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firefox keep crashing while signed in to the "firefox account"

it started from yesterday... when i open firefox after a minute or less the browser suddenly close all tabs and show me a report crash windows. . my windows specification… (funda kabanzi)

it started from yesterday... when i open firefox after a minute or less the browser suddenly close all tabs and show me a report crash windows. . my windows specifications:

  • Windows 10 Pro
  • version: 1909
  • OS Build: 18363.1440

browser: Firefox version 87.0 (64-bit)

I tried this options but didn't help me and crash didn't stop:

  1. open it in safe mode.
  2. refresh browser option.
  3. disable and delete all extentions.
  4. delete cookies and web data button.

. there is some information that i noticed. I unistall and install again and until I didn't sign in to my "firefox account" on the top right corner of the browser, it didn't crashed. but still I want my account, passwords, bookmarks, ect... i sign in and crash started. i goes to appdata and delete firefox folder, start the browser again, my sign in to firefox account disappeared and the browser stopped from crashing. also the crash happened immediately after hitting sync now and happened a few seconds after going to firefox account settings. and it's happening after around a minute when i do absolutely nothing after opening the browser or go to website such as youtube. please help me. even though using another browser is crash-free but i wish to stay using firefox (with my firefox account)

Asked by mohammad ghaznavi 6 izinyanga ezidlule

Answered by mohammad ghaznavi 6 izinyanga ezidlule

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Sites not loading on Firefox after visiting.

So I've been experiencing a rather annoying bug/issue, and I have a work around for it, but I would love if anyone could help me figure out the issue at hand. I couldn't … (funda kabanzi)

So I've been experiencing a rather annoying bug/issue, and I have a work around for it, but I would love if anyone could help me figure out the issue at hand. I couldn't find a relevant, up to date solution for this issue.

Basically, certain websites (the most notable being Reddit) will eventually no longer load. In fact, it won't even try to load. I will click a link from a Google search, or even just type in the URL for Reddit directly, and Firefox just does nothing. No error, no loading, nothing. The tab will stay blank with the URL listed as the name of the tab. I can't seem to tell if other browsers have this issue as it requires a bit of use/time to pass, but it doesn't seem to be an issue in Explorer. It isn't JUST Reddit, but it's only a couple of sites that this occurs on.

I do have a workaround --- if I tell Firefox to "Forget This Website" - suddenly it will work again. I will be logged out and see the default page due to having deleted all saved dated - but the site will work (for maybe a day) before I have to forget it again.

If this was a once a month type issue it wouldn't be a big deal, but the fact that I have to constantly re-do my local settings because of this is frustrating.

I am running Windows 10 and my Firefox version is 85.0 (64-bit). I have tried disabling any add-ons such as my AdBlocker, however that does not fix the issue.

Asked by chrisdawgeh 8 izinyanga ezidlule

Last reply by FredMcD 6 izinyanga ezidlule

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Screenreader Bug with Netflix alerts Since 86.0.1 update

Hello, I am a screenreader user and since updating to Firefox 86.0.1 (64-bit) I have encountered a serious bug on Netflix that is very easy to reproduce, even for those w… (funda kabanzi)

Hello, I am a screenreader user and since updating to Firefox 86.0.1 (64-bit) I have encountered a serious bug on Netflix that is very easy to reproduce, even for those who don't normally use screenreaders. Serious in the sense of making the site unusable once it hits. It happens with both the screenreaders I use, Windows Narrator and Non-Visual Desktop Access (NVDA).

Basically on Netflix if you do something to cause an informational alert (such as adding a film to your list), then this alert is read out over and over, indefinitely. You then can't hear anything else such as a plot synopsis, or if you move to a different button, you won't hear information about what button it is, as the screenreader just keeps re-stating the same alert. The looped alert keeps playing even after you start watching a film or show. As I say, the site becomes unusable. Whereas in older versions of FF such alerts would be read just once and that was it.

To reproduce: Start a screenreader (the built-in Windows Narrator can be toggled on and off with ctrl+win+enter). Go to the Netflix website (you may need an account and to be logged in). Pick any film or series tile, and do something like press the 'add or remove the item from your list' button. Or press it's 'rate thumbs up / down' button.

You will now hear something along the lines of 'alert: item was added to your list' repeated over and over.

Another example is to start watching a show with a skippable intro (such as Homeland for example). You will hear 'alert: press the S key to skip the intro' repeatedly.

