Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

XPCOM problem ONLY with ESET Internet Security protected browsing

I can use firefox just fine (win10 home, v2004, os build 19041.1415)- I only get the XPCOM error when trying to open the Eset protected browsing window (for banking and p… (funda kabanzi)

I can use firefox just fine (win10 home, v2004, os build 19041.1415)- I only get the XPCOM error when trying to open the Eset protected browsing window (for banking and protection). This has not happened before when using/updating Firefox and only just happened when I updated Firefox today to 96.0.2.

I've been browsing the XPCOM queries and have tried the basic reinstall (deleting program folders prior to installing) with no luck, but so far but wanted some clarity prior to trying other things-

Some of the answers here point out that security software can block the folder access when Firefox attempts updates/installs. I attempted an install with Eset paused, but no change. On another computer, a similar problem - a firefox error message occurs when trying to run the Eset protected browsing window, so attempted the same "program folder delete>reinstall" method, only now when clicking the Eset window, it just gives the loading symbol then nothing happens. Again- Firefox also works fine on that computer as well save for the same protected window usage. Not the same error, but still similar enough to think it's related.

Is a safe mode firefox install the next step forward? Should firefox be uninstalled prior to doing so? (Not just deleting the program folders via file explorer, but an actual uninstall process). Or is this something that should be breached with Eset tech support (beyond just pausing the internet protection and functionality, should it be uninstalled prior to firefox reinstall and than installed again afterwards)?

Please advise and thank you in advance!

Asked by q639fn+3xfkbdy00tg38 4 amahora adlule

Last reply by jscher2000 1 ihora elidlule

Release 96.0.1 streaming problem.

Since install of release 96.0.1, all drm streaming on pc has failed. Running windows 10 pro. Have cleared cache, restarted pc and router, refreshed and then reinstalled f… (funda kabanzi)

Since install of release 96.0.1, all drm streaming on pc has failed. Running windows 10 pro. Have cleared cache, restarted pc and router, refreshed and then reinstalled firefox. no luck. then i reverted to release 95.0.2 and everthing worked fine. but then, despite the fact that i disabled auto updates, release 96.0.1 was reapplied and streaming was broke again. cannot use amazon prime or comcast streaming services. youtube works intermitently. why was current release reapplied regardless of auto update setting and why is streaming not working? streaming works on chrome but not firefox. i have been using firefox for as long as it has been around. must i now be forced to use chrome instead?

Asked by david.l.kammeyer 9 amahora adlule

Last reply by FredMcD 2 amahora adlule

firefox crashes when on ATT yahoo mail

often when on ATT yahoo email page, Firefox will stall and say not responding and then it shuts down any other activity on my pc. When I am able later to open task manag… (funda kabanzi)

often when on ATT yahoo email page, Firefox will stall and say not responding and then it shuts down any other activity on my pc. When I am able later to open task manager, I see about 20 firefox.exe processes running, so i start ending them all. This is getting annoying, it's probably an ATT probelm due to their stupid ads, but I have tried several times to stop Firefox from running all these processes but you all keep coming back. why so damn many for one window/tab open at a time????

Asked by mjlamb 4 amahora adlule

Last reply by cor-el 3 amahora adlule

Firefox takes a long time to connect to Ookla speed test

Firefox became non-responsive yesterday while I browsing. This was on several profiles. If I closed FF and restarted it usually said FF was already running. I closed FF i… (funda kabanzi)

Firefox became non-responsive yesterday while I browsing. This was on several profiles. If I closed FF and restarted it usually said FF was already running. I closed FF in Task Manager but that made no difference. Rebooted the PC but to no avail. Did these several times but made no difference. However Windows 10 Edge worked.

I restored Windows 10 back a few days & then FF worked. I then updated FF from vers 94 to vers 96. Even after FF indicated it was now vers 96 it still kept checking for updates for probably 10 minutes.

Today I did a few Ookla Speedtests. After clicking “GO” it takes about 30 seconds for the test to start, which does indicate a ping of 10 ms. Ping varies a bit with every test.

If I use the Edge browser it takes only a second or two for the test to start with approx the same ping.

This almost 30 second difference is repeatable. I never noticed such a big difference between the two browsers before.

Why does FF take so long to start the speedtest after clicking "GO"? Does this have something to do with FF vers 96? Or is there something wrong with my FF installation?

Thanks for any suggestions. Thanks

Asked by Mike109 1 isonto elidlule

Last reply by Mike109 3 amahora adlule

My G mail stopped getting

The address and password are correct. The email opens but the last email received was Jan 18th and it won't receive any new emails. I did send one from another email,MS… (funda kabanzi)

The address and password are correct. The email opens but the last email received was Jan 18th and it won't receive any new emails. I did send one from another email,MSN and it came back saying your Gmail will not accept any new emails..

