Kukhonjiswa imibuzo ethegiwe:

reCAPTCHA dialog does not appear

I encountered a website today for which the reCAPTCHA dialog wouldn't appear. This is not a case of the endless blue circling of the reCAPTCHA screen. In this case, the r… (funda kabanzi)

I encountered a website today for which the reCAPTCHA dialog wouldn't appear. This is not a case of the endless blue circling of the reCAPTCHA screen. In this case, the reCAPTCHA screen does not appear at all.

I thought it was a problem with my account at the website since nothing happened when I clicked LOGIN. It wasn't until I tried Edge and the reCAPTCHA dialog appeared that I realized the problem was not with the website, but with Firefox not presenting the reCAPTCHA dialog.

I do not know whether the problem is with the site specifically since I have not encountered any other sites recently that required reCAPTCHA authentication.

Thanks... bms

Currently running Firefox v125.0.3 (Standard Browser Security) on Windows 11 Pro (v10.0.22621 Build 22621)

Kusonjululiwe Okugcinwe kunqolobane 2 339

Firefox displays the same name in the title bar for different profiles

In Linux Ubuntu I created 4 different launchers for 4 profiles. Firefox opens the different profiles correctly, but the name of Profile 4 is displayed in the title bar fo… (funda kabanzi)

In Linux Ubuntu I created 4 different launchers for 4 profiles.

Firefox opens the different profiles correctly, but the name of Profile 4 is displayed in the title bar for all windows. This causes confusion when I'm using the different profiles. Furthermore, the icon displayed in the icon bar is also the same for the 4 profiles, although I have configured a different icon for each profile. I ask for help as I need each instance to have its own name and icon displayed correctly.

The launchers look like this:

firefox-profile1.desktop: Name= Profile 1 Exec=firefox -P profile1 --no-remote Icon=~/.local/share/icons/profile1.png

firefox-profile2.desktop Name=Profile 2 Exec=firefox -P profile2 --no-remote Icon=~/.local/share/icons/profile2.png

firefox-profile3.desktop Name=Profile 3 Exec=firefox -P profile3 --no-remote Icon=~/.local/share/icons/profile3.png

firefox-profile4.desktop Name=Profile 4 Exec=firefox -P profile4 --no-remote Icon=~/.local/share/icons/profile4.png

Kusonjululiwe Okugcinwe kunqolobane 1 333

Keep getting message "Failed to check for updates."

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until … (funda kabanzi)

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

Kusonjululiwe Okugcinwe kunqolobane 17 333

Firefox is not checking for updates and will not auto-update

For the past week, my browser does not auto-update. I have to download the update and re-download the browser. I went into the settings and found the update section and w… (funda kabanzi)

For the past week, my browser does not auto-update. I have to download the update and re-download the browser.

I went into the settings and found the update section and when I clicked "Check for Updates", it kept saying "failed to check for updates". I tried with my proxy-settings on with VPN on, proxy-settings on with VPN off, proxy-settings off with VPN on, proxy-settings on, with VPN off.

This is in my personal laptop, where I am the only and admin profile.

My Firefox used to to auto-update but now it keeps saying I need to download the update, but my browser can't even tell if I have the most current version or not.

Kusonjululiwe Okugcinwe kunqolobane 3 318

Incorrect file format

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed… (funda kabanzi)

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed that the content-type is text/plain in the response to the request. I changed the content-type to application/octet-stream, but the error still persists

Kusonjululiwe Okugcinwe kunqolobane 18 317

Can no longer login to webmail on firefox, but I can login using MS Edge.

I can no longer login to my webmail account using firefox, but I CAN login using MS Edge. I obtained a new ISP and set up a new email account. I was able to access the we… (funda kabanzi)

I can no longer login to my webmail account using firefox, but I CAN login using MS Edge. I obtained a new ISP and set up a new email account. I was able to access the webmail account for about a month with Firefox. Then a few days a age, it just stopped: When entering valid credentials, the login page just refreshes (without errors) and doesn't continue to the webmail inbox any longer. So I thought I'd try a different browser and I used MS Edge. The valid credentials get me into the webmail inbox using Edge, but no longer works in Firefox. Any ideas what happened?

Kusonjululiwe Okugcinwe kunqolobane 3 307

Failed to check for updates

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the … (funda kabanzi)

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the latest Firefox update couldn't be installed. I've tried restarting the computer, tried running the Mozilla Maintenance Service, and installing the latest updates for Firefox and Windows 11. Nothing I've tried has worked, and no other help article has helped me thus far.

Kusonjululiwe Okugcinwe kunqolobane 2 300

Firefox will not open on first attempt.

I run the latest version of Firefox. Lately it refuses to open on first attempt - be it from a start menu link or double-clicking the shortcut on my desktop or trying to … (funda kabanzi)

I run the latest version of Firefox.

Lately it refuses to open on first attempt - be it from a start menu link or double-clicking the shortcut on my desktop or trying to open a html file directly.

It's annoying and i'd like to fix it.

I've done all the usual stuff like clearing the cache.

tia.

Kusonjululiwe Okugcinwe kunqolobane 5 297

recaptcha

Today May 1, I noticed that any website that shows a recaptcha checkbox, including the google recaptcha demo (https://www.google.com/recaptcha/api2/demo) only shows an in… (funda kabanzi)

Today May 1, I noticed that any website that shows a recaptcha checkbox, including the google recaptcha demo (https://www.google.com/recaptcha/api2/demo) only shows an infinite spinner in firefox v125.0.3. I've tried the same sites in chrome and edge and the recaptcha works fine. In FF, I have cleared my cache, disabled tracking protection, disabled anti-virus and tried troubleshooting mode - still get the infinite spinner. Last week, I had no problems with recaptcha.

Okugcinwe kunqolobane 9 296

Firefox 125.0 (64-bit) Linux - File download location

Hi all, I'm using Firefox 125.0 (64-bit) on Fedora and for file downloads, I have the options "Ask whether to open or save files" and "Always ask you where to save files"… (funda kabanzi)

Hi all,

I'm using Firefox 125.0 (64-bit) on Fedora and for file downloads, I have the options "Ask whether to open or save files" and "Always ask you where to save files" enabled.

This basically works, Firefox opens a file selection dialog and I can select where I want to save my downloads - so far, so good.

The weird thing is, the default location that is shown in this dialog seems to change every time I download a file. I would expect to see the last download location as the default option, but that is not what happens.

When I check about:config, I can see the last used download path is saved as browser.download.lastDir perfectly fine, but it is not set as the default for the next download.

Is there a parameter I can set so this last path is used again?

Thanks,

M.

Kusonjululiwe Okugcinwe kunqolobane 2 295

Chase

I can open the Chase bank site, but cannot log into my account. I can log into my Chase account using Edge. This may have happened after the most recent update to Firefo… (funda kabanzi)

I can open the Chase bank site, but cannot log into my account. I can log into my Chase account using Edge. This may have happened after the most recent update to Firefox. Any ideas how to fix this?

Okugcinwe kunqolobane 12 290

New primary password not accepted

I had to reset my primary password. Now the new password is not being accepted. And I keep getting a pop-up asking for the password. What can I do to have my password … (funda kabanzi)

I had to reset my primary password. Now the new password is not being accepted. And I keep getting a pop-up asking for the password. What can I do to have my password accepted?

I already tried to un-check "use primary password" in settings but cannot accomplish that with a password that is rejected.

Okugcinwe kunqolobane 1 290

Unable to pin private window to taskbar

Hello. When I open a private window and try to pin it to the taskbar, it instantly changes into the normal (non-private) Firefox icon and then only opens normal windows w… (funda kabanzi)

Hello. When I open a private window and try to pin it to the taskbar, it instantly changes into the normal (non-private) Firefox icon and then only opens normal windows when I click on it. It's been like this since I reset Windows and reinstalled Firefox yesterday. I tried to reinstall it again but it still does this. Any help would be appreciated.

Kusonjululiwe Okugcinwe kunqolobane 2 288

Login problem

I deleted the old user names and passwords associated with my bank account. Now I can no longer login to my bank acct using Firefox. Only with another browser. I tried to… (funda kabanzi)

I deleted the old user names and passwords associated with my bank account. Now I can no longer login to my bank acct using Firefox. Only with another browser.

I tried to uninstall then reinstall Firefox but the problem continues. What to do now to login to my bank account?

Okugcinwe kunqolobane 2 287

PDF loading is very slow

I am using Firefox v125.0.2. When I open a PDF in Firefox it takes a lot of time to load. But, when the same PDF opened in the Edge browser it loads normally and scrollin… (funda kabanzi)

I am using Firefox v125.0.2. When I open a PDF in Firefox it takes a lot of time to load. But, when the same PDF opened in the Edge browser it loads normally and scrolling through PDF pages renders fast. I have shared the screenshot of a single-page pdf loading taking quite a long time.

Could someone please help me with this.

Okugcinwe kunqolobane 30 286

Browser Privacy: Enhanced Tracking Protection & Cookies and Site Data have conflicting issue

Issue summary: I lost over 100 sites listed in the Cookies and Site Data section when I simply removed a few websites in the Enhanced Tracking Protection section. Under t… (funda kabanzi)

Issue summary: I lost over 100 sites listed in the Cookies and Site Data section when I simply removed a few websites in the Enhanced Tracking Protection section.

