Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Problem with synchronization

Good day. I reinstalled Firefox. I logged into my account, pressed sync... Nothing changed at all! I didn't pull up a single bookmark. How is that possible???? Sincerely… (funda kabanzi)

Good day. I reinstalled Firefox. I logged into my account, pressed sync... Nothing changed at all! I didn't pull up a single bookmark. How is that possible???? Sincerely, [email address]

Asked by stian.yakovenko 1 inyanga edlule

Last reply by Paul 1 inyanga edlule

Possible duplicate Firefox accounts with the same email

Dear Firefox Support Team, I am writing to request assistance regarding what appears to be a duplicate or disconnected Firefox Sync account. I’ve been using Firefox Syn… (funda kabanzi)

Dear Firefox Support Team,

I am writing to request assistance regarding what appears to be a duplicate or disconnected Firefox Sync account.

I’ve been using Firefox Sync with the email address [edited[ @gmail.com on two different devices:

   On my work computer, I had access to over 143 saved passwords
   On my personal computer, I could only see 33 saved passwords

However, I was still able to log in to websites automatically on my personal computer, even though I couldn’t view the saved passwords in the password manager. This made me suspect that the data might be stored locally or that the devices were syncing separately.

A few days ago, I deleted all saved passwords from my work computer (after backing them up to a spreadsheet) and then logged out of the Firefox account on that device. Later, when I checked Firefox on my personal computer, the 33 passwords were still there and unchanged, which confirmed my suspicion that I might be using two Firefox accounts that look identical but are not actually connected.

I also noticed that I can no longer log back into the version of the account I was using at work — the system rejects the password I currently use on my personal device, despite both using the same email address.

Could you please verify whether there are two separate Firefox accounts linked to this email address or help me recover access to the original Sync data?

Thank you very much for your support.

Kind regards, Ingrid Hurtado

Asked by Ingrid 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule

what are dangers in gmail to avoid

When encouraged b g mail to sign in to a site they want to let that site use our information and Mozilla seems to discourage that why? I have used Mozilla for years and … (funda kabanzi)

When encouraged b g mail to sign in to a site they want to let that site use our information and Mozilla seems to discourage that why? I have used Mozilla for years and have been very happy with!

Asked by Merle Fox 3 izinyanga ezidlule

Last reply by markwarner22 3 izinyanga ezidlule

I can login to my account, but I still LOST it!

I tried to login to my account with my email address, but it pops out to ask mw to create a new account. How wierd is that?! I follow the previous registration confirmati… (funda kabanzi)

I tried to login to my account with my email address, but it pops out to ask mw to create a new account. How wierd is that?! I follow the previous registration confirmation email last year and trace my account. I can clearly see that the email address is the one I try to login with. how is that happen? can i get my data back?

BTW, I create the recovery key through the website. The problem is how I login my account in the APP.

Asked by qiangzeng.phy 3 izinyanga ezidlule

Last reply by Phyo Zeng 3 izinyanga ezidlule

My Firefox account seem lost

Hello, When I log in the long used firefox account in my new computer, it shows to register a new account, and seem all the “Favorites” websites and saved password was l… (funda kabanzi)

Hello,

When I log in the long used firefox account in my new computer, it shows to register a new account, and seem all the “Favorites” websites and saved password was lost. How to fix it? The old account is still on my cellphone and functional.

Asked by 931610605 3 izinyanga ezidlule

Last reply by markwarner22 3 izinyanga ezidlule