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Facebook Messenger popup won't close

I am running v122.0.1 on a Mac and since the last update if I open a Facebook Messenger message which pops up at the bottom of the screen clicking the minimise or close d… (funda kabanzi)

I am running v122.0.1 on a Mac and since the last update if I open a Facebook Messenger message which pops up at the bottom of the screen clicking the minimise or close doesn't do anything and the message stays on screen The only way to get it to close is to log out of Facebook and then log back in again. Is this a bug in this release?

Asked by cs14 1 unyaka odlule

Answered by cs14 1 unyaka odlule

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Email images not displaying on Mozilla

Hi there. I use mailjet for sending email newsletters and campaigns. The images that i was uploading into the mailjet templates where displaying fine both on mailjet and … (funda kabanzi)

Hi there. I use mailjet for sending email newsletters and campaigns. The images that i was uploading into the mailjet templates where displaying fine both on mailjet and when sent to mozilla firefox users.

The problem is that for 10 days now; when i upload images in mailjet and sending newsletters; the images are not displaying in mozilla. In contrast, when i use chrome everything displays fine, both mailjet and email accounts.

I had a long chat history with mailjet support and they requested to follow these instructions to fix this issue first: https://documentation.mailjet.com/hc/en-us/articles/360058211453-Why-are-my-images-not-displayed-missing-in-the-Email-Editor I did this but i had no success so they requested me to use chrome instead of mozilla. But that is not the solution of the problem because this must address all different browser users.

Can you please help me on this?

Thank you,

Asked by St P 1 unyaka odlule

Answered by zeroknight 1 unyaka odlule

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Default Search Engine

I have Firefox as my default browser instead of Microsoft Edge on my HP laptop. I've tried everything under the sun to make Google my default search engine over Microsoft… (funda kabanzi)

I have Firefox as my default browser instead of Microsoft Edge on my HP laptop. I've tried everything under the sun to make Google my default search engine over Microsoft Bing, and no matter what it won't stop rerouting me to Bing. I can go to www.google.com and type directly in the search bar and it STILL reroutes me to Bing, even when my settings list Google as my default search engine of the search bar. Can I block Bing as a website altogether? HP support only offered to connect me with a specialized team that costs money. Please help.

Asked by Talia Ross 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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MacOS Firefox crashes when view youtube video in fullscreen

Every time I open a youtube video in fullscreen, firefox crashes. `about:crashes` says "No crash reports have been submitted." Some information about my system: Fire… (funda kabanzi)

Every time I open a youtube video in fullscreen, firefox crashes. `about:crashes` says "No crash reports have been submitted."

Some information about my system:

  • Firefox version: 122.0.1 (64-Bit)
  • Macbook Pro M2
  • MacOS Sonoma 14.3.1

If there is a way to get more information that you would require (like logs) please describe how I access them, so I can share them.

Asked by a Little Otaku 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

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Disqus Comments doesn't load if Browser Privacy set to Strict

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't. After years of it working out of the get-go while using Strict mode up till rec… (funda kabanzi)

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't.

After years of it working out of the get-go while using Strict mode up till recently (about a year ago this was really low on my priority list) refused to work I though it was my Ad blocker was causing issues but after setting it in the filters to allow and even after turning it off still no dice.

Removed all add-ons tried again still Disqus comment section refused to load in the websites I regularly visit. So after giving up, I just look around in the browser setting to see if there is anything that may cause conflict with certain scripts from running.

Asked by ianjay.tt 1 unyaka odlule

Last reply by skierpage 1 unyaka odlule

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Disable Norton Safe Search

I want to disable Norton Safe Search. I followed Inst. Menu, add ons, extension tab, clicked the 3 dots & then delete. Restarted my computer, but it's still there.… (funda kabanzi)

I want to disable Norton Safe Search. I followed Inst. Menu, add ons, extension tab, clicked the 3 dots & then delete. Restarted my computer, but it's still there. I definitely need help.

Asked by joneseda 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Copy is completely broken in the Linux .deb version of Firefox

As the title states. At least half the time when you try right-click and use the "Copy" function, the option is greyed out. If you try to Ctrl+Shift+C, it opens dev too… (funda kabanzi)

As the title states. At least half the time when you try right-click and use the "Copy" function, the option is greyed out. If you try to Ctrl+Shift+C, it opens dev tools! This happens on multiple systems that I have that are based on Debian/Ubuntu. So basically, copy functionality is broken for Firefox Linux users...

Asked by cvpsmith 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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I need a key for "reload tab", not "reload" page.

Often I open a new tab & it's bugged. (It displays fine but the "right click" menu doesn't work.) The fix is right clicking the tab itself (at the very top) & t… (funda kabanzi)

Often I open a new tab & it's bugged. (It displays fine but the "right click" menu doesn't work.)

The fix is right clicking the tab itself (at the very top) & then clicking "reload tab".

Is there a hotkey for this instead? I hoped ^{f5} would work (control f5) but it didn't seem to.

Asked by rosewoodmahogany 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Save bookmark and open bookmark seem to be different lists

When I save new bookmarks I can't find them to open them. The list of folders I see in the "Choose . . ." selection is different from the list of folders l see when tryin… (funda kabanzi)

When I save new bookmarks I can't find them to open them. The list of folders I see in the "Choose . . ." selection is different from the list of folders l see when trying to open a bookmark. The bookmarks seem to be saving in one list but opening from a different list. How do I replace the list Firefox opens bookmarks from with the list the new bookmarks are saved in?

Asked by cmedearis 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Search with Startpage in address bar

I have Startparge set as my default search engine. I used to type directly into the address bar (see first image). Press Enter, and the Startpage results page for this … (funda kabanzi)

I have Startparge set as my default search engine. I used to type directly into the address bar (see first image).

