Showing questions for topic:

Screenshot not downloading after selecting "save visible"

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up … (funda kabanzi)

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up to date and I have restarted but the issue persists.

Solved Okugcinwe kunqolobane 6 318

CSS position: sticky fails on a long parent

MacOS 14.6.1 Firefox 31.0.3 (aarch64) I have a long (19000px) table with a sticky row at the top. On Safari or Chrome it works fine. On Firefox it works for around 800 px… (funda kabanzi)

MacOS 14.6.1 Firefox 31.0.3 (aarch64)

I have a long (19000px) table with a sticky row at the top. On Safari or Chrome it works fine. On Firefox it works for around 800 px and then becomes 'unsticky'.

Is this a known behaviour?

Solved Okugcinwe kunqolobane 4 316

Unable to login to Synchrony Bank on Firefox 130.0.1 on Linux

This topic appears to show up a few times, but none of the solutions work for me (e.g. they were using A/V or "it just worked"). The error I get is also different. This a… (funda kabanzi)

This topic appears to show up a few times, but none of the solutions work for me (e.g. they were using A/V or "it just worked"). The error I get is also different.

This a pretty fresh install (migrating from Chrome so I'm currently re-logging into all my sites to ensure I can access everything I need.. and going through MFA hell heheheheh).

Everything is mostly fine, except for Synchrony Bank.

I go to login at https://auth.synchronybank.com/account/login, enter _any_ username or password (doesn't matter if I enter the right details or the wrong ones), and as soon as I click "sign in" I get an error page

Looking in developer console, the error reason given is NS_ERROR_NET_INTERRUPT while trying to POST to auth.synchronybank.com. Every so often I get PR_IO_TIMEOUT_ERROR but over 90% of the time it's NET_INTERRUPT.

This occurs also in private browsing and also in safe mode. I even created a new profile and tested it from there; same issue.

I've tried lots of things related to this (e.g. setting network.http.http3.enable to false), added the domain to the advanced tracking exception list, and I'm running out of ideas.

I can see traffic flowing to akamai but (it being https) I can't see what's inside the traffic. Could akamai be objecting to something in the content?

FWIW, I can login with Chrome on the same machine.

Solved Okugcinwe kunqolobane 2 308

How To Add Back Small Search Bar

Hello! Several days ago I had to make a new Win10 computer account and being that when my FireFox reinstalled all my settings from my FireFox Account after signing in I n… (funda kabanzi)

Hello! Several days ago I had to make a new Win10 computer account and being that when my FireFox reinstalled all my settings from my FireFox Account after signing in I noticed the small search bar at the top where you could use a different search engine was missing. I have been racking my brain to figure how to get it back. Could someone be so kind as to let me know how do I get the small search bar back at the top. Thank you.

Respectfully, Don

Solved Okugcinwe kunqolobane 4 307

Emojis blurry in Firefox compared to Edge on Windows11

I've found a solution to the blurriness of the emojis, I've put it in the end of this post, in bold ⤵⤵⤵ My problem is that emojis look bad on Firefox compared to Edge_128… (funda kabanzi)

I've found a solution to the blurriness of the emojis, I've put it in the end of this post, in bold ⤵⤵⤵

My problem is that emojis look bad on Firefox compared to Edge_128.0.2739.79. Two screenshots are attached of bing.com & a Google Doc (left half of both pictures is Edge, other half Firefox). The problem persists on all the sites to a varying degree.

Steps to replicate: A] Open 2 sites in latest Edge & Firefox on Windows 11 (the examples that I've used in the screenshots): https://www.bing.com/ and an Empty Google Doc. B] In the search field of bing and in a new line in an empty Google Doc, copy the following example emojis (That were inserted using the 'Windows_Key+V' which summons the emoji Keyboard of Windows): 🏀🚕 C] Compare the quality of the emojis rendering between the browsers when unzoomed and when zooming.

I've tried in FF (to no avail): A] Disable hardware acceleration in settings (w/ FF restart). B] Setting "gfx.font_rendering.cleartype_params.rendering_mode" from -5 to 5 (w/ 10+ FF restarts). C] Setting "gfx.webrender.quality.force-subpixel-aa-where-possible" to true (w/ FF restart). D] Using both emoji sets in the "Segoe UI Emoji" & "Twemoji Mozilla" fonts in the "font.name-list.emoji" setting, both sets gave me blurry results (w/ FF restarts). D] Disabling all add-ons (w/ FF restart). E] Setting new Firefox separate clean install. F*] In Windows setting the scaling factor to 100% in Windows->System->Display->Scaling_Factor (w/ FF & Windows restart).

How can the blurriness of the emojis be fixed so to make them crystal sharp like in Edge?

Solution: A} Download Noto-Color-Emoji font from https://fonts.google.com/noto/specimen/Noto+Color+Emoji Ensure that your are getting the full resolution font (which came at ~23MB as of 2024.09.23) B} Unpack the font and install according to the on screen instructions. C} In FF in "about:config" find the "font.name-list.emoji" setting and rewrite its value field to "Noto Color Emoji, Segoe UI Emoji, Twemoji Mozilla" (w/o the quotations marks). D} I've attached a screenshot w/ the result, It is marked w/ the red writing of font.name-list.emoji on it.

Solved Okugcinwe kunqolobane 3 300

Can't access Accor Hotels website using Firefox but can with Chrome. Any suggestion please?

Hi, I don't understand why I can't access the Accor Hotels website using my preferred browser, Firefox. I'm using an iMac with OS Catalina v 10.15.7 and Firefox 147.0.1 (… (funda kabanzi)

Hi, I don't understand why I can't access the Accor Hotels website using my preferred browser, Firefox. I'm using an iMac with OS Catalina v 10.15.7 and Firefox 147.0.1 (64 bit)

I can access the site using Chrome. Chrome version is 'This computer is using macOS 10.15. Learn more Version 128.0.6613.138 (Official Build) (x86_64)'

I've checked every Firefox setting I can think of, passwords etc. but the site freezes. Please see attached screenshot. Accor tech support say they have no problem at their end.


This is the link to Accor - https://login.accor.com/as/authorization.oauth2?client_id=all.accor&response_type=code&persistent=yes&accorregister=true&origin=LOGIN&request=eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJjbGllbnRfaWQiOiJhbGwuYWNjb3IiLCJyZXNwb25zZV90eXBlIjoiY29kZSIsInJlZGlyZWN0X3VyaSI6Imh0dHBzOi8vYWxsLmFjY29yLmNvbS9sb3lhbHR5LWZ1bm5lbC9jaGVjay1hdXRoZW50Lmh0bWw_YXBwSWQ9YWxsLmFjY29yIiwic2NvcGUiOiJvcGVuaWQgQVBJV0VCLlVTRVIuQUxMIEFQU1IuQUxMIiwidWlfbG9jYWxlcyI6ImVuIiwic3RhdGUiOiI1ZjcwNzA5NjdiNWVkODBjYWZmOGY5Iiwibm9uY2UiOiJjNmNhYzBlMzQ4Zjk1NmNlMGQxNWE2IiwiZXhwIjoxNzY5MjY0NTMyLCJpYXQiOjE3NjkyNjI3MzJ9.DrUJZC2GmtZoLJAWv7lYORQij3C0tcwq4bGNezAINae8_qSHgs4hOKKiq0Cso6sJnhODcMeyrMOP-v1uZBR4Lt0NMpW-8CmprMoSmtORWrD5lWngZg2_3W4gfWViC_Phkj5tVzxdpMx5UoRWC-zvALjP_PNhE4Ca70UnRnvqDi4LFdOYZm4S52kqn_TBQq2VtSzRlLJZwBwAKUIgQG7fYaLknLXnbTd9zKSGHlwEAeO94Y6o59sQ3fHFWrWqjuJFbEl1MJEPu0tPJREmy4D70LkpV8N3TTMfDNzG0O_eLj4wX9Mipv8Q9jdOoTG8wodT5zXLkL0mRYlcdygo_MacIQ&redirect_site_uri=https%3A%2F%2Fall.accor.com%2Fa%2Fen.html%3Futm_term%3Dmar%26gclid%3DEAIaIQobChMI6r3v44eOkgMV1SV7Bx2bTCqUEAAYASAAEgJojfD_BwE%26utm_campaign%3Dppc-ach-mar-goo-uk-en-pure-mix-sear-%26utm_medium%3Dcpc%26utm_source%3Dgoogle%26utm_content%3Duk-en-ALL-ALL

Other sites all seem to work ok.

Any ideas pleas on why just this website and how I can access it without having to swap browser?

Solved Okugcinwe kunqolobane 2 300

ups.com tracking services not working on Firefox

Hi! What goes wrong with a simple tracking request on the UPS website? Try my actual case with the following link: https://www.ups.com/track?tracknum=1ZA06B736800244687&… (funda kabanzi)

Hi!

