Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Cannot keep firefox open when signed into Mozilla Sync account

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & them… (funda kabanzi)

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & themes. After doing that it still crashed. I tried going into Troubleshooting mode and it would still crash. I went into Troubleshooting mode and did a refresh. It was still crashing. Finally I signed out of my mozilla sync account and the browser has stayed active long enough for me to type this report.

I've submitted all crash reports in about:crashes, and I'm not really sure what to do next.

Perhaps a local version of the Mozilla Sync profile has been corrupted? if so, is there a way to remove it and pull down the "sync"ed version from Mozilla's servers? What if the version on Mozilla's server's has been corrupted? should I back up the local profile (wherever it is) before removing?

I hope I've given enough information. Please let me know if you need further, more specific information.

Asked by Adam Parduhn 11 izinyanga ezidlule

Last reply by FredMcD 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox is crashing in my Windows 10

In the last two days Firefox crashes about 1-2 minutes after I start it. I've reinstalled it but nothing has changed. I've restarted the computer I have no problem with o… (funda kabanzi)

In the last two days Firefox crashes about 1-2 minutes after I start it. I've reinstalled it but nothing has changed.

I've restarted the computer

I have no problem with other software like google chrome.

Asked by nlbtomtec 10 izinyanga ezidlule

Last reply by TyDraniu 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox keeps crashing upon watching Twitch, YouTube, or browsing Reddit

Hi, I'm very lost as to why Firefox has suddenly starting crashing on me very frequently over the past 3 or so days, after Firefox's latest update. I first noticed it whe… (funda kabanzi)

Hi, I'm very lost as to why Firefox has suddenly starting crashing on me very frequently over the past 3 or so days, after Firefox's latest update. I first noticed it when I tried watching streams on Twitch, then I also noticed it on YouTube, and then when casually browsing Reddit. I've gone through all the troubleshooting steps:

  • I've made sure Windows is up to date
  • Firefox is up to date
  • My drivers are all up to date
  • There are no viruses/malware/any issues with my firewall settings and computer security, I've tested and checked everything
  • The crashes DO still happen in Troubleshooting Mode
  • I've checked my RAM using Windows Memory Diagnostic for errors and there are none
  • I've refreshed Firefox, I've cleared my cache, I've done an entire clean uninstall and reinstall of Firefox
  • I'm able to watch streams, videos, and browse Reddit just fine on my other devices and on Google Chrome. This is only an issue I'm encountering with Firefox, which is super disappointing because I've never had a single issue in the past several years I've been using it as my browser ):

I've submitted so many crash reports because it's been crashing so often, but here's the Report ID of the most recent: bp-0b0dac91-ec69-4c9e-a8c0-a622b0220116

I'm so confused and have no idea why this is happening. Any help at all would be greatly appreciated. Thanks!

Asked by BumbleBreeBee 7 izinyanga ezidlule

Last reply by jonzn4SUSE 6 izinyanga ezidlule

Regarding Firefox 99.0.1 Crash Report [@ firefox@0xeb1f ]...

Hello there to all.. I have been experiencing occasional crashes on the tab when left idle for a while!! I am using Ubuntu linux 22.04 when this occurs..! In Windows 1… (funda kabanzi)

Hello there to all.. I have been experiencing occasional crashes on the tab when left idle for a while!! I am using Ubuntu linux 22.04 when this occurs..! In Windows 11 or even Windows 10 x64 pro this does not occur to my knowledge at all.. So I am wondering why this is happening only on ubuntu linux 22.04 and not anywhere else??.. Anyways, Thanks for listening and have a great day ahead also..

Asked by chaosjs0010 3 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox Crashing

My firefox is crashing even with the troubleshoot mode I updated the latest version, disabled the extensions and removed cache and still crashing bp-c85932d0-8800-4e21-bb… (funda kabanzi)

My firefox is crashing even with the troubleshoot mode I updated the latest version, disabled the extensions and removed cache and still crashing

bp-c85932d0-8800-4e21-bb94-64c1d0210704

Asked by more.besho 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

File Fragments

I am hoping someone from Firefox Development sees this and that something can be done for those of us who need to have several tabs open simultaneously. I often find mys… (funda kabanzi)

I am hoping someone from Firefox Development sees this and that something can be done for those of us who need to have several tabs open simultaneously. I often find myself engaged in research that for convenience requires that I have several tabs open which eventually leads to browser slow down, hanging, and sometimes a crash. Im convinced this is the correct analysis since defragging the ssd fixes it every time. I believe it would be very helpful if Firefox were to add a compressor to its file storage routine, first blush thoughts, possibly one compressed file per tab. When I get into heavy research I find myself defragging sometimes several times in a day, which temporarily fixes the problem. Any chance this can be added, or if anyone knows of a fix to this issue? rgds, j

Asked by kraigswi 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Constantly Crashing Firefox Tabs

My firefox tabs has been crashing, and it has been getting far far worse. Practically none of the tab will open longer than 5 milliseconds. Other browsers works perfectl… (funda kabanzi)

My firefox tabs has been crashing, and it has been getting far far worse. Practically none of the tab will open longer than 5 milliseconds. Other browsers works perfectly fine. I tried starting it on safe mode, no good. Tried clean reinstalling firefox, no good.

Can anyone help me why firefox is specifically crashing? About a month ago it worked perfectly fine.


bp-6fcdddcf-9364-454b-b261-eb1ef0201129 bp-6313cc4d-414d-4a6d-a155-f48a20201129 bp-4f4a056c-b467-4b1b-8349-715710201129 bp-58e36541-9f24-4cc4-8173-77b5c0201129 bp-35662b35-b468-483c-bbdb-60c050201129 bp-7bfda4a0-329e-4e00-ae27-30bba0201129 bp-cbf8c777-09bd-435f-aaf8-ccdb10201129

Asked by skypasser 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

FireFox started crashing at FireFox launch.

FireFox started crashing at FireFox launch. Tried reboot, tried refresh, uninstalled and re-installed, tried Safe Mode. Thought it was a new extension, but apparently n… (funda kabanzi)

FireFox started crashing at FireFox launch. Tried reboot, tried refresh, uninstalled and re-installed, tried Safe Mode. Thought it was a new extension, but apparently not.

Windows 7

Asked by rbryant67 7 izinyanga ezidlule

Last reply by FredMcD 7 izinyanga ezidlule