As I say above, in older FF such alerts were read out just once.

So, is this a known issue? Thanks for reading.

Asked by TechHorse 7 izinyanga ezidlule

Last reply by TechHorse 7 izinyanga ezidlule

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Viewing Plex with Firefox crashes Firefox, even in safe mode.

Each time Firefox has crashed, I've submitted the report. How can I prevent this? This happened every time 2 weeks or so ago. I cleared the cache and it seemed to work t… (funda kabanzi)

Each time Firefox has crashed, I've submitted the report. How can I prevent this?

This happened every time 2 weeks or so ago. I cleared the cache and it seemed to work temporarily. I've run Firefox for a number of years now and only within the last month has it given me problems with Plex.

Asked by robertlhunter 7 izinyanga ezidlule

Last reply by cor-el 7 izinyanga ezidlule

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[Bug] Default PDF viewer

Hello, I'm come here today for report a bug with default PDF viewer on Firefox. I have a normal PDF document. I fill this document with PDFTK and my two cases is always c… (funda kabanzi)

Hello,

I'm come here today for report a bug with default PDF viewer on Firefox. I have a normal PDF document. I fill this document with PDFTK and my two cases is always checked but just one can normaly. (radio input)

My dump file with PDFTK (just for information) FieldType: Button FieldName: to_service_activity_field FieldFlags: 1 FieldValue: MCO => Case checked FieldJustification: Left FieldStateOption: MCO FieldStateOption: Off FieldStateOption: SSR-PSY

First screen is name of inputs in adobe dc Second screen is render view of Firefox PDF viewer (My trouble) Third screen is render view PDF of Chrome viewer or Adobe reader (it works)

Thanks in advance

Asked by delspoune 7 izinyanga ezidlule

Last reply by delspoune 7 izinyanga ezidlule

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Firefox 86 on Mac crashes on opening gmail.com and meet.google.com

My Firefox installation (86.0 64-bit on macOS 10.15.7) always crashes on opening gmail.com. It seems to be on the point it loads the hangout stuff, but that's subjective.… (funda kabanzi)

My Firefox installation (86.0 64-bit on macOS 10.15.7) always crashes on opening gmail.com. It seems to be on the point it loads the hangout stuff, but that's subjective. Also seems to happen on other google domains, like meet.google.com

Some Crash ID's bp-b0a5daca-f85f-47dc-a306-647250210306 (gmail.com crash) bp-d4e0a614-cea4-41b3-b665-e5abd0210306 (meet.google.com crash)

What I've done:

  • Tested if crash happens in safe mode (yes)
  • Refreshed my installation: still happens
  • Removed all cookies for google domains, still happens
  • Created a fully new profile, crash still happens
  • Installed a new Firefox from the website, crash still happens

Asked by contact452 7 izinyanga ezidlule

Last reply by contact452 7 izinyanga ezidlule

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crash report

Hello, I recently sent my firefox crash report to mozilla including the webpages I was visiting. My concern is: will be kept the privacy of the page I was visiting? simpl… (funda kabanzi)

Hello, I recently sent my firefox crash report to mozilla including the webpages I was visiting.

My concern is: will be kept the privacy of the page I was visiting? simply because it was my email and linkedin account :)



thanks,

Asked by domenico.minutella 7 izinyanga ezidlule

Last reply by domenico.minutella 7 izinyanga ezidlule

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Viewing google Gmail causes crash during page load

When viewing gmail with my personal account, Firefox is crashing after it loads the conversations in the sidebar. I have tried resetting, using a private window, and runn… (funda kabanzi)

When viewing gmail with my personal account, Firefox is crashing after it loads the conversations in the sidebar.

I have tried resetting, using a private window, and running in Safe Mode

Here is the crash report Id: bp-b36c8ee9-37cb-4dec-9380-2f6320210228

I can repeat this at will. I will try disabling the conversations bar using another browser and then update to see if that helps (it's not crashing when I view my work gmail).

