Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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How to change my email address

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have … (funda kabanzi)

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have the secondary address with the same provider.

Asked by Glenys Gould 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Firefox downgrades itself automatically every night

At some point every night, my Firefox (and only Firefox) reverts to version 111 from the latest version. This happens on 2 different Windows 11 machines. I can only get… (funda kabanzi)

At some point every night, my Firefox (and only Firefox) reverts to version 111 from the latest version. This happens on 2 different Windows 11 machines.

I can only get Firefox to run again by running from command prompt with "-allow-downgrade" option and then updating again.

I usually don't notice until I launch Firefox the following morning and it gives me a message that the profile was created with an older version and to exit or create a new profile.

I've had Firefox open and then it reverts and it gives me a XULRunner error about the profile being used by an older version.

I don't have any special backup or restore software running and the physical files in my Firefox folder in c:\program files\mozilla firefox are being physically pushed to a prior version dated 3/21/2023.

On both machines, I've completely uninstalled and reinstalled and it's good for a day and then reverts.

No log entries for the reversion can be found. It's just back to a prior version.

I've never come across anything like this before and have scanned for any malware or other issue, but haven't found anything.

Asked by Splutt 1 unyaka odlule

Answered by Splutt 1 unyaka odlule

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Close tab button on left

As per old thread at: https://support.mozilla.org/zu/questions/1365405 which has since been archived. As of version 113, this solution is being suppressed. I occasional… (funda kabanzi)

As per old thread at: https://support.mozilla.org/zu/questions/1365405 which has since been archived.

As of version 113, this solution is being suppressed. I occasionally see the x appear briefly on the left when a tab is selected, but then it reverts. So far I have not been able to work out what setting is overriding this function, so I've just rolled back to 112 and used the "--allow-downgrade" flag on the firefox shortcut so I can still load my old profile, but understand this is not a safe option in the long term.

Asked by Venoltar 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Twitter, composing reply but cannot send as scroll bar will not move

Using Twitter to compose message in Firefox Browser however cannot scroll to reveal box to reply. How do I activate the scroll bar to the right hand side of the twitter "… (funda kabanzi)

Using Twitter to compose message in Firefox Browser however cannot scroll to reveal box to reply. How do I activate the scroll bar to the right hand side of the twitter "compose a reply" chat box?

While I'm in Firefox, composing a reply in twitter, I can only get so far. The gray scroll bar on the right will not move. So I can create a reply but I cannot get to the tweet box. See images attached.

When I try to scroll, this chat box comes up instead asking to save or discard. I do not want to do neither. I want to reply right now. I went to chrome and used twitter there and I could retweet, add my comment and then scroll down to select the tweet button.

If the scroll bar on the right would actually scroll, it would take me to the bottom on the chat box where i could then see and select the tweet box. So please tell me if I can use twitter while in Firefox to reply to messages or must I always go to another browser? How do I activate the scroll bar to the right hand side of the twitter "compose a reply" chat box?

I hope the images help. Thank you for reading.

Basic: Using 112.0.2, Windows 10 Date: April 2023

Asked by FGFox 1 unyaka odlule

Last reply by MarkRH 1 unyaka odlule

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I am tired of reaching a dead end!

Hmm. We’re having trouble finding that site. We can’t connect to the server at recs.richrelevance.com. If you entered the right address, you can: Try again later … (funda kabanzi)

Hmm. We’re having trouble finding that site.

We can’t connect to the server at recs.richrelevance.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Asked by Jeff Buky 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Firefox crashes when I use "paste" action

Due to some unknown reason from today morning whenever I use paste function, my Firefox crashes and quits. It includes pressing ctrl+v, right click and paste, and edit>… (funda kabanzi)

Due to some unknown reason from today morning whenever I use paste function, my Firefox crashes and quits. It includes pressing ctrl+v, right click and paste, and edit>paste. It occurs in all webpages and not only with texts, but also when I try to copy/paste for example a bookmark.