Press Enter, and the Startpage results page for this search phrase would show up. Somehow, this has now changed. I press Enter, but the result is just the Startpage home page, with a blank search box (see second image). So I then have to type the same phrase in again in Startpage's own box. This just trips me up.

The crazy thing is that this only happens sometimes - but more often than not. I haven't seen it work right for weeks: I just did it now to make screenshots, and it worked wrong. I just did it again and it worked as expected: pressing Enter took me to Startpage's results.

Any clues how to change settings to fix this?

Asked by sebthirlway 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

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Why does Firefox block my web music app from playing one particular station?

I use Firefox on a Dell laptop running Windows 10 Pro. Last night, I was was listening to music at my music website (TuneIn) when the music stopped. When I tried to rest… (funda kabanzi)

I use Firefox on a Dell laptop running Windows 10 Pro. Last night, I was was listening to music at my music website (TuneIn) when the music stopped. When I tried to restart the music, I got a message to the effect that my browser no longer allowed me to access a particular station, and a pop-up player showed up to play the music. What happened?

Asked by crogerblair1 1 unyaka odlule

Answered by zeroknight 1 unyaka odlule

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Norton Safe Search

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them… (funda kabanzi)

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them but not Norton Safe Search although I have been able to add it to the toolbar. Why is it no longer one of the options?

Asked by ju.col 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Browser is installed twice

I have Firefox version 100.0 (64-bit) and version 122.0.1 (64-bit) installed somehow. Both versions when you click on Help>About Firefox say they are up to date. I ca… (funda kabanzi)

I have Firefox version 100.0 (64-bit) and version 122.0.1 (64-bit) installed somehow. Both versions when you click on Help>About Firefox say they are up to date.

I can uninstall the 122.0.1 version. I cannot uninstall the 100.0 version.

100.0 says it is up to date but in the top right corner there is a box that says: Update available Firefox couldn't update automatically. Download the new version - you won't lose saved information or customizations.

If I tell it to download I get the 122.0.1 version installed separately from the 100.0 version.

How do I get only ONE installation of Firefox?

Asked by MNH 1 unyaka odlule

Answered by MNH 1 unyaka odlule

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Certain websites don't display images

Hi there I have found that certain websites aren't loading properly and that images aren't being displayed whilst the majority of pages are loading properly. Can someone… (funda kabanzi)

Hi there

I have found that certain websites aren't loading properly and that images aren't being displayed whilst the majority of pages are loading properly. Can someone help me with this please?

Asked by paulh5 1 unyaka odlule

Answered by zeroknight 1 unyaka odlule

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Youtube not showing full video title when hovering if tab is not focused

While hovering over a Youtube video it shows the full video title as "hover text" if the tab is focused. However, if something else, even another Firefox window is focuse… (funda kabanzi)

While hovering over a Youtube video it shows the full video title as "hover text" if the tab is focused. However, if something else, even another Firefox window is focused hovering no longer shows anything. Is there some kind of setting to change that? I figured it could be browser and Youtube specific because Chrome shows it on Youtube even when not focused, but neither browser shows it on Google search for example, but I'm not sure.

Asked by tomipir2000 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Firefox insists on displaying downloaded pdf files rather than allowing Acrobat to view them

When I click on a pdf file, Firefox opens and displays the file, rather than handing it off to Acrobat, which is my preference. I'm running Firefox 122.0.1 and Windows 11… (funda kabanzi)

When I click on a pdf file, Firefox opens and displays the file, rather than handing it off to Acrobat, which is my preference. I'm running Firefox 122.0.1 and Windows 11 Firefox seems to ignore the settings in General, Applications. (See attached image)

    If I set to Always Ask, Firefox displays the file without asking.
    If I set to Save File, Firefox does not save the file.  It displays pdf instead.
    If I set to Windows Default Application, Firefox displays the file.  
         (Note: Acrobat is set in Windows as my default app for pdfs.  If I find a pdf with Windows Explorer and open it there, Acrobat is launched and it displays the file.  IOW I've confirmed that Acrobat is set as my default app for pdfs)
    If I set to Acrobat, Firefox displays the file.

I see nothing in Firefox Settings showing an Add-in for pdfs Any ideas?

Asked by Ken Brown 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Hotkeys not working on Firefox.

I use a public computer often, and I would like to use certain customizations while remaining anonymous. Rather than going through and clicking a bunch of checkboxes, I … (funda kabanzi)

I use a public computer often, and I would like to use certain customizations while remaining anonymous. Rather than going through and clicking a bunch of checkboxes, I decided to have a hot key combination to enter in order to obtain my desired options. For example, I want to allow new windows to open normally, I want to choose where files are saved, and I want to turn off Firefox's recommendations. The underlined hotkeys are, respectively, ALT+W, ALT+A, and ALT+R ALT+F. So rather than a bunch of scrolling and clicking, I could just type ALT+WARF, and get the options I want quickly.

However, pressing the hotkeys while in the settings does not seem to do anything. In particular, pressing ALT+WARF only succeeds in pressing the ALT+F, which opens the File menu. Pressing these keys without an ALT key sends them automatically to the search bar -- which is also not what I want. Pressing ALT+SHIFT focuses in on the checkbox -- but does not press it. For example, ALT+SHIFT+W focuses on the checkbox, but I still have to click SPACE after it to press it.

Is this a bug? If not, how can I make the underlined keys press the respective checkboxes?

Asked by asdf2 1 unyaka odlule

Last reply by Balázs Meskó 1 unyaka odlule