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Selectively Allow Cookies

Hi Everyone, My Bank has suddenly decided that ALL cookies must be allowed before letting their customers in -- a requirement with which I wholly disagree. My FireFox is … (funda kabanzi)

Hi Everyone, My Bank has suddenly decided that ALL cookies must be allowed before letting their customers in -- a requirement with which I wholly disagree. My FireFox is set to block anything that moves, and supported by Ad Blockers and Ublock too. Is there a way in which I can configure FF to allow me into the Bank site without having to change my "secure" settings every time? I am no computer genius - so please make it simple for me.

Thanks everyone.

Ian

Asked by Ian 4 izinyanga ezidlule

Answered by zeroknight 4 izinyanga ezidlule

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Netflix Does Not Work on Mozilla

Firefox doesn't support Netflix Netflix worked perfectly fine on Firefox earlier in the day for me but, now, error code F7121-3078 has prevented me from accessing Netfli… (funda kabanzi)

Firefox doesn't support Netflix

Netflix worked perfectly fine on Firefox earlier in the day for me but, now, error code F7121-3078 has prevented me from accessing Netflix. I use Firefox daily so I don't want to use another browser. Help?

Asked by bubblytea345690 1 unyaka odlule

Last reply by SometimesMaybe 1 unyaka odlule

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Password Export and Login

I am unable to export password and logins to anywhere when I click the 3 dots its gives me the option and pop up warning but after that it goes away and does not give me … (funda kabanzi)

I am unable to export password and logins to anywhere when I click the 3 dots its gives me the option and pop up warning but after that it goes away and does not give me the download screen to send them anywhere, running 107.0.1

Asked by Mark J Bush 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 11 izinyanga ezidlule

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What is the CTMsgHostFirefox (32 bit) process? [High CPU usage]

Hi, The highlighted process sometimes goes up to as high as 55% ish CPU for hours on end, making my computer lag for no reason. If I individually close the process, noth… (funda kabanzi)

Hi,

The highlighted process sometimes goes up to as high as 55% ish CPU for hours on end, making my computer lag for no reason. If I individually close the process, nothing happens, and the issue fixes itself (firefox runs fine with it closed).

It is concerning since I could not find anything on google about this process, is this some kind of malware? I did run a MalwareBytes scan on my entire computer, and nothing turned up.

Please let me know what that process is.

Asked by pocketfootprints 12 izinyanga ezidlule

Answered by TyDraniu 12 izinyanga ezidlule

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Menus and url bar are in tiny mouse print. I've adjusted settings and the pages are fine. How can I increase the font size in those 2 areas?

Since changing to a new monitor and running at 1440p, the menus and url bar are in tiny mouse print. The searching I've done so far seems to point to an update removing … (funda kabanzi)

Since changing to a new monitor and running at 1440p, the menus and url bar are in tiny mouse print. The searching I've done so far seems to point to an update removing user control to change the font size on those items. I've adjusted settings and the pages are fine, but the two things I mentioned are almost unreadable. How can I increase the font size there?

Asked by Festusian 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Firefox won't close properly

phil.schreiber9664@gmail.com said Everytime I try to close my Firefox browser window, it just stops. There are multiple processes taking in excess of 200 or 300K in me… (funda kabanzi)

phil.schreiber9664@gmail.com said

Everytime I try to close my Firefox browser window, it just stops. There are multiple processes taking in excess of 200 or 300K in memory that seem to be causing the problem. I have to manually end the process just to close Firefox, and it is quite annoying. I just checked, my Firefox is up to date. Yesterday I deleted and re-installed Firefox, but it's still doing the same thing. This is kind of driving me nuts to be honest. I have Chrome, Opera, and Edge also installed on my computer so I'm ready to jetisson Firefox but thought I'd see what the community has to say first.

UPDATE - Firefox worked great for a few days but the issue returned not too soon after that. Whatever happened in the last update was only good temporarily. I've already done all the initial troubleshooting steps and believe I may have discovered the root cause of the issue.

There are multiple processes in Firefox whose size is over 100,000 kilobytes in size. Some are over 200K, 300K, and 400K.