My browser is up to date, I rebooted several times, and also opened Firefox in Troubleshoot mode. But the crash still happens.

Does anyone have any idea what the reason of this problem is and how I can fix it?

Asked by shadmehrbaz 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

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Outlook.com Copy and Paste

A couple of months ago Outlook.com changed its "look." And instead of highlighting text, right clicking and and having the small MS window come up where you can click "p… (funda kabanzi)

A couple of months ago Outlook.com changed its "look." And instead of highlighting text, right clicking and and having the small MS window come up where you can click "paste," their own window came up and "paste" was not one of the options. So I had to use Ctrl v to paste.

But Outlook just added "paste" to their window. But it's not working in Firefox. But it does work in Chrome. Outlook will never address this, so what can FF do about this?

Asked by Steve09 1 unyaka odlule

Last reply by Steve09 1 unyaka odlule

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Pasting from Clipboard

I get an messages staing that my browser won't allow me to paste from my clipboard. I'm able to use this function in other application, Firefox seems to be my only issue… (funda kabanzi)

I get an messages staing that my browser won't allow me to paste from my clipboard. I'm able to use this function in other application, Firefox seems to be my only issue. Can you instruct me how to allow the "paste" feature.

Asked by BoCephus 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

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How can I retrieve a deleted bookmark folder in FF 112.0.2?

I have tried searching online and the suggestion is to "Undo" command on the "Organize" menu of the Library window as described in this link: https://support.mozilla.org/… (funda kabanzi)

I have tried searching online and the suggestion is to "Undo" command on the "Organize" menu of the Library window as described in this link: https://support.mozilla.org/en-US/questions/1198441 but I cannot find any Library window.

Please advise step-by-step how to retrieve accidental deleted folder in FF 112.0.2.

Asked by mcs2011 1 unyaka odlule

Last reply by EGV 1 unyaka odlule

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Warning: Potential Security Risk Ahead

Warning: Potential Security Risk Ahead Firefox detected an issue and did not continue to mpsconline.gov.in. The website is either misconfigured or your computer clock is… (funda kabanzi)

Warning: Potential Security Risk Ahead

Firefox detected an issue and did not continue to mpsconline.gov.in. The website is either misconfigured or your computer clock is set to the wrong time.

It’s likely the website’s certificate is expired, which prevents Firefox from connecting securely. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Learn more… My MPSC account website is showing this problem so please kindly resolve it

Asked by morenitinm 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Using Firefox with the program "Instaverse".

Still at a loss that since the FF 112 update, I have not been able to use mouse over (hover) and highlight a Biblical scripture in the program "Instaverse". So far, the p… (funda kabanzi)

Still at a loss that since the FF 112 update, I have not been able to use mouse over (hover) and highlight a Biblical scripture in the program "Instaverse". So far, the problem has not been solved. I have used this browser and Instaverse in preparing sermons for years and it worked perfectly with the FF Browser and Microsoft Word (still works perfectly with Word). I use the desktop version of Windows 10 and discovered that in order to get Instaverse to work with FF, I have to use the 32 bit version. It did not work this time. My question is "Why?"

Asked by fahill 1 unyaka odlule

Last reply by AzZA 1 unyaka odlule

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Firefox does not open certain websites, including Google

The latest update of Firefox has rendered browsing nearly impossible . Many websites do not open at all, without showing error messages. For example, if I type google.com… (funda kabanzi)

The latest update of Firefox has rendered browsing nearly impossible . Many websites do not open at all, without showing error messages. For example, if I type google.com in the search bar and hit enter, nothing happens. I can, however, visit DuckDuckGo.com and search for Google. The search results come up as usual but if I click the link to google.com, again, nothing happens. If I search for "New York Times" on DuckDuckGo and click the link for nytimes.com the new york times website opens without a problem. Is there a solution to this?

Asked by iam96b 1 unyaka odlule

Last reply by iam96b 1 unyaka odlule