• Kusonjululiwe

Document Expired

I have been trying all afternoon and no matter how fast I am, I am getting this message. Document Expired This document is no longer available. The requested document … (funda kabanzi)

I have been trying all afternoon and no matter how fast I am, I am getting this message.

Document Expired

This document is no longer available.

The requested document is not available in Firefox’s cache.

   As a security precaution, Firefox does not automatically re-request sensitive documents.
   Click Try Again to re-request the document from the website.

When I click Try Again, I get logged out of the website I am on. What am I doing wrong? Is there a way to extend the time so I am able to reasonably enter the data into the form and not have it time out. I was able to the enter this information in the past without a problem.

The website is https://www.mysynchrony.com/ and I select one of my accounts and I am trying to add a bank account and I am unable to do so. Please help.

Asked by silvercat32 5 ezinsukwini ezidlule

Answered by silvercat32 5 ezinsukwini ezidlule

  • Kusonjululiwe

Full screen border

I use Firefox Developer Edition and recently I noticed a problem when watching videos on any website in full screen mode. As can be seen on the attached image, there is a… (funda kabanzi)

I use Firefox Developer Edition and recently I noticed a problem when watching videos on any website in full screen mode. As can be seen on the attached image, there is a weird pixelated border around the video.

Asked by DayronPL 3 emasontweni adlule

Answered by DayronPL 2 emasontweni adlule

  • Kusonjululiwe

Blank page in history

Hi, i have set my home page to blank. Recently i noticed, that when i start firefox and visit a site, my arrow history (i don't know what it's actually called; the linea… (funda kabanzi)

Hi,

i have set my home page to blank. Recently i noticed, that when i start firefox and visit a site, my arrow history (i don't know what it's actually called; the linear browsing history you navigate using those arrows) has the blank page as first entry. I don't want that first entry. How can i get rid of it? (And why is it called "chrome://browser/content/blanktab.html"?) When i open a site in a new tab, i don't have that blank page entry in the arrow history. So it seems like it must be possible to get rid of it.

Same problem with private browsing. The first page is always "about:privatebrowsing".

I'm using Firefox version 108.0 on Linux Mint.

It's only a small annoyance, but i really appreciate being less annoyed.

Thanks

Asked by afeq 5 izinyanga ezidlule

Answered by afeq 5 ezinsukwini ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox: Move Find bar to the top

I recently upgraded my system and, after installing and using Firefox, I notice the Find (Ctrl + F) bar is now at the bottom of the window. Whereas, it was previously at… (funda kabanzi)

I recently upgraded my system and, after installing and using Firefox, I notice the Find (Ctrl + F) bar is now at the bottom of the window. Whereas, it was previously at the top (which is more like every other application I use).

After some head scratching and web searches, I remembered I had to fix this issue previously (after a Firefox upgrade some time back). The method to fix it then could be found here: [there a way to put the Find Bar at top] That link is of course to the same question asked 4 years back.

I have once again followed the procedure there explained per: • Access my Firefox profile folder. In my case:

  C:\Users\<Me>\AppData\Roaming\Mozilla\Firefox\Profiles\5ym42ewi.default

• Create folder therein called ‘chrome’ • In that folder create a file called ‘userChrome.css’ • In that file add text:

  .browserContainer > findbar {
    -moz-box-ordinal-group: 0;
  }

However, after doing that (and restarting Firefox), the Find bar stubbornly remains glued to the bottom of the window.

Can anyone tell me how to solve this issue?

As a separate note to the developers: This issue is long-standing, that a web search reveals is still relevant to many users. Any chance of considering making it a standard option?

Asked by Spinner 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe

2023/05/22 - find bar takes a dive!

Years ago the find bar was located at the top of a page. The somewhere along the line it was moved to the bottom. Some good guys realized that's a problem for some of u… (funda kabanzi)

Years ago the find bar was located at the top of a page. The somewhere along the line it was moved to the bottom.

Some good guys realized that's a problem for some of us and came up with code to put into a .css file. That was in 2017/18

The code has worked until last week ~2023/05/15.

Now the find bar is firmly planted at the bottom of the page...very awkward place for me. Makes edge look like something to consider as their find bar is still at the top.

I've check the code and no problems...I say it appears firefox is no long allowing this customization code to be used.

I've checked the knowledge base and the same articles from 2017/18 are still there...and the solution no longer work.

Does anyone have any suggestions? I hate traversing from the top to the bottom to do my work. The find bar at the top really made it convient and easier to do my job.

thanks for any help.

Asked by joenkats 6 ezinsukwini ezidlule

Answered by TyDraniu 5 ezinsukwini ezidlule

  • Kusonjululiwe

Close Tab Button On Left (Firefox 113)

This again! This was resolved about a year ago; now the problem is back, as of updating to Firefox 113.0.1 this evening. Initially post-update the close tab button was … (funda kabanzi)

This again!

This was resolved about a year ago; now the problem is back, as of updating to Firefox 113.0.1 this evening.

Initially post-update the close tab button was in a weird, random place on the tab bar. I have adjusted the margins to put the button back where it's supposed to be!

I changed :

.tabbrowser-tab .tab-close-button {
  opacity: 0;
  margin-left: -4.5px !important;
  margin-right: 2px !important;
}

to:

.tabbrowser-tab .tab-close-button {
  opacity: 0;
  margin-left: -4.5px !important;
  margin-right: 35px !important;
}

to move the button back onto the left. That may seem like a drastic change but that's the lowest value I could find which produced the result I want.

However, it's not quite the result I want! As of updating to 113.0.1, the tab title itself now disappears altogether on hover.

I have tried to correct this in CSS using the .tab-text and .tab-label attributes, but without any luck so far.

Can anybody help me with this, before I'm forced to downgrade to Firefox 112?

Better yet... how about we just make this an option in Settings, as it should be?!

Asked by Kit Marsden 1 isonto elidlule

Answered by Kit Marsden 1 isonto elidlule

  • Kusonjululiwe

Massive RAM usage

Firefox is using a massive amount of ram for an unspecified task, simply defined as "GPU" is the baked-in task manager. The attached image is after a fresh reboot, with F… (funda kabanzi)

Firefox is using a massive amount of ram for an unspecified task, simply defined as "GPU" is the baked-in task manager. The attached image is after a fresh reboot, with Firefox consuming about 8 GB more than it reasonably should, with only three ish tabs loaded.

Asked by dragonburrito21 6 ezinsukwini ezidlule

Answered by dragonburrito21 5 ezinsukwini ezidlule

  • Kusonjululiwe

Downgrade Firefox to version with the bookmarks Sort by name not removed

For the love of God, can someone explain who thought it was a good idea to remove the option to sort bookmarks menus by name? Please do not suggest users to open the All … (funda kabanzi)

For the love of God, can someone explain who thought it was a good idea to remove the option to sort bookmarks menus by name? Please do not suggest users to open the All bookmarks and using the View > Sort option because it's not permanent, such useless option only applies temporarily while that window is open.

What version must I downgrade to in order to recover the bookmarks sort by name? Because of course the option won't be recovered. Kindly explain who, and why did you decide it was very useful for the end user to delete this option.

Asked by andresz01 3 emasontweni adlule

Answered by cor-el 3 emasontweni adlule

  • Kusonjululiwe

Failure to download Firefox on ChromeOS

HI! I've been trying to install Firefox on my new Acer Chromebook by following this article: https://support.mozilla.org/en-US/kb/run-firefox-chromeos. However, whenever … (funda kabanzi)

HI! I've been trying to install Firefox on my new Acer Chromebook by following this article: https://support.mozilla.org/en-US/kb/run-firefox-chromeos. However, whenever i get to the last step, it says "no remote refs found similar to firefox". I have no idea what i'm doing at this point, any help?