Thanks for your help ;-)

Asked by milohax 7 izinyanga ezidlule

Answered by FredMcD 7 izinyanga ezidlule

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uTorrent does not start from Firefox

Does anyone have experience with this phenomenon: When you click on a torrent link on a page opened in Firefox 83 (and above), the first window pops up, but the second on… (funda kabanzi)

Does anyone have experience with this phenomenon:

When you click on a torrent link on a page opened in Firefox 83 (and above), the first window pops up, but the second one (in which uTorrent would come) is no longer. Nothing happens. Specifically, the entry is C: \ ProgramData \ Microsoft \ Windows \ WER \ ReportArchive \ AppCrash_uTorrent.exe....

If I revert to Firefox 82 or 78.6esr, the error will not occur.

If I choose not to download uTorrent but to download the torrent file, it works fine with all versions of Firefox.

Asked by gombszem 10 izinyanga ezidlule

Answered by FredMcD 7 izinyanga ezidlule

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After an Update I get white screens only

I did an Update to Firefox 86 and the Webbrowser crashed. Since then I'm not able to open any page. I reinstalled several times including deleting all folders and all rec… (funda kabanzi)

I did an Update to Firefox 86 and the Webbrowser crashed. Since then I'm not able to open any page. I reinstalled several times including deleting all folders and all records in Regestry I found. All what I can find is the following: Starter Process is deactivated after error. All details out of Error Report see in Troubleshooting Information

Asked by kar16 7 izinyanga ezidlule

Last reply by FredMcD 7 izinyanga ezidlule

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Firefox crashing constantly and incredibly unstable

Firefox is crashing almost immediately after loading a page. Sometimes it crashes while loading the page, sometimes I can scroll down or click a link, and then it crashes… (funda kabanzi)

Firefox is crashing almost immediately after loading a page. Sometimes it crashes while loading the page, sometimes I can scroll down or click a link, and then it crashes. Biggest issues are on Reddit. I'm able to browse the Firefox support pages with minimal issues (although it has crashed once or twice).

Crash happens in Safe Mode. (I'm in safe mode right now and it just crashed) I did a FULL clean install about a week ago. (actually did it twice just to be sure)

Not sure what info you need in order to help, but here is some of the crash report from the latest one today.

Signature servo_arc::Arc<T>::drop_slow<T> | servo_arc::Arc<T>::drop_slow<T> | mozilla::dom::Element::UnbindFromTree More Reports Search UUID 2a1bc85b-67b2-4dd4-a669-82da60210119 Date Processed 2021-01-19 18:12:21 UTC Uptime 19 seconds Install Age 845,692 seconds since version was first installed (1 week, 2 days and 18 hours) Install Time 2021-01-08 20:07:45 Product Firefox Release Channel release Version 84.0.2 Build ID 20210105180113 (2021-01-05) Buildhub data OS Windows 10 OS Version 10.0.19042 Build Architecture amd64 CPU Info family 6 model 158 stepping 10 CPU Count 12 Adapter Vendor ID

Intel Corporation (0x8086)

Adapter Device ID

UHD Graphics 630 (Mobile) (0x3e9b)

Startup Crash

False

Process Type content Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0xffffffffffffffff Total Virtual Memory 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory 138,530,992,422,912 bytes (138.53 TB) Available Page File 7,993,192,448 bytes (7.99 GB) Available Physical Memory 4,360,728,576 bytes (4.36 GB) System Memory Use Percentage 48 EMCheckCompatibility

False

App Notes

FP(D00-L1100-W00001000-T000) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1c8d, AdapterSubsysID2: 12191462, AdapterDriverVersion2: 26.21.14.3086DWrite? DWrite+ WR? WR- OMTP? OMTP+4

Processor Notes

processor_ip-172-31-18-68_us-west-2_compute_internal_7; ProcessorPipeline; non-integer value of "SecondsSinceLastCrash"

Asked by elliotlandes 9 izinyanga ezidlule

Last reply by elliotlandes 8 izinyanga ezidlule

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Firefox Freeze on startup

Hello together, first: sorry for my bad english. I have the problem that my firefox crashes everytime i try to start it. I have to create a new profile with the "-profil… (funda kabanzi)

Hello together, first: sorry for my bad english.

I have the problem that my firefox crashes everytime i try to start it. I have to create a new profile with the "-profilemanager". Then it will work for like 1 or 2 hours and then he crashs again. I also tried to reinstall it...,

Firefox does not save any crashreports or something. I also tryed the "clean up" function.

