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taskbar hidden

on firefox 78.6esr the taskbar doesn't appear when i mouse down to the bottom of the screen. googling this provides no solutions. neither does another profile. apparently… (funda kabanzi)

on firefox 78.6esr the taskbar doesn't appear when i mouse down to the bottom of the screen.

googling this provides no solutions. neither does another profile. apparently this problem has been around for several years.

what to do?

Asked by manhattanman 1 isonto elidlule

Last reply by manhattanman 3 ezinsukwini ezidlule

Inability to play sound through bluetooth devices

I have pretty strong new asus laptop, and i have been using firefox as my main browser for a few weeks now flawlessly. 3 days ago i had a problem playing sound through a… (funda kabanzi)

I have pretty strong new asus laptop, and i have been using firefox as my main browser for a few weeks now flawlessly. 3 days ago i had a problem playing sound through any of my butooth devices.

It was working on chrome spotify microsoft edge but not firefox. I have restarted my laptop, uninstalled the driver from my device manager and reinstalled it, refreshed firefox and uninstalled and reinstalled it back on my pc. Nothing has worked.

I have followed all solutions found here, i would appriciate all the help i can get.

Asked by Zeina 1 isonto elidlule

Last reply by Zeina 5 ezinsukwini ezidlule

How can I slim down my Firefox Profile?

I got a new computer and am moving my profile to new computer(W10 to W10). The old profile is 464MB, mostly in Storage/Default 234MB I think this is a lot and want to sli… (funda kabanzi)

I got a new computer and am moving my profile to new computer(W10 to W10). The old profile is 464MB, mostly in Storage/Default 234MB I think this is a lot and want to slim it down. I want to keep bookmarks and have it auto recall previous sites I have visited. Can I keep the bookmarks and auto recall, but delete some of the files? These files are big also, places.sqlite, webappstore.sqlite, favicons.sqlite Thank you very much.

Asked by HnLA 5 ezinsukwini ezidlule

Last reply by HnLA 4 ezinsukwini ezidlule

Missing Bookmark Icons

Strangely some of the icons for my bookmarks have gone missing. They are all present on each tab but missing on the drop down list. I have tried finding the places.sqli… (funda kabanzi)

Strangely some of the icons for my bookmarks have gone missing. They are all present on each tab but missing on the drop down list. I have tried finding the places.sqlite file in my profiles folder but it doesn't seem to exist. I am running v.84.0.2 (64 bit). Has anyone any idea why the icons are missing from one list and not missing from the tabs, I would have thought they would all be stored in the same place and come from the same 'pool' of data? Attached screenshots of tabs showing the icon and the drop down list with generic wireframe globe icon. Any help would be much appreciated.

Asked by Buster 1 isonto elidlule

Last reply by Buster 3 ezinsukwini ezidlule

Suspicious email

Hi, I received an email this morning supposedly from mozilla support which stated there was a reply to a question I posted here about 5 years ago. Not the kind of person… (funda kabanzi)

Hi, I received an email this morning supposedly from mozilla support which stated there was a reply to a question I posted here about 5 years ago. Not the kind of person to click links in emails I signed in directly to my Firefox account and searched for replies to my original question and did not see a reply from the poster who was mentioned the email. How can I determine if this email is actually from mozilla and if it is not what should I do with it? I did check my email using the Firefox Monitor and nothing showed up. Thank you.

Asked by FFuserlongtime 5 ezinsukwini ezidlule

Last reply by FFuserlongtime 3 ezinsukwini ezidlule

Firefox keeps having unexpected crashes

Hello, Firefox keeps having unexpected crashes. Some extensions were active at the time of registration of this report. Later I also tried to disable all extensions, do … (funda kabanzi)

Hello, Firefox keeps having unexpected crashes. Some extensions were active at the time of registration of this report. Later I also tried to disable all extensions, do a reset, but the abrupt crashes still occurred again. Can anyone help me?

https://crash-stats.mozilla.org/report/index/11860692-073b-40e8-8471-9f84b0210114

Asked by Omar 2 ezinsukwini ezidlule

Last reply by Omar 2 ezinsukwini ezidlule

Firefox very slow (vs Edge)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search … (funda kabanzi)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search extension etc, and it's always been a great browser.

Recently though (not sure if it's just recently, or I've only just noticed), it's so slow. I tried a brand new profile, no extensions, no settings changes, and it's the same. Example loading times:

bbc.co.uk/news Firefox: 14s Edge: 2s chess.com Firefox: 19s Edge: 4s chess.com play vs computer Firefox 38s Edge 2s

https://youtu.be/er9jBysL0vEFirefox vs Edge (YouTube)

So it's not my profile settings or extensions.

BUT, I tried it on a different user profile on the same computer (Switch User from the Windows Start menu), and it's fast!

Why is this, and what do I need to do on my user account to speed Firefox up (keeping my same Firefox profile)?

Thanks in advance.

Asked by Rhys 2 emasontweni adlule

Last reply by Rhys 1 usuku oludlule

An important Bookmark folder disappeared again!

I wanted to report that an important Bookmark folder disappeared again! I had reported it before and had to start a new Question to report it again. I was able to to fin… (funda kabanzi)

I wanted to report that an important Bookmark folder disappeared again! I had reported it before and had to start a new Question to report it again. I was able to to find it again in an Exported Bookmarks file but it wastes my times and adds to my stress level. I certainly cannot explain why it has happened.

Asked by Wayne Carpenter 3 emasontweni adlule

Last reply by Wayne Carpenter 5 ezinsukwini ezidlule

Microphone Sensitivity is Low in Firefox

In the age of COVID and a switch to more remote work the dependency on online meetings has increased. The company I work for uses Google Apps for Business and has been us… (funda kabanzi)

In the age of COVID and a switch to more remote work the dependency on online meetings has increased. The company I work for uses Google Apps for Business and has been using Google Meet for a long time, and I've never had any problems with it not working. Recently though, when I join a meeting using Firefox, nobody can hear me and it appears Firefox is not able to access my microphone. Here's what I've done to test:

1. Reviewed Windows 10 settings to make sure microphone input slider is up. 2. Checked other browsers, running Google Meet using Chrome works fine. (Note: everything was working before and I attempted to use Chrome to try out changing backgrounds. It seems like this is when my problems with Firefox began) 3. I've tested my microphone using https://www.onlinemictest.com/ initially it didn't appear to work, but if I tap on my laptop screen near the microphone I see lines showing activity, but it won't pick up voice. Using this same tool in Chrome works as expected. 4. I tested using Private Mode - Same results. 5. I tried clearing the startup cache - same results. 6. I tried using Safe Mode - same results. 7. Refreshed Firefox (using Troubleshooting Information screen (Refresh Firefox...)

I'm at the end of my rope trying to figure out what's going on, and why it only appears to be Firefox that's having a problem. Other apps like Zoom, and recording video using just the webcam on the computer also works fine.

Any help in getting this figured out would be appreciated. I try not to use Chrome if I don't have to, but switching to Chrome so I can join web meetings is a real pain.

Asked by david.rahija 1 isonto elidlule

Last reply by david.rahija 5 ezinsukwini ezidlule

Certain Websites slow to load

OS: Windows 10-64 Home or Windows 10-64 Pro Version 20H2 (OS Build 19042.685) with all current updates Firefox: 84.0.2 (64-bit) For about a week now a few websites are … (funda kabanzi)

OS: Windows 10-64 Home or Windows 10-64 Pro Version 20H2 (OS Build 19042.685) with all current updates Firefox: 84.0.2 (64-bit)


For about a week now a few websites are taking a long time to load on my 4 PCs (examples: ebay.com, walmart.com, pch.com). If I click the link on the search page it takes almost 30 sec to load, right click and open in a new tab same time, and open a new tab and type or paste address the same amount of time. Most other website open almost immediately.

The issue does not resolve in safe-mode or if I manually disable add-ons. I'm using the default theme.

All websites load without issue on Chrome and Edge.

Asked by Big Steve 1 isonto elidlule

Last reply by Big Steve 6 ezinsukwini ezidlule

When Print Preview is selected, the Bookmarks are always scrolled to the top of the listing.

When Print Preview is selected, the Bookmarks are always scrolled to the top of the listing. This is very inconvenient when you want to go back to where you were when you… (funda kabanzi)

When Print Preview is selected, the Bookmarks are always scrolled to the top of the listing. This is very inconvenient when you want to go back to where you were when you have thousands of Bookmarks. I would like to have Firefox fixed so it doesn't do this.

Asked by Wayne Carpenter 3 emasontweni adlule

Last reply by Wayne Carpenter 5 ezinsukwini ezidlule

browser display - top menu bar not scrolling with rest of page

Hello, I update Wordpress pages on downtownlanguages.org. The past couple of days, the site's top menu bar covers up the page headings on all the pages and does not scrol… (funda kabanzi)

Hello, I update Wordpress pages on downtownlanguages.org. The past couple of days, the site's top menu bar covers up the page headings on all the pages and does not scroll with the rest of the page. I don't know if this is a Firefox problem or a Wordpress problem. The pages display correctly in MS Edge and on my iPad. To my knowledge, I've done nothing in WordPress to cause this to happen. I have refreshed Firefox and cleared startup cache but it did not resolve the problem. Please help. Thank you! See https://downtownlanguage.org/donate for an example.

Asked by mewins 2 emasontweni adlule

Last reply by mewins 6 ezinsukwini ezidlule

Real slow Facebook scripts

Anyone have any fix for the terribly slow Facebook scripts. Hangs for 30 secs. Warning from Firefox. Today whole brower just closed. It gets slower and slower the longer … (funda kabanzi)

Anyone have any fix for the terribly slow Facebook scripts. Hangs for 30 secs. Warning from Firefox. Today whole brower just closed. It gets slower and slower the longer you use Facebook. I know the problem is the script. But can't you do something clever?

Asked by Lars-Erik 1 isonto elidlule

Last reply by Lars-Erik 6 ezinsukwini ezidlule

Firefox disappearing after reboot

Good evening. I have recently broken my laptop screen, and I was able to transfer my profile onto my work laptop, on which I have just installed Firefox (84.0, Windows 10… (funda kabanzi)

Good evening. I have recently broken my laptop screen, and I was able to transfer my profile onto my work laptop, on which I have just installed Firefox (84.0, Windows 10). After installation, I was able to retrieve open tabs, bookmarks etc. although, whenever I turn off and on the laptop, I can use firefox for like a minute, then the firefox icon on the desktop disappears and the program gets killed. Firefox is installed though, because I can retrieve it from search, but when I click on the app, it doesn't open the usual tabs I have opened, but instead tries to load an empty page with a message underneath that says that I should connect to a network. Reinstalling Firefox fixes the issue for me, but it's a temporary fix. Is there any way I could make this permanent? I should reinstate that this is a company laptop, obviously I am authorised to use it for personal use, but it might be something to do with that.

Asked by cupelli.lorenzo 1 isonto elidlule

Last reply by cupelli.lorenzo 6 ezinsukwini ezidlule

DisableAppUpdate in policies.json doesn't work

I am trying to implement a policies.json file in 32-bit Firefox 78.6.1 ESR on Windows 10 Pro 64-bit. With Firefox not running, I have created a distribution folder as fol… (funda kabanzi)

I am trying to implement a policies.json file in 32-bit Firefox 78.6.1 ESR on Windows 10 Pro 64-bit. With Firefox not running, I have created a distribution folder as follows:

C:\Program Files(x86)\Mozilla Firefox\distribution

The folder contains a policies.json file with the following script:

{

 "policies": {
 "DisableAppUpdate": true
 }

}

There are no Registry settings concerning this on my computer. Although the computer is joined to a domain, there are no Firefox GPOs in place.

When I run Firefox I do not get any error messages. about:support indicates that the Enterprise policies are active. about:policies only lists a certificate policy; DisableAppUpdate does not appear there. in the Options menu I see "Your browser is being managed by your organization" at the top, but in the Firefox Updates section I still have the two items:

Automatically install updates (recommended) Check for updates but let you choose to install them

The second option is checked.

After creating the policies.json file I expected to see nothing in the Firefox Updates section except a message stating updates have been disabled, and I expected to see DisableAppUpdates listed in about:policies.

What am I doing wrong?

Thanks.

Asked by KRDibble 1 isonto elidlule

Last reply by KRDibble 5 ezinsukwini ezidlule

Cant import firefox profiles

I have a folder called Firefox on the external hard drive I have all my folders there. I copied to %appdata%Mozilla/Firefox/Profiles When I refresh firefox, only the defa… (funda kabanzi)

I have a folder called Firefox on the external hard drive

I have all my folders there. I copied to %appdata%Mozilla/Firefox/Profiles

When I refresh firefox, only the default folder is importing not my folder.

What am I doing wrong?

Asked by RunrigFan 1 isonto elidlule

Last reply by RunrigFan 4 ezinsukwini ezidlule

Certain buttons and UI elements of YouTube have disappeared

Sometime within the last couple of weeks I have noticed that elements of YouTube's UI have vanished. Things like the red bar along the bottom of video thumbnails that ind… (funda kabanzi)

Sometime within the last couple of weeks I have noticed that elements of YouTube's UI have vanished. Things like the red bar along the bottom of video thumbnails that indicate a video already watched, the video duration on the bottom right of the thumbnails, as well as the 'vertical three dots' ••• menu button underneath thumbnails that contained the "not interested" option no longer appear on the YouTube main page. The three dots menu still exists in the side bar list of recommended videos while actually watching a video, so it's only affecting the main page.

I have confirmed that those UI elements work in a different browser and, bizarrely, they seem to work when I use a Firefox private window. This led me to believe that one of my extensions was causing the issue, but even disabling all of them did not bring the missing UI element back in normal browser windows. I have also tried clearing all of my cache, cookies, and site data to no avail.

I am on Windows 10 Pro (Version 20H2 OS Build 19042.746) with an up-to-date Firefox (Version 84.0.2 64-bit). Current extensions: BetterTTV, FrankerFaceZ, uBlock Origin, and Facebook Container.

Attached image shows the lack of the three dots button on the top normal Firefox window and the presence of that button on the bottom private window.

I would appreciate any suggestions as to what may be causing this and possible solutions. Thanks for your time.

Asked by plaguedone 1 usuku oludlule

Last reply by plaguedone 1 usuku oludlule

Nightly can't update itself and opens only on 2nd time

Hi! More than a month ago, I realised that my firefox nightly version is few months old. It couldn't update itself, everytime I tried to use update function, after restar… (funda kabanzi)

Hi! More than a month ago, I realised that my firefox nightly version is few months old. It couldn't update itself, everytime I tried to use update function, after restarting browser it didn't udpate and it didn't even restart, just close itself. So I downloaded latest version from mozilla site to update. But now I remembered that moment and checked what version I have. Guess what, it's that version I downloaded back then. And I can't update it still. I don't know what the error is, but I know what it's connected to it. Every time I open firefox I have to open it double. First opening does literally nothing, and I have to open it 2nd time to open it.

Asked by Qbsoon 1 isonto elidlule

Last reply by Qbsoon 1 usuku oludlule