What goes wrong with a simple tracking request on the UPS website? Try my actual case with the following link: https://www.ups.com/track?tracknum=1ZA06B736800244687&loc=fi_FI&requester=QUIC%2F/ The response in Finnish is always: "Emme voi suorittaa seurantapyyntöäsi tällä hetkellä. Yritä myöhemmin uudelleen." A quick and dirty translation is: "We cannot execute your request right now. Try again later".

This is an everlasting problem. But try the exactly same link on Chrome or Edge, and it works fine.

Best regards, Tom Lindeman Helsinki, Finland [edited email from public community support forum]

Solved Okugcinwe kunqolobane 2 299

Address bar list of previously visited sites has shrunk

The list of previously visited sites in firefox windows seems to have shrunk in some recent update of firefox. Now, when I click the address bar I only get 5 options, the… (funda kabanzi)

The list of previously visited sites in firefox windows seems to have shrunk in some recent update of firefox. Now, when I click the address bar I only get 5 options, the first being search with google and the remaining 4 being previously visited sites. Used to be that list was much longer. Is there a way to customize this, or revert it back to where it contains 10+ items?

Solved Okugcinwe kunqolobane 3 298

I suddenly have a blinking line in Firefox search bar.

I just noticed that when I start writing in the Firefox URL bar there is a blinking straight bar that remains at the start. And if I click of somewhere else and then star… (funda kabanzi)

I just noticed that when I start writing in the Firefox URL bar there is a blinking straight bar that remains at the start. And if I click of somewhere else and then start writing again, the bar remains blinking at the start of the new text. I also don't have the straight line you get when moving left or right in the text using the arrow keys.

I couldn't capture the bar with a screen shot so I have edited the images to where the bar is when beginning typing, and then after I have clicked of the text bar and then entered it again and typed some more.

Thanks for any help I can get.

Solved Okugcinwe kunqolobane 3 289

Cannot access websites because I'm using Firefox.

I have 6 websites that I currently cannot sign into using Firefox. Support tells me to use those two crap browsers Chrome and Edge. I end up using Edge because it is embe… (funda kabanzi)

I have 6 websites that I currently cannot sign into using Firefox. Support tells me to use those two crap browsers Chrome and Edge. I end up using Edge because it is embedded in my computer and I cannot delete. I will not install Chrome and have put on Avast Secure Browser and CClean browser. Both are just Chrome with a new gooey. My Father is also having the same trouble. Most of the sites are for Utilities and rewards programs. Avast is also blocked. Are you aware and working on getting this fixed?

Solved Okugcinwe kunqolobane 7 288

GMX Mail Error mit Mozilla Firefox for Zorin 1.0 Version 132.0 (64-bit)

I use Zorin OS 17 Pro and Mozilla Firefox for Zorin 1.0 Version 132.0 (64-bit). Currently I get an error after logging in to gmx.net “Your browser is not supported. You a… (funda kabanzi)

I use Zorin OS 17 Pro and Mozilla Firefox for Zorin 1.0 Version 132.0 (64-bit).

Currently I get an error after logging in to gmx.net “Your browser is not supported.

You are trying to log in to your GMX mailbox with an outdated browser. For security reasons, this is not fully possible. We therefore recommend that you use an up-to-date browser. ”

Can you please fix this error?

Solved Okugcinwe kunqolobane 4 280

Web Share API support for Firefox Desktop

I was wandering if Firefox Desktop will support Web Share API. You can see it's supported from all major browsers and on Firefox Mobile too Do you plan to include the sup… (funda kabanzi)

I was wandering if Firefox Desktop will support Web Share API. You can see it's supported from all major browsers and on Firefox Mobile too

Do you plan to include the support in the near or far future?

Thanks for the great job!

Solved Okugcinwe kunqolobane 3 269

Frequent crashes on Windows 10

My Firefox started crashing a lot recently. Dozens of tab crashes within the span of just a minute or two are not uncommon. Sometimes, the entire browser itself crashes. … (funda kabanzi)

My Firefox started crashing a lot recently. Dozens of tab crashes within the span of just a minute or two are not uncommon. Sometimes, the entire browser itself crashes. Usually, the reason given is a vague EXCEPTION_ACCESS_VIOLATION_WRITE or EXCEPTION_ACCESS_VIOLATION_READ. I should note that in my case, the crashes affect most of the browsers I use, but they do not crash nearly as often as firefox does.

