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Disable Norton Safe Search

I want to disable Norton Safe Search. I followed Inst. Menu, add ons, extension tab, clicked the 3 dots & then delete. Restarted my computer, but it's still there.… (funda kabanzi)

I want to disable Norton Safe Search. I followed Inst. Menu, add ons, extension tab, clicked the 3 dots & then delete. Restarted my computer, but it's still there. I definitely need help.

Asked by joneseda 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Hotkeys not working on Firefox.

I use a public computer often, and I would like to use certain customizations while remaining anonymous. Rather than going through and clicking a bunch of checkboxes, I … (funda kabanzi)

I use a public computer often, and I would like to use certain customizations while remaining anonymous. Rather than going through and clicking a bunch of checkboxes, I decided to have a hot key combination to enter in order to obtain my desired options. For example, I want to allow new windows to open normally, I want to choose where files are saved, and I want to turn off Firefox's recommendations. The underlined hotkeys are, respectively, ALT+W, ALT+A, and ALT+R ALT+F. So rather than a bunch of scrolling and clicking, I could just type ALT+WARF, and get the options I want quickly.

However, pressing the hotkeys while in the settings does not seem to do anything. In particular, pressing ALT+WARF only succeeds in pressing the ALT+F, which opens the File menu. Pressing these keys without an ALT key sends them automatically to the search bar -- which is also not what I want. Pressing ALT+SHIFT focuses in on the checkbox -- but does not press it. For example, ALT+SHIFT+W focuses on the checkbox, but I still have to click SPACE after it to press it.

Is this a bug? If not, how can I make the underlined keys press the respective checkboxes?

Asked by asdf2 1 unyaka odlule

Last reply by Balázs Meskó 1 unyaka odlule

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Cannot open attachement of PDF files

I have to create a new question because when I try to reply to the answers I received the system comes up with an error page. My version of Firefox is 120.0.1 and has b… (funda kabanzi)

I have to create a new question because when I try to reply to the answers I received the system comes up with an error page.

My version of Firefox is 120.0.1 and has been downloaded from the Mozilla website.

The problems occurs with all PDF file both local and from the internet.

The attachments are highlighted in blue in t he opened PDF file but cannot be opened. There is no way to click on the attachments.

Attached is a screen shot of one PDF file because I cannot attached the PDF file itself

Asked by berygan 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Youtube and Video codec

I got this new Chromebook, and now I'm having issues using YouTube. When I select a video to watch, a message pops up at the top saying "To play video, you may need to in… (funda kabanzi)

I got this new Chromebook, and now I'm having issues using YouTube. When I select a video to watch, a message pops up at the top saying "To play video, you may need to install the required video codecs." I am able to watch the video I selected anyhow, with some minor issues with the picture and its frames I believe, however, when I try to watch a different video, it does not work. Sometimes it will play for a short bit, but will then stop, and start buffering. When I then refresh the page, the video will not play and will only buffer. I am not sure what to do, and if this is an issue with the browser, or the device itself, please help?

Asked by West 1 unyaka odlule

Last reply by James 1 unyaka odlule

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How to debug FF startup, not using the profiler? After reboot, FF always takes 14 minutes to start the first time.

I run the latest Firefox (v122.0.1) on Windows 11. Since last week, FF takes 14 minutes to start the first time after a boot. :-( Usually FF starts in ~3 seconds. … (funda kabanzi)

I run the latest Firefox (v122.0.1) on Windows 11.

Since last week, FF takes 14 minutes to start the first time after a boot. :-( Usually FF starts in ~3 seconds.

I reboot the laptop. I wait a minute. I start FF. Nothing happens for 14 minutes. Finally the browser window suddenly appear and everything is working normally. I exit FF (no remaining firefox.exe processes are running). I start FF again. Now it starts immediately as usual. :-) But: I reboot and start FF. Again, it takes 14 minutes to start. This is reproduceable every time.

I haven't tried to *solve* this by refreshing FF or simillar. Right now I'm more interested in debugging this and finding out what is wrong.

I found https://profiler.firefox.com/docs/#/./guide-startup-shutdown which states how to automatically start the profiler at startup.

