I-Firefox Community Forum

I have a Mac Air and it is up to date. and I use Firefox browser which is up to date, but I suddenly cannot access a website to which I have a subscription which is paid up through November. The website is 'Mypilatestime' and now when I try to access it, it states 'forbidden' and is blank. I can access it on Google Chrome but Firefox is my preferred browser. Why can't I access it as usual? Please send a fix ASAP!!

Dawn

dawnmccordic@gmail.com

i have uninstalled, reinstalled many times. I cannot load the program once it has been uploaded to my laptop. always get error that it cannot find the URL. ICON shows up on desktop but clicking on it just brings up that error.

When I used a VPN I got this message

   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

How do I check?

Or does Mozilla have a vpn I can use?

Thank you Greg

Hello!

 Since some days I have the problem that all files I download from outlook are accompanied by a preceding UTF-8 in the file name. This is not the case for e.g. google chrome. Can I fix this problem by myself, or is it a general problem of firefox 128.9esr (64-bit)?

Hi!

Yesterday, April 5, 2025, my Firefox started displaying this message for every search typed in the browser:

"Our systems have detected unusual traffic on your computer network. This page verifies that it is really you, and not a robot, sending the requests. Why did this happen?"

I tried a few solutions: I cleared the cache, restored Firefox, reinstalled Firefox, restarted the internet modem, reset the computer's DNS using the ipconfig/flushdns command, scanned for malware with Windows Defender, and scanned for viruses and malware with Kaspersky, but the problem persists, both in the normal tab and in the private tab.

I contacted my internet provider, and they said there is no problem on their side.

In Firefox, I always use the default search engine "Google".

When I change the search engine to "Bing", the problem does not occur.

The problem does not occur in the Google Chrome browser, only in Firefox.

I am using Firefox 115.22.0esr (64-bit), Windows 7 operating system and internet connection via network cable. I only have one computer connected and I don't use VPN.

Please, can you help me?

Thank you!

1. i believe ur updating crashes my window 11 desk top

 2. While i'm watching youtube, doing word processing (.txt) or when i set the PC to 'Sleep' mode,
     my screen either freezes w the display or turns black.  In both cases, my mouse and keyboard
     won't work.  Thus, i have to re-boot to fix.  Even Control-Alternate-Delete won't work to get out

 3.  Request not to keep on showing your pop-up window at top RH corner saying:

      Update Available

      Download the latest ...

     <Download> <Dismiss>

    Hey, either one of those two buttons won't stop blocking my top RH corner of the screen.  It's rediculous.
    Even after i hit <Download>, the same pop-up shows up again n again.  Same w <Dismiss>.

    Just remind me once per week.  And don't crash my PC!!!

4. There is no 'Community' info on this annoying update pop-up problem. Just stop it!

Pls investiate n reply via my email.

Thx

Win11 Pro 23H2 up-to-date, just d'ld "Firefox Installer.exe" and tried to run. Box pops up: "Sorry, Firefox can't be installed. This version of Firefox requires Microsoft Windows IO or newer. Please click the 0K button for additional information." Exactly what does the Firefox installer query to determine the OS version?

Input most glaring background color, font color almost the same, makes it impossible to check input. How can i change background colour and font colour in those login windows on my Window 11 computer?

Thank you in advance and best regards

Roberto

I get random crashes while streaming video (for example youtube). I am using a laptop with 2 GPUs (integrated AMD and dedicated Nvidia) and a secondary monitor. If the Firefox windows is on the laptop display I never get crashes but on the secondary display I get around 1-2/hour. Also, this only happens with hardware acceleration enabled in Firefox settings, if I deactivate it then the issue is gone. I think it runs on the AMD integrated graphics, based on what I see in task manager. I also have uBlock origin, haven't tried deactivating it yet. The crashses consist in a black screen from which I can only recorver by doing a hard reset.

Any suggestions on what to try?

Hello,

I’ve noticed that Firefox is inaccurately reporting my geolocation. I am connected through a VPN/Web3 setup that correctly places my location in Canada by a direct-routing for special sites domen address. Other browsers, such as Yandex Browser, reflect this correctly. However, Firefox seems to ignore this and reports my location as being in Russia.

I tested this side-by-side using the same website (Gemini), and the result was consistently different across browsers — Firefox being the only one that misrepresents my location.

This is concerning, especially from a privacy standpoint. It seems Firefox is using a different method to determine geolocation.

Could you please clarify how Firefox determines geolocation, and whether it’s possible to change or disable this behavior? I believe users should have full control over what location data is shared and ensure that the browser respects the actual network setup in use.

Importantly, blocking geolocation access for the site in Firefox’s settings does not solve the issue — the site still receives the incorrect (Russian) location, likely based on IP or some internal Firefox service. This suggests Firefox is using an alternative method to determine and transmit location data, possibly ignoring the active VPN setup or relying on cached/default IP-based data

Thank you.

WHEN I SIGN INTO MY OUTLOOK ACCOUNT, FIREFOX IS BLOCKING MY CONNECTION. IT WILL NOT CONNECT TO SECURESERVER.NET. I CANNOT ACCESS MY E-MAILS IN FIREFOX CURRENTLY. PLEASE HELP! ALL THE TECH PEOPLE SAID IT IS THE BROWSER????

I AM HAVING THE PROBLEM ON THE OTHER COMPUTER. I THINK THIS PC IS O.K.

in latest version of firefox this https://support.mozilla.org/en-US/questions/1367908 no longer works

How to disable Ctrl-T?

Dear ,

Please help me when my file downloaded it seems extention is added to my file.

Ex: i downloaded a file name questionare.xlsx the output for the file is UTF-8questionare.xlsx

Please give me feedback and resolution for this issue. This just happend in April 17,2025.

Power consumption of Firefox is so high that it nearly killed the display of my iMac. My screen started flickering with horizontal lines across the display. When i touched the screen, it was so hot that I could boil water using it. I did not realize that it was Firefox that was killing my PC until I looked at the power consumption (see the attached screenshot). I hope there is a solution to this since I really love Firefox and have been using it for well over a decade.