Kukhonjiswa imibuzo ethegiwe:

Missing Widgets options

I'm trying to add the world cup tracker to my home screen, but when i click the link, it just puts me in my new tab page with no changes. When I click the pencil edit ico… (funda kabanzi)

I'm trying to add the world cup tracker to my home screen, but when i click the link, it just puts me in my new tab page with no changes. When I click the pencil edit icon, widgets are not an option for me. Is there a place I need to enable them?

Solved 12 1 376

Cannot restore synced data after OS reinstall – request verification and recovery

Dear Firefox China Team, After reinstalling Windows on 2025-07-22 and installing I signed in with the same Firefox Account (this one). Unfortunately: • No bookmarks, pas… (funda kabanzi)

Dear Firefox China Team, After reinstalling Windows on 2025-07-22 and installing I signed in with the same Firefox Account (this one). Unfortunately: • No bookmarks, passwords, history or extensions were restored. • I believe “Sync” was enabled before the reinstall with all data types selected. • The UI only shows “Syncing…” but no data appears. Please help:

   Check whether any sync data exists for this UID.
   • If yes, explain why it is not downloading and provide recovery steps.
   • If no, supply official evidence (e.g., server-side log) showing zero data.
   If my data (bookmarks, logins.json/key4.db, form history, add-ons) is on your servers, kindly export it to me in an encrypted archive or provide a temporary secure download link.
   Advise how to prevent this “appears-to-be-synced but actually not” scenario in the future (mandatory manual backup, verification methods, etc.).

Troubleshooting already done: – Confirmed same account, same email. – Reset services.sync.* prefs to default. – Manually triggered sync; about:sync-log shows no error codes. – Created a fresh profile; still empty. Please reply at your earliest convenience so I can continue using Firefox with confidence. I am ready to provide Sync ID or any logs you need. Best regards,

Okugcinwe kunqolobane 12 319

Why'd the settings stop working for search to stay in search?

I set the about:config settings when I got the new computer early last year. It's been working fine. Suddenly, searches are popping up again to the urlbar. browser.newtab… (funda kabanzi)

I set the about:config settings when I got the new computer early last year. It's been working fine. Suddenly, searches are popping up again to the urlbar.

browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar is still set to false. Keyword.enabled is still set to false.

I see a couple of site references to browser.fixup.alternate.enabled, but it doesn't exist.

How do I get FF back to proper search in the search bar?

Okugcinwe kunqolobane 12 260

The links to my bookmarks are dead in foxfire

I can not access my bookmarks links, the bookmarks are there, but the links to the internet is dead. I still have access to my home page, though the bookmarks links are d… (funda kabanzi)

I can not access my bookmarks links, the bookmarks are there, but the links to the internet is dead. I still have access to my home page, though the bookmarks links are dead. How can I fix this? Thank you for you help in this matter. Gary

Okugcinwe kunqolobane 12 408

gemini visual aids do not display

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI … (funda kabanzi)

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI controls do not display well in Firefox. Is there a way to fix this?

Solved 12

Title bar not showing in version 145

I have just upgraded to version 145 and the title bar has disappeared Even though I have the Title Bar option checked in the customize firefox panel. If I uncheck the tit… (funda kabanzi)

I have just upgraded to version 145 and the title bar has disappeared Even though I have the Title Bar option checked in the customize firefox panel. If I uncheck the title bar option and then check the title bar option, the title bar will appear, but when I close firefox and then restart firefox the title bar is gone.

Okugcinwe kunqolobane 12 568

Bing Maps not working correctly with Firefox

Up until recently Bing Maps in the UK has the option to display Ordnance Suvey Maps and the function to measure distance. Now, using Firefox, Bing Maps display a Beta ver… (funda kabanzi)

Up until recently Bing Maps in the UK has the option to display Ordnance Suvey Maps and the function to measure distance.

Now, using Firefox, Bing Maps display a Beta version with very limited functionality. Using Microsoft Edge, Bing Maps have all the functionality that I expect.

Has something changed within Firefox that has caused this problem? Is there something that can be done to allow Bing Maps to work correctly from within Firefox?

Okugcinwe kunqolobane 12 558

I seem to have been given access to thousands of other people's logins somehow after last Firefox update?

On last Firefox update my Password manager was blanked out. I had no username/passwords in my Password Manager although I had previously had over 100. I managed to recov… (funda kabanzi)

On last Firefox update my Password manager was blanked out. I had no username/passwords in my Password Manager although I had previously had over 100. I managed to recover it by logging in to my Mozilla account but now have access to over 7000 of other peoples usernames and passwords on my password manager. You seem to have a major data breech or is this a quirk I don't understand? These other names/passwords show up when I try to log into certain sites, such as Schwab for example, and I have to pick mine out of a host of others to fill in the login info. What is going on?