Under the Browser Privacy section, the two subheads, "Enhanced Tracking Protection" and "Cookies and Site Data" serve two distinct purposes—as I understand. Enhanced Tracking Protection will automatically add the URL of a webpage (that you currently have open) to the Enhanced Tracking Protection screen whenever you disable the shield in the search bar. This will turn off tracking for that website until turn you it back on. You can also manually add websites to the Enhanced Tracking Protection screen if you have mulitples to add. This whitelist will stay active until you delete them or click on the shield to turn it back on.

The Cookies and Site Data section further down, allows you to create a list of sites that you want to BLOCK, ALLOW FOR SESSION, or ALLOW cookies and site data to be used, and retained or not. This differs from the Enhanced Tracking Protection section.

Today, I wanted to delete one of the websites listed in the Enhanced Tracking Protection, and did so manually. But since there were only a couple listed (I rarely add to this screen), I simply clicked on "Remove All Websites" instead of "Remove Website." Unfortunately, when I went down to the Cookies and Site Data list (which I use all the time) to add a new URL today, my entire list was gone! I did not remove or enter anything in the Cookies and Site Data screen today, prior to using the Enhanced Tracking Protection screen.

As you can guess, I am sick because I had over 100 sites listed in the Cookies and Site Data section, and lost them all when I removed the few websites in the Enhanced Tracking Protection section. I don't know why or how this happened, but it is worth noting that I did just update Firefox this morning to vs 125.0.2 (from 124.0.2). My list is gone, but does anyone have a reason why it happened and is there a way to prevent that in the future? Or is it some kind of bug with the latest release or an earlier one. (I haven't opened the Enhanced Tracking Protection screen for a long time, so it could be from any past release.) Sorry I don't have more info than that. Any solutions would be appeciated.

Okugcinwe kunqolobane 6 272

Firefox does not display background color in option tags

I am trying to use a <select> tag to display a color selector. So each <option> has a background color to match its displayed text: ```<select id="strokeC… (funda kabanzi)

I am trying to use a <select> tag to display a color selector. So each <option> has a background color to match its displayed text:

```<select id="strokeColor" name="strokeColor" style="width: 10em;">

             <option value="black" style="background: #000000; text: #FFFFFF">
                     black
             </option>

<option value="aqua" style="background: #00FFFF">

                     aqua
             </option>

<option value="blue" style="background: #0000FF">

                     blue
             </option>

<option value="brown" style="background: #A52A2A">

                     brown
             </option>

<option value="gray" style="background: #808080">

                     gray
             </option>

<option value="green" style="background: #00FF00">

                     green
             </option>

<option value="magenta" style="background: #FF00FF">

                     magenta
             </option>

<option value="orange" style="background: #FFA500">

                     orange
             </option>

<option value="purple" style="background: #800080">

                     purple
             </option>

<option value="red" style="background: #FF0000">

                     red
             </option>

<option value="white" style="background: #FFFFFF">

                     white
             </option>

<option value="yellow" style="background: #FFFF00">

                     yellow
             </option>

<option value="#000000" selected="" style="background: #000000">

                     #000000
             </option>
         </select>```

On Chrome this displays as expected:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-04-18-22-02-25-eebbd5.png

But on Firefox the background colors are ignored:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-04-18-22-02-35-bd90ee.png

How can I get Firefox to display the background colors?

Okugcinwe kunqolobane 14 270

Taking webpage screenshot from command line

Hi. i have no results while doing this: https://dpaste.com/FTXPQ46ZL# No error, no screenshot. "Screenshot" flags in default state, about:policies - inactive. … (funda kabanzi)

Hi. i have no results while doing this: https://dpaste.com/FTXPQ46ZL# No error, no screenshot. "Screenshot" flags in default state, about:policies - inactive.

Kusonjululiwe Okugcinwe kunqolobane 6 265

Sync cookies exception list

Hi, This has been brought up before, but not with this exact question (not that I could find, at least). I understand that cookies cannot be synced across devices, but th… (funda kabanzi)

Hi,

This has been brought up before, but not with this exact question (not that I could find, at least).

I understand that cookies cannot be synced across devices, but this is not what I am asking for. Is there a way to make firefox sync the list of exceptions? Meaning, only the specified website URL and its status, not the cookies from these sites.

Kusonjululiwe Okugcinwe kunqolobane 5 258

import data from my old pc to my new pc

i am setting up a new laptop and trying to import all my current data from my old pc. Nothing is right. It imported alll the shortcuts on my toolbar from years ago. None … (funda kabanzi)

i am setting up a new laptop and trying to import all my current data from my old pc. Nothing is right. It imported alll the shortcuts on my toolbar from years ago. None of these are the current bookmarks from my old pc. ive tried syncing, importing again, nothing works. my bookmarks on my side bar are years old. I dont have ANY of these on my old pc as i deleted them years ago. what the heck is happening and how do i get my new pc browser to look exactly as my old pc looks. This is very frustrating. I have over 500 bookmarks on my sidebar. it looks like every bookmark i have EVER used. This is ridiculous.

Okugcinwe kunqolobane 2 256