Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Why does Firefox insist on changing my home address to an incorrect one

I live in Northern Ireland which is part of the United Kingdom. The full name of the UK is as follows "The United Kingdom of Great Britain and Northern Ireland". When I s… (funda kabanzi)

I live in Northern Ireland which is part of the United Kingdom. The full name of the UK is as follows "The United Kingdom of Great Britain and Northern Ireland". When I select my country as UK, Firefox changes it to GB. Northern Irland is not in GB. Great Britain consists of England, Scotland and Wales.

Asked by Harry 3 izinyanga ezidlule

Last reply by Denys 3 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox crashing when using BBC iPlayer, YouTube and Slots

My Firefox browser has been crashing for a while now (Years). It's fine playing YouTube and BBC iPlayer but when I advance the time marker to a different part of the stre… (funda kabanzi)

My Firefox browser has been crashing for a while now (Years). It's fine playing YouTube and BBC iPlayer but when I advance the time marker to a different part of the stream or video, it crashes. It also has a problem when playing slots. It seems to crash a lot making it impossible to play.

I have tried using Firefox in Troubleshooting Mode but the same things happen.

Here's the crash report ID

Report ID Date Submitted bp-a9b8bd6e-9258-4a25-badc-bda480250308 08/03/2025, 13:41

Many thanks in anticipation and I hope someone can help me fix these issues.

Asked by stevieddj1 12 izinyanga ezidlule

Last reply by jonzn4SUSE 12 izinyanga ezidlule

Payment method

Hello, I'm using version 146.0.1, which is the latest update. I need to manage my payment methods but the option is no longer present in the settings/privacy and security… (funda kabanzi)

Hello, I'm using version 146.0.1, which is the latest update.

I need to manage my payment methods but the option is no longer present in the settings/privacy and security.

How to do firefox manages them enccore since the filling still works in case of purchase but I have to modify one so I need help.

After more than 20 years of loyalty, will I have to change my internet client?

Asked by mob 2 izinyanga ezidlule

Last reply by DJ_SANYEE 2 izinyanga ezidlule

How do I stop auto fill on Firefox and auto fill in drop down menus?

I want to know how to stop auto-fill on any form and also prevent drop-down menus keeping email addresses or anything else, like passwords. I hate drop-down menus with i… (funda kabanzi)

I want to know how to stop auto-fill on any form and also prevent drop-down menus keeping email addresses or anything else, like passwords. I hate drop-down menus with info on them and , also, doing auto-fill.

Please offer suggestions. I have not had success researching on my own.

Thank you,

Asked by Claudia MacLeod 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

payment method - Save and autofill payment info

I have Linux OS Mint Cinnammon 22.2 and firefox 145.0.2 I have ticked "Save and auto-fill payment info" and my credit card ## are recorded. When I want to pay, the defaul… (funda kabanzi)

I have Linux OS Mint Cinnammon 22.2 and firefox 145.0.2 I have ticked "Save and auto-fill payment info" and my credit card ## are recorded. When I want to pay, the default credit card ## appear correctly, but if I click on them to apply, nothing happens. Every time I have to re-enter all the numbers ! Many thanks for your answer.

Asked by roberto.bis 2 izinyanga ezidlule

Last reply by TyDraniu 2 izinyanga ezidlule

  • Kusonjululiwe

How do I change my phone number?

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills? … (funda kabanzi)

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills?

Asked by Fredashay Klavierstein 4 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 4 izinyanga ezidlule

  • Okugcinwe kunqolobane

No matter what I do I can't seem to delete some form suggestions !!

I remember in the old days there was a way to delete permanently suggested form input without going to settings...Does it still exist...Also what comes up in my form fill… (funda kabanzi)

I remember in the old days there was a way to delete permanently suggested form input without going to settings...Does it still exist...Also what comes up in my form filling is not listed in any of my addresses or personal data.

Asked by orchestr8 7 izinyanga ezidlule

Last reply by Agent virtuel 7 izinyanga ezidlule

  • Kusonjululiwe

Saved Payment Methods gone in 146.0.1 - Pressent i older versions of FF

So I've been looking for the saved payment methods in my browser since I got a new card. I realized that it is gone and that has 2 consequences for me. 1. I Cannot for th… (funda kabanzi)

So I've been looking for the saved payment methods in my browser since I got a new card.

I realized that it is gone and that has 2 consequences for me.

1. I Cannot for the life of me remove the currently old saved one.

And

2. I do not want to save the new actual one, since I seem to have no control of my saved cards and will not be able to remove it.

Also I made Firefox stop asking, but it does not get the memo and keeps asking to save my new card.

So the common thing is that the saved cards should be in "about:preferences#privacy" under "Autofill" and there should be a button that says "Saved payment methods".

There is media on this. pictures etc. youtube videos and it is a box that appears when you press it unlike about:logins which is a tab in itself, so accessing it this way seems to be no option.


Doing some digging and found this article https://support.mozilla.org/kn/questions/1443578 It does not work for me being in DK.


Downloaded a older version of firefox 142.0 to be specefik and it does have to feature / Button but, it also does not have any data.

So what gives Mozilla? Why did you remove the button and why is the data locked away?

Included are images of current version (146.0.1) having the button removed and 142 having the button.

Asked by patrickkiessling 2 izinyanga ezidlule

Answered by TyDraniu 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

Auto Login of Gmail

I'm not sure if this is a Firefox or Google problem, I'm guessing Firefox because it doesn't happen in Chrome. Every time I try to login to google in Firefox it auto logs… (funda kabanzi)

I'm not sure if this is a Firefox or Google problem, I'm guessing Firefox because it doesn't happen in Chrome.

