Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Pinning Extensions

Hi, there are certain extensions which will not pin to the toolbar, including (for example) google translate. I have tried refreshing, clearing the cache, deleting and re… (funda kabanzi)

Hi, there are certain extensions which will not pin to the toolbar, including (for example) google translate. I have tried refreshing, clearing the cache, deleting and reloading, all to no avail.

Asked by Bill 11 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

How to Clear Autofill list with website forms ?

How to Clear Autofill list with website forms ? The option should be under, Menu -> Privacy and Security. But it is not. Clear history does not work. These threads do… (funda kabanzi)

How to Clear Autofill list with website forms ?

The option should be under, Menu -> Privacy and Security. But it is not. Clear history does not work.

These threads does not answer or address the question: https://support.mozilla.org/en-US/questions/1320487 https://support.mozilla.org/en-US/kb/autofill-logins-firefox (out of date info) https://support.mozilla.org/en-US/questions/1328520 https://support.mozilla.org/en-US/questions/1297604 https://support.mozilla.org/en-US/questions/1276454 https://support.mozilla.org/en-US/questions/1275671


https://support.mozilla.org/en-US/kb/control-whether-firefox-automatically-fills-forms (does not work) This method does not work:

Deleting individual form entries
 If you want to remove one of your previous form entries from Firefox's history: 
 Click on the form field and press the ↓ key to display all the saved entries. You may type the first few   
 letters of the entry to limit the number of entries displayed. 
 Use the ↓ key or the mouse pointer to highlight the entry you wish to delete. 
 Press Delete. The entry will be removed. 
 Repeat the process for each entry that you'd like to delete. 

Thus, Firefox with your next update please add the ability to clear Autofill with website forms.

Asked by Bad Matt 10 izinyanga ezidlule

Last reply by cor-el 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Browser randomly displays characters from a different language

After the latest MacOS update (Monterey) when my laptop started back up I saw everything in Firefox in a different language. This didn't happen in Chrome or Safari. Not… (funda kabanzi)

After the latest MacOS update (Monterey) when my laptop started back up I saw everything in Firefox in a different language. This didn't happen in Chrome or Safari. Not it seems to happen if I can't connect to wifi and then reconnect. It's always on an error page and *sometimes* on other pages too (like the login to this forum just now).

I've tried:

  • Reinstalling Firefox
  • Clearing all of my cache and browsing history
  • Using the Firefox repair tool

Nothing seems to help and Apple support just says its a Firefox issue. Any help would be greatly appreciated!

(for what ever reason I can't upload images to this question so here are two examples):

https://ibb.co/6nsypzn https://ibb.co/bB2vLXD

Asked by Eric Niemi 10 izinyanga ezidlule

Last reply by cor-el 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

I cannot see any of my synced data.

I formatted my computer and then when I had to login to my Firefox Browser. It was not taking any of my old passwords. So, I had to reset my Firefox Sign In password. Aft… (funda kabanzi)

I formatted my computer and then when I had to login to my Firefox Browser. It was not taking any of my old passwords. So, I had to reset my Firefox Sign In password. After the password was reset and sign in. I couldn't find any of my previously synced bookmarks. The synced bookmarks are extremely important for me. I need them back. Kindly suggest and show some way to get them back. Please help. Please Please,

what can i do to restore my synced data.??

Asked by minasamir113 11 izinyanga ezidlule

Last reply by FredMcD 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Side toolbar disappeared after sync now bookmarks are missing

I am currently working on 2 computers, both with firefox installed and logged in. I believe sync was turned on. I have since turned it off since it seems to be useless.… (funda kabanzi)

I am currently working on 2 computers, both with firefox installed and logged in. I believe sync was turned on. I have since turned it off since it seems to be useless.

I had bookmarks in the toolbar that was on the left side of the browser and not the top bar. I backed up my bookmarks on my main machine. All of the sudden the toolbar disappeared. When I try to re-add the bookmark toolbar back, it only appears at the top of the page. It appears that the side toolbar option no longer exists. I tried restoring a past backup of the bookmarks because they are missing. I had a lot of bookmarks in folders and a lot of bookmarks that are not in folders. Only the bookmarks that are in folders were restored. All bookmarks that were not in folders must not have been backed up. It seems like this particular scenario wasn't tested? Anyway, I just wanted you to know that I lost almost everything I had. Thanks.

Asked by emiko771 10 izinyanga ezidlule

Last reply by cor-el 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Credit card autofill

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofi… (funda kabanzi)

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofill. In Settings, the box to autofill is checked. This has worked a hundred times before, but stopped working a few months ago. How do I get the autofill to start working again?

Asked by dougumbarger 10 izinyanga ezidlule

Last reply by ad96321 4 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox still won't play the videos on MSN websites.