I'm desperate...,

My specs: Firefox Version 85 Windows 10 LTSC 2019

Asked by ngundlach 8 izinyanga ezidlule

Last reply by ngundlach 8 izinyanga ezidlule

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Firefox crashes

Firefox periodically crashes several times a day over the past few months. The last few days, Firefox began to crash almost every time when i try to open absolutely diffe… (funda kabanzi)

Firefox periodically crashes several times a day over the past few months. The last few days, Firefox began to crash almost every time when i try to open absolutely different web sites. All other software i use and other browsers don't crash at all.

Asked by vlad7799199 8 izinyanga ezidlule

Last reply by FredMcD 8 izinyanga ezidlule

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How can I contact Mozilla to remove a link to a page that no longer exists?

How can I contact Mozilla to remove a link to a page that no longer exists? The page was taken down, but all the info on the page pops up on the link when I search. … (funda kabanzi)

How can I contact Mozilla to remove a link to a page that no longer exists? The page was taken down, but all the info on the page pops up on the link when I search.

Asked by neagle7 9 izinyanga ezidlule

Last reply by FredMcD 9 izinyanga ezidlule

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Firefox quits unexpectedly on pressing Esc in find box

Steps to reproduce: Sadly the problem is intermittent. It has happened 6X in the last week. Here are the steps I took immediately before FF unexpectedly quit 1) Ctrl-F t… (funda kabanzi)

Steps to reproduce:

Sadly the problem is intermittent. It has happened 6X in the last week. Here are the steps I took immediately before FF unexpectedly quit

1) Ctrl-F to open Find in Page box 2) Type some text 3) Switch out of the browser 4) Switch back to FF (cursor is still in the Find box) 5) Press Esc to exit Find

Observed outcome: Firefox unexpectedly quits. When I open, I am able to restore previous session.

Desired outcome: Find box closes

--

Name Firefox Version 84.0.1 Build ID 20201221152838 Distribution ID Update Folder Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:84.0) Gecko/20100101 Firefox/84.0 OS Windows_NT 10.0 19042

Asked by mozilla6 9 izinyanga ezidlule

Last reply by cor-el 9 izinyanga ezidlule

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Bookmark Toolbar is missing automatically every day !!

A mess! Every day the customized toolbar disappears. And I need to customize again .... This has been going on for some versions (current 84.0.1) And even if you copy the… (funda kabanzi)

A mess! Every day the customized toolbar disappears. And I need to customize again .... This has been going on for some versions (current 84.0.1) And even if you copy the xulstore.json folder and the entire extensions folder to the profile folder, it doesn't work. Every time I quit Firefox and open it again, I lost all the customization of the toolbar ... I've seen all the posts on support, and nothing solves me ... What can I do? One of the reasons for not abandoning Firefox is its ability to customize with extensions, etc. But everything is lost .... every day !! w10 x 64, Home

Asked by Emmanuel 10 izinyanga ezidlule

Last reply by FredMcD 10 izinyanga ezidlule

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Firefox 82.0.3 update: All my Bookmarks and Tabs gone

All my Bookmarks and Tabs have vanished after the Firefox 82.0.3 update yesterday. Related? Searching for hours, including Firefox site and cannot find solution. I notice… (funda kabanzi)

All my Bookmarks and Tabs have vanished after the Firefox 82.0.3 update yesterday. Related? Searching for hours, including Firefox site and cannot find solution. I noticed 'Restore Previous Session' was recommended as a 'fix' at some links. Mine is grayed out...if that matters. I have VERY important bookmarks, including links related to Hurricane Sally destruction to my home. PLEASE HELP! I'm not very computer savvy, so 'instructions for dummies' would be helpful. PS...I was able to bookmark this page, but at least 100 bookmarks vanished. Tabs & Bookmarks are fine with Safari and Chrome. Unfortunately, I rarely used those and did not migrate most Bookmarks to them. Lesson learned. Thanks in advance John

Asked by gulfbeach47 11 izinyanga ezidlule

Answered by gulfbeach47 11 izinyanga ezidlule

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Firefox crashes every time

Hello All, We are using Firefox from 10 years and It was good experience all the time. After updated every time crashing when i visit my company site Bis Kerala Matrimon… (funda kabanzi)

Hello All, We are using Firefox from 10 years and It was good experience all the time. After updated every time crashing when i visit my company site Bis Kerala Matrimony . We have checked our website code and we did,t find any error other browser all working fine and using windows 7. How to fix this problem?

Asked by Bis Matrimony 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule