Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Cannot install any add-ons or themes: "Download failed. Please check your connection."

Hi, I cannot download & installed any add-ons or themes. After clicking the install button, I always get a red bar saying "Download failed. Please check your connect… (funda kabanzi)

Hi,

I cannot download & installed any add-ons or themes. After clicking the install button, I always get a red bar saying "Download failed. Please check your connection.". This happens on Firefox, Firefox beta and Firefox nightly.

I did some googling and found similar posts from a few years ago. These seem to suggest I don't have the correct certificate used to verify extension signatures:

I checked my certificates and I don't have anything from "Mozilla Corporation - signingca1.addons.mozilla.org" (there's a screenshot of this cert in the first forum link above), so I think this is indeed the issue? I've attached a screenshot of my cert list where the Mozilla cert should be.

Please note I am on an M3 Pro macbook pro. It's a work laptop and I thought maybe our network settings were interfering with things, but my previous work laptop (Intel) could install add-ons just fine.

Would appreciate some help!

P.S. I found a workaround where I copied over all extension JSON and XPI files from my old laptop. So I am using my previous extensions just fine but still cannot download any new ones. Also I don't have access to my old laptop anymore so can't copy over any new ones.

Asked by yusufmahtab12 1 usuku oludlule

Last reply by cor-el 1 usuku oludlule

Automatic duplication of data from Cloudfare when I use my VPN

I've noticed that when I use my VPN the Broadband data volume measured by my Glasswire traffic meter software monitor is doubled. I've tested it numerous times, and when … (funda kabanzi)

I've noticed that when I use my VPN the Broadband data volume measured by my Glasswire traffic meter software monitor is doubled. I've tested it numerous times, and when I download a file it appears to download it automatically to Cloudfare as the volume is almost the exact double of the file size and double the amount as measured through my VPN. Could this problem be associated with the DNS over HTTPS feature. I've changed this setting so that Cloudfare doesn't load anything automatically, but there is no change. Is there another automatic Cloud setting I should change or could this problem be independent of Firefox. Thank you. -Reply to moderator Co-rel "answer": @Co-rel, You are not answering my question. And are you inferring there could be a bug in my Firefox version and I would need to debug it myself? I am asking if there is a default setup in association with Cloudfare which would record all of my traffic and/or downloads. I've canceled the default DNS to HTTPS Cloudfare default. Is there another automatic default service clouding to Cloudfare storing our data automatically built-in Firefox? My Traffic and Data Monitor Glasswire records or measures my traffic as anticipated when I browse without using my VPN. But when I use the VPN the data count is doubled and what newly appears on the register is the URL of Cloudfare which is the same size approximately as the file downloaded, doubling the traffic. I tested by isolating a simple maneuver of downloading a single 150 Mb file. I did it twice with the same result. I did the same thing twice with a 1 Gb file last Wednesday, got the same results.

Asked by cubitus700 2 ezinsukwini ezidlule

Last reply by cor-el 2 ezinsukwini ezidlule

downloading statements from my bank account

Recently I have found that I cannot download statements from my bank account, also at the same time (2/3 months ago) I cannot access a Tesco website from Firefox. I can … (funda kabanzi)

Recently I have found that I cannot download statements from my bank account, also at the same time (2/3 months ago) I cannot access a Tesco website from Firefox. I can carry out these functions easily from Microsoft Edge, so why the sudden change ? Can anyone please help me to fix this in Firefox?

Asked by stef.l1 4 ezinsukwini ezidlule

Last reply by cor-el 4 ezinsukwini ezidlule

Problem with gaining access to and installing Firefox PDF viewer so as to make it my default viewer.

Firefox is my longstanding browser (on Windows 10). I wish to make use of the Firefox PDF viewer, but have been unable to gain access to it. If for the purposes of an att… (funda kabanzi)

Firefox is my longstanding browser (on Windows 10). I wish to make use of the Firefox PDF viewer, but have been unable to gain access to it. If for the purposes of an attachment I click on "Open with", Firefox does not appear among the viewers offered. I'm not tech savvy, so a step by step (idiot's) guide as how I can gain access to and then make use of the Firefox as my default PDF viewer will be greatly appreciated, please.

Asked by mec3843 1 isonto elidlule

Last reply by jscher2000 - Support Volunteer 6 ezinsukwini ezidlule

Have new Mac Mini computer with Sonoma 14.3.1 with Rosetta

I'm trying to install & use Firefox as my browser of choice on this new computer. Using the migration assistant, Firefox seemed to transfer to the new computer with … (funda kabanzi)

I'm trying to install & use Firefox as my browser of choice on this new computer. Using the migration assistant, Firefox seemed to transfer to the new computer with no problem, except that it did not work. Neither does, apparently a new installation directly on the Mac Mini. Any suggestions? I do prefer to remain with the new operating system if possible

Thanks,


Wes Sokolosky

Asked by wessokolosky 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

new version won't load yahoo.com

After the automatic installation of the latest update to FireFox, I find I cannot load yahoo.com. I have tried all the suggestions for Hotmail. None of them work: no p… (funda kabanzi)

After the automatic installation of the latest update to FireFox, I find I cannot load yahoo.com. I have tried all the suggestions for Hotmail. None of them work: no page loads. The page loads fine in Chrome.

Asked by let98007 1 isonto elidlule

Last reply by jonzn4SUSE 1 isonto elidlule

Downloads

Files will not download. The file is a rfa(revit) file. This is my second day using this web browser.. I have checked setting, to which I switched around to try and trou… (funda kabanzi)

Files will not download. The file is a rfa(revit) file. This is my second day using this web browser..

I have checked setting, to which I switched around to try and troubleshoot. This did not work. I ended up downloading another browser and the file downloaded no issue. Why is this happening? Ant help is greatly appreciated!

Asked by Shinobi 2 emasontweni adlule

Last reply by jonzn4SUSE 1 isonto elidlule

Using Video Download Ultimate - cannot dwnld from: "https://yeahmovies.to/home" or "https://ww5.cmovies.co/movies/"

I use Using Video Download Ultimate add on in Firefox. It works great on most websites, but it will not connect and download from "https://yeahmovies.to/home" or "https… (funda kabanzi)

I use Using Video Download Ultimate add on in Firefox. It works great on most websites, but it will not connect and download from "https://yeahmovies.to/home" or "https://ww5.cmovies.co/movies/". Will you rectify this, or teach a work around to me?

Many thanks. Roger Woods buckwoods@yahoo.com

Asked by buckwoods 1 isonto elidlule

Last reply by jonzn4SUSE 1 isonto elidlule

Opening PDFs

Hello, I want Firefox to open PDFs in browser. I have opt in for two options from setting both are not working. 1. I have choose always ask where to save files and tha… (funda kabanzi)

Hello,

I want Firefox to open PDFs in browser. I have opt in for two options from setting both are not working.

1. I have choose always ask where to save files and that is not working because it is always saving files in downloads. 2. I have choose Firefox option from save or open files to open files and not save files; it did not work (Firefox downloaded the files not opened it). Then I tried always ask, from always ask menu then I choose open with Firefox and it opened in Firefox but it saved the file.

Please let me know how can this issue be resolved. I do not want to download files and when I do want to download, I want to choose a specific location for each file. I am trying a transition to Firefox from chrome. So, I am very new to these settings.

I have attached a picture of setting in this request.

Thank you for your help! Dilpreet

Asked by dilpreettoor106 2 emasontweni adlule

Last reply by zeroknight 2 emasontweni adlule

Installation issue

Hi Support team, I just got a new laptop and having issues installing FF. I have tried multiple variants of the installer on your site 32 bit 64 bit , msi... Attached is… (funda kabanzi)

Hi Support team,

I just got a new laptop and having issues installing FF. I have tried multiple variants of the installer on your site 32 bit 64 bit , msi... Attached is the error message. Thanks

Asked by Andrew.Chee 2 emasontweni adlule

Last reply by jonzn4SUSE 2 emasontweni adlule

Two Firefox entries in Windows 10 Apps & Features

Firefox Settings/Help/About failed to show most recent version of Firefox. I downloaded and re-installed to get Version 122 but now I have two entries in Windows 10 App. … (funda kabanzi)

Firefox Settings/Help/About failed to show most recent version of Firefox. I downloaded and re-installed to get Version 122 but now I have two entries in Windows 10 App. One is dated 2022 (probably the original 32 bit version) and the other is dated today. Can I safely delete the older entry?

Asked by heylmg 2 emasontweni adlule

Last reply by cor-el 2 emasontweni adlule

Desktop Icons changed to some generic image after Firefox Install

One of my machines has Windows 7 installed and uses Chrome browser. Recently I had a need to install Firefox. As soon as the install completed, all of my existing Google … (funda kabanzi)

One of my machines has Windows 7 installed and uses Chrome browser. Recently I had a need to install Firefox. As soon as the install completed, all of my existing Google related shortcut icons changed to some generic type. No matter what I did I could not change the shortcut icons back to their original. I uninstalled Firefox and they all came back. Any suggestions?

Asked by P Brixey 2 emasontweni adlule

Last reply by zeroknight 2 emasontweni adlule

Need help with manually transfering tabs, etc.

My laptop had windows 10. I backed up both its drives, C and D, in their entirety to an external drive and installed Linux (pop!_os), but forgot to open the browser one l… (funda kabanzi)

My laptop had windows 10. I backed up both its drives, C and D, in their entirety to an external drive and installed Linux (pop!_os), but forgot to open the browser one last time and export current tabs, bookmarks, passwords, history and so on beforehand. I believe I should have the unexported files in my backup, as the Mozilla folders are there. What files do I look for in the backup of my drives and how do I transfer them to my current installation of Firefox?

Asked by timelord30021 2 emasontweni adlule

Last reply by Terry 2 emasontweni adlule