12:40 I boot the computer, login and wait a minute. 12:43 I start CMD.EXE and run:

 cd c:\Program Files\Mozilla Firefox
 set MOZ_PROFILER_STARTUP=1
 set MOZ_PROFILER_STARTUP_ENTRIES=20000000
 set MOZ_PROFILER_STARTUP_INTERVAL=100

12:44 I run:

 firefox.exe

No GUI appear. (it won't appear until 14 minutes later) I open the Task Manager and see one (1) firefox.exe process, taking 0% cpu. (pid 17668) 12:48 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:50 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:52 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:54 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:56 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:58 The browser GUI finally appear. Everything is now normal. It is showing one (1) tab with my start-page (google) just as it should. (my Task Manager now show 12 FF processes running, with various options) 12:59 I click the icon to stop the profiling.

I open the profile. [Profile Info] says:

 Recording started: Sat 17 Feb 2024 12:58
 Recording length: 1m12s 

So my profiling data don't show what happens between 12:44 to 12:58 :-(

Just for the sake of it, I'm attaching a pic of the first 10 seconds of the profile (at 12:58).

PS: Between 12:44 and 12:58 no FF window exists at all. Alt+Tab show no FF and in Task Manager I can't do any "Window" management, it is greyed out. I.e. no FF window exists for this process.

Question 1) What should I do to debug what happens between 12:44 and 12:58?

Question 2) How can it be that it takes 14 minutes to start FF from scratch (boot) while it starts quickly (~3 seconds) if it has been started once? I mean, all firefox.exe processes are gone when I exit FF, so starting FF again should be like starting from scratch, but apparently something is different.

Question 3) Is it normal that a FF, with only one tab (https://google.com/), run 12 processes in Task Manager?

Asked by elofu17 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

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Can I prevent add-ons from making network requests?

I use several add-ons in firefox, and largely they feel trustworthy, but I dont have any means for limiting the scope of what they are able to do, the manifest tells me w… (funda kabanzi)

I use several add-ons in firefox, and largely they feel trustworthy, but I dont have any means for limiting the scope of what they are able to do, the manifest tells me what they can do and thats it. I have read through this page https://support.mozilla.org/en-US/kb/permission-request-messages-firefox-extensions, but I have had a hard time even understanding which permissions let an add-on make network requests.

Barring the ability to actually stop add-ons from making network requests is there any visibility into what requests are being made by an extension, or all extensions in the browser?

Asked by kaisea.rpi 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

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Youtube not showing full video title when hovering if tab is not focused

While hovering over a Youtube video it shows the full video title as "hover text" if the tab is focused. However, if something else, even another Firefox window is focuse… (funda kabanzi)

While hovering over a Youtube video it shows the full video title as "hover text" if the tab is focused. However, if something else, even another Firefox window is focused hovering no longer shows anything. Is there some kind of setting to change that? I figured it could be browser and Youtube specific because Chrome shows it on Youtube even when not focused, but neither browser shows it on Google search for example, but I'm not sure.

Asked by tomipir2000 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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LastPass Icon will not appear in menu bar, after extension is added.

I have a desktop and a laptop. Desktop crashed, so rebuilding. Firefox on both, settings same on both. On Desktop - Last Pass will not appear. On laptop, same as i… (funda kabanzi)

I have a desktop and a laptop. Desktop crashed, so rebuilding.

Firefox on both, settings same on both. On Desktop - Last Pass will not appear. On laptop, same as it always has been.

Image below from my Desktop without the Last Pass icon there.

I've downloaded the LastPass Extension from Mozilla a couple times.

Help, please.

Very weird.

Asked by Dr. John B. Miller 2 iminyaka edlule

Last reply by jillcv 1 unyaka odlule

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A box shows up that says:You must login to this network before you can access the internet" and a button that says :Open network login page" This has not showed before and when I click on the button it gats stuck on another page

There is a bar that says: You must log in to this network before you can access the internet" and a button that says Open network login page" and then the following shows… (funda kabanzi)

There is a bar that says: You must log in to this network before you can access the internet" and a button that says Open network login page" and then the following shows up:


The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Please advise what Is going on.

Asked by rewirek 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Firebox reverts to full-screen mode

I have to press the F11 key to see the menus, scroll bars, taskbar, etc but the screen then goes back to full-screen mode. How do I prevent full-screen ? … (funda kabanzi)

I have to press the F11 key to see the menus, scroll bars, taskbar, etc but the screen then goes back to full-screen mode.

How do I prevent full-screen ?