Asked by oliviag126 10 amahora adlule

Last reply by TNorth 3 amahora adlule

An error occurred during a connection to sports.yahoo.com. PR_CONNECT_RESET_ERROR

I am unable to access any websites on Firefox. It will start up but as soon as you try to reach any site I get "An error occurred during a connection PR_CONNECT_RESET_E… (funda kabanzi)

I am unable to access any websites on Firefox. It will start up but as soon as you try to reach any site I get "An error occurred during a connection PR_CONNECT_RESET_ERROR"

I have been using Firefox for years without a problem. This just started.

I can use other browsers with no problems.

Asked by jdhoward1 4 amahora adlule

Last reply by FredMcD 4 amahora adlule

Opening browser brings up data pages before browser starts

For the last few days, when opening Firefox browser, instead of opening to my homepage, it brings me to what looks like a page for programming data and what looks like a … (funda kabanzi)

For the last few days, when opening Firefox browser, instead of opening to my homepage, it brings me to what looks like a page for programming data and what looks like a computer generated script being typed that usually says" a variance is a difference between...." or something similar and then glitches and the main page then shows up on screen. Its not doing it all the time, but once or twice a day. It started after the last Windows security update last week that was an "urgent" download from Microsoft.

Just thought I would let you know as it seems your security may have a glitch. It happens too fast to get a screen shot or I would include one. Cheers, B.MacDonald

Asked by bmacdonald001 9 amahora adlule

Last reply by FredMcD 4 amahora adlule

Add-ons randomly not working

This is a question in relation to [https://support.mozilla.org/en-US/que.../1302462|this] The fix suggested there seems reasonably easy to follow but I'm a bit unsure abo… (funda kabanzi)

This is a question in relation to [https://support.mozilla.org/en-US/que.../1302462|this]

The fix suggested there seems reasonably easy to follow but I'm a bit unsure about this

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

Apart from compatibility.ini I can see two extensions*, namely extension-preferences.json and extensions.json. Is that correct?

Now I'm supposed to delete those three files. And here comes my question:

What does New files will be created when required. mean? What I'm worried about is that all my extensions will disappear and I will have to start with from scratch reinstalling them all again.

Asked by ArneStockholm 1 usuku oludlule

Last reply by ArneStockholm 4 amahora adlule

"firefox couldn't load xpcom", reinstalation doesn´t help

Hello, after yesterday actualization I cannot launch firefox. It reports: "firefox couldn't load xpcom". I tried to do this: - reinstal firefox (and before deleted folder… (funda kabanzi)

Hello, after yesterday actualization I cannot launch firefox.

It reports: "firefox couldn't load xpcom".

I tried to do this:

- reinstal firefox (and before deleted folders) - instal 32 bit version - instal older version

All without success. I can see only "firefox couldn't load xpcom".

Can You help me, please?

I have Windows 10.

Asked by b.jozka 12 amahora adlule

Last reply by cor-el 6 amahora adlule

Cursor disappears in maps

When i look at a map embedded in website the cursor disappears and only shows up randomnly or when you stop moving the mouse. This makes using maps in Firefox impossible.… (funda kabanzi)

When i look at a map embedded in website the cursor disappears and only shows up randomnly or when you stop moving the mouse. This makes using maps in Firefox impossible. Must be related to Firefox - works in Google Chrome Please fix or advise or I have to change webbrowser

Asked by roger.pettersson 4 izinyanga ezidlule

Last reply by cor-el 6 amahora adlule

Tryb prywatny/incognito i aktualizacja ff

Od co najmniej dwóch aktualizacji ff (zalecanych przez przeglądarkę) zauważyłem że przy korzystaniu z trybu prywatnego i próbie otwarcia nowego okna z nową stroną (gdy je… (funda kabanzi)

Od co najmniej dwóch aktualizacji ff (zalecanych przez przeglądarkę) zauważyłem że przy korzystaniu z trybu prywatnego i próbie otwarcia nowego okna z nową stroną (gdy jest dostępna aktualizacja przeglądarki) ta nie ładuje się w ogóle (w znaczeniu próbuje niby coś załadować ale nic się nie dzieje - sprawdzone na kilku rozmaitych adresach), ze starych (wcześniej otwartych) można korzystać bez problemu. Pomaga dopiero ponowne uruchomienie liska znaczy aktualizacja i ponowne otwarcie linku w trybie prywatnym/incognito. (nie znalazło mi nic w bazie pomocy o tym - jak gdzieś już jest pytanie (z rozwiązaniem) to poproszę o namiary.

Asked by veana 6 amahora adlule

Latest update has my files on google docs not loading properly

Hi, I've updated from ff95 to 96.0.2 and found that my files on google docs have not been loading properly. The text is blurred and it gives an error saying 'some fonts c… (funda kabanzi)

Hi, I've updated from ff95 to 96.0.2 and found that my files on google docs have not been loading properly. The text is blurred and it gives an error saying 'some fonts could not be loaded. please reload'. This seems to only happen in firefox and is fine in chrome and as well as when I downgraged to ff95 on my old profile. Back on 96.0.2, I've tried clearing cookies and cache, safe-mode, setting theme to default, all to no avail. Are there any other ways I could troubleshoot this issue? I've attached an image that shows what the text looks like on chrome and the latest version of firefox.

