Kukhonjiswa imibuzo ethegiwe:

Cookie Deletion and Repeated Prompting for Primary Password

This goes back to an issue dating back to version 132 and a previous issue. Since version 132, if I go in and delete individual cookies via the "Settings", "Privacy and S… (funda kabanzi)

This goes back to an issue dating back to version 132 and a previous issue.

Since version 132, if I go in and delete individual cookies via the "Settings", "Privacy and Security" "Cookies and Site Data" and "Manage Data", for any website I've visited, I am repeatedly asked to reenter my primary password. Even if the individual website cookies I delete are for websites that I do not have a password for.

Highly annoying and never used to happen until the version 132 update, and all subsequent updates.

Why does this happen and if it's intentional, is there some rationale for it?

Thanks,

Dan

Okugcinwe kunqolobane 1 146

Account

Hallo Mozilla-Team, mir ist aufgefallen, dass im Passwortbereich meines Mozilla-Kontos ein Text erscheint, den ich selbst nicht eingetragen habe: „Beerdigung 25.6.2025“. … (funda kabanzi)

Hallo Mozilla-Team, mir ist aufgefallen, dass im Passwortbereich meines Mozilla-Kontos ein Text erscheint, den ich selbst nicht eingetragen habe: „Beerdigung 25.6.2025“. Ich bin mir unsicher, wie dieser Eintrag dorthin gelangt ist und ob dies ein technischer Fehler oder ein Hinweis auf ein Sicherheitsproblem sein könnte. Ich bitte um eine Überprüfung und Rückmeldung, ob mein Konto betroffen ist oder ob weitere Schritte notwendig sind. Vielen Dank im Voraus und freundliche Grüße

Okugcinwe kunqolobane 2 76

Email Accounts Requiring Sign-In

I have three email accounts thru (comcast, gmail and outlook). I have each of these email accounts bookmarked on my Firefox page. It used to be all I had to do was click … (funda kabanzi)

I have three email accounts thru (comcast, gmail and outlook). I have each of these email accounts bookmarked on my Firefox page. It used to be all I had to do was click on the bookmarked tab and the email account opened immediately. But, lately, each of these three accounts requires a sign-in before it will open my email account. One even requires a two-step process requiring I list a different email to receive a code to open the current email account I'm trying to open. This is a recent occurence and I wondered if it was something Firefox included in their more recent version of Firefox? If so, please tell me how to get rid of this sign-in process! I have many security processes to protect my accounts and do not need this additional required sign-in process! Please tell me how I can get rid of this requirement. It is a pain to have to re-sign-in each time I try to access my email which I do several times a day. Thank you for any help you can give me to fix this problem. Barbara Thomas

Okugcinwe kunqolobane 1 126

SIGNING OUT

every week firefox sign out my accounts WHYY YOU KEEP DOING THIS I DIDNT PRESS ANYTHING TO SIGNOUT STOP DOING THAT OR I WILL NEVER USE FIREFOX AGAIN . ITS A WASTE OF TIM… (funda kabanzi)

every week firefox sign out my accounts WHYY YOU KEEP DOING THIS I DIDNT PRESS ANYTHING TO SIGNOUT STOP DOING THAT OR I WILL NEVER USE FIREFOX AGAIN . ITS A WASTE OF TIME TO KEEP SIGNING IN EVERYWEEK

Okugcinwe kunqolobane 1 68

Sign-in/send form not working

There are many sites where I am unable to log in. One of these three things usually happens. 1. Fill out email and password, click log in, infinite loading with on some s… (funda kabanzi)

There are many sites where I am unable to log in. One of these three things usually happens. 1. Fill out email and password, click log in, infinite loading with on some sites (like Spotify) an error about not being able to load. 2. Fill out email and password or the form, try to click send/continue/log in but I can not click it, it's greyed out. 3. Fill out email and password, get told it is incorrect. For any of these issues, if I switch to chrome (which I am trying to avoid) it works, it's just limited to Firefox.

