Kukhonjiswa imibuzo ethegiwe:

Videos buffering and/or not playing

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip a… (funda kabanzi)

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip around the video (either by clicking around in the loaded section of the progress bar or using +/- seconds buttons), the video begins buffering again before the video resumes. This makes it extremely difficult and frustrating to watch anything that requires me to pause, rewind, or fast forward. I've noticed this issue affect multiple video viewing sites, such as YouTube, Vimeo, and Netflix. My roommate also uses Firefox, but doesn't have this issue, so I know it's not a problem with my internet. I thought it might be a problem with my computer, but I tried to replicate the issue in Chrome and everything worked fine there. The issue has persisted almost a week. I have:

  • Rebooted my computer several times
  • Deleted my history/cache
  • Disabled my extensions
  • Turned off Java scripts in firefox (this disabled my ability to load sites like YouTube completely, so I turned it back on)
  • Updated my computer
  • Updated my graphics drivers
  • Refreshed firefox
  • Uninstalled and reinstalled firefox (and rebooted my computer)
  • Uninstalled and reinstalled firefox AND deleted all the data it stored on my computer (and rebooted my computer)

I am currently using version 123.0.1 of Firefox. My OS is Windows 10 22H2.

Kusonjululiwe Okugcinwe kunqolobane 11 16931

Youtube slow only on firefox

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handle… (funda kabanzi)

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handled 1080p easily there, I have cleared the cash and made sure my Firefox and Windows are up to date and still the issue persists.

this only seams to occur on YouTube as amazon prime and speed test works without issues

Kusonjululiwe Okugcinwe kunqolobane 10 9406

Cloudflare Verify you are human looping

I have been experiencing a problem with Cloudflare specifically on one site (character.ai) and when the verify you are human pops up. It takes me in a seemingly infinite … (funda kabanzi)

I have been experiencing a problem with Cloudflare specifically on one site (character.ai) and when the verify you are human pops up. It takes me in a seemingly infinite loop. On the Cloudflare community site they say it could be because of things like adblock but even without any adblock or anything of the sort on it does the same thing. Sadly Cloudflare community doesn't support being used on Firefox. So maybe they don't support being used on Firefox in general? I have contacted the actual websites support but they don't seem to even read submitted inquiries because I never hear anything back from them except the automated message they received it. It is now preventing me from using certain things in general which as before it wasn't that big of a deal but recently they changed the site layout and still allowed you to use the old layout but the verification blocks you from using the old layout. The first one is one from a couple of weeks ago when it only effected me trying to open things in a separate tab and the second one is the newer one which prevents me from accessing the old layout. I'm not sure what to do about it since nothing I specifically could do to solve it has helped. I have opted into sharing data under troubleshooting IDK how well that'll help.

Kusonjululiwe Okugcinwe kunqolobane 7 3841

Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (funda kabanzi)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Kusonjululiwe Ikhiyiwe Okugcinwe kunqolobane 9 1084

Copy Link Without Site Tracking on Facebook

When I'm clicking "Copy Link Without Site Tracking" on Facebook, I'm getting a very long link like: [0=AZXHU5Fm3iETylzElY4qHRw27uWnI_VbYwCYYbj6x6BPjGaj_yfVTLR8fIvGILOGciQ… (funda kabanzi)

When I'm clicking "Copy Link Without Site Tracking" on Facebook, I'm getting a very long link like: [0=AZXHU5Fm3iETylzElY4qHRw27uWnI_VbYwCYYbj6x6BPjGaj_yfVTLR8fIvGILOGciQm0_XpeFu6uqxnV147PjmDPArCU4fCaydKmZ6_0BAp3j7mfUtGQhNPJQKsjPAK1sN0M7CjPgKHhIlL7_Mb2poXSVjQwF_nMhqHO7Xc_XTtdLQw9hxaPV5qUcKm8rbrWus&__tn__=%2CO%2CP-R https://www.facebook.com/PilsetaCilvekiem/posts/pfbid0EqFQ5TwTkHeowowTc7ArY8T7ATCjxXvWiUzXJeDxCjCcQHFwt4h8PK9eJaEiaYiml?__cft__[0]=AZXHU5Fm3iETylzElY4qHRw27uWnI_VbYwCYYbj6x6BPjGaj_yfVTLR8fIvGILOGciQm0_XpeFu6uqxnV147PjmDPArCU4fCaydKmZ6_0BAp3j7mfUtGQhNPJQKsjPAK1sN0M7CjPgKHhIlL7_Mb2poXSVjQwF_nMhqHO7Xc_XTtdLQw9hxaPV5qUcKm8rbrWus&__tn__=%2CO%2CP-R].

Would it be possible to remove URL parameters "__cft__[0]" and "__tn__"? Because https://www.facebook.com/PilsetaCilvekiem/posts/pfbid0EqFQ5TwTkHeowowTc7ArY8T7ATCjxXvWiUzXJeDxCjCcQHFwt4h8PK9eJaEiaYiml opens the same post.

Kusonjululiwe Okugcinwe kunqolobane 2 631

Firefox asks for master password on startup

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site … (funda kabanzi)

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site with a password. I tried : - to disable than reenable Master Password - start in SafeMode without success. How can I solve my issue ? Thanks in advance for your help

Kusonjululiwe Okugcinwe kunqolobane 4 608

Synced passwords and bookmarks not showing up in new install

I had to reinstall windows 10, and then Firefox on my computer, after logging into Firefox on this fresh install (had to reset password), my saved passwords and bookmarks… (funda kabanzi)

I had to reinstall windows 10, and then Firefox on my computer, after logging into Firefox on this fresh install (had to reset password), my saved passwords and bookmarks are not there. They still exist on my phone, and my phone is now asking for the new password to start syncing again. If I log in on my phone, will it sync the passwords there to my computer? I am worried syncing will cause the ones on my phone to disappear. Is there any way to export my passwords/bookmarks on the phone(android) to file? As a backup just in case. I logged in on an old computer thinking it would sync, even if it was out of date, but now it also shows 0 passwords saved.

Kusonjululiwe Okugcinwe kunqolobane 3 506

Unable to remove shortcut links from address bar

I recently installed openSUSE TW on my new laptop, and as part of the default Firefox install it bookmarked many openSUSE websites. I removed them from my bookmarks, but … (funda kabanzi)

I recently installed openSUSE TW on my new laptop, and as part of the default Firefox install it bookmarked many openSUSE websites. I removed them from my bookmarks, but they still remain in the address bar recommendations every time I click/open the address bar (see pic). I have cleared the all time history, I have double checked to make sure that they are no longer bookmarked, and the only way I can get them to disappear is by completely disabling "Shortcuts" in Settings -> Address Bar — Firefox Suggest -> Shortcuts => Untick. I'd prefer being able to just click the address bar and click on the websites I frequently visit. This has happened in the past, but I thought I just removed them from the bookmarks and the links went away. Any help greatly appreciated!

Kusonjululiwe Okugcinwe kunqolobane 4 499

Graphical problems on Surface Pro X (arm64)

Using the arm64 version of Firefox on a Surface Pro X causes several graphical issues. These issues started either with a update of Firefox or drivers. This topic has alr… (funda kabanzi)

Using the arm64 version of Firefox on a Surface Pro X causes several graphical issues. These issues started either with a update of Firefox or drivers.

This topic has already been reported, please see here for more information and documentation: Reddit: https://www.reddit.com/r/firefox/comments/182iojx/firefox_arm64_graphical_problems_on_surface_pro_x/ Mozilla Connect: https://connect.mozilla.org/t5/discussions/firefox-arm64-graphical-problems-on-surface-pro-x/m-p/52086

What can be done to report this issue and help it getting fixed?

Kusonjululiwe Okugcinwe kunqolobane 3 492

Change the text color of individual folders created on toolbar

Hello! I am using the following code (userChrome.css) to color the individual folders created on the toolbar and it works great; #PlacesToolbarItems > .bookmark-item[c… (funda kabanzi)

Hello! I am using the following code (userChrome.css) to color the individual folders created on the toolbar and it works great;

#PlacesToolbarItems > .bookmark-item[container][label="Music" i] {background-color: #ff0545 !important;}
#PlacesToolbarItems > .bookmark-item[container][label="NewsPapers" i] {background-color: #386bff !important;}
#PlacesToolbarItems > .bookmark-item[container][label="News Video" i] {background-color: #386bff !important;}
#PlacesToolbarItems > .bookmark-item[container][label="TV" i] {background-color: #ff1fc8 !important;}

What I am trying to find, is how to change the color of the individual folder name (text) from white to maybe black, yellow, etc.….

Any suggestion is appreciated. Regards,

Kusonjululiwe Okugcinwe kunqolobane 6 343

Caps lock problem

I am having a very frustrating problem that is driving me huts. Just the other day I was commenting in a text box like this one and I hit caps lock on my keyboard and a l… (funda kabanzi)

I am having a very frustrating problem that is driving me huts.

Just the other day I was commenting in a text box like this one and I hit caps lock on my keyboard and a little grey box I had never seen before appeared with a locked lock. Then when I hit caps locks again on my keyboard an unlocked locked appeared in the little grey box. But it stays in cap locks and no matter what I do it won't go back to lower case. And when I say nothing shuts it off I mean its doing that on every site I try to comment on. Shutting down the browser does not help. And the only way I can get caps lock off is to actually shut down my whole computer and basically start all over.

You community volunteers are the best and quickest help I can get so I went straight to you for help.

Kusonjululiwe Okugcinwe kunqolobane 3 294

In Windows 11, why is Firefox saving my IDs but not my passwords?

