I-Firefox Isithangami Sokwesekwa

Firefox RAM usage on M1 Mac has dramatically increased. Unfortunately, b/c the memory usage is in firefox parent process, I can't simply terminate a process corresponding to a "tab", meaning I have no choice but to restart Firefox (closing & reopening all tabs) every hour or so of usage.

This is a new issue from a long-time firefox user (on multiple operating systems). It happened after I upgraded the Mac to "Monterey", which may or may not be coincidence.

Firefox tabs crash repeatedly for a particular email website that I am using. Specifically, the tab crashes when I click on an link to open an email and see the email contents. The tab will not crash every single time, just occasionally (i.e. sometimes I am able to read an email without the tab crashing, other times not). I do not think that the timing of the crashing has anything to do with the email contents (e.g. length, format). I also do not think that the tab crashing issue is happening for any other websites. The crashing started recently, sometime late December.

I installed the latest version of Firefox, and I cleared the web cache, but nothing has changed.

Any suggestions?

I was using Firefox, had one window open...browser was moving slowly so closed it. When I went to reopen-even in safe mode-it loads windows I had open and then suddenly crashes...I cannot refresh it as I have a lot of custom settings and bookmarks...this is the crash report I keep getting, can anyone help me please?

AdapterDeviceID: 0x1f08 AdapterDriverVersion: 27.21.14.6137 AdapterSubsysID: 37591028 AdapterVendorID: 0x10de AvailablePageFile: 82962862080 AvailablePhysicalMemory: 19456344064 AvailableVirtualMemory: 138524369985536 BuildID: 20210927210923 CPUMicrocodeVersion: 0xea ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown disabled -- Preference not set CrashTime: 1635919426 DOMIPCEnabled: 1 GraphicsCriticalError: |[0][GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt (t=85.93) InstallTime: 1633592264 JSOutOfMemory: Reported LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Corporation":["VCRUNTIME140.dll","msvcp140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["usp10.dll","wscapi.dll","directmanipulation.dll","TextShaping.dll","Windows.Globalization.dll","wsock32.dll","twinapi.dll","DWrite.dll","ondemandconnroutehelper.dll","InputHost.dll","BCP47mrm.dll","Windows.UI.dll","dataexchange.dll","Bcp47Langs.dll","wininet.dll","wshbth.dll","AudioSes.dll","ColorAdapterClient.dll","mscms.dll","WindowManagementAPI.dll","textinputframework.dll","twinapi.appcore.dll","msi.dll","dbgcore.dll","dbghelp.dll","msimg32.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","iertutil.dll","urlmon.dll","webauthn.dll","avrt.dll","srvcli.dll","winmm.dll","OneCoreUAPCommonProxyStub.dll","FWPUCLNT.DLL","winhttp.dll","MMDevAPI.dll","propsys.dll","rasadhlp.dll","winnsi.dll","dhcpcsvc.dll","npmproxy.dll","dhcpcsvc6.DLL","version.dll","wtsapi32.dll","netprofm.dll","nlaapi.dll","WinTypes.dll","d3d11.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","winsta.dll","ntmarta.dll","rsaenh.dll","umpdc.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","powrprof.dll","mswsock.dll","cryptsp.dll","CRYPTBASE.DLL","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","userenv.dll","sspicli.dll","profapi.dll","bcrypt.dll","cfgmgr32.dll","gdi32full.dll","wintrust.dll","crypt32.dll","ucrtbase.dll","bcryptPrimitives.dll","msvcp_win.dll","KERNELBASE.dll","win32u.dll","shlwapi.dll","advapi32.dll","combase.dll","nsi.dll","msvcrt.dll","psapi.dll","SHCore.dll","kernel32.dll","msctf.dll","oleaut32.dll","imm32.dll","setupapi.dll","ole32.dll","user32.dll","shell32.dll","ws2_32.dll","gdi32.dll","clbcatq.dll","sechost.dll","rpcrt4.dll","imagehlp.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","freebl3.dll","nssckbi.dll","osclientcerts.dll","softokn3.dll","mozglue.dll","lgpllibs.dll"]} MozCrashReason: Failed to load critical module "resource://gre/modules/WebNavigation.jsm" Notes: Has dual GPUs. GPU #2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0x3e98, AdapterSubsysID2: 37591028, AdapterDriverVersion2: 27.20.100.9664FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 398 StartupCrash: 0 StartupTime: 1635919379 SystemMemoryUsePercentage: 43 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20210927210923","version":"93.0","vendor":"Mozilla","displayVersion":"93.0","platformVersion":"93.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32573,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19043,"windowsUBR":1288},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"NVIDIA GeForce RTX 2060","vendorID":"0x10de","deviceID":"0x1f08","subsysID":"37591028","RAM":6144,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll","driverVendor":null,"driverVersion":"27.21.14.6137","driverDate":"1-21-2021","GPUActive":true},{"description":"Intel(R) UHD Graphics 630","vendorID":"0x8086","deviceID":"0x3e98","subsysID":"08591028","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"27.20.100.9664","driverDate":"6-1-2021","GPUActive":false}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"refreshRate":59,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":59,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"blocked:FEATURE_FAILURE_COMP_SAFEMODE"},"gpuProcess":{"status":"blocked:FEATURE_FAILURE_SAFE_MODE"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-in-safe-mode"},"wrCompositor":{"status":"unavailable:FEATURE_FAILURE_DCOMP_NOT_ANGLE"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"unavailable:FEATURE_FAILURE_D3D11_NEED_HWCOMP"},"d2d":{"status":"unavailable:FEATURE_FAILURE_D2D_D3D11_COMP","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":null,"antispyware":null,"firewall":null}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.startup.page":3,"browser.urlbar.suggest.quicksuggest":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"extensions.formautofill.creditCards.used":3,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":4},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 19188:"IPC I/O Parent",13336:"Timer",19200:"Link Monitor #1",19184:"Socket Thread",5796:"Permission",7716:"JS Watchdog",4504:"Cache2 I/O",2168:"Cookie",3088:"TaskController Thread #0",5404:"TaskController Thread #1",3028:"TaskController Thread #2",2812:"TaskController Thread #3",2248:"TaskController Thread #5",2260:"TaskController Thread #6",2808:"TaskController Thread #7",2244:"TaskController Thread #4",13280:"Worker Launcher",17440:"WindowsVsyncThread",5812:"Renderer",14148:"WRWorker#7",6228:"WRWorker#2",6580:"WRWorker#4",17568:"WRWorker#3",16376:"WRWorker#1",17896:"WRWorker#0",9128:"WRWorkerLP#0",20316:"WRWorker#5",17888:"WRWorker#6",10812:"WRWorkerLP#1",17900:"WRWorkerLP#2",17908:"WRWorkerLP#3",8324:"WRWorkerLP#4",14844:"WRWorkerLP#5",4840:"WRWorkerLP#6",18944:"WRWorkerLP#7",13048:"WinCompositor",13784:"Compositor",4916:"ImageIO",7344:"IPDL Background",10672:"QuotaManager IO",2556:"DOM Worker",2596:"IndexedDB #1",13388:"StreamTrans #13",7140:"StreamTrans #15",15148:"StreamTrans #16",2792:"StreamTrans #17",10504:"StyleThread#0",10792:"StyleThread#1",2564:"StyleThread#2",10612:"StyleThread#3",10340:"StyleThread#4",17572:"StyleThread#5",8240:"ImageBridgeChld",5424:"BgIOThreadPool #1",18548:"TRR Background",2636:"Untrusted Modules",6308:"DOM Worker",6128:"IndexedDB #2",6324:"StreamTrans #18",18012:"SwComposite",16816:"WRSceneBuilder#2",19804:"WRRenderBackend#2",10508:"WRSceneBuilderLP#2",5388:"IPC Launch",17600:"GMPThread",16624:"ProcessHangMon",9644:"BackgroundThreadPool #2",16472:"ProxyResolution",7620:"DNS Resolver #1",12932:"DNS Resolver #2",11160:"HTML5 Parser",8136:"SwComposite",20468:"WRSceneBuilder#3",14720:"WRSceneBuilderLP#3",3124:"WRRenderBackend#3",4488:"SwComposite",13012:"WRSceneBuilder#4",6548:"WRSceneBuilderLP#4",13016:"WRRenderBackend#4",120:"SwComposite",13272:"WRSceneBuilder#5",8900:"WRSceneBuilderLP#5",17040:"WRRenderBackend#5",16392:"SwComposite",20324:"WRSceneBuilder#6",14380:"WRSceneBuilderLP#6",14456:"WRRenderBackend#6",16604:"DNS Resolver #3",15036:"DNS Resolver #4",8404:"DNS Resolver #5",16428:"DNS Resolver #6",16984:"DNS Resolver #7",15128:"DNS Resolver #8",15228:"SSL Cert #1",11396:"SSL Cert #2",2732:"SSL Cert #3",19292:"SSL Cert #4",13468:"StreamTrans #19",4588:"StreamTrans #20", Throttleable: 1 TotalPageFile: 100727177216 TotalPhysicalMemory: 34155184128 TotalVirtualMemory: 140737488224256 URL: about:blank UptimeTS: 463.12 Vendor: Mozilla Version: 93.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

• I start Firefox. It works fine for a time
• Then, out of the blue, it says I have no Internet connection
• But, every other browser works just fine
• If I restart Firefox, it again works just fine, until it doesn't, again
• It just started doing this a few days ago
• I know everyone says this, but I didn't change anything other than the automatic update Firefox performed

Does anyone have a solution to this problem? Thanks.

I have tried everything and cannot manage to load any webpage that prompts a reCAPTCHA. The tab immediately crashes.

1- I've tried several webpages. They all work well until a reCAPTCHA pops up, the tab crashes and creates a dump file 2- I tried uninstalling Firefox, including erasing profiles and all Mozilla folders then reinstalling, and selecting refresh. It sill happens. No addons or extensions, and HW acceleration on and off 3- The problems goes away if I run Firefox on Troubleshooting Mode

Version is 94.0.2 (64 bit) running on Windows 10 21H1 on an i7 1165G7

Am I missing something? Is there a way to do a cleaner install?

Thanks for the help!

Hello everyone I re-install my win7 recently. I can get the firefox browser installed whitout any errors but it doesn't open. However I can see it's open in task manager in processes tab. what would be the problem? please advise

Hi all,

Since I switched to Win 10 Firefox constantly crash on my computer.

• Tried fresh install no change
• Tried repair no change
• Switched off extension and then on (one by one) no change
• Deleted cache - History - etc .. :( it worked for only a few days since I did a full scan with Microsoft Defender.
• Since this last crash (as I could not launch Firefox anymore I used shift + click on Mozilla shortcut)I decided to switch off the graphic card acceleration and all the other option in this menu and it seems to help

Could you tell me how to send you the crash report ( I do have 8-10 of them already sent to Mozilla)

I am a Firefox user for 5 years now and never had such bad experience before. Since 2022 February 8 my Firefox application keeps crashing all the time. The browser opens and I can open webpages as well, but shortly after opening the websites, most of the pages result in Firefoxing crashing. I have latest version of Firefox and I have checked in safe / troubleshooting mode as well, but it did not help, Firefox still crashes. I have submitted a lot of crash reports in the last two days, the latest one has this ID: bp-94f69edd-95cb-40e3-84de-33cb20220210.

Please let me know what to do, as currently I cannot use Firefox and without a fix I have change to another web browser. Please also note that the same webpages that crash under Firefox work without errors in other browsers.

Recently my Firefox crashes sometimes when downloading a file for example from Yahoo mail. This is not happening always, but sometimes when downloading a file. I have the latest version of Firefox, Windows 10. I changed password, deleted cookies, did full virus scan, but the problem still persists. Is this an issue of the new version of Firefox and will be fixed with the new update of Firefox ? This is happening only with Firefox and not with other browsers.

I have had it with Firefox playing cop. I really have. I have a site that I visit frequently but these past two updates have now broken my ability to sign into the site at all, even in private mode. All I get is the shield and human icons with the strike-through and the error message on the user name/password field that says: This Connection Is Not Secure. Logins Entered Here Could Be Compromised. Learn More.

I've hit the escape button, tried private windows, done everything I can including resetting which was my last resort and which I hate doing, there's no more whitelist, no way to bypass anything, this is totally unacceptable that I cannot get past this. Firefox is becoming more useless to me as they try to become more and more in control of what I can and cannot do. If there is no override to this, then I have to find a different browser because it's pretty useless to use one browser for some sites and another for other sites, don't you think? So if someone has a workaround for this problem, can you please tell me what it is?

Can someone help me fix recent frequent crashes ? This is just yesterday. I tried troubleshooting mode and it didn't happen there, although I didnt give it a long trial. I deleted all extensions, and I reset Firefox. Any ideas?

bp-78bbf7fb-3f18-46e1-94de-d905c0211101 10/31/21, 9:41 PM View bp-5cb5b831-449e-4322-9a9e-710180211031 10/31/21, 2:25 PM View bp-3ebfce66-105b-4e4b-83ec-7c8ff0211031 10/31/21, 2:25 PM View bp-8bdc92ef-03bf-49ad-945d-5afe50211031 10/31/21, 2:25 PM View bp-45918706-804f-4603-9671-97c4a0211031 10/31/21, 2:25 PM View bp-09f0ab0d-e132-4ada-bb22-7dd640211031 10/31/21, 2:25 PM View bp-8cc2a647-4aac-4b06-8747-a181f0211031 10/31/21, 2:25 PM View bp-07df9cae-d45a-4ce2-944c-c123e0211031 10/31/21, 2:25 PM View bp-9cca543f-1c82-4fe9-979b-56a5f0211031 10/31/21, 2:25 PM View bp-0b0f8e3f-6592-4ea4-9d23-179040211031 10/31/21, 2:25 PM View bp-1175d7ce-ab80-4b6e-8dad-90cc50211031 10/31/21, 2:25 PM View bp-c5f88f0d-0419-44da-b058-fc7580211031 10/31/21, 2:24 PM View bp-73f726b5-cc90-474e-b7ac-e44df0211031 10/31/21, 12:20 AM View bp-deaea811-9e7a-409c-9eda-aa9600211030 10/30/21, 9:51 AM View bp-d045b5e5-b53d-43a7-8e06-1592c0201127

I'm getting Mozilla Crash reports at the rate of about six per day, but Firefox is still running without any issues. Does anyone know why this is happening and how it can be resolved?

I'm not able to attach a screenshot.

The browser crashes frequently, even if I restore the bookmarks and some necessary plug-ins after reinstalling. there are 3 reports submitted by your interface.

report id: bp-61a7e2c3-3ce8-4856-9941-587d20211122 bp-e7ef6793-584d-448b-ac6d-1c0a90211122 bp-4a81c954-4ee7-4726-b8cd-7105b0211122

I'm uploading changed webpages to the internet on a daily basis, using Firefox. I'm Using Firefox version 100.0 now and I have discoverd a problem with version 100.0 . From Firefox version 99.01 and downwards, this problem never existed before. The refresh button in Firefox 100.0 ( Ctrl+R ) no longer works good anymore! Sometimes it works good, the other time it's not working correct anymore, you will not see the latest uploaded webpage on the internet. The only solution to this problem is bij closing Firefox and restarting it. Only then you will see the latest uploaded webpage on the internet. Please have a serious look at this annoying problem in version 100.0. This problem can only be discoverd by people who are uploading new webpages to the internet, not bij the regular internet-users/visitors.

Crash also happens when passed the argument `-safe-mode`. Does not happen in new profile. Crash happens both in v96.0.1 and after downgrading to v95.0.1. Console output mentions "Exiting due to channel error." I have not been able to find a way of increasing output verbosity.

$ ls -1 ~/.mozilla/firefox/Crash\ Reports/submitted bp-ae94ba15-6c3a-4479-bb81-ac4850220121.txt bp-be228ec2-dda3-4ec0-83b0-aa25a0220121.txt bp-f652f9d5-7e2b-45af-9804-1b43c0220121.txt bp-f83fe60a-7439-4ed5-ae61-4e44b0220121.txt

$ firefox

1. 1. 1. !!! [Child][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost

ExceptionHandler::GenerateDump cloned child 20567 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error.

Hello，somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user experience is very poor. The latest Crash report ID：bp-fd4c7367-1346-4a10-a2cd-244ac0211202