Every time I try to login to google in Firefox it auto logs me into a specific account, I don't mean it is already logged in, I'm logged out and where the blank field is to enter your account username(email) the drop down pops up and shows all the gmail accounts and picks one on its own then procedes to the next page for the password on its own. It's like someone took control of the mouse and was doing it for me. Really pisses me off because I'm trying to login to a different account and it chooses the same one every time and I can't choose. If this is some kind of auto login feature please tell me how to turn it off.

Asked by dreamvisionhe 12 izinyanga ezidlule

Last reply by dreamvisionhe 11 izinyanga ezidlule

Unauthorized aaved credit card data: CVV

Hello. I recently made a purchase online, on a site that does have my credit card info. As expected, Firefox did autofill the address (which I've authorized), and it did… (funda kabanzi)

Hello. I recently made a purchase online, on a site that does have my credit card info. As expected, Firefox did autofill the address (which I've authorized), and it did not autofill the credit card number (whoch I've never authorized). However, the CVV and expiry date DID show up as autofill options.

According to following Mozilla page, the CVV is never supposed to be saved.

https://support.mozilla.org/en-US/kb/credit-card-autofill

I'd like to delete this information from Firefox, but there's no credit card field to delete under Settings->Privacy, presumably because I've never allowed it to be saved before.

This hasn't happened before, so far as I can recall. I'm working on an up-to-date Windows 10 machine, and running Firefox 144.0. I don't know when it updated last, but the "About" splash says it's current.

Thank you for your help.

Asked by JCL 4 izinyanga ezidlule

Last reply by JCL 4 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Save and fill payment methods is not available

Hi, As someone who has moved from browser to browser and fell in love with Mozilla, the only reason I still open another browser is because I cannot save my payment metho… (funda kabanzi)

Hi,

As someone who has moved from browser to browser and fell in love with Mozilla, the only reason I still open another browser is because I cannot save my payment methods when each previous browser could which make me think that this is potentially an oversight?

I live in the Isle of Man which is a Crown Dependency meaning we are closely related to the UK and most often follow their laws and regulations making the Isle of Man a very likely valid candidate for the Save and fill payment methods feature.

Please can the viability of this feature being accessible to the Isle of man be looked into allowing me to finally make Firefox Mozilla my sole boswer?

Asked by Adam B 11 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 11 izinyanga ezidlule

why dont I always have the option to autofill, even when its turned on in settings. some websites i always have to manually enter my email address or card info.

why dont I always have the option to autofill, even when its turned on in settings. some websites i always have to manually enter my email address or card info.

Asked by CC 3 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

  • Okugcinwe kunqolobane

Most recent version of Firefox does not remember input field values history for some web pages

We have an enterprise web application that utilizes Primefaces for frontend UI. With a newest version of Firefox ESR 140.2.0 we noticed that input field values history is… (funda kabanzi)

We have an enterprise web application that utilizes Primefaces for frontend UI. With a newest version of Firefox ESR 140.2.0 we noticed that input field values history is not saved. So the values are not proposed to the user wen he enters form data again. Problem is not available in Firefox ESR 128.14.0. Old input field values saved in 'formhistory.sqlite' before Firefox was upgraded to 140.2.0 are still available for the user.

Asked by adrian.michalak 6 izinyanga ezidlule

Last reply by adrian.michalak 5 izinyanga ezidlule

  • Kusonjululiwe

Credit Card Payment Methods missing from settings

My credit card payment methods are missing from Firefox's settings. I tried enabling every relevant setting in about:config and still they won't appear. My current releva… (funda kabanzi)

My credit card payment methods are missing from Firefox's settings. I tried enabling every relevant setting in about:config and still they won't appear. My current relevant settings are shown in the attached screenshot. any suggestions?

Asked by Eliav Solomon 3 izinyanga ezidlule

Answered by DJ_SANYEE 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

Autofill

I want to have Firefox auto fill my passwords. The directions I see say to go to Security and click on Logins and Passwords. When I go to Security Logins and Passwords is… (funda kabanzi)

I want to have Firefox auto fill my passwords. The directions I see say to go to Security and click on Logins and Passwords. When I go to Security Logins and Passwords is not listed there.

Asked by Larry 1 unyaka odlule

Last reply by notcancername 1 unyaka odlule

  • Okugcinwe kunqolobane

Autofill doesnt work

Hi Firefox. Autofill doesnt work. I couldnt see it under settings - privacy - autofill. Then i reinstalled firefox and now it appears. I filled the form, so it has all my… (funda kabanzi)

Hi Firefox. Autofill doesnt work. I couldnt see it under settings - privacy - autofill. Then i reinstalled firefox and now it appears. I filled the form, so it has all my information, but it doesnt seem to shop when im trying to check out of a websop for example.

Asked by philipchr 1 unyaka odlule

Last reply by philipchr 1 unyaka odlule

  • Okugcinwe kunqolobane

Youtube and Video codec

I got this new Chromebook, and now I'm having issues using YouTube. When I select a video to watch, a message pops up at the top saying "To play video, you may need to in… (funda kabanzi)

I got this new Chromebook, and now I'm having issues using YouTube. When I select a video to watch, a message pops up at the top saying "To play video, you may need to install the required video codecs." I am able to watch the video I selected anyhow, with some minor issues with the picture and its frames I believe, however, when I try to watch a different video, it does not work. Sometimes it will play for a short bit, but will then stop, and start buffering. When I then refresh the page, the video will not play and will only buffer. I am not sure what to do, and if this is an issue with the browser, or the device itself, please help?

Asked by West 1 unyaka odlule

Last reply by James 1 unyaka odlule