Asked by samuelcoltmaier 6 ezinsukwini ezidlule

Answered by samuelcoltmaier 5 ezinsukwini ezidlule

  • Kusonjululiwe

Fedora 38 FF 112.0.1

Malwarebytes & Privacy Badger appear not to be working, though shown as 'enabled' in 'Extensions'. No blocked content is indicated. Adverts appear on lse.co.uk which … (funda kabanzi)

Malwarebytes & Privacy Badger appear not to be working, though shown as 'enabled' in 'Extensions'. No blocked content is indicated. Adverts appear on lse.co.uk which can cause all four CPU's on Intel i5 to hit hi 90%. This problem appears to have started in this release.

Have disabled Privacy Badger and installed Adblocker Ultimate. This seems to have cleared the problem and Malwarebytes Browser Guard is now reporting results. Can't see how to mark problem as fixed??

A further observation which may be related to this problem. Response time seems very sluggish on FF 112.0.1

I have re-enabled both Privacy Badger & MalwareBytes and disabled Adblocker Ultimate. Both appear to be functioning now.

I have noticed that the WebExtensions process can consume as much and sometimes double the CPU & memory resource as that needed for the Firefox process. Is this to be expected? Do I need these extra security features, or are they built-in to the browser anyway?

Asked by scm999 1 isonto elidlule

Answered by TyDraniu 5 ezinsukwini ezidlule

  • Kusonjululiwe

Can't open first pinned tab when FF window maximized

When FF (113.0.1) is maximized clicking on the first (left hand) pinned tab does not open the tab. Hovering over the tab doesn't change the background color of the tab.… (funda kabanzi)

When FF (113.0.1) is maximized clicking on the first (left hand) pinned tab does not open the tab. Hovering over the tab doesn't change the background color of the tab.

If I restore down the window, hovering over the tab changes the background color of the tab from light grey to a slightly darker grey and clicking the tab opens it.

Asked by ozhamlet 1 isonto elidlule

Answered by ozhamlet 5 ezinsukwini ezidlule

  • Kusonjululiwe

Colors in video player washed out on HDR monitor

Hi, I've been encountering a strange issue where colors (especially whites) in the video player are super washed out. This only happens when HDR is turned on in windows,… (funda kabanzi)

Hi,

I've been encountering a strange issue where colors (especially whites) in the video player are super washed out. This only happens when HDR is turned on in windows, and only happens in my Firefox Developer Edition installation (normal firefox works fine). It also doesn't show up in any windows screenshots - the colors revert to normal when I'm in the screenshot GUI. I've attached photos below of a youtube video, the left is firefox DE and right is normal firefox, both in and out of the screenshot GUI so you can see the difference.

I'm on Windows 11, and I'm not sure what caused the issue. I've tried both refreshing and reinstalling firefox DE to no avail. Pretty stumped on this one, and would appreciate any help!

Asked by kjunuh 1 isonto elidlule

Answered by TyDraniu 1 isonto elidlule

  • Kusonjululiwe

Help! Can only login to Ring.com dasboard in a private window!

I don't know if breakage is the correct topic. I keep Ring.com open to the dashboard in a pinned tab. A few days ago, I had viewed and cleared videos as usual and later r… (funda kabanzi)

I don't know if breakage is the correct topic. I keep Ring.com open to the dashboard in a pinned tab. A few days ago, I had viewed and cleared videos as usual and later returned to view new activity. The site requires logging in every 30 days and so seeing that I needed to do so was not a surprise. What was a surprise was that the login buttons were grayed out. I closed the tab, cleared the Ring cookies and cache and tried again. No luck. I wondered if there was some other setting that I didn't know about and decided to open a private window and try it there. To my surprise, it works. I'm stumped. I'll attach the raw data from the private window as a .txt file. Darn. I can only attach an image. Well, I have it available and can copy and paste it into a subsequent post if you think it would help

Asked by T_H_M 1 isonto elidlule

Answered by T_H_M 6 ezinsukwini ezidlule

  • Kusonjululiwe

Unable to sign into mail after latest update 113.0.1 Windows 10

Message We are unable to process your request at this time Please try again in 1 hour Have tried rebboted laptop run windows defender offline scan. Does not work on any… (funda kabanzi)

Message We are unable to process your request at this time Please try again in 1 hour

Have tried rebboted laptop run windows defender offline scan. Does not work on any of my accounts Same problem in Chrome and Edge!

Asked by jas_samrauk 2 emasontweni adlule

Answered by jas_samrauk 2 emasontweni adlule

  • Kusonjululiwe

Active tab is NOT visible

With the dark mode of Firefox on Windows 10 desktop it is IMPOSSIBLE to see which of the several tabs is the one that is open. I work with tabs not windows as I always n… (funda kabanzi)

With the dark mode of Firefox on Windows 10 desktop it is IMPOSSIBLE to see which of the several tabs is the one that is open.

I work with tabs not windows as I always need to see all the pages/websites open that I work with in one view, and so it is a hassle and nuisance NOT to be able to tell which tab is active, having to click through each one or guess.

It's one of those small yet significantly impacting on the user experience things which one would have thought by now Firefox developers would fix.

The ACTIVE tab needs to be in different colour may be on a yellow background with dark font so that people can EASILY find it with several tabs open on the screen.

Any thoughts on this? is there perhaps an option to enable it - which I am oblivious to?

thanks

Asked by etcetera777 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 6 ezinsukwini ezidlule

  • Kusonjululiwe

Video quality has changed recently on my Firefox browser

Sometime in the past few weeks the quality of any video I watch from any source has turned awful. Too much contrast, too vibrant. I checked all my settings on my monitor,… (funda kabanzi)

Sometime in the past few weeks the quality of any video I watch from any source has turned awful. Too much contrast, too vibrant. I checked all my settings on my monitor, and all is as it should be. I'm a photographer and aware of image quality and settings. Still images are perfect and the monitor displays stills correctly. My monitors are working fine. When I checked videos via Google Chrome, they all displayed perfectly. So, I can only deduce that it's a Firefox browser issue. I haven't added any new add-ons or extensions. I know that the browser has updated at least twice in recent weeks.

I have attached a screen shot of the difference between a chrome and firefox video. Please help. I don't want to change to using chrome. Thanks in advance.

Asked by jedjacobi 1 isonto elidlule

Answered by TyDraniu 1 isonto elidlule

  • Kusonjululiwe

video darker and high contrast

when playing videos, firefox makes the videos much darker and higher contrast than the original videos, as well as maxing out the cpu on my laptop when playing video, sta… (funda kabanzi)

when playing videos, firefox makes the videos much darker and higher contrast than the original videos, as well as maxing out the cpu on my laptop when playing video, started a day ago or so.

Asked by ftorgrimsen 1 isonto elidlule

Answered by TyDraniu 6 ezinsukwini ezidlule

  • Kusonjululiwe

Still requesting password for Gmail, even after exceptions

We have set up exceptions for mail.google.com and accounts.google.com in Settings. Yet, Gmail is still asking for passwords to log in and saving them. I thought I had do… (funda kabanzi)

We have set up exceptions for mail.google.com and accounts.google.com in Settings. Yet, Gmail is still asking for passwords to log in and saving them. I thought I had done all it would take to have Gmail remember them. Am I missing something?

Also, we cleared cache.

Thank you, Meg

Asked by bifrostfarms1 1 isonto elidlule

Answered by Terry 1 isonto elidlule

  • Kusonjululiwe
  • Ikhiyiwe

Tabs/text on tabs suddenly too high up

What it says on the tin, booted up my computer, started Firefox, had it apparently update and then the tabs were suddenly like this. It's functional and just looks weird,… (funda kabanzi)

What it says on the tin, booted up my computer, started Firefox, had it apparently update and then the tabs were suddenly like this. It's functional and just looks weird, I guess, but it really bothers me. Any way to fix it? Thanks in advance!

Asked by sky 2 emasontweni adlule

Answered by cor-el 2 emasontweni adlule