninstalling Firefox with a fresh install as well as doing a Refresh of Firefox. Neither seem to solve this problem.

Asked by rxs621 3 izinyanga ezidlule

Last reply by Paul 2 izinyanga ezidlule

Logon Fails, Again

I posted about a month ago that I was having problems with logging on various websites with FF. A reader had me uninstall/reinstall and that fixed the issue. Now it's b… (funda kabanzi)

I posted about a month ago that I was having problems with logging on various websites with FF. A reader had me uninstall/reinstall and that fixed the issue. Now it's back again. I get error messages like "something went wrong" when trying to logon to various websites, or told to reload, but it just keeps happening. It's a bit random. No problems with Edge. I need this solved to use FF.

Asked by dbissett 4 izinyanga ezidlule

Last reply by zeroknight 4 izinyanga ezidlule

Google Maps 3D stopped working

I've used Google Maps 3d on this machine before. I don't use it all the time. Not sure at what point it stopped working, but sometime in the last 3-6 months. Windows 10 … (funda kabanzi)

I've used Google Maps 3d on this machine before. I don't use it all the time. Not sure at what point it stopped working, but sometime in the last 3-6 months.

Windows 10 Pro version 22H2 Firefox version 124.0 (64-bit) Hardware Acceleration is turned ON webgl.enable-renderer-query=TRUE webgl.enable-webgl2=TRUE webGL.disable=FALSE WebGL 2 Driver Renderer=Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0, D3D11-10.18.10.5059)

Google Maps shows the Global View as greyed out so I'm unable to use 3D. Did a test on https://get.webgl.org/. I see the spinning cube.

Any suggestions?

Asked by lisach 4 izinyanga ezidlule

Last reply by zeroknight 4 izinyanga ezidlule

tintack1966@yahoo.co.uk

hello i just wan.t to no wan.t going on it just wan.t let me in to my emaill it well let me in to my phone but want let me go in to the emaill is Firefox playing up to ni… (funda kabanzi)

hello i just wan.t to no wan.t going on it just wan.t let me in to my emaill it well let me in to my phone but want let me go in to the emaill is Firefox playing up to night its comeing up with errors but its working becus im sending you this


mr stephen bird

Asked by tintack1966 3 izinyanga ezidlule

Last reply by ixian 3 izinyanga ezidlule

Firefox Crashes 100% of the time when trying to open a file

Firefox keeps crashing whenever i open a file (i.e. Cpanel) etc. I can open web links etc fine. Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x000000000… (funda kabanzi)

Firefox keeps crashing whenever i open a file (i.e. Cpanel) etc. I can open web links etc fine.

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x0000000000000000

Not having this problem in either Edge or Chrome.

Was working fine for months until today.

Have tried new profile and refreshing windows / rebooting etc - no joy.

Any ideas?

Cheers, Dean.

Asked by deanfmail 3 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule

Some webpages don’t work in Firefox

Hello, I have just done a clean install of Firefox and this went fine, the issue I am facing is that I find Firefox runs slow and some pages of a webpage do not load up.… (funda kabanzi)

Hello,

I have just done a clean install of Firefox and this went fine, the issue I am facing is that I find Firefox runs slow and some pages of a webpage do not load up. I am running windows 10 22H2.

Any help would be appreciated

Thanks

Asked by Matthew Few 4 izinyanga ezidlule

Last reply by zeroknight 4 izinyanga ezidlule

bp-a4208c1e-5986-4f89-8217-1dd690240303

Hello, Firefox keeps crashing every 1 or 2 minutes. thats a new Endeavouros installation and firefox was pre-installed. system is fully updated. would you please assist … (funda kabanzi)

Hello, Firefox keeps crashing every 1 or 2 minutes. thats a new Endeavouros installation and firefox was pre-installed. system is fully updated.

would you please assist troubleshooting the issue

Asked by Ahmad Khalil 4 izinyanga ezidlule

Last reply by zeroknight 4 izinyanga ezidlule

Amazon UK keeps appearing and disappearing as a search option

Yesterday, Amazon disappeared from the Firefox search drop down menu and it had disappeared as an option from the list of possible search tools. Later on in the day, it r… (funda kabanzi)

Yesterday, Amazon disappeared from the Firefox search drop down menu and it had disappeared as an option from the list of possible search tools. Later on in the day, it reappeared. This morning it had disappeared. Amazon is still there, but Firefox seems disinclined to admit that. How can Firefox make Amazon stick?

Asked by cvhorie 5 izinyanga ezidlule

Last reply by TyDraniu 5 izinyanga ezidlule

122.0 Update Freezes constantly!

Ever since the latest Firefox update (122.0) my computer has been freezing/crashing not acting right to the point that I now use Brave. Can this be fixed or should I mig… (funda kabanzi)

Ever since the latest Firefox update (122.0) my computer has been freezing/crashing not acting right to the point that I now use Brave. Can this be fixed or should I migrate my bookmarks/passwords to Brave and completely uninstall Firefox forever?

Asked by kaykatz 5 izinyanga ezidlule

Last reply by Faina Whitney 5 izinyanga ezidlule

Firefox support page keeps giving me an error message over a period of many hours

I posted a question on the Firefox support page, and a support volunteer responded but his posting was not helpful and so I tried to post a reply. However, I tried sever… (funda kabanzi)

I posted a question on the Firefox support page, and a support volunteer responded but his posting was not helpful and so I tried to post a reply. However, I tried several times over a period of many hours, and was not successful because I kept getting a message that said "Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes." Some of the times that this occurred were at approximately 3:30 AM, 10:35 AM, 11:01 AM and 11:10 AM (Central Standard Time). I also tried using a different browser and still got the same message.

  What can be done to correct this problem?

Asked by Larry951 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

Browser utilizing way too much memory, prescribed fixes dont work

First off, heres my device info: Device name: HP Spectre Convertible Model 15-ch011dx Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz Installed RAM 16.0 G… (funda kabanzi)

First off, heres my device info:

Device name: HP Spectre Convertible Model 15-ch011dx

Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz

Installed RAM 16.0 GB (15.8 GB usable)

Device ID F3EDBCEE-137F-4854-B06C-912570DD1DB5

Product ID 00325-81213-26880-AAOEM

System type 64-bit operating system, x64-based processor

Pen and touch Pen and touch support with 10 touch points

Every time i use firefox with even one tab open i end up with extremely high CPU usage-50% or more on average. It causes the exact type of issues that one would expect, and after spending a hours and hours over the last month looking for solutions and implementing anything promising, it hasnt improved. Ive done config edits, countless cache clears, memory snapshots via devtools, and many many other things that have been recommended to me and nothing has helped. running the browser in troubleshoot confirms the problem isnt related to extensions/add-ons or anything like that, because cpu numbers are identical to those seen normally. increasingly i am convinced that this has to be an issue on the mozilla side. reddit confirms i am not alone in struggling with this, not by a long shot.....pls help!

Asked by Peter P 3 izinyanga ezidlule

Last reply by ixian 3 izinyanga ezidlule

Why can't Firefox copy text anymore?

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using ver… (funda kabanzi)

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using version 1.22 64 bit on windows 11. I've reinstalled Firefox but it doesn't make a difference. I've tried "Troubleshoot Mode" and it's still broken!!!

I can paste into Firefox but something has broken copy!

Asked by FirefoxUser73 5 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule