I-Firefox Community Forum

Prior to getting some desktop PC upgrades that required a new install of Windows 11 and a new install of Firefox, I backed up my entire PC (yea!).

Now that I have re-installed Firefox, I see that I have none of my saved bookmarks and so I want to restore the Firefox profile - all of it or at least the bookmarks.

I have tried following the Firefox instructions for this, but am apparently not doing it right.

I can't seem to locate the bookmarks file, for starters, in my backed up files. I find the profile but I don't find anything like places.sqlite.

Can someone help me so that I am locating the right (and complete) files, copying them correctly, and then switching to the new/old profile correctly?

Thanks in advance.

For the past week, my browser does not auto-update. I have to download the update and re-download the browser.

I went into the settings and found the update section and when I clicked "Check for Updates", it kept saying "failed to check for updates". I tried with my proxy-settings on with VPN on, proxy-settings on with VPN off, proxy-settings off with VPN on, proxy-settings on, with VPN off.

This is in my personal laptop, where I am the only and admin profile.

My Firefox used to to auto-update but now it keeps saying I need to download the update, but my browser can't even tell if I have the most current version or not.

Hi, I have spent hours this morning trying to diagnose a problem with Firefox Update 115. It is Unstable and I can't Stream Music from Youtube or even Amazon Music. Web pages from sites I use everyday are out of order when displaying text as well. It's a real mess. Now, here's the kicker, I haven't been able to stream my music from both aforementioned websites, but get this, if I use the Incognito Browser, Music streams No Problem. Seems like you guys broke something in the main FF browser. I have spent hours trying to debug this and have concluded that your most recent Update has broken streaming links. I can't rollback the Update and that is even more frustrating. Please Fix This. BTW, your Help Pages really stink. Sorry, but they offer no help when the problem is clearly FF. Kind Regards, Joe White

I'm having a problem with Win 11 that will likely require that I reinstall the OS. I decided to move most of the data in my User folder by right clicking and changing the drive from "C:" to "E:" in the Locations tab. Firefox was closed as a I did this, it worked fine, and then I restarted the PC. Upon opening Firefox none of the extensions are working and I'm not sure what to do.

I have a slight problem. I'm currently using Firefox 116.0.3 and it seems that it can't update. The automatic updating will run, and then it will fail (this is all the time when using Firefox). It will recommend me to download the newest version from the website, but then the CDN will and I will be presented with the "connection was reset" error. This happens both on my Windows 10 and Windows 11 machines. Both are running Firefox 116.0.3.

Funnily enough I tried to see if I could download the newest version on Edge (Chromium), which it could but the version I got from the website was the same version I have now. I wonder if this is something to do with my region as I'm based in China and I'm aware that some software can have...problems.

Also, when trying to download version 122.0, it is fantastically slow and will often fail to complete.

Is there anything that could be suggested as I really don't want to use Edge.

I am using a Samsung Chromebook Pro V2, running Debian, and installed Firefox using the Flatpak command "flatpak install flathub org.mozilla.firefox". The Firefox icon appears in the Linux apps group and I have opened Firefox using that icon.

How do I get links in my Linux apps to open Firefox and take me to the URL?

Thank you and Happy New Year, Abe

I cannot use, update, uninstall, refresh, or reinstall Firefox (and haven't for four or more years). I always get this message: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." But I have (obviously) shut down the computer entirely any number of times in all those years. What can I do? I will be taking college classes and Firefox is one of the few browsers that the college supports.

After a crash earlier today within my 32bit install of Firefox, I upgraded to the 64bit version. Since then I have not been able to play videos from sites that utilize DRM.

I have tried the following:

1. Check and Uncheck "Play DRM content"
2. Check for updates while in the addons related page.
3. Checked my hosts file which is blank
4. Stopped my AV and attempted to update as well as Enable/Disable Play DRM
5. Get a 404 when attempting to go to "redirector . gvt1 . com" site.

When I looked in my profile directory, I noted that both the "gmp-gmpopenh264" and "gmp-widevinecdm" directories are empty. I found and downloaded the most recent openh264 dll for windows 64bit. Firefox continues to say "OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly." I have not found the most recent wildevine version so I have not tried to update it manually.

Could there be something squirrelly with my user profile that needs to be rebuilt? (I can export the bookmarks, etc) The 32bit Firefox crashed with no messages while watching a live YouTube stream. I just installed over without uninstalling the previous version. I was afraid of losing my current settings. The crash caused my "previous session" to be lost.

I cannot find this anywhere. As a Topic . I've Reinstalled Firefox several times,and,each time the Browser continues to Import the previous instalations Bookmarks.

Noticed that a small Dialog box pops up stating what is being installed,with 'Importing Previous Bookmarks". Should be an Option on Instalation that handles exactly what is to be described as installed. Supposed there used to be. Since im used to installing w/o 'default settings.

The little check box that denotes 'use old settings,and apps,does nothing.

Have another problem with my Bookmarks. And this is what I need solved Reinstalling Firefox without Importing Previous Bookmarks.

Options for Migrations is not a punn here.

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download and the file downloaded can't be opened.

Thanks!

Hello.

Lately i found strange bug in FF 119.0 (ppa - deb, not snap version), ubuntu 23.10 I can't download any file to mounted ntfs volume. Firefox instead creates thousands of empty files. Once it was 10001 or 10003 other time it was 20000 of files. I tried private-window, no change. I have removed all add-ons - no change.

For example i was trying to download https://fedorapeople.org/groups/virt/virtio-win/direct-downloads/stable-virtio/virtio-win.iso and i ended with (only few last lines):

-rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9989.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-998.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9990.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9991.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9992.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9993.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9994.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9995.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9996.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9997.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9998.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9999.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-999.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-99.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest.exe

I can download the same source files to the same location with other browsers without problems. Thank You for Your help!

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the latest Firefox update couldn't be installed. I've tried restarting the computer, tried running the Mozilla Maintenance Service, and installing the latest updates for Firefox and Windows 11. Nothing I've tried has worked, and no other help article has helped me thus far.

Hello, please is there any chance to add Firefox download for Linux and aarch64 platform to the download list? The attached image shows that you currently offer a binary package for the aarch64 platform only for Windows. Thank you.

For a long time I've used Firefox on Linux with multiple instances each with their own profile folder. Today when I try to run these instances with separate profile folders I get the following error:

> Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile.

Profiles are created like this:

firefox --new-instance --createprofile "PROFILENAME ~/.firefox-PROFILENAME"

They are run like this:

firefox --new-instance --profile "~/.firefox-PROFILENAME"

It seems something has broken with the instance isolation as this is now throwing an error. Additionally I run "createprofile" it doesn't seem to actually create the folder.

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10.

I have been able to manually install the latest version by installing it over the top of my current install, how can I fix the error to be sure that my browser will auto update?

Thanks

I have just downloaded firefox from chrome and cannot install it. I have tried the usually uninstall reinstall and restarting my computer but cannot fix it. I have had this issue with other browsers in the past eg opera and brave but gave up on them, however, I really want to switch to firefox so would appreciate your help. For some reason it seems chrome is the only browser I can even open on my laptop (windows 11). Do you know a fix?

I currently am running FF vers. 109.0.1 64 bit on Win 10 pro. I don't like what I've been reading about the latest update, my machines are old and I'm not ready to upgrade so I don't want an even more overloaded/uses up more CPU, etc., version of Firefox. I don't have complex needs in a browser, so some of the "upgrades" haven't been useful for me or have made using FF more difficult.

  I found a list of what I guess are older versions but no information was provided on how to choose a version of say v. 110, to make sure it's the right one for my laptop and/desktop (or the one that will work w/the fewest problems) that it's in English, etc.   
  My impression is that FF is mostly worked on by people who have a variety of needs & interests so increasing sophistication is what they want and that's fine, I'd like to keep using FF w/my current machines, w/as simple a version ,ie., useful for an unsophisticated user.    Is that possible?    If so, I'd like to upgrade to 110 64 bit or perhaps 111 64 bit unless either or both had huge security holes, etc and many users found they weren't very functional.   I do have security software.

Trying to download nord vpn and is says "failed" tried to download a receipt for the purchase of above and it says "failed" the browser on Win 10 is set to save files to downloads

A few weeks ago I saw an Mozilla ad for a new Mozilla software product that cleaned up your PC and made it run better. The price was around $125.00 (I don't remember that exact price). It said that I would receive an email from Mozilla with download instructions. it's been a few weeks and I have not gotten any email. Does anyone know if Mozilla offers any such software or did I get scammed? I'm pretty good about seeing scams but Ive used Firefox and Mozilla for years and trust them. Maybe that's why I wasn't as careful as I should have been.

Thanks for any help that you can provide. Ron