As I compare this with other browsers I have on my computer, Edge has no processes over 100K, and neither does Chrome or Opera. I believe this is not coincidence, there is something internal to Firefox which creates large processes that is causing delays in closing it. Once again the problem has started annoying me and has started giving me thoughts of switching browsers again.

You can see it in the screenshots I posted.

Asked by phil.schreiber9664@gmail.com 12 izinyanga ezidlule

Last reply by phil.schreiber9664@gmail.com 8 izinyanga ezidlule

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Firefox will not play certain videos, such as youtube live streams, or entire other sites do not play.

Specifically this is interesting because regular youtube content *will play just fine* This is something I can readily reproduce for testing, diagnosis, and troubleshoot… (funda kabanzi)

Specifically this is interesting because regular youtube content *will play just fine*

This is something I can readily reproduce for testing, diagnosis, and troubleshooting.

Please note: I have literally completed all fundamental troubleshooting several times. I respect due diligence and double checking, its just that I wish to be clear I've spent a few hours today on this and am thus far unable to impact the situation at all. --Note on Note: This includes disabling settings/features in firefox. Everything having to do with privacy, networking, hardware accel, and probably another category has been toggled multiple ways. This does not include mucking about in the detailed settings page ( about:config, etc etc). I do not memorize about:config settings I just use reference material to achieve a goal then promptly move on in life, and I am not a professional web developer though I can program so I haven't attempted to fiddle there at all. All that is to say consider any suggestions involving about:config or similar depth of settings to be *untested by myself on this matter* and therefore ripe for suggestions!

Oh, I also have not tested this in a VM. Although I certainly can if requested. I can note that a VPN does not impact this described behavior.

Well, I am able to get teh Ads to play prior to a live stream, sometimes. Note: Ads are not always displayed anyway so I cannot really know the statistics on this for sure.

At this point I have reinstalled Windows10 several times and can still reproduce this problem. All windows security settings have been toggled without impact on core issue. This has been reproduced through multiple win10 reinstalls.

Other browsers, other operating systems will function. I can use firefox on my various linux systems. I can use several versions of firefox to play these same videos on my linux systems.

However win10 at whatever patch level is unable to utilize firefox to play youtube live streams. Again, nothing I've done has impacted this behavior ( reg yt vids OK w/ preview and chats, live stream vids NOT OK, though ads and chats display fine )

I'm several varieties of engineer (Electrical, Networking, Security, Systems - whatever other varieties HR departments decide to use ) and can happily grab whatever data, or create whatever testing conditions that can be asked of me.

Thank you,

Asked by syroth 1 unyaka odlule

Answered by syroth 1 unyaka odlule

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Video DownloadHelper

I found a charge of $28.50 on my credit card from Saint Gervais Sur Mar with something to do with DownloadHelper. I do not remember that charge and believed it was free… (funda kabanzi)

I found a charge of $28.50 on my credit card from Saint Gervais Sur Mar with something to do with DownloadHelper. I do not remember that charge and believed it was free. How can I cancel any subscription and get money back?

Asked by Toby Firefox 12 izinyanga ezidlule

Last reply by James 12 izinyanga ezidlule

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Video playback stutter

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Rad… (funda kabanzi)

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Radeon driver 22.11.2. Most noticeable during slow pan like this https://youtube.com/clip/Ugkx7jP_XuVB7i-O6ljGHQ_NjPmEakzvD7yM

The video playback stuttering isn't new but I only stated looking into it now. No idea how long it's been like this. At first I thought it might be caused by running my monitors at true 120Hz and 60Hz instead of a fractional framerate but then the stuttering should be visible on other apps too. Switching to a fractional 60 didn't change anything in Firefox.

Asked by Je 1 unyaka odlule

Last reply by npoTeyc 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

keyboard shortcuts

Please provide easy to understand explanation layman style and respective steps in easy to follow instructions in layman style how to disable all and any keyboard shortcu… (funda kabanzi)

Please provide easy to understand explanation layman style and respective steps in easy to follow instructions in layman style how to disable all and any keyboard shortcuts in Mozilla firefox, except refresh without using cache.

i want to use only refresh without using cache to be set up with F5 key and all and any other keyboard shortcuts to be fully disabled.

Asked by Diabolik 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

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(MacOS) Full Screen Removes Tabs even when hovering to the top of Browser

As Title, Whenever I try to go full screen and hover to the top of the browser, It originally showed all my tabs, but recently it has not been doing that. When I hover … (funda kabanzi)

As Title,

Whenever I try to go full screen and hover to the top of the browser, It originally showed all my tabs, but recently it has not been doing that. When I hover over and over, the tabs maybe appear 10% of the time, but whenever I click somewhere else other than the Tab Bar, it disappears.

I think this bug happened ever since I enabled "Hide bookmark toolbar". I have since reverted it back, but the error is still the same. Weird, since my tabs disappear since it has nothing to do with bookmarks.

Asked by Iha7 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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cannot find a window i closed today having multiple tabs, using "history" and recently closed tabs/windows (both).

tell me whether i can find a window i closed today having multiple tabs, using "history" and recently closed tabs/windows (both). i especially want to be able to restore … (funda kabanzi)

tell me whether i can find a window i closed today having multiple tabs, using "history" and recently closed tabs/windows (both). i especially want to be able to restore the tab for Institute for the Study of War and its companions. i hope you are warm and rested.


to do my regular research, i have lost three or four (or more) windows with multiple tabs, as a result of my reorganizing tabs. i think of each window with one of its tabs, so these would be, "Emma Loop" (which includes all federal court districts tabs and related info); "Kyle Griffin" (which includes various journalist/news tabs); "emptywheel" (which includes various journalist/news tabs); and other such similar windows whose name ID i don't remember.

restore scares me because it will apply to bookmarks.

i recently began migrating from twitter to mastadon, and wanted to add my regular tabs to mastadon. i moved tabs to keep track, but it seems the tab's parent windows disappeared. i cannot be more clear, because i had a total of about 15 windows with multiple tabs EACH. i regularly exited the program to install updates and because of my settings, all the windows/tabs were saved correctly. this is a great feature.

it takes time to create a window with multiple tabs, and i don't have much of a brain, so it's hard for me to learn new stuff. maybe we can work together to clarify what i need. i just want my "lost" windows/tabs to return to the others so i can continue going forward. i blame this guy - the "new twitter owner" - who has even made changes to UKRAINIANS' account performances. thank you.

Asked by notanotherhero 12 izinyanga ezidlule

Answered by notanotherhero 10 izinyanga ezidlule

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Regenerating recovery key

I've gone down a rabbit hole of authentication in regards to Sync with Firefox. I'm wondering if I can regenerate a recovery key by removing the recovery key from my acc… (funda kabanzi)

I've gone down a rabbit hole of authentication in regards to Sync with Firefox. I'm wondering if I can regenerate a recovery key by removing the recovery key from my account and then choosing to re-enable a recovery key on my account? I do have the password for my primary email on my account, but I can't find the recovery key value for it.

I also have a secondary email on my account that I don't have a password for, and need to reset a password for it, but one problem at a time...

Asked by EJ 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Developer Console colours and Folder Icons

hello 1) I've been trying to change the console colours for the web developer console using userChrome.css, but I have failed. I want to set the background for console.i… (funda kabanzi)

hello

1) I've been trying to change the console colours for the web developer console using userChrome.css, but I have failed. I want to set the background for console.info text to be light blue while the text color to be bold dark blue font. I would like to have it only in light theme. Also I would like to change the font size of the console for both themes.

2) Is it possible to change the folders of bookmarks to yellow. I read there are SVG. I tried to solution that are meant to change the folders to yellow, but failed. Can someone point me to a dummies guide for a solution.

The first one is the more important issue.

Thank you in advance

Asked by ProfessorLayman 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 12 izinyanga ezidlule

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usps tracking and informed delivery does not work on firefox, but works on edge!

how is it that the usps website works on edge, but not on firefox? usps stopped working about a month ago on firefox. i already tried clearing the cashe and cookies from … (funda kabanzi)

how is it that the usps website works on edge, but not on firefox? usps stopped working about a month ago on firefox. i already tried clearing the cashe and cookies from usps and that did not work, and neither did turning off ad block plus. im at a loss here.

Asked by 09grizzly550 1 unyaka odlule

Last reply by 09grizzly550 1 unyaka odlule

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Firefox stops responding at random times.

I'm running ArchLinux with Xfce 4.16. One of the lastest firefox updates has broken it on my system. It keeps crashing at random times, most of the time when I do some a… (funda kabanzi)

I'm running ArchLinux with Xfce 4.16.

One of the lastest firefox updates has broken it on my system. It keeps crashing at random times, most of the time when I do some action, maybe press a button on a website, maybe open a new window, maybe select some text on a website... It doesn't occur always, most of the time things work fine, but, at some point, I perform an action that has worked fine the last few times, and it hangs the browser.

The easiest way I found to replicate it is by opening and closing the Downloads window. Around 15% of the times I open it, the browser stops responding completely.

I'm not sure which firefox version introduced the bug because I don't update the system so often. My last pacman updates where January-2022 and November-2022. The version from January-2022 worked fine but since the November-2022 update I've been experiencing this problem.

I've created a new profile, disabled hardware acceleration but the problem persist. I'm also not using any kind of proxy, its a clean profile.

Running it from the console only shows one message at startup, but nothing when the browser hangs.

This is the message shown at startup:

[GFX1-]: glxtest: VA-API test failed: failed to initialise VAAPI connection. [2022-12-17T23:22:27Z ERROR glean_core::metrics::ping] Invalid reason code start

But the browser can be working for half an hour after it with no problems.

Asked by griffin7 11 izinyanga ezidlule

Last reply by jonzn4SUSE 11 izinyanga ezidlule

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Removing the ⌘+J shortcut

I am trying to change the keyboard shortcut of the Tools → Downloads menu (opening up the downloads). I accidentally click that sometimes and it is quite annoying, so I … (funda kabanzi)

I am trying to change the keyboard shortcut of the Tools → Downloads menu (opening up the downloads).

I accidentally click that sometimes and it is quite annoying, so I thought I'll switch the shortcuts to a more complex one to avoid these mistakes ^+⌘+J and when I remap that in the Keyboard preferences, the new shortcuts shows up in the menu, and it starts working but the old shortcut ⌘+J is still working.

I believe that is a bug in Firefox.

Asked by István Karaszi 12 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 12 izinyanga ezidlule

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Hyperlinks don't open in Firefox

Hyperlinks (URLs) do not open anymore in Firefox, but do so in other browsers. I have tried many really complicated suggestions and cannot make it work. I am ready to giv… (funda kabanzi)

Hyperlinks (URLs) do not open anymore in Firefox, but do so in other browsers. I have tried many really complicated suggestions and cannot make it work. I am ready to give up.

Asked by James 1 unyaka odlule

Last reply by James 1 unyaka odlule

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Unexpected padding around HTML document on all pages

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tri… (funda kabanzi)

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tried restarting Firefox. I've tried restarting the computer but the issues seems to persist. I do not see the same rendering behavior when loading these websites on Google Chrome. I'm including screenshots of what I'm seeing.

Asked by Mike Grace 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 11 izinyanga ezidlule

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Bottom of custom font getting cut off on windows devices

Hi, Running into a strange problem with FireFox on Windows that I cannot replicate on IOS and Android devices. I created a custom font and it seems that at 100% zoom m… (funda kabanzi)

Hi,

Running into a strange problem with FireFox on Windows that I cannot replicate on IOS and Android devices.

I created a custom font and it seems that at 100% zoom my characters are getting chopped on the bottom. At 90% and 120% its renders correctly.

I have attached a sample screenshot with the font at 120% and the font at 100% resized so they are equal in total pixel volume to illustrate the difference.

Already looked at the following:

  • Turning off ClearType in Windows.
  • Various settings using the font-smoothing css property:

https://developer.mozilla.org/en-US/d.../font-smooth

Neither of these seem to have any effect. Because my font is meant to have an old school video game style and feel the way that it renders, trying to smooth it over has a negative effect.

I realize the fix may not be something that can be changed in FireFox itself, but if anyone who has experience with this type of issue can offer any advice or guidance it would be greatly appreciated.

You can play around with the zoom levels with my font here: https://www.stevesgames.com/about

Asked by steve 12 izinyanga ezidlule

Answered by steve 12 izinyanga ezidlule