Asked by gcotterl 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

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combining diacritical marks

hi, whilst chromium renders it correctly, firefox struggles to cope with combining diacritical marks (two unicode characters instead of a single one - but should have loo… (funda kabanzi)

hi, whilst chromium renders it correctly, firefox struggles to cope with combining diacritical marks (two unicode characters instead of a single one - but should have look the same once rendered)

Asked by firefox1150 1 unyaka odlule

Last reply by firefox1150 1 unyaka odlule

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New tab with icons

I have Firefox installed on my Windows 11 laptop. When I click on a new tab, I want that new tab to show 4 rows of icons of sites I have visited most frequently like my b… (funda kabanzi)

I have Firefox installed on my Windows 11 laptop. When I click on a new tab, I want that new tab to show 4 rows of icons of sites I have visited most frequently like my bank, Amazon, etc. I do not know how to set a new tab to show the 4 rows of icons. These icons show up in Firefox on my Windows 10 desktop computer but not on Windows 11 laptop.

Asked by goofusrufus 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

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Firefox using more and more memory

I am using Firefox 122.0.1, Windows 11 with all latest updates. Recently my HP Laptop has been slow to respond. I rebooted and opened task manager. I started Firefox and … (funda kabanzi)

I am using Firefox 122.0.1, Windows 11 with all latest updates. Recently my HP Laptop has been slow to respond. I rebooted and opened task manager. I started Firefox and it was using about 1500 MB of memory. I closed some tabs to try to recover some memory. However, Firefox kept taking more, more and more. After 15 minutes, it was at 10,000 MB and climbing, and my system was using 99% of memory. I don't believe Firefox did this in the past and this is clearly not working properly. Any ideas?

Asked by sdodell 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Files in the form of a web page-whole

Hey! I use Firefox to create my websites, but the browser no longer saves (file:///C:/sukujut/list_1/Mattimakinen.htm) htm data and images. It only stores small files and… (funda kabanzi)

Hey! I use Firefox to create my websites, but the browser no longer saves (file:///C:/sukujut/list_1/Mattimakinen.htm) htm data and images. It only stores small files and image quantities, but not the size I need (e.g. 22mt). I create an htm file and an image file through family stories, open them in the Firefox browser, and after the page opens, I save them as a web page, the whole thing - in a Microsoft Expression Web program file. At this point, if the file is even slightly larger, it will save the htm file, but not the image file at all. A warning triangle appears next to the save button and the message: download failed. Mattimakinen.htm - download failed - local file.

I have reinstalled firefox, no help. The browser saves the plain htm file, but not with the photos. I am currently doing genealogy and an important area is photographs.

Best Regards from Finland, Kalevi Ojanen

Asked by Kalevi Ojanen 1 unyaka odlule

Last reply by Kalevi Ojanen 1 unyaka odlule

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Allow necessary cookies only

Hi! I do not want more cookies than "necessary". So I reject, make settings etc. And I clean them automatically when closing Firefox, just in case. On some sites that I … (funda kabanzi)

Hi! I do not want more cookies than "necessary". So I reject, make settings etc. And I clean them automatically when closing Firefox, just in case. On some sites that I visit very often, this turns out very tedious and timeconsuming. How to allow only necessary cookies and not the rest? With Privacy & Security, Cookies and Site Data, Manage Exceptions, I can allow or block cookies from specific sites. What do I allow when I choose Allow? Only the ticked ones or all marketing and other stuff even when these are not preticked as default? Or will the choices made during this session be saved? In the case of my bank and a couple of others, I would like to save my choices to be able to enter it a little faster. But cleaning at closing Firefox also deletes that, I suppose? How to save my choices without saving all cookies?

Is there any way to see what kind of cookies have been saved? I can see the number of cookies for each site under Manage Data, but how to see the type of cookie?

Firefox 122.0.1 on Linux Mint

Best Eva

Asked by list4 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Content Filters

I have a content filter to filter out inappropriate material. Included in the filter are filters for adult content on wikipedia, youtube,and google podcasts. however, all… (funda kabanzi)

I have a content filter to filter out inappropriate material. Included in the filter are filters for adult content on wikipedia, youtube,and google podcasts. however, all those sites are fully allowed on Firefox, as opposed to on Safari and google chrome where the filter is working properly

Asked by reuvenmelka 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Firefox opens up a second browser screen automatically when I am already in a website!

When I login to my main Firefox browser and then access a website within a short while the browser screen opens up again automatically. In other words, a second window w… (funda kabanzi)

When I login to my main Firefox browser and then access a website within a short while the browser screen opens up again automatically. In other words, a second window which is very irritating. How can I stop this from happening?

Asked by graemesmith300653 2 iminyaka edlule

Last reply by munrorod 1 unyaka odlule