Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

video not playing

My videos on Google Photos will not play. Avi, Mov, or Mp4 video show "this video format is not supported". Chrome and Internet Explorer has no problems playing them, j… (funda kabanzi)

My videos on Google Photos will not play. Avi, Mov, or Mp4 video show "this video format is not supported". Chrome and Internet Explorer has no problems playing them, just Firefox 84.0.1 (64-bit)

Asked by sbpoole 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Fire fox default PDF viewer checkbox issue

My attached PDF has multiple check boxes with same name and different value. It works correctly when opened using Adobe reader or chrome etc.. and only shows 1 checkbox B… (funda kabanzi)

My attached PDF has multiple check boxes with same name and different value.

It works correctly when opened using Adobe reader or chrome etc.. and only shows 1 checkbox B checked correctly.

If I open the same PDF using open with > Firefox then it incorrectly shows all checkboxs checked instead of only B.

It showed correctly in 64.0 (64 bit) firefox browser version's built in PDF viewer and it seems have issue in latest 84.0.2 (64 bit) firefox browser version's built in PDF viewer.

Is it a known issue ? Are we planning to fix it ?

Images attached. Use below link for PDF https://drive.google.com/file/d/11aUoamPu88zxtgHue0W5VxJz2n0SYsFl/view?usp=sharing

Asked by rocks.rachit1 1 unyaka odlule

Last reply by cdenizet 1 unyaka odlule

  • Okugcinwe kunqolobane

Ad Blocking Needs to be removed to view website.

I'm trying to post something on a website and this keeps coming up - "Ad blockers prevented your review submission. Please disable ad blockers from this page, then resubm… (funda kabanzi)

I'm trying to post something on a website and this keeps coming up - "Ad blockers prevented your review submission. Please disable ad blockers from this page, then resubmit your review. " HOW do I do this? Thanks!

Asked by HappyTrailz 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

unwanted duckduck privacy essentials

Suddenly ducksuck privacy essentials is running in my firefox install. 1) I don;t want that 2) I was never asked if I wanted that 3) FF downloaded a file without my permi… (funda kabanzi)

Suddenly ducksuck privacy essentials is running in my firefox install. 1) I don;t want that 2) I was never asked if I wanted that 3) FF downloaded a file without my permission 4) how do I FORBID firefox to download extensions, add-ins, themes or what ever by itself?

Asked by novw 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Multi-Account Containers

I added some website to 'always open with' a container, but now I want to reset that so that it opens in a tab without any container (default, no-container status). How d… (funda kabanzi)

I added some website to 'always open with' a container, but now I want to reset that so that it opens in a tab without any container (default, no-container status). How do I achieve this in Firefox?

Asked by oblack 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

  • Okugcinwe kunqolobane

Secure Connection Failed Error Message

Everytime I put anything in the Google search box in the middle of the screen I get "Secure Connection Failed Error Message." It doesn't matter what site i search for. I… (funda kabanzi)

Everytime I put anything in the Google search box in the middle of the screen I get "Secure Connection Failed Error Message." It doesn't matter what site i search for. I even tried to search "CNN" and it still gave me "Secure connection Error". But if I put "CNN" in the web browser then I get connected with no problem.

Asked by ahmad.khatri 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

blocking senders of unwanted emails

in my emails is a function called 'mark as'. The drop down menu includes 'block sender' and 'spam'. Block sender only works a small portion of the time. I get a message '… (funda kabanzi)

in my emails is a function called 'mark as'. The drop down menu includes 'block sender' and 'spam'. Block sender only works a small portion of the time. I get a message 'error--can't block sender' Why can't I block a sender I do not want to receive emails from?

Asked by alantodd 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Redirect Notice when using Google Images

Hi, apologies if this has been asked before. In the last few days I have started getting a 'Redirect Notice' - (see attached image) when I click a link in images. I am u… (funda kabanzi)

Hi, apologies if this has been asked before.

In the last few days I have started getting a 'Redirect Notice' - (see attached image) when I click a link in images. I am using Firefox 84.0.1 on Windows 10. I using Google as my main search engine. Now, if I click a link I get a Redirect Notice on some (but not all) of the links below the image. The link actually goes to the correct page and not some dodgy web site. However, I read somewhere that this is a virus (?) so just to be on the safe side I ran a full scan using Windows Defender and Malwarebytes Premium and nothing showed up. I have also cleared the cache and history and restarted Firefox but none of the above has made any difference. I cannot find any settings that allow me to stop this and I would welcome any help.

Kind Regards

George

Asked by GeorgeCB 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Can not select USB Camera

Hi, I can't select a USB Camera I have installed. It does not show as an available option in Firefox. Firefox will only allow me to use the default camera that is built… (funda kabanzi)

Hi, I can't select a USB Camera I have installed. It does not show as an available option in Firefox. Firefox will only allow me to use the default camera that is built into the laptop. I do not have this issue in other browsers. I can use the default camera. I have re-installed the camera drivers. Thanks for any help! Dave

Asked by david406 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Canvas screen recorder launcher will not work with MFF 84.02 64 bit

Every time i try to do a screen capture video in Canvas Studio while using MFF it ask me to download the screen recorder software. I love MFF but I can only get Google C… (funda kabanzi)

Every time i try to do a screen capture video in Canvas Studio while using MFF it ask me to download the screen recorder software.

