I-Firefox Community Forum

the crash report ID is dd1e4f07-c2e0-4372-be7f-e82820250128 this is odd, Laptop was running linux mint, i beleive 20. mate. i reinstalled to the latest 22 and then copied over my .mozilla folder since then FF has been crashing. so i opened it in troubleshoot mode and it still crashed. so i moved .mozilla over and let FF recreate it and its still crashing.

im not sure where to go from here.

here is the crash report. https://crash-stats.mozilla.org/report/index/dd1e4f07-c2e0-4372-be7f-e82820250128

Long story short (as possible):

Windows 11 Home, Firefox version 135.0, File version 18.5.0.0, Product version 18.05

Opened Firefox first thing as soon as PC was turned on today. Immediately prompted for an update. It's Mozilla/Firefox. I didn't question it. I did the update and it asked me to download a file. "I trust Mozilla. OK". It downloaded a Firefox Installer.exe file. The same as the one I installed back in 2022 when I set up this PC. I noticed it was a duplicate because (1) followed the file name. "Odd, but okay...it's Mozilla/Firefox. I trust it"

Then I tried to use Firefox and no matter what website I tried to go to I got a "Gah. Your tab just crashed" on the page. It had "Restore crashed tabs" options but nothing worked. All led back to "Gah. Your tabs..." Thinking about the same Installer.exe file and its (1), I checked the Firefox update history. Nothing for today. I then opened the Properties of the original 2022 Installer.exe and the one today. All were the same except 1) - the 2022 file is 325KB and the (1) file from today is 364KB, and 2) - under Digital Signatures, the Digest algorithm is "sha1" in the 2022 file and "sha256" in the (2) file from today.

I didn't know this Ask a question/forum was here or I would have inquired here first. Instead I turned to Reddit's Firefox group using my phone before I did anything on my PC. I spec'd out the details of the day and was assured by two people to do a restart of Firefox. So I did. Yup, that seemed to fix the issue. And off I went with the stuff I'd originally had in store for my day. Until I had different/unrelated need to view my Downloads and I see a FireFox Installer(2) that must have crept in when I did the restart. There was no notification/prompt or request to allow. It just showed up and I wouldn't have known about it unless I checked my Downloads folder.

Until someone tells me otherwise, I'm staying off Firefox. Two .exe Installer files downloaded for a simple update? One which I authorized/allowed but the other sneaking in when I restarted Firefox? Not to mention the tabs not loading until I did the restart which if legit needed, Firefox didn't prompt me to do? That doesn't sound like normal Mozilla/Firefox behaviour. None of today's events do.

So...is this fishy like I think it is? Fishy or not, what's the best thing to do? I'm okay with computers but DEFINITELY NOT an expert. Hence me being here and asking what to do. Guidance needed. Help?

I wrote out the OS details and specs of the browser. I think that's all that anyone would need but if I'm wrong, don't hesitate to ask for more.

Thanks folks.

Description: Firefox suddenly stopped working and now it crashes every time I try to open it. I've tried reinstalling from the Microsoft Store and the website, , but nothing seems to fix the issue. Has anyone experienced this, and what solutions worked for you?

Mac mini late 2012 running OS 10.15.7 Downloaded most recent Firefox update (135.0). Since then have experienced streaming site (Netflix, Amazon Prime Video, Max) freezing during watching film and then whole computer freezing and crashing so that I need to reboot the computer. Has anyone else reported this problem? What can I do to solve the problem?

Hello Firefox Community, I'm experiencing persistent browser crashes across multiple scenarios, even after trying troubleshooting steps like:

Enabling troubleshooting mode Disabling hardware acceleration

These crashes occur randomly on various websites, including YouTube and other random sites. Crash Identifier: bp-46035541-a068-4959-8626-85ff60250210 Could you help me diagnose and resolve these frequent crashes? I've attempted basic troubleshooting but need additional guidance. Additional information that might help:

What browser version are you using? Have you experienced similar issues? Any specific steps you recommend to identify the root cause?

Thank you for your assistance!

I was directed to use firefox this particular website' parmaracademy.in But the lagging issue is too much. So I tried using troubleshoot mode and then the site worked fine. Since then, I have removed every extension, add ons and default settings, removed harward acceleration. Even uninstalled and reinstalled yet no help but works perfectly fine in Troubleshoot mode. Please help!!

When using firefox, and only when using firefox, I experience quite a lot of lag when using "google docs" (https://docs.google.com) and only when using "google docs", eg. this does not apply to, say, MS Word or google presentations.

Like I said this only applies to firefox, meaning google chrome and microsoft edge both work fine.

Here are some of the troubleshooting steps I've tried, without success:

  Launching in troubleshooting mode

  Disabling 0-RTT

  Disabling hardware acceleration

These issues do not appear on my machine at home, which also uses firefox, that however is a different version of Windows, an AMD cpu and a dedicated GPU instead of integrated, so idk if that narrows it down even one bit...

The computer on which the issues appear on is a HP Spectre x360 14, which if you don't want to search it up means I have 32gb of RAM @ ~7500MT/s, and an Intel Core Ultra 7 155H as my CPU.

I'd love to keep using firefox without having to fire up chrome every time i need to write/edit a document, which, as a student, is quite often...

Thanks a lot!

can I reinstall 128.03 that is the version set on my Furi phone FLX1 , a Debian Linux phone. I find that the browser keeps on locking up. It freezes, some 4 times today!

I seem to keep getting a popup every few hours regarding XULRunner complaining about "This profile was last used with a newer version of this application. Please create a new profile." This will occur every so often, even when Firefox is not open.

I have already attempted to:

• Reboot
• Clear cache
• Uninstall extensions
• Uninstall/reinstall Firefox
• Downgrade Firefox
• Make a new profile and switch to it
• Delete all previous existing profiles

I think I've run out of things to do, anyone got a silver bullet for this thing? I was unable to find anything conclusive with Google, so I figured I'd ask here.

With this brand new Win11 computer (not an upgrade, it came with Win11) after installing firefox and logging in to my previously saved account, every time I open firefox the Home page (my bank) does not recognize the https: and asks me to continue. once i get into my bank account, log in, log out, then open a new tab my it recognizes my bank page. If I close firefox and open a new window, same thing.

Also, on a second tab I need to login to my Google account for some email and it take a long time for the page to come up to login.

How can I make firefox run as fast as it did on Win10? Also, 3rd party internet security is AVG. Everything is new/fresh install so all software is up to date.

Thank you. KEN

A few days ago, something happened to the Firefox browser. The speed is simply terrible, sites are loaded for several minutes. Reinstalling does not help. Other browsers work fine.