Recently I had to refresh Windows 11 on my Dell desktop. It defaulted to McAfee antivirus. I uninstalled McAfee and reinstalled Norton 360 which I had before. I reinstal… (funda kabanzi)

Recently I had to refresh Windows 11 on my Dell desktop. It defaulted to McAfee antivirus. I uninstalled McAfee and reinstalled Norton 360 which I had before. I reinstalled Firefox. I have version 123.0.1. I imported my FF bookmarks after exporting them from another computer. Now, FF remembers my IDs but not my passwords. When I log in to a website, FF offers to save my password and when I click yes it pops up a bubble saying "Password saved!" However, next time I go to that website, although it remembers my ID, it does not recall my (supposedly saved) password. In this support site, I see most users with this problem say FF will not remember either their IDs or passwords, whereas FF remembers my IDs, so my problem may be different. In FF help, I see that another password manager could be keeping FF from saving passwords. To the best of my knowledge I have never used another password manager. What is keeping FF from saving my passwords, while remembering my IDs? Is there a Windows Registry setting or a FF About:Configuration setting I need to change? Is re-installing FF a last ditch option?

Okugcinwe kunqolobane 7 251

Disable Constant Pop Up add "outlook.live.com" as an application for mailto links

The 'add "outlook.live.com" as an application for mailto links' keeps popping up continuously after I click to X to delete the banner message. How do I disable it? Firef… (funda kabanzi)

The 'add "outlook.live.com" as an application for mailto links' keeps popping up continuously after I click to X to delete the banner message. How do I disable it? Firefox should have a "don't remind me again" option. I do not want to add mailto links or make any changes. Thank You!

Okugcinwe kunqolobane 3 213

links and new tabs

when i click on links, they do not open in new tabs without me having to right click for option. it used to. what changed? it was fine until today (3/14).

Kusonjululiwe Okugcinwe kunqolobane 7 208

bookmark backups not working on one device

I have a Mac desktop, a laptop with Windows 11, and an Android phone. I have about 120 bookmarks saved. On my Mac, they periodically backup fine and I can restore them … (funda kabanzi)

I have a Mac desktop, a laptop with Windows 11, and an Android phone. I have about 120 bookmarks saved. On my Mac, they periodically backup fine and I can restore them if anything goes wonky. My phone and Windows laptop both show all the same bookmarks as the Mac. However, if I go to Manage Bookmarks to restore them on the Windows laptop, it shows many backups have occurred but only 5 bookmarks have been backed up. I have signed out of Firefox on all devices and signed back in. The Windows laptop did one correct backup showing the 120 or so bookmarks, and then every subsequent backup shows only 5 again. After a few weeks, the "correct" backup has been overwritten and is gone.

Anybody know what I can check to make the Windows laptop backup my bookmarks correctly?

Okugcinwe kunqolobane 6 194

Youtube Firefox SLOW

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and t… (funda kabanzi)

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and then it plays. I cleared my cache, history, data...etc everything from Firefox. That seemed to help for a bit. Then it just resulted back to being slow. It's just in Firefox. I played videos in Edge. It was fine. No issues. It's just FireFox. It started most recently too. It wasn't happening a week ago. I even tried going back to an old version of Firefox. Didn't help. Anyone know how to fix? Not using ad blockers either FYI. I just want videos to play normally and fast.

Okugcinwe kunqolobane 8 191

Firefox bookmarks folder in endless loop

I wanted to move the Firefox's automatically created bookmark folder "Other Bookmarks" into another folder (called To Sort folder). The folder was moved to the new locati… (funda kabanzi)

I wanted to move the Firefox's automatically created bookmark folder "Other Bookmarks" into another folder (called To Sort folder). The folder was moved to the new location but it also remained in the "root" bookmarks folder. I tried to get it to be the other way round so that the "to-Sort" folder will be in the Bookmarks folder but- Trying to move it back it created a loop. Now when I go into the Other Bookmarks folder I can see the "To Sort" and it has a folder in it called "Other Bookmarks", which has the repeated same links and again the "To Sort" which has the "Other Bookmarks" which has the "To Sort" --> etc. ad infinitum

HELP

Kusonjululiwe Okugcinwe kunqolobane 2 190

Unify the operation logic of opening links and bookmarks in the background

To open a link of a website in the background tab is CTRL+click, why is it that to open a bookmark of the bookmark toolbar in the background tab is CTRL+shift+click. It i… (funda kabanzi)

To open a link of a website in the background tab is CTRL+click, why is it that to open a bookmark of the bookmark toolbar in the background tab is CTRL+shift+click. It is confusing! A bookmark is a link! For comparison, both of them are CTRL + click in chromium. BTW, there is no explanation in advanced configuration preferences.

Okugcinwe kunqolobane 2 168

Why Firefox labels Paypal as an unsafe site.

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ign… (funda kabanzi)

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ignored the warning and continued but it is annoying.

Kusonjululiwe Okugcinwe kunqolobane 14 162