Firefox still won't play the videos on MSN websites. All other websites are ok. This is a known problem that goes back almost ten years now. All cookies and other cache i… (funda kabanzi)

Firefox still won't play the videos on MSN websites. All other websites are ok. This is a known problem that goes back almost ten years now.

All cookies and other cache items have been cleared and Firefox has been refreshed and it still does the same exact thing only on MSN websites. All other websites are ok and all other browsers except Firefox have no issues playing videos on MSN.

Asked by jpreiss 10 izinyanga ezidlule

Last reply by FredMcD 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Plugins & Profile directory

I have tried on windows and on linux, and the same thing happens for both. I don't get the plugins i should have. I want to try and enable java, but its not even appearin… (funda kabanzi)

I have tried on windows and on linux, and the same thing happens for both. I don't get the plugins i should have. I want to try and enable java, but its not even appearing in the first place. My profile directory is all messed up as well. I don't have a pluginreg.dat, my extensions.sqlite is an extensions.json. I have been reading all the forums but they mention stuff about the files in the profile, but I don't have those files.

Asked by caedenperelliharris 10 izinyanga ezidlule

Last reply by FredMcD 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Colorways themes

I chose lavender as the background color, but I hate it. It has changed all my links to lavender and I want to go back to the default settings before I added the lavender… (funda kabanzi)

I chose lavender as the background color, but I hate it. It has changed all my links to lavender and I want to go back to the default settings before I added the lavender. I want the default settings before the Colorways options were made available.

Even though I have figured out how to change the themes, the lavender color is still present in certain words. I want it to go. I want what I had before I added the lavender theme.

I have looked at the articles, but I cannot find an option that says "go back to what you had before" or "undo" or "restore default settings". I'm possibly missing a step. Don't know. I'm frustrated that I can add something so easily, but not get rid of it so easily.

Please help me restore my back ground colors to pre-Colorways add-on lavender. I have a Mac OS High Sierra 10.13.6.

Asked by larouselle17 10 izinyanga ezidlule

Last reply by cor-el 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

minimize, maximize, restore, close buttons missing

Firefox 94.0.1 (64-bit) ~ Windows 7 ~ No anti-virus except Windows Defender ~ No new extensions installed that haven't already been operating for weeks or longer. Sudden… (funda kabanzi)

Firefox 94.0.1 (64-bit) ~ Windows 7 ~ No anti-virus except Windows Defender ~ No new extensions installed that haven't already been operating for weeks or longer.


Suddenly, after doing NOTHING except restarting my computer, my 'minimize', 'maximize', 'restore' and 'close' buttons are missing.

Any 'solutions' I've looked up talk about "Tablet Mode" (which I highly doubt I'm in) or other nonsense, the options for which either didn't exist when I opened suggested menus, or were simply techno-jargon-gobbledy-gook.

I doubt it's anything to do with Windows, since 'Waterfox', 'Microsoft Edge', 'Chrome' and other browsers all have their buttons intact.

When I opened Firefox in 'troubleshoot mode' the buttons were back. But nobody in those unhelpful 'help articles' said what to do after opening in troubleshoot mode, so I closed it, opened Firefox the usual way again, and the buttons were still missing.

Some logical, properly explained help would be greatly appreciated.

Asked by befir 10 izinyanga ezidlule

Last reply by FredMcD 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

to change or edit credit card info

I'm trying to make a bunch of donations online. I have a different credit card to do this. Some sites don't list it. Also this credit card is expiring so I have a new exp… (funda kabanzi)

I'm trying to make a bunch of donations online. I have a different credit card to do this. Some sites don't list it.

Also this credit card is expiring so I have a new expiry date and CCV, but other sites just give me an error message, no way to update.

Can you give me a link to where I can change my autofill info?

My email is ...


edited email from public and search/spam bots view on this community forum.

Asked by trudy1 9 izinyanga ezidlule

Last reply by Trieste Sunflower 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Space bar moves cursor to front subject lint

I have checked against other web browsers and only happens in Mozilla, within the last few weeks. I checked on multiple computers, still having the following problem. I … (funda kabanzi)

I have checked against other web browsers and only happens in Mozilla, within the last few weeks. I checked on multiple computers, still having the following problem. I use workspace by go daddy for my online email. I click on compose and the expected window pops to create the email message. When I get to the subject line. every time i use a space bar after typing in a word, the cursor automatically moves to the beginning of the line. This happens each time I type a new word in the subject line. NO other issue in to, cc, bcc, or main message body. This only happens at the end of the subject line. If i type in the middle with characters already on either side, the space bar does not reset.

Go Daddy tech support says it sounds like a browser problem

Thank you, Dr Steve

Asked by stevek3 10 izinyanga ezidlule

Last reply by FredMcD 8 izinyanga ezidlule