Open 12 120

BBC videos no longer play

Firefox is up to date, Windows 11. I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no adv… (funda kabanzi)

Firefox is up to date, Windows 11.

I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no advantage, (this appeared following the last update), but I've tried switching on and changing to UK location. No change.

Can you give me some suggestions please?

Solved 12 2 69

When I print from Firefox, there is always a header/footer. It is marked as off/none. How do I get rid of these

A few updates ago, headers and footers started appearing on anything I print from Firefox. No other printing from any other source does this. All the settings (advanced… (funda kabanzi)

A few updates ago, headers and footers started appearing on anything I print from Firefox. No other printing from any other source does this. All the settings (advanced settings) show header/footer as off, and 'none' in all the header footer options. I have attempted every combination available and can't get rid of the headers and footers. I Don't Want Them!

Solved 12

Cannot sign in with Google

Recently, I've been having a problem with signing in to things via my Google account – the problem being that I can't. Whenever I click on the "sign in with Google", it r… (funda kabanzi)

Recently, I've been having a problem with signing in to things via my Google account – the problem being that I can't.

Whenever I click on the "sign in with Google", it redirects me to the "accounts.google.com" page, prompting me to choose my account, but once I do, I get redirected to "accounts.google.com/gsi/transform", which is just a blank page with nothing in it (see image attached).

I know this is not a problem with Google, as I have no problem signing in anywhere else.

This happened to me once before, but the reason was one of my extensions, which for some reason interfered with the sign in; however, this time this solution does not work. I tried disabling every single one of my extensions, turning all kinds of protections in the settings on and off, deleting all cache for all relevant sites, but to no avail.

I of course also tried looking this problem up on the internet, but whenever I found someone with this problem, the solution that worked for them was always just disabling an extension.

Thank you for any answer.

Open 12 79

Copy History data

Is there a way to copy the History data (for pasting into Word, Excel or a text-editor)?


I have a desktop PC Firefox 140.0.4 (64-bit) Windows 11

Okugcinwe kunqolobane 12 339

Since update to 147.0, new tab is empty (about:newtab shows empty page)

Since update yesterday, new tab is empty. Whatever I do, open new tab, open new window, go to `about:newtab` manually, it does not load anything. The view is totally blan… (funda kabanzi)

Since update yesterday, new tab is empty. Whatever I do, open new tab, open new window, go to `about:newtab` manually, it does not load anything. The view is totally blank. I can navigate to other pages fine as it should though. Only New Tab view is broken. Diagnostic mode does not work. I don't have plugins that would affect New Tab anyways.

Okugcinwe kunqolobane 11 180

Manage payment methods list missing

I have several saved cards in 152.0.1 (64-bit). When on a payment site the drop-down list shows up as expected, so the extensions.formautofill.creditCards.supportedCount… (funda kabanzi)

I have several saved cards in 152.0.1 (64-bit). When on a payment site the drop-down list shows up as expected, so the extensions.formautofill.creditCards.supportedCountries is correct and working (GB). Also address filling still works, as does saved passwords,

However if I try to "Manage payment methods" the resulting list in "about:preferences#managePayments" is blank. (see image)

I have tried toggling on and off "save & autofill" and restarting, but nothing helps.

Adding a new card works, and the new card appears in the drop-down list on a payment form, but still nothing appears to edit or remove in the settings. How an I edit this list?

PS: I have disabled ALL extensions.

Solved 11 40

how to use a pdf icon for firefox pdf documents instead of the firefox browser icon

On one PC, pdf files [Type of file : Firefox PDF Document (.pdf)] display with a PDF icon but on a second PC, pdf files [Type of file: PDF File (.pdf)] display with a F… (funda kabanzi)

On one PC, pdf files [Type of file : Firefox PDF Document (.pdf)] display with a PDF icon but on a second PC, pdf files [Type of file: PDF File (.pdf)] display with a Firefox icon.

What changes are needed to have pdf files display with a PDF icon on the second PC?

Okugcinwe kunqolobane 11 340

images have not been loading properly or are only partially visible.

Images have not been displaying properly. Or when they display properly, the images may go blank when scrolling past them or hovering the cursor over them. This is speci… (funda kabanzi)

Images have not been displaying properly. Or when they display properly, the images may go blank when scrolling past them or hovering the cursor over them. This is specifically troublesome with buttons to click on to confirm "yes" or "no", "next" or "start" where the text within those buttons is not visible. I've included a screen shot showing how some of the images appear on screen. Thank you for any suggestions you may have.

Solved 11 70