I've tried using it without any extensions (clean install), and with hardware acceleration disabled. I've run a RAM test also, which showed no issues. Disk check also indicated no issues. I installed windows 10 and even windows 11 on the secondary hard disk, but the issue persisted. I've also tried forcing my discrete/integrated GPU to be used solely as the display adapter, but the crashes still persisted.

When using firefox on ubuntu, the crashes do not happen, strangely. There was only one instance that I noticed the crashes on ubuntu, and that was when I set my discrete graphics card as the exclusive display adapter, from the BIOS settings.

Anyway, nothing really sticks out as the root cause. Wonder if someone is able to decipher anything from the crash reports below https://crash-stats.mozilla.org/report/index/bp-6927a483-6c22-4830-b057-1413e0241104 https://crash-stats.mozilla.org/report/index/bp-42b9b1f5-5820-4ed9-9c52-30c8e0241104 https://crash-stats.mozilla.org/report/index/bp-0b92e804-00e8-4515-9129-3b5db0241104 https://crash-stats.mozilla.org/report/index/bp-d27cdb0b-3e38-4507-925b-09ce30240914 https://crash-stats.mozilla.org/report/index/bp-fa6b0609-ae19-4a66-a81d-078040240911

Solved Okugcinwe kunqolobane 4 269

UI is not rendering some objects

Hello👋 I am using firefox developers edition on build 132.0b2 and my UI is not rendering correctly, the themes work but the objects like the bookmarks toolbar and the ref… (funda kabanzi)

Hello👋 I am using firefox developers edition on build 132.0b2 and my UI is not rendering correctly, the themes work but the objects like the bookmarks toolbar and the refresh button and the home button even some of my extensions is not loading and other things also not loading, but fortunately I know the keyboard shortcuts for these functions and they are working just fine but all the buttons are just not there My device is a Dell Latitude E7450 and it has a normal core I5 5300U so it is not an x86 arm based processor I hope that you find a solution ASAP as I am really struggling with my browser like this and btw I really love your work and the products that you give Thanks for doing the hard work! bye

Solved Okugcinwe kunqolobane 6 268

system blocked by intruder

I am running an iMac that is about eight years old.This afternoon my Firefox browser was taken over by a "warning" from "MacOS security center" that I should go to THEIR … (funda kabanzi)

I am running an iMac that is about eight years old.This afternoon my Firefox browser was taken over by a "warning" from "MacOS security center" that I should go to THEIR macOS support site to get my system unfrozen. The number they give is 1-877-xxx-xxxx. I cannot get this intruder to go away, even by restarting the computer.

Solved Okugcinwe kunqolobane 1 260

Sessions and history are not saved

I have Firefox installed on multiple devices and most/all of them don't keep sessions or browsing history I noticed that these files are updated while browser is open and… (funda kabanzi)

I have Firefox installed on multiple devices and most/all of them don't keep sessions or browsing history

I noticed that these files are updated while browser is open and get deleted once browser is closed:

  • sessionstore-backups/recovery.baklz4
  • sessionstore-backups/recovery.jsonlz4

No other files are related to sessions

I have "Open previous windows and tabs" checked

Installations:

  • Windows 10
  • Debian 12
  • Debian 13 (Firefox 148.0 Snap)

On Firefox for Android, this issue doesn't happen, I can even see the whole browsing history including history lost on PC installations

Solved 1 260

Essentials disappear when closed - return on restart

Hii. Amazing browser tho, whenever i pin something on top or chuck it into essentials - when i close that tab - it disappears (and reappears on browser restart) - i could… (funda kabanzi)

Hii. Amazing browser tho, whenever i pin something on top or chuck it into essentials - when i close that tab - it disappears (and reappears on browser restart) - i could not locate any setting pertaining to essentials that would stop that behavior (ideally when i close the pinned/essential tab i would love it to stay there as a bookmark - anyone know of a way to achieve this?

Solved Locked Okugcinwe kunqolobane 2 259

Size of Webpage's PICTURES

When I click Ctrl and the minus/hyphen key, the size of the TEXT on the webpage is reduced but not the size of the PICTURES. How can I reduce the size of both the TEXT an… (funda kabanzi)

When I click Ctrl and the minus/hyphen key, the size of the TEXT on the webpage is reduced but not the size of the PICTURES.

How can I reduce the size of both the TEXT and the PICTURES?

I have Windows 10 and Firefox 130.0.1 (64-bit)

Solved Okugcinwe kunqolobane 2 250