I have tried disabling the advanced protection, that doesn't change anything. Any tips would be much appreciated and I will try to answer any questions as fast as possible.

Thanks in advance

Kusonjululiwe Okugcinwe kunqolobane 2 60

changing primary email address

In attempts to continue reading New York Times, I have faced a problem of not being able to change the primary email which has changed to be [email hidden]@gmail.com (in… (funda kabanzi)

In attempts to continue reading New York Times, I have faced a problem of not being able to change the primary email which has changed to be [email hidden]@gmail.com (instead of having the end as jyu.fi)

Okugcinwe kunqolobane 1 73

Firefox Duplicates

When opening Firefox, Duplicates open but are unseen. I may have 2 tabs open but my task manager tells me there are 14, sometimes 31. What can I do to stop or get rid of … (funda kabanzi)

When opening Firefox, Duplicates open but are unseen. I may have 2 tabs open but my task manager tells me there are 14, sometimes 31. What can I do to stop or get rid of the duplicates pages. if I can't I will have to remove Firefox.

Okugcinwe kunqolobane 1 114

I am new to silver sneakers. I’m told that I am now a member but there is nowhere to create a password. The app will not send me a reset password email

I’ve repeatedly tried to ask via email for a password reset since I don’t have a password Further more while the ai phone bot says I’m in the records when I try to estab… (funda kabanzi)

I’ve repeatedly tried to ask via email for a password reset since I don’t have a password Further more while the ai phone bot says I’m in the records when I try to establish eligibility I am denied. Please help me get out of this endless loop Peter Jessen. [edited email]. 03/22/1955. ID [edited]

Okugcinwe kunqolobane 1 80

WhatsApp code

Hi Mozilla teams,I need your help! I lost my phone and my access WhatsApp,I don't have code to have my WhatsApp access back, I'm really confused about what's going on, I'… (funda kabanzi)

Hi Mozilla teams,I need your help! I lost my phone and my access WhatsApp,I don't have code to have my WhatsApp access back, I'm really confused about what's going on, I'd really appreciate if could take a look into this issue , and restore my WhatsApp code back, thank so much for your help.

Ikhiyiwe Okugcinwe kunqolobane 1 136

Cannot change my email address

I cannot change my email address to my new email address. When I try to follow the primary email change procedure, after entering my new address, I receive a message: "th… (funda kabanzi)

I cannot change my email address to my new email address.

When I try to follow the primary email change procedure, after entering my new address, I receive a message: "that account already exists."

My new email address is: [edited] @gmail.com My old email address is [edited] @aol.com

I no longer have access to my old email address [edited] @aol.com which changed years ago.

I have never had any identity confusion with my current gmail address, [edited] @gmail.com

This situation may have happened from my previous attempts to update my primary email address. Could you send me a verification code to [edited] @gmail.com so that I can resolve this situation?

Thank you.

David Durand cell [edited phone# and email from public community support forum]

Okugcinwe kunqolobane 2 242

Primary Password

I set up a primary password, forgot it and set up another one, now neither work. I'm so fed up with Firefox i just want to delete it, but Mozilla support said do not de… (funda kabanzi)

I set up a primary password, forgot it and set up another one, now neither work. I'm so fed up with Firefox i just want to delete it, but Mozilla support said do not delete the account without solving this problem.

I'd appreciate any help you can give.

I do use AVG and I have turned off the VPN while using Firefox to see if that helps.

Best

Deb

Ikhiyiwe Okugcinwe kunqolobane 1 79

Requiring a passkey

Firefox now requires me to use a passkey to log in to YouTube. I don't have (or want) a passkey. My computer locks up solid, and I must reboot when I cancel the request f… (funda kabanzi)

Firefox now requires me to use a passkey to log in to YouTube. I don't have (or want) a passkey. My computer locks up solid, and I must reboot when I cancel the request for a pass key. I have cleared the Firefox cache and cookies. Nothing seems to help.

Okugcinwe kunqolobane 5 172