Asked by bradwist 11 amahora adlule

Last reply by bradwist 8 amahora adlule

Streaming Video Won't PLay

Every since updating to the latest FF, I get messages from every major streaming video service that there is some type of error. Amazon Prime says to update to the latest… (funda kabanzi)

Every since updating to the latest FF, I get messages from every major streaming video service that there is some type of error. Amazon Prime says to update to the latest version of FF, Pluto just says that it can't load the player, and generates a P-DEV302 error code. Since Chrome and MS Edge work fine, it's across multiple streaming service and it only happened after a FF update, it would seem that something in FF broke/changed. Any ideas?

Asked by tompetrocelli 8 amahora adlule

Last reply by jscher2000 8 amahora adlule

Firefox is Slow lately.

My firefox browser has been slow for a couple of weeks now. I've deleted many add-ons. I'm getting tried of fighting it. I search or click any thing and it takes forever.… (funda kabanzi)

My firefox browser has been slow for a couple of weeks now. I've deleted many add-ons. I'm getting tried of fighting it. I search or click any thing and it takes forever. Most times it doesn't look like it's responding, but if I wait a few minutes it responds.

Asked by David 12 amahora adlule

Last reply by FredMcD 9 amahora adlule

space bar moves cursor to front of sentence

I prefer Firefox browser on my computer - currently using 96.0.1 a month or so ago, when logged in to godaddy email workspace, the subject line cursor won't stay in plac… (funda kabanzi)

I prefer Firefox browser on my computer - currently using 96.0.1

 a month or so ago, when logged in to godaddy email workspace, the subject line cursor won't stay in place.

I'll type a word then space resulting in the cursor jumping to the front of the line of text. Sometimes it jumps after the first letter but always with the space bar and only in the subject line of this website.

If I type a word in the subject line, then space, the cursor moves to the front of the line of text... if I continue typing there and use the space bar the cursor doesn't jump. But if I move the cursor behind the first word and space, type another word and space it jumps again.

I worked with godaddy on the issue... after troubleshooting various browsers (this only happens when using Firefox) and other things they asked me to do they point the finger at Firefox. I hope this can be figured out, I do not want to use Chrome for email. thanks!

Asked by revpolymer 1 usuku oludlule

Last reply by revpolymer 9 amahora adlule

Firefox keeps crashing

Hello, I hope this message finds you and the entire team as well as your loved ones safe and well. Yesterday after I restarted my computer, either firefox keeps crashing … (funda kabanzi)

Hello, I hope this message finds you and the entire team as well as your loved ones safe and well. Yesterday after I restarted my computer, either firefox keeps crashing or a signle tab will crash . Please find screengrab attached.

Thank you for your help and time.

Kind regards, Alexander Norton

Asked by norton.alexander 15 amahora adlule

Last reply by FredMcD 12 amahora adlule

  • Kusonjululiwe

Firefox takes too long to load any page but in private mode is ok!

I have the latest version! Win 10 up to date! Suddenly mozilla became to slow when opening any site! The very first tab is loading fast enough but the 2nd or 3rd tab it m… (funda kabanzi)

I have the latest version! Win 10 up to date! Suddenly mozilla became to slow when opening any site! The very first tab is loading fast enough but the 2nd or 3rd tab it makes more than 1 minute. If i close mozilla and open it again, the first tab ok the rest it's a disaster In private mode it's ok! I checked google chrome and it's also ok!

Asked by spartakooss 3 ezinsukwini ezidlule

Answered by FredMcD 15 amahora adlule

input[type='number'] not working

Facing an issue with input tag when type attribute is set to 'number'. This allows me even to enter letters and special characters. Basically the check of type number is … (funda kabanzi)

Facing an issue with input tag when type attribute is set to 'number'. This allows me even to enter letters and special characters. Basically the check of type number is not working. Please look into this.

Attaching a screenshot of the MDN website. The input area corresponding to the type number allows me to enter the characters. You can see that I have entered '@!25'. Requesting to please look into this asap.

Asked by mohanmongia27 18 amahora adlule

Last reply by TyDraniu 17 amahora adlule

Firefox running very slow except in troubleshoot mode

I have Windows 10. Since the last update Firefox has been running very slowly, and scrolling is nearly impossible. I have done everything suggested in troubleshooting i… (funda kabanzi)

I have Windows 10. Since the last update Firefox has been running very slowly, and scrolling is nearly impossible. I have done everything suggested in troubleshooting including refreshing and and eliminating startup cache. Still Firefox will only run normally in troubleshoot mode. This is true on my desktop in my office. My laptop at home won't scroll in PDF using the up and down buttons but will still do so with the mouse. Other than that, it still runs at the normal speed. At my office I'm using version 96.0.1 (64 bit); I'm not at home to check my laptop.

Asked by clawoffice 1 usuku oludlule

Last reply by FredMcD 22 amahora adlule