I love MFF but I can only get Google Chrome to work.

Any ideas?

John Davis

Asked by davisjoh 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

idmsa.apple.com doesn't load

Hi I recently switched to Firefox on my iMac and when I tried going to the Apple website to report issue with an App Store purchase, idmsa.apple.com, it just spins and sp… (funda kabanzi)

Hi I recently switched to Firefox on my iMac and when I tried going to the Apple website to report issue with an App Store purchase, idmsa.apple.com, it just spins and spins. Works fine on Firefox on my iPhone. I've disabled add-ons and cleared history and set all security settings to allow everything, but the site won't load. Any suggestions what to do to get it working? thanks!

p.s. just tried with appleid.apple.com and it also spins and spins and doesn't let me login.

Asked by thejim 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox recently changed the Show all Bookmarks shortcut

Firefox recently changed the Show all Bookmarks shortcut from Ctrl + Shift + B to Ctrl + Shift + O. Ctrl + Shift + B shortcut moved from Show all Bookmarks to Show/hide t… (funda kabanzi)

Firefox recently changed the Show all Bookmarks shortcut from Ctrl + Shift + B to Ctrl + Shift + O.

Ctrl + Shift + B shortcut moved from Show all Bookmarks to Show/hide the Bookmarks toolbar.

For what reason and how stupid do you have to be to change something that had remained unchanged for years?

Or am I the stupid who cannot understand what the inevitable reason is to complicate people's lives?

Thanks.

Nomen

Asked by nomenomen404 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

my Ad Blocker

I have updated my Firefox, now How do I get my Ad Blocker back? And let me say for your information I am over 75 so I am a little rusty with how fast software is moving … (funda kabanzi)

I have updated my Firefox, now How do I get my Ad Blocker back? And let me say for your information I am over 75 so I am a little rusty with how fast software is moving

Asked by lavalleys 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Google calendar

since a few hours it has been impossible to download Google Calendar, while it's regularly possible to get Gmail as well as other Google items (Contacts, Maps..). By othe… (funda kabanzi)

since a few hours it has been impossible to download Google Calendar, while it's regularly possible to get Gmail as well as other Google items (Contacts, Maps..). By other browsers Google Calendar works normally. Is there a problem known? Thanks a lot. Giorgio Fossati Italy

Asked by giorgioeffe56 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

No Saving or Restoring of Windows and Tabs, Even With All Add-ons Disabled, Unless I Restart in Safe Mode

I have posed this question under "Fix slowness, crashing, error messages and other problems," and under "Other," and have not gotten a single response. So I am trying it … (funda kabanzi)

I have posed this question under "Fix slowness, crashing, error messages and other problems," and under "Other," and have not gotten a single response. So I am trying it again here.

This is a major glitch, and I am surprised that no one else is dealing with it too!

Is there anyone who works for Mozilla who monitors these forums who can help?
=========

After upgrading to FF 84, my previous sessions are no longer saved and restored unless I restart in Safe Mode.

- I have Restore previous session checked in Preferences.

- I have opened new windows and tabs and one by one disabled and restored every add-on that I have had enabled and quit and restarted each time, until every single add-on has been disabled, and still the previous sessions are not saved and restored.

- I have looked in the sessionstore-backups folder with each restart, and there is never any file for the previous sessions in it.

- I have cleared all my cache before quitting and restarting.

- Again, even when there are absolutely no add-ons enabled, the previous session is not saved and not restored.

- Again, only when I restart in Safe Mode is the previous session saved and restored.

What is the solution?

Asked by zillamobster 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

unable to log into amazon on firefox

so i got a new PC and decided after years of using chrome and it causing too many issues i would try firefox as my browser, however when i try to login to my amazon accou… (funda kabanzi)

so i got a new PC and decided after years of using chrome and it causing too many issues i would try firefox as my browser, however when i try to login to my amazon account on there once i type my account email address and click continue the page just loads forever and never changes just a constant ball bouncing left and right at the top of the tab

at this point i have tried clearing browsing data and the cache, tried reloading, tried restarting the PC, tried changing the security options from normal to strict to none and then back to normal refreshing amazon each time)

i have tried logging into amazon on microsoft edge AND chrome now and neither of those browsers have any issue with it

Asked by talyn.sun 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox Page info window

Recently it happened every time I tried to download multiple media on a page. On Firefox "Page Info > Media", I selected a batch of media files, say pictures in .jpg … (funda kabanzi)

Recently it happened every time I tried to download multiple media on a page. On Firefox "Page Info > Media", I selected a batch of media files, say pictures in .jpg format and clicked "Save As". I was prompted for file folder. After selecting the folder, the batch of media files were not downloaded to the folder. As I exited Firefox, I was prompted whether to stop the downloading. Weeks ago, the selected batch of files would be downloaded immediately as I clicked "Save As". (Environment = Firebox 84.0.2 (64 bites) on Windows 10